A Guide to resolve QuickBooks error code 6210

Came across QuickBooks error code 6210 and got puzzled what to do next? Well, this is a very common situation that many QB users could definitely relate to. QuickBooks is an amazing software that unwinds the stress of accounting and bookkeeping for entrepreneurs across the globe, but the only drawback that it has is it being prone to errors. One such annoying technical snag is the error code 6210, 0. This error is often seen due to damaged or ill-functioning system. The user can stumble upon this sort of error while trying to open a company file. It can abruptly appear on the screen, and hinder the smooth working process. This error demands the user to update the Windows on a regular basis and keep the system junk-free. If you are keen to know the processes to resolve QuickBooks error 6210, we recommend you to scroll down this post further and unleash the information ahead.

You may the following error message on your desktop screen:

We’re Sorry. QuickBooks encountered a problem when opening the company file.  Review this help article on QuickBooks support site to resolve the issue. Error codes: (-6210, 0)

In case you don’t want to trouble yourself with the technicalities of this error, then get in touch with us and get rid of the QuickBooks error code 6210, 0 immediately. You just need to discuss your issue with our 24/7 QuickBooks desktop support team via our toll-free number and leave the rest on us.

You may also like: How to Troubleshoot QuickBooks POS Error 1330?

What is QuickBooks Error code 6210?

Though we have already mentioned some important facts about this error, but it is always better to understand the error code in detail, as it helps in getting rid of the error with much ease. QuickBooks error code 6210 is usually seen in multi-user mode, and it appears abruptly on the screen, preventing the user from carrying out any of the tasks. The user can stumble upon this sort of error, especially when the download process of the QuickBooks software is corrupted. There can be other possible reasons as well that can drive the user to this error, which will be discussed later in this post.

Causes of QuickBooks error 6210

As we mentioned above, QuickBooks multi-user mode error 6210 can be seen due to corrupted download of the software. There is a list of other possible factors causing the error 6210. Let us have a look:

  • Incomplete or corrupt installation of QuickBooks desktop
  • And any kind of data damage in QuickBooks company file can lead to this error
  • The user might face this error, if there is any malware infection
  • Any sort of corruption in windows registry
  • Unintentional deletion of QuickBooks related files can also end up in such error
  • Another factor causing the issue can be any change made in QuickBooks related software

Operating systems that face QuickBooks 6210 error

There are a couple of operating systems that might face the QuickBooks 6210 error. Let us check out some of them:

  • Windows 7
  • MS Windows 8
  • Windows 10
  • Windows 2000
  • MS Windows XP
  • Windows ME
  • Windows Vista

Read this Also: How to Troubleshoot QuickBooks Error 6010? 

Fixation Methods for QuickBooks Error 6210

This error can be very much annoying, but the best part is that it comes with a bunch of fixation methods that one can opt for. So, here we have listed some of the most effective and easy to implement methods to get rid of QuickBooks error code 6210.

Method 1: Changing the name of .ND and .TLG file (Single user mode)

The user can rename the .ND and .TLG files in single user mode, to get rid of the QuickBooks error 6210. The steps involved in this process are as follows:

  • The very first step is to move to the folder containing QuickBooks installation directory and open it
  • And then, the user needs to locate the corresponding network data and transaction log file
  • After that, the user needs to right click the .ND file and also choose the rename option
  • The next step is to add .OLD at the end of the extensions
  • The user is also required to per from the same steps for the .TLG file and rename it
Rename .OLD file in QuickBooks desktop - Screenshot
  • Once done with that, the user needs to create a new folder on the desktop and then move the QuickBooks files to the newly created location
  • Moving ahead, the user needs to open QuickBooks and company file from a newly created folder on the system’s desktop.

Method 2: Download and run QuickBooks file doctor tool

In case renaming the .ND files do not work, then you can download and run the QuickBooks file doctor tool. The steps involved in this process are as follows:

  • The very first step is to download QuickBooks tools hub and then move to the downloads by pressing Ctrl + J keys
  • And then, under the downloads list click on the QuickBooksToolsHub.exe
QuickBooksToolHub.Exe File - Screenshot 1
  • After that, the user needs to click on Yes to allow the app to make change
  • The next step is to click on Next and also install it, also click Yes for accepting the license agreement
  • Moving ahead, the user needs to click on finish after the installation is complete
  • Once done with that, open QuickBooks tool hub
QuickBooks Tool Hub - Logo
  • And also click on run QuickBooks file doctor under the company file issues.
QuickBooks File Doctor - Screenshot

Method 3: Updating QuickBooks desktop

Another method that one can opt for is to update the QuickBooks desktop. The steps to be followed are as follows:

  • The user is first required to open the QuickBooks desktop
  • And then visit the help and update QuickBooks desktop option
Help + Update QuickBooks desktop - Screenshot
  • Moving ahead, the user needs to click on update now tab to the top right corner
  • After that check on reset updates and then click on get updates
Update QuickBooks desktop (Screenshot)
  • The last step is to close QuickBooks after the update is complete

Also Read: How to Fix QuickBooks Update Error 15215?

Method 4: Copying the company files to the desktop

The user can also copy the company file to the desktop, in order to fix the error. For this method, the below stated steps could be followed:

  • The user is required to right click the desktop screen and then visit the new and folder options
  • The next step is to visit the current company file location
  • And then right click on the company file and select the copy option
  • Moving ahead, the user needs to open the new folder and make a right click and select paste
  • After that, press Ctrl key and also make sure not to leave the Ctrl key till the no company open window appears
No company open window - Screenshot
  • The next step is to select the open a company file and hit next
Open up a sample company file - Screenshot
  • Now, the user needs to browse to the desktop file copied in a new folder
  • After that hit open and check if the file is opening or not

Method 5: Downloading and running QuickBooks database server manager

  • The user can download the QuickBooks tools hub and then visit the downloads by pressing ctrl + J
  • The next step is to click on QuickBooksToolsHub.exe under the downloads list
  • After that, the user needs to click Yes and allow this app to make changes
  • Now, click on next to install it and then hit Yes for accepting the license agreement
  • Once done with that the user needs to click on Finish
  • And then open the QuickBooks tools hub
  • The next step in the process is to click on QuickBooks database server manager, under the network issues
QuickBooks Database Server Manager - Screenshot

Scanning the company file location

  • The user will have to head over to the scan folders tab
  • And then click on browse and select the folder that stores the company file
QuickBooks database server manager (Start Scan) - Screenshot
  • The next step is to click on OK and start scan option

Method 6: Manually resolve this error

  • The user is supposed to click on the Start option
  • And then enter command in search bar and also avoid pressing Enter key
  • The next step is to press and hold Ctrl + shift keys
  • And also hit Enter key
  • Once done with that, the user will see a permission dialog box and hit Yes
  • The user will then see a black box with blinking cursor
  • And also type in regedit and hit Enter key
Type regedit on Run box - Screenshot
  • After that select the error concerned key in the registry editor
  • The next step is to visit the In the save in the list and then click on the folder to save the QuickBooks backup key
  • Moving ahead, the user needs to fill in the name of the backup file
  • And also, ensure that the option of the selected branch is ticked in the export range box
Backup and Restore Registry Screenshot
  •  The last step is to click on Save and save the file with .reg file extension
  • And also, make sure to have a backup of QuickBooks associated registry entry

See Also: The best way to get rid of QuickBooks error code 3371

Winding up!

The list of methods resolving the QuickBooks error 6210 ends over here. We hope that the information shared in above might be of some help in resolving this error. However, in any case the error continues to appear, make sure to consult a professional and ask them to fix the error on your behalf.

You can also give us a call at our toll-free number i.e. 1-800-761-1787, and our QuickBooks error support team and certified accounting professionals will be there to fix the error on your behalf.

 

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