A Quick Guide to fix the QuickBooks error code 6210

Is the recurrence of the QuickBooks Error code 6210 on your screen annoying you? If that’s the case, then you are in the perfect spot. Error Code 6210, 0 is a common error in QuickBooks and can be caused due to an infected or troublesome computer. It can appear abruptly on your computer screen and obstruct your free-flowing work. Updating your computer and cleaning the junk files on a regular basis is an effective way to keep away these types of problems. But as you have already received this error, the following are a few DIY troubleshooting steps that can help you resolve it.

In case you don’t want to trouble yourself with the technicalities of this error, then get in touch with us and remove the QuickBooks error code 6210, 0 immediately. You just need to start a conversation about your issue with our 24/7 QuickBooks desktop support team at the helpline 1-800-761-1787. We will take care of the rest.

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What is QuickBooks Error code 6210?

QuickBooks error code 6210 - Screenshot Image

You may receive the following error message on your desktop screen:

WarningWe’re Sorry. QuickBooks encountered a problem when opening the company file. Review this helpful article on the QuickBooks support site to resolve the issue. Error codes: (-6210, 0)

QuickBooks error message 6210 is usually seen in multi-user mode, and it appears abruptly on the screen, preventing you from carrying out any of the tasks. You can stumble upon this sort of error anytime, especially when the download process of the QuickBooks software is corrupted. There can be other possible reasons as well that can drive you to this error, which will be discussed later in this post.

Causes behind the QuickBooks error code 6210

QuickBooks multi-user mode error 6210, 0 can be seen due to a corrupted download of the software. There is a list of other potential factors that cause this problem. Let us have a closer look:

  • Incomplete or corrupt installation of QuickBooks desktop.
  • Any kind of data damage in the QuickBooks company file can lead to this error.
  • You might face this error if there is any malware infection.
  • Any sort of corruption in the Windows Registry.
  • Inadvertent deletion of QuickBooks-related files can also lead to this error.
  • Another factor causing the issue can be any alteration done in the QuickBooks-related software.

Operating systems that face QuickBooks 6210 error

There are a couple of operating systems that might face the QuickBooks error message 6210, 0. Let us check out some of them:

  • Windows 7
  • MS Windows 8
  • Windows 10
  • Windows 2000
  • MS Windows XP
  • Windows ME
  • Windows Vista

Signs and Symptoms of QuickBooks error code 6210

You can identify the QuickBooks error message 6120, by checking out the below signs and symptoms:

  • This error code is seen when an active program Window crashes.
  • Also, while running the same program, the system might crash.
  • You can identify the QuickBooks error 6210 if the Windows run sluggishly and take time to respond to any prompt by the mouse.
  • In case the system freezes for a few seconds at regular intervals, you are likely to end up in error 6210.

Important points to note

  • You should check if the hosting is turned on, by simply pressing the F2 tab and then looking for the local server information. Also, ensure that the hosting is turned off.
  • You are required to rename the .ND and .TLG files, and then run the database server manager from the QuickBooks tools hub.

Read this Also: How to Troubleshoot QuickBooks Installation Error 1920?

Methods for Troubleshooting the QuickBooks Error Code 6210, 0

This error can be very much annoying, but the best part is that it comes with a bunch of fixation methods that one can opt for. So, here we have listed some of the most effective and easy to implement methods to get rid of QuickBooks error code 6210.

Method 1: Edit the file name of ‘.ND’ and ‘.TLG’ files (Single user mode)

You can rename the .ND and .TLG files in single user mode, to get rid of the QuickBooks error 6210. The steps involved in this process are as follows:

  • Move to the folder containing the QuickBooks installation directory and open it.
  • Locate the Corresponding network data and transaction log file.
  • Hit a right click the .ND file and also choose the Rename option.
  • Add .OLD at the end of the extensions.
  • You are also required to perform the same steps for the .TLG file and Rename it.
Rename .OLD file in QuickBooks desktop - Screenshot
  • Once done with that, Create a new folder on the desktop and then move the QuickBooks files to the newly created location.
  • Finally, open your QuickBooks and company file from a newly created folder on the system’s desktop.

Method 2: Download and Launch the QuickBooks file doctor tool

In case renaming the .ND files does not solve the issue, then you can download and run the QuickBooks file doctor tool. The steps involved in this process are as follows:

  • Download QuickBooks tools hub and then move to the downloads by pressing Ctrl + J keys.
  • Under the downloads list click on the QuickBooksToolsHub.exe.
QuickBooksToolHub.Exe File - Screenshot 1
  • Afterwards, click on Yes to allow the app to make change.
  • Now, choose on Next and also install it, also click Yes for Accepting the license agreement.
  • Moving ahead, you need to hit click on Finish after the installation is complete.
  • Once done with that, open QuickBooks tool hub.
QuickBooks Tool Hub - Logo
  • Hit a click on run QuickBooks file doctor under the Company file issues.
QuickBooks File Doctor - Screenshot

Also Read: How to set up QuickBooks Desktop to work from home?

Method 3: Update QuickBooks Desktop

Another method that one can opt for is to update the QuickBooks desktop. The steps to be followed are as follows:

  • Firstly, open the QuickBooks desktop.
  • Subsequently, visit the Help and choose the Update QuickBooks desktop option.
Help + Update QuickBooks desktop - Screenshot
  • Moving ahead, hit click on the Update Now tab in the top right corner.
Update now - Screenshot
  • Check on Reset Updates and then click on Get Updates.
Update QuickBooks desktop (Screenshot)
  • Close QuickBooks after the update is complete.

Method 4: Copy the company files to the desktop

You can also copy the company file to the desktop, in order to fix the error. For this method, the below-stated steps could be followed:

  • Hit a right-click on the desktop screen and then navigate to New< folder options.
  • Next, visit the Current company file location.
  • Right-click on the Company file and select the Copy option.
  • Moving ahead, you need to open the New folder and make a right click and select Paste.
  • Press the Ctrl key and also make sure not to leave the Ctrl key till the No company open window appears.
No company open window - Screenshot
  • Next step is to choose the Open a company file and hit Next.
Open up a sample company file - Screenshot
  • Now Browse to the desktop file copied in a new folder.
  • Hit Open and check if the file is opening or not.

Read this Also: How to Troubleshoot QuickBooks Error Code 1335?

Method 5: Download and Launch the QuickBooks database server manager

The steps to download and set up the QuickBooks Database server manager so as to resolve a myriad of technical aberrations are given below.

  • You can download the QuickBooks tools hub from the website of Intuit and then visit the downloads by pressing Ctrl + J keys.
  • Then hit a click on QuickBooksToolsHub.exe under the downloads list.
  • Hit a click on Yes and Allow this app to make changes.
  • Click on Next to install it and then hit Yes for accepting the License agreement.
  • And then hit a click on Finish.
  • Open the tools hub program.
  • Next step in the process is to click on QuickBooks database server manager, under the network issues.
QuickBooks Database Server Manager - Screenshot

Scanning the company file location

  • You will have to head over to the Scan folders tab.
  • Click on Browse and select the Folder that stores the company file.
QuickBooks database server manager (Start Scan) - Screenshot
  • The final step is to click on the OK and Start Scan option.

Method 6: Disable the anti-virus and anti-malware software

Temporarily Turn off the Antivirus - Screenshot

Third-party security applications usually cause some unexpected errors in QuickBooks desktop. This usually prevents the software from operating properly. These security software might pose threat to the company files and you might not be able to access the financial data. It is recommended to check the virus vault to understand which files are quarantined and then remove them.

Read this Also: How to Fix QuickBooks Error 6000, 83 (Company File Error)?

Method 7: Install and use QuickBooks Clean Install Tool

In order to effectively complete a re-installation of QuickBooks Desktop, the following 3 steps should be performed:

  1. Uninstall the QuickBooks Software
  2. Use QuickBooks Clean Install Tool for Windows
  3. Re-install the QuickBooks software in the System

Step 1: Un-Install the QuickBooks Software

The guidelines to uninstall the accounting software are given as under:

  • Initially, you need to hit on the Win + R keys on your keyboard to open the RUN command box, type ‘Control panel’ in the search bar and click OK.
  • Now, go to the Programs and Features option and select Uninstall a Program option.
Uninstall a program - Screenshot
  • From the list of all the Software, tap on QuickBooks Desktop and press Uninstall, follow the prompts on the screen to complete this step.
Uninstall and Reinstall QuickBooks on your server computer - Screenshot

Step 2: Use QuickBooks Clean Install Tool for Windows

  • Start this step by downloading QuickBooks Tools Hub from the official website of Intuit.
  • Go to the file location where the download is saved and follow the on-screen installation prompts.
  • Click ‘I Accept’ button to complete the installation process, and you are ready to open the QuickBooks Tools Hub from the Desktop.
  • Next, click on Clean Install Tool after selecting Installation Issues.
QuickBooks clean install tool - Screenshot
  • Now select the QB Desktop Version which was installed previously on your computer and click on Continue.
Clean Install Utility - Screenshot
  • Wait to receive the message ‘Please Install your copy of QuickBooks to the default location’ on your screen and then press OK to complete this step.

Step 3: Re-install the QuickBooks software in the System

  • Insert the QuickBooks installation CD on your CD drive and follow the on-screen instructions.
  • Once the accounting software is installed on your system, type in the Product and license number for your copy of the software.
  • After furnishing the details, follow the on-screen instructions to get the re-installation completed.

Method 8: Restore your Backup Files

There are some problems with the Company files if you’re still seeing error code 6210 in QuickBooks. (.QBW). To fix this problem, it is, therefore, preferable to restore the most recent backup.

  • Initially, QuickBooks Desktop needs to be closed.
  • Next, hold down the Ctrl key while waiting for the No Company Window to display.
  • Afterward, hit on Open or restore an existing company to proceed.
Open or restore an existing company - Image
  • Hit on Next after choosing the option to Restore a backup copy.
  • Finally, restore the most recent backup by following the instructions displayed on-screen.
  • Open QuickBooks and access the file to check if the error code 6210, 0 got resolved.

Method 9: Terminate Conflicting Programs

Some conflicting programs running in the back end may also lead to this QuickBooks error. To fix this, you should consider terminating any suspicious conflicting program. Follow the guidelines below:

  • Keep in mind that a program with mismatched APIs is what generates runtime issues.
  • Press “Ctrl+Alt+Del” at the same time to open Task Manager. A list of the programs that are now running will be shown.
  • Go to the Processes tab, then halt each program one at a time by highlighting it and choosing the ‘End Process’ option.
End task (QuickBooks.exe) - Image
  • After you stop a process, check to see if the error notice reappears.
  • The following step in troubleshooting, reinstalling the application, can be done after you’ve identified which program is generating the error.

Method 10: Manually resolve the error code 6120, 0

The steps for the manual resolution of error 6210 in QuickBooks are as follows:

  • At first, hit click on the Start option.
  • Enter ‘Command’ in the Search bar, and also avoid pressing Enter key.
  • The next step is to press and hold Ctrl + shift keys and hit Enter key.
  • Once done with that, you will see a permission dialog box and hit Yes.
  • Now you will then see a Black box with a blinking cursor.
  • Type in Regedit and hit Enter key.
Type regedit on Run box - Screenshot
  • Select the error concerned key in the Registry editor.
  • Visit In the save in the list and then click on the Folder to save the QuickBooks backup key.
  • Moving ahead, you need to fill in the name of the Backup file.
  • Ensure that the option of the selected branch is ticked in the Export range box.
Backup and Restore Registry Screenshot
  • Now hit a click on Save and save the file with the .reg file extension.
  • And also, make sure to have a backup of QuickBooks associated registry entry.

See Also: Easy Steps to QuickBooks Payroll Error PS036

Winding up!

We tried to cover all the credible troubleshooting steps to fix QuickBooks error code 6210. These steps have already been tested and tried by our experts in almost all cases. We hope you find this article useful and are able to resume your work.

On the off chance that the issue still persists, make sure to consult a professional and ask them to fix the error on your behalf. You can give us a call us at 1-800-761-1787, and our QuickBooks error support team and certified professionals will be there to fix the error on your behalf.


What is QuickBooks Error Code 6210, 0?

QuickBooks Error Code 6210, 0 is an error that occurs when you try to open a company file in multi-user mode. It indicates that QuickBooks is unable to open the company file due to an internal database error.

Can Error 6210, 0 be caused due to damage in the file extension?

QuickBooks Error 6210, 0 can be sparked due to corruption of the .ND and .TLG files.

Can QuickBooks Error Code 6210, 0 occur when working in a single-user mode?

QuickBooks Error Code 6210, 0 generally occurs in the multi-user mode when opening the company file. However, the error can occur even when working in single-user mode.


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