Here is how to spot and fix QuickBooks Error -6000 and others while trying to open your company file:

QuickBooks has contributed and continues to contribute to the growth of hundreds of thousands of companies all around the globe. The main goal of this accounting software is to help small and mid-sized business owners handle multiple tasks, including bookkeeping, tax preparations, and creating invoices with ease. Though it’s compelling, modern software – it sometimes receives some errors and glitches that need our immediate attention. QuickBooks Error Code 6000 is one of the common errors that many users receive while working with the software. This error may prevent access to your company files and bring work to a standstill. It is an error that is encountered by users who are trying to access a company file.

If you are facing the same error on your software, then this article can be a boon for you. Moreover, you can also take help from our QuickBooks error support team by dialing TFN: 1-800-761-1787 to save your valuable time and effort. We are a hub of technocrats, who work round the clock to provide the best possible support services round the clock.

When does QuickBooks Error 6000 appears?

QuickBooks error 6000- screenshot

This error generally pops-up when you try to open a company file. An error message box will show up on your computer screen, notifying you of the error. It may prevent you from getting access to your company file. You can read on this blog post till the end to learn about some of the most dependable ways to fix QuickBooks Error code 6000.

You may also read: How to Reconcile Payroll Liabilities in QuickBooks?

What are some of the most popular QuickBooks errors in -6000 series?

Following are different-different types of -6000 series errors of QuickBooks desktop that you may face while opening a company file:

-6000 Series ErrorsPossible Cause
Error -6176, 0This Issue occurs if your firewall settings blocks the connection between two computers.
Error -6000, -107The .TLG file is corrupt
Error -6000, -1076Your QuickBooks desktop installation is corrupted
Error -6010, -100

Error -6138, -105

Error -6210, 0

Error -6189, -83

Error -6190, -83
A computer that is not the server is hosting the company file
Error -6012, -1061

Error -6144, -82

Error -6000, -82
There is incorrect network setup
Error -6129, -101If there is incorrect folder permission or the QuickBooks Database Server Manager isn’t working right
Error -6190, 816

Error -6190, -85

Error -6190, -82
A user is in single-user mode while they work in the company file.

It can be a mismatch between the transaction log file (.tlg) and the company file (.qbw)
Error -6000, -832This error occurs when the hosting mode is on or the .ND file doesn’t work right.
Error -6144, -304

Error -6190, 1005

Error -6189, 1005
When you start QuickBooks or you try to open your company file and this happens in a sample file
Error -6000, -305There is incorrect network setup or there’s damage to your company file
Error -6073, -816Multiple computers are hosting the file, firewall settings block the connection, or there’s damage to the company file
Error -6144,-103

Error -6144, 0
The .ND file has an incorrect path to your company file or there’s damage to the QuickBooks Database Manager Windows user account
Error -6120, 0There might be One of the workstations hosting the company file or the firewall port 8019 is blocked
Error -6087, 0

Error -6131, 0
These error occurs when you try to open open the company file locally
Error -6147, 0You receive this error when you open the company file or restore a company backup (.QBB)

Symptoms of QuickBooks Error Code 6000, XXX

It’s quite easy to spot QuickBooks Error code 6000 as you receive an error message on your screen that tells you about the error. However, here are some more signs of this common error that you should know:

  • Your computer crashes frequently and display same error repeatedly.
  • You receive an error message: Error -6000 occurred, when opening a company file. We are sorry for the inconvenience.
  • The system you are using will get slow, and inputs via mouse and keyboard respond late.
  • Your system or QuickBooks keeps freezing again and again.

Reasons behind QuickBooks Error code 6000

There are a plenty of factors causing the issue, out of which the most common ones are listed below. Let us check out the causes of the issue one by one:

  • Your system firewall or antivirus is preventing the internet connection.
  • QuickBooks file is damaged.
  • Multiple users logged in to the same company file.
  • QuickBooks installation wasn’t done properly or is incomplete.
  • Incorrectly configured network connection.
  • Corrupt or damaged company file or the .TLG file is corrupted.
  • This sort of error could also be seen when we try to restore the previous backup of the files.

Read Also: How to Easily Fix QuickBooks BEX Error?

Important Points to do before troubleshooting

You can follow these quick methods to fix -6000, XXXX error:

  1. Update your QuickBooks desktop to latest release.
    • Firstly, launch your QuickBooks desktop, and move to Help menu.
    • After that select Update QuickBooks desktop.
    • In the next step, click on Update Now tab and select Get Updates option.
Update Now Option When Updating QuickBooks - Image
  1. Download the QuickBooks Tools Hub and run the QuickBooks File Doctor tool.
    • For this, download the tools hub program and install it on your system.
    • After that, run the program once it installed successfully on your desktop.
    • Now move to Company File Issues tab.
    • And here select Run QuickBooks File Doctor option
QuickBooks File Doctor tool - Screenshot
  1. Use Auto data recovery to restore your backup.
    • The ADR tool can help you recover your lost file by:
    • Restoring all lost transactions using the current TLG and a copy of company file.
    • Restoring all but the last few hours of transactions with a copy of both the company file and the TLG file.
Auto data recovery 3- Screenshot

Solutions for Fixing QuickBooks Error 6000: when opening a company file

If you have received the QuickBooks Error code 6000, just follow the troubleshooting steps further in this post, and you will be able to get rid of it.

Condition 1: You are opening the file locally

This error may appear if you try to open the company file locally. Read on to know how you can fix this condition.

Solution 1: Restore a file backup

If the company file doesn’t open even after moving it to a different location, you can try restoring a backup file copy and see if the issue is with the current .QBW company file. In case you face an error while restoring the company file, you can follow the given steps:

  1. Stop multi-user hosting
    • At first, go to the company file.
    • After that hit a click on File menu and select Utilities.
    • If you see Stop Hosting Multi-User Access listed, click on the icon to open the Window and press Yes.
Stop Hosting Multi-User Access - Screenshot
  1. The path to your company file must not exceed 210 characters.
    • Go to the company file.
    • And then click on the address bar and copy the path.
    • Now paste the same on your notepad and check the total characters, including the spaces.
  2. Try restoring the company file again.
Open or restore an existing company - Screenshot

Solution 2: Rename the .ND and .TLG file

These two files are vital parts of the QuickBooks company file. Also known as setup files, they allow QuickBooks users to access the company file in a network as well as QuickBooks’s multi-user mode. In a situation where either one or both the files are damaged, you may face issues while opening the company file.

You can consider changing the file’s name as it would have no impact on the data. These files are created again when you use the QuickBooks database server manager tool as well as open the company file.

Rename the .TLG and.ND files - Screenshot
  • You need to first go to the folder that has the QuickBooks file stored.
  • And then locate the file with extensions .ND and .TLG
    • company_file.qbw.nd
    • company_file.qbw.tlg
  • Here, hit a right-click on all files and select Rename. Include “OLD” towards the end of the files.
  • lastly, go back and open QuickBooks accounting software again and try to open your company file.

See Also: What are the Procedure to Enter or Edit Payroll Service Key in QuickBooks?

Solution 3: Try opening a sample company file

Open up a sample company file - Screenshot

You can consider opening a sample file as it will let you find the potential cause of the error with your QuickBooks file. If the sample file too gets closed and shows an error that denotes the issue is with the QuickBooks installation and needs troubleshooting.

  • In the No company open window, you need to opt for selecting Open a sample file and select any from the list of sample company files.
  • In case the sample file opens, then another method should be opted. If the sample file returns the same issue, then Repairing the QuickBooks installation files is recommended.

If the above-mentioned solutions don’t fix the QuickBooks Error message 6000 for you, it means that you are opening the file stored on the server or a different computer system. Try the following solution to fix this condition.

Condition 2: User is opening up the file over the network

Another condition that comes here is, you will be opening up the file over the network. It means that you are opening the company file saved on the web browser or another system.

Solution 1: Try opening QuickBooks company file locally

This solution lets you find out if the error is with the location of the file. If you are able to open the file, it means either the file is damaged, or it’s located somewhere where it is facing restrictions with the system path. You can try changing its location.

  • The very first step is to go to the folder that has the file stored.
  • And further, find the .QBW extension file and hit a click on it, and copy (Ctrl+C keys).
  • Now paste the file on the desktop (Ctrl+V keys).
  • Then hold the control key (Ctrl) down and open QuickBooks.
  • Once you are on the No Company Open window.
no company open-screenshot
  • You now have to select Open or restore an existing file and find the QuickBooks company file you copied on the desktop.
Open or restore an existing company - Screenshot
  • If the issue persists, move on to the next solution.

Solution 2: Check if Hosting is showing activated on all computers

  • Initially, press F2 key on the keyboard to open the Product info window.
Product Information window - Screenshot
  • Find the details of the Local Web Server and ensure to keep hosting on.

Read this also: Steps to troubleshoot QuickBooks error 1935

Solution 3: Change the names of the .ND and .TLG files and restart the Database server manager

The .ND and .TLG files are a part of QuickBooks files. These files are basically configured files that permit QuickBooks to access a company file in the network or multi-user mode.

In case these files are damaged or harmed, you will certainly run into the issues like error 6000 while opening your QuickBooks files. You might not lose the QuickBooks data, in case you try to rename the data. These files are recreated immediately when you rescan using the QuickBooks database server manager, as well as when opening the company file. The database server manager holds your company files. You can restart it and re-scan company files after renaming .ND and .TLG files.

  • Kick start the process by opening the folder that contains the company file.
  • After that, search for the files with the exact same file name as the company files yet the extensions .ND and .TLG files.
Rename the .TLG and.ND files - Screenshot
  • Also, hit a right-click on each of the files.
  • Followed by selecting the rename option.
  • Add the word OLD at the end of each of the filename.

The database server manager is used to hold the company files. It is recommended to restart the database server manager and re-scan the QuickBooks files after renaming the .ND and .TLG files.

Scan and Add Folder option in QuickBooks Database Server Manager - Screenshot
  • You need to restart the QuickBooks database server manager tool and then re-scan the company file.
  • And further, click on Start tab =>”All Programs” =>”QuickBooks” icon => “QuickBooks database server manager” tool icon.
  • Hit the Scan folder tab.
Scan and Add Folder option in QuickBooks Database Server Manager - Screenshot
  • Now click on the Add folder tab. Or you can highlight the folder with the data, and then press the Check tab.
  • In the next step, verify that the company files concerned show in the bottom box with the heading QuickBooks company files located.
  • Once done with that, try to Open the file once again.
  • End the process, by opening the QuickBooks once again and then try to login the company file.

Solution 4: Check if you can open a sample company file

This step will help you find if the issue is with the company file or the accounting software. If you receive the same or similar error while opening the sample file, it means your accounting software is not installed properly, and you will have to fix the installation.

  • Under this solution, go to No Company Open window, and click on Select a Sample File tab and open the Sample Company File list.
Open a Sample Company File - Screenshot
  • If the sample file opens successfully, move on to the next solution. In case the sample file returns the very same warning error message, fix the QuickBooks installation.

Similar article: Fixation of QuickBooks unable to create PDF error

Solution 5: Close all running QuickBooks related tasks

In order to fix the QuickBooks error code 6000, you can close all the running tabs. The steps involved in this process are as follows:

  • Initially, sign in to the system as Administrator on the server.
  • After that, press Ctrl + Alt + Delete keys together and open Task Manager.
  • Once done with that, show processes for all users by opting for the User tab to see all active processes.
  • Now highlight all the QuickBooks-related processes in the list (QBW32.EXE, qbupdate.exe, and also QBDBMgr.exe) and click the End Task tab.
close open QuickBooks tasks- screenshot
  • Towards the end of this step, you need to switch to multi-user mode and try to open the company file.
Switch to multi-user mode - Screenshot

Solution 6: Check the system firewall program ports and antivirus software

Configuring QuickBooks firewall and security exceptions - Screenshot

Sometimes, the firewall or the security software may block connection allowing access to QuickBooks files and programs. In such situation, you can consider configuring your firewall ports as well establish an exemption to your security software.

Steps to check blocked ports in firewall via command prompt
  • Start with, you need to open the command prompt in your Windows system.
  • And further, hit a right-click on cmd and select Run as administrator.
Run as System Admin - Screenshot
  • In the next step, type ‘netsh firewall show state‘ command and press the Enter key.
netsh firewall show state command - Image
  • Here, you can see a list of all the blocked and active ports in your Firewall.

See Also: How to fix QuickBooks has stopped working error?

Solution 7: Switch to UNC path from a mapped device

This is the last method that you can opt for in order to get rid of the error. This method involves the use of a UNC path instead of a mapped device. The steps to be followed are:

  • First step is to hit a right click on QuickBooks icon to launch the software.
  • You need to press the Ctrl key on the keyboard to run the software as an admin.
  • Hold the CTRL key pressed till you see the No Company Open Window on your computer screen.
no company open-screenshot
  • Moving ahead, you need to navigate to the File menu and click on Restore Company.
OPen or Restore company - Screenshot
  • After that select Open a company file and press the Next tab.
Open a company file - Screenshot
  • Now hit a click on the Network tab and go to the location of your company file.
  • If you are unable to find the folder, then check the Set folders permission.
  • After spotting the company file, press Open and then end the process.

With this, we come to the end of this article. We hope that you find this blog post helpful in fixing the QuickBooks Error code 6000. If the issue persists even after giving your best, or you need any assistance in performing any of the technical actions – then feel free to call our 24×7 QuickBooks support that is available round to clock for your aid. Simply ring up at 1-800-761-1787, and our certified accounting professionals will be happy to help you!

Frequently Asked Questions – FAQs

What does Error -6000 means in QuickBooks?

This error means that a company file is having some problems in QuickBooks. It usually appears on the screen, while a user try to open/restore a company file.

What are the chief causes behind to the Error 6000?

The most common causes are as:
1. Damaged .TLG files may lead to such errors.
2. If multiple users may be simultaneously using the same company file.
3. If there is an incorrect QuickBooks installation, then there are chances to get this error.

What is .TLG file in QuickBooks?

.TLG stands for Transaction Log files and are used during backups by QuickBooks. These files contains information related to the company files.


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