Avail the updated methods to resolve the QuickBooks error 6000 77 like a Pro!

QuickBooks is a fantastic accounting software available in the accounting industry and robust too. This accounting software, has marked its presence in the accounting industry for several decades, and business owners prefer to handle and operate various type of financial activities using this outstanding software. But, at the same time, the fact that you cannot be overlooked is that the QuickBooks software is prone to certain error codes. These technical issues hinder the work progress while causing undue delays. Today, through this segment, we are going to discuss about one of the common error i.e., QuickBooks Error 6000, 77. This error code is reported by many users and if one is getting this error then it becomes necessary to rectify it as soon as possible.

Moreover, the Error code 6000, -77 is one of the most common and critical error in the QuickBooks software. This snag can’t be neglected, as it can cause serious damage to your important data. If you also a victim of this error, then this article can be of great help to you, as this contains all the necessary information regarding QuickBooks error code 6000, 77 and its fixation steps. You can also get in touch with our QuickBooks error support team at 1-800-761-1787 in order to resolve various type of issues in QuickBooks. Our dedicated support team will ensure to provide you with the best possible support services.

Check Also: How to Fix QuickBooks Payroll Error Code 15218?

What is QuickBooks Error Code 6000 77?

When Error: 6000 77 encounters the problem on your accounting software, you may see the following error message on your desktop screen:

WarningWe’re sorry. QuickBooks encountered a problem. Error codes: (-6000, -77).
QuickBooks Error Code (-6000, -77) - Screenshot

This error is often seen when the file is stored in the wrong folder. These days the standards of accounting and bookkeeping have been changed by QB- software that has transformed the way entrepreneurs carried out their accounting activities. But, technical snags similar to this error plagues the system, and bring a complete halt to your operations. This error shows when you don’t have enough permissions to gain access to any QuickBooks file. As a user, you are required to resolve this issue as soon as possible, as it might cause some serious damage to the data. Thus, go through the various factors that cause QuickBooks error message 6000 77.

Factors Causing Error Code 6000 77 in QuickBooks

There can be multiple factors causing such errors, a few of which can be as follows:

  • You can encounter this error, in case you are having insufficient authorization to the server system.
  • Also, if the company file is damaged or corrupted, the error is most probable to occur.
  • Error 6000, 77 can also be seen, if the QB is not updated to the latest release.
  • You can also come up with this error if the company file that you are trying to open is missing or damaged.
  • If you are running an outdated QuickBooks version, then it is most probable to come up with this error.
  • Also, if the company file is stored on external storage instead of being in the local drive or a network.
  • In case a mapped drive is referred to for opening the company file, you could encounter with such error.

Quick Fixes for QuickBooks Error 6000 77

Some of the quick, yet effective fixes for resolving this QuickBooks error are given as under:

  1. You can reboot the QuickBooks software with more permissions. In majority of the situations, the error is removed after the software restarts and further work is needed.
  2. You can run a QuickBooks file doctor tool. This tool has ability to repair the damaged or corrupted QuickBooks files. At times, the utility fails in QuickBooks file recovery and therefore fixing the error. This is for its weak and basic underlying technology.
  3. You are then required to move the company file to a local or network drive, in case it is previously stored on an external storage device. You need to try and open the QBW file in QuickBooks see if the error has gone or it still exists.
  4. In case the company file references the mapped drive, then you should change the settings and select the right server. To do this, you are supposed to click on Open or Restore in the File menu. And then, choose to Open a company file and click on Network place. You are also required to click on the Entire network and choose the server in which the company file was stored. Lastly, you need to check if the solution works, and restart the QuickBooks software.

Read Also: How to Resolve QuickBooks Payroll Error PS058?

Latest Methods to Resolve QuickBooks Error 6000, 77

To make the troubleshooting methods simpler for you, we have crafted the quick methods to resolve QuickBooks error (-6000, -77) in the following infographic. Also, you can follow the below given manual steps to fix this error on your own.

Infographical Steps to troubleshoot QuickBooks Error 6000, 77 - Info-graphic Image

Now that you know a little bit about the error, it is the right time to carry out the fixation methods for the same. Let us check out each of the methods one by one:

Method 1: Run QuickBooks file doctor tool, from tools hub

You need to run QuickBooks file doctor tool using tools hub program, in order to fix company file related problems:

  • The very first step is to close your QuickBooks desktop.
  • After that download the QuickBooks Tool Hub program on your computer directly from official Intuit website.
  • Once the file downloaded on your system, open the downloaded folder and find the QuickBooksToolHub.exe file.
  • In order to install the tools hub program, you need to run the file and follow on-screen set of instructions.
  • Mark all the positive options to install and agree to the terms and conditions of the software.
  • Once done with this, open the tool hub on your system.
QuickBooks Tool Hub - Icon
  • Now moving to Company File Issues tab, in the tool hub program. You need to select Run QuickBooks file doctor option.
QuickBooks file doctor in tool hub - Screenshot Image
  • This will take up to one minute for the file doctor to open.
  • Once the file doctor open up on your screen, you need to click on Browser to find your affected file.
QuickBooks file doctor in tool hub - Screenshot Image 2
  • Also, choose Check your file option (middle one) and then click on Continue button.
  • Moving ahead, now enter your Username and password, if needed. and then tap on Next button.
QuickBooks file doctor in tool hub - Screenshot Image 3
  • Reboot the system after the process comes to an end.

Method 2: Copy the Company file to another location

Re-creating the damaged folder-Screenshot
  • Open the Windows Explorer and then press Windows + E keys and move to the C:\ drive of the system.
  • Create a new folder in the C: drive and then name it QBtest123
  • Open the folder where the company file is located.
  • And then right-click on the .Qbw file and then tap on the Copy from the drop-down list.
  • You will have to Paste the file into the newly created files.
  • Also, set Windows access permissions to share the company file.
Windows Permissions for Common Files - Screenshot
  • Followed by opening the QuickBooks desktop and then opening the file from the new location.

Related article: How to rectify QuickBooks error 6147?

Method 3: Using UNC path filename instead of using the mapped drive

You should consider using the UNC path filename rather than the mapped drive. This can go a long way toward resolving Error code 6000 77 in QuickBooks. The steps for the same are given as under:

  • Start off with right-clicking on the QuickBooks icon and then press and hold Ctrl key.
  • After that choose Run as admin option from the Drop-down list.
Run QuickBooks as Administrator - Screenshot
  • Followed by pressing and holding Ctrl key to open the No Company window
no company open-screenshot
  • Move to the file and then choose Open or restore the company, and also Open a company file. After that, hit on Next.
Open or restore an existing company - Screenshot
  • You need to choose Network from the left pane.
  • Then move to the folder location of the company file.
  • The last step is to Set the folder permissions and then open the company file.

Method 4: Changing the filename of ‘.ND’ and ‘.TLG’ files

.ND and .TLG files are very important files for the seamless functioning of the QuickBooks Desktop. Renaming them can help in fixing many errors in QuickBooks. The steps for the same are as under:

  • The initial step in this process is to move to the folder where the company is stored.
  • The location of the file is C:\Users\Public\Public Documents\Intuit\QuickBooks\Company Files.
  • Followed by locating the files that have the same name as the company file extensions as .ND and .TLG
Rename the .TLG and.ND files - Screenshot
  • Hit a right-click on the Files one by one and then opt for Rename from the drop-down list.
  • Now, add the word .old at the end of the file and repeat the process for both of the files.

Method 5: Cleaning the blank spaces after the company name and before the company file extension

From the filename of the company file, you should remove any blank spaces.

  • Initially, you are supposed to log out of the QuickBooks desktop software application on the systems where QuickBooks is open.
  • Next step is to move to the QuickBooks company file and open it.
  • Move to the QuickBooks company file, you need to right-click on it and choose the Rename option.
  • Select the name of the company file and Enter it. Also, check that there is no space in it, and then remove any spaces between the file extension and also the company name.
  • Open the QuickBooks company file and create it.

Read Also: Troubleshooting steps for QuickBooks error code 3371

Method 6: Configuring your firewall ports and security software

You should consider setting up your firewall ports conducive to QuickBooks. The steps for the same are as under:

Configuring QuickBooks firewall and security exceptions - Screenshot
  • You are supposed to configure the firewall port settings to Automatic.
  • Manually configure the exceptions for all Firewall ports.
  • The last step is to either install an anti-virus defender or configure it properly.

Method 7: General fixation steps

Apart from the troubleshooting methods stated above, you can also follow some additional fixation steps to rectify this QuickBooks error 6000 77. These quick steps are as:

  • Talking about the general fixations, you need to reboot the QuickBooks with more permissions. In the majority of cases, the error is removed after the software is restarted, and no further work is needed.
  • Running a file doctor tool is another alternative. This tool has the ability to repair damaged or corrupted QB files. Also, at times this utility fails in QuickBooks file recovery and therefore fixes the error message.
  • Also, you can move the company file to a local or network drive, in case it was previously stored on an external storage device. Then, you need to open the QBW file in QuickBooks and check if the error has gone or it still exists.
  • In case the QuickBooks company file references the mapped drive, then change settings and select the right server. For this, tap on Open or Restore option in the File menu. And also, choose Open a company file and click on Network place. You are also required to click on the Entire network and choose the Server in which the company file has been stored. The last step is to check if the solution worked or not, and then reboot the software.

See Also: How to Fix QuickBooks Error Code 12029?

Still impeded by the error? Get Instant help from experts

This brings us to the conclusion of this post where we hope that the information and the methods we have discussed above might be of great help to us in fixing the QuickBooks error 6000 77. However, for any further trouble or for any other information, you can call us anytime using our dedicated support line i.e., 1-800-761-1787, and our QuickBooks enterprise support team will be happy to help you!


What is the QuickBooks 6000 series?

Error codes 6XXX comes with different error codes related to the QuickBooks updates.

Can QuickBooks File Doctor Tool fix Error 6000 77?

Yes! all the problems related to company file can be resolved by scanning the company files using the File Doctor tool.

What are the various errors in Error 6000 series?

This series of QuickBooks company file errors include Error code 6000 77, Error 6000 80, QB Error 6000 301, and Error 6000 305 including other errors.


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