Learn the process to troubleshoot the QuickBooks error 6144 when opening a company file or restoring a backup:

We are quite well versed with QuickBooks desktop, as its revolutionized has transformed every bit of the accounting industry. This software has not just helped the businesses to carry out the accounting and bookkeeping, but also helped in enhancing the productivity. This software is known to stun the entrepreneurs with its amazing features. These features are what make it stand out from other accounting software. But at the same time, the fact that this software is prone to certain errors and it can’t be avoided. One of the most common error that is reported by users is QuickBooks error code 6144 , 82 or 6144, 301. Through this article we will discuss about this error in detail.

This error is most often encountered when you attempt to open the company file. When this error occurs, it stops you from performing any task through the main or other systems. QuickBooks error 6144 82 or error 6144 301 can be easily fixed, if the below given steps followed properly. Few times, you need to close your QuickBooks desktop on all system and disable the antivirus a few times.

For more information, make sure to look over the article and then explore further. Many users may seem this issue to be difficult to deal with. If you are experiencing similar, don’t be afraid to reach out to our QuickBooks tech support for enterprise team by calling our dedicated helpline number i.e., 1-800-761-1787. Contacting our experts may provide a great assistance in solving the problem. We will solve the issue for you in under an hour.

Read Also: How to turn on advanced inventory in QuickBooks enterprise?

What is QuickBooks error code 6144?

Talking about the QuickBooks error code -6144, it is one of the most common errors that you might come across, and it doesn’t let you to perform any task. You might end up in this error, if you uses the company file. It can also crash the active program Window, which can be very much annoying for you to handle. However, a good news is that this error is fixable and you can easily resolve it by following a few simple steps. There can be certain causes to this error, which we will be discussing later in this article.

Important points to understand

Before you jump on to the causes or the process to fix the QuickBooks error 6144 issue, it is very important to consider the below stated pointers. Let us have a look at what those points actually are:

  • Ensure to practice all the steps on the host i.e. the server system except the last step.
  • Keep in mind that all the systems are properly shutdown including the host or other.
  • Turn off the system security software.

What factors lead to QuickBooks error code 6144?

Coming to the factors causing the issue, there can be many. We have jotted down some of the most common ones.

  • Network issues on the server or the system in particular can cause this error.
  • Corrupted Windows system files or QuickBooks related program files due to a virus or malware infection.
  • Another factor leading to the QuickBooks error -6144 or -6144, -301 can be pernicious deletion of QuickBooks related files caused by any other program.
  • A recent QuickBooks related change can also induce corruption in the Windows registry, ultimately leading to the error.
  • Incomplete installation or damaged download of QuickBooks.

Signs and symptoms of the QuickBooks error 6144

Now that you know what leads to this error, you must also know the ways to identify the same. The below listed signs and symptoms can ease the process for you:

  • The active program Window crashes or the system frequently crashes while running the same program.
  • The Windows start running sluggishly and do not respond to the keyboard and mouse inputs.
  • Many times, the system might also freeze for a few seconds.
  • If the error itself appears on the screen, but with a slight change in the error code i.e. 6144, 82.
QuickBooks Error Code 6144 - Screenshot Image

Also Read: Steps to Fix QuickBooks Unable to Connect to Remote Server Issue

Latest Steps to Fix QuickBooks Error 6144 (While Opening Company File)

Now that you have uncovered the causes and symptoms of this error, you can now learn how to fix it. So, without wasting much time, let’s quickly go over each step so you can easily implement them.

Step 1: Start QuickBooks service option

  • The initial step is to move to the Start icon and then hit a click on the Services tab in QuickBooks.
  • Click the QBCFMonitoringservice icon that could be seen in the services list.
  • Verify that the services have Started and also that they are setup in the Automatic mode.
Start QuickBooks Service Option - Screenshot Image
  • In case the services are not in Automatic mode, then you need to Verify the radio tab and then hit Apply and OK options respectively.

Step 2: Change the account type

  • At first, Change the account type, by clicking the Start icon.
  • Go to the Control panel and selecting the User Account icon.
  • Next, hit a click on the Add/remove user account tab.
  • Also click the QBDserviceuser23 icon and modify the account type according to the requirement, which can be done by verifying the administrator user icon.
Change the account type - Screenshot Image

Step 3: Create the folders in C drive

You are now required to create a new folder with the name QB in C drive. And later on, select read/write options for all the folders. The folders that you need to create are as follows:

  1. Administrator
  2. Add system
  3. QBDataServiceuser23
  4. Add user
  5. Everyone
Allow the permissions - Screenshot Image

You need to endow the permissions for the complete folder list. Also hit a click on share icon, in order to share all the folders to the systems.

You may also read: How To Resolve QuickBooks Payroll Error PS034?

Step 4: Copy the company file in the new folder

After creating the folder, copy the company file in the new folder. As per the observations, the file size might be a reason behind the corruption of the files, due to which the software doesn’t open up.

  • Navigate to the Users option in the system C drive and then to Public icon.
  • Followed by selecting the Public documents tab and then hit a click on the Intuit icon.
  • Next, hit a click on the QuickBooks icon and also the company files.
Copy the company file in the new folder - Screenshot Image
  • Now you will see the default Company file location.
  • Afterwards, you will have to Copy and Paste the QuickBooks file in the new folder. Also, avoid cut paste method to move the company file, as it may lead to corruption.

Step 5: Setup inbound and outbound firewall rules

  • For this, select the Windows firewall option in the Firewall tab.
  • Now, in the Advanced settings tab, you need to visit the Inbound rules icon, and along with that move to the New rule and port icons respectively.
  • After that hit Next.
Firewall ports-screenshotFirewall ports-screenshot
QuickBooks Desktop Port Number - Screenshot Image

To get the dynamic port number:

  • Firstly, open the Windows Start menu.
  • After that enter “QuickBooks Database Server Manager” into the search and open QuickBooks Database Server Manager.
  • Go to the Port Monitor tab.
QuickBooks Port Number - Screenshot Image
  • Find your QuickBooks version.
  • Take note of the Port Number. You’ll use this for your firewall port exception.

Also Read: Fix QuickBooks payroll update error 15106

Step 6: Running QuickBooks database server manager

  • Initial step in the process is to move to the Programs list and then hit a click on the QuickBooks icon.
  • Next, select the QuickBooks database server manager icon in the drop-down list. And then hit the Add folder tab.
  • After that Search and Add QuickBooks folder in the system C drive and then minimize the tab.
Choose folder in QuickBooks Desktop Database Server Manager - Screenshot
  • Last step in the process is to click on the Scan now tab and this would lead to the scanning process of QuickBooks company file.
Scan Company File in QuickBooks Database Server Manager - Screenshot

Step 7: Restoring the QuickBooks company file

Open or restore company file in QuickBooks - Screenshot
  • Select the QuickBooks company file and then Get back to business. Moving ahead, select open and access the files in multi-user mode.
  • Ensure that the hosting is enabled and also visit the File. After that, hit a click on the Utilities icon.
Utilities option - Screenshot
  • Hit a click on to the Stop multi-user access option. This would ensure that you are able to Access the company files on server system.
Stop Hosting Multi-User Access - Screenshot

See Also: What are the solutions of QuickBooks Error 6147?

Steps to Resolve QuickBooks Error 6144, -301 or Error 6144 , -82

In case the above method fails to fix the issue for you, it is recommended to check out the below mentioned processes once:

Step 1: Running QuickBooks file doctor tool

QuickBooks file doctor in tool hub - Screenshot Image

Downloading and using the QuickBooks file doctor tool can help you in resolving the error automatically. This tool is designed and developed in a way that it has the capability to diagnose and fix the error by itself. You can simply need to download the tool from the QuickBooks tool hub program and then install it on to the system and then run it.

Step 2: Reinstalling the QuickBooks software

There can be a situation when the file doctor also fails to fix the issue, then in that case you can simply reinstall the QuickBooks software. It should be noted for performing this process, it is supposed to have the admin rights. Also, you should have the installation CD of QuickBooks.

For Windows Vista, 7, or 8

  • Open run by pressing Windows and R tabs.
  • Furthermore, open the Control panel and hitting Enter key.
  • Under the User accounts and family safety options, select Add or remove user accounts.
User accounts and family safety - Screenshot Image
  • Followed by clicking on the particular qbdataserveruserxx which is similar to the version you are using:
    • QuickBooks 2013: qbdataserviceuser23
    • QuickBooks 2012: qbdataserviceuser22
    • QuickBooks 2011: qbdataserviceuser21
    • QuickBooks 2010: qbdataserviceuser20
    • QuickBooks 2009: qbdataserviceuser19
    • QuickBooks 2008: qbdataserviceuser18
    • QuickBooks 2007: qbdataserviceuser17
    • QuickBooks 2006: qbdataserviceuser16
  • Hit a click the Delete the account option.
  • Reinstall the QuickBooks software.

For Windows XP

  • Hit a click the Start tab and then choose the Control panel.
  • Followed by double clicking the User accounts.
  • Click the specific qbdataserviceuserxx that is similar to the QuickBooks version you are using:
    • QuickBooks 2013: qbdataserviceuser23
    • QuickBooks 2012: qbdataserviceuser22
    • QuickBooks 2011: qbdataserviceuser21
    • QuickBooks 2010: qbdataserviceuser20
    • QuickBooks 2009: qbdataserviceuser19
    • QuickBooks 2008: qbdataserviceuser18
    • QuickBooks 2007: qbdataserviceuser17
    • QuickBooks 2006: qbdataserviceuser16
  • Hit a click the Delete the account option.
  • Reinstall the QuickBooks application.

Step 3: Renaming .TLG and .ND files

Rename the .TLG and.ND files - Screenshot
  • At first, open QuickBooks and then Move to the company files location and then look for the TLG and ND files.
  • Next, hit a click on the .TLG and .ND file and right click on the file and select Rename option from the drop down lost.
  • Now start the QuickBooks database server manager.
  • Open the database server manager and move to the Start menu.
  • Then select the Programs and look for the QuickBooks.
  • And also, choose the QuickBooks database server manager.
  • Hit a click on the Folder where QuickBooks file is present.
  • Lastly, you need to scan the folder and open the file.

Related Article: Resolve Company file is missing or cannot be found issue in QuickBooks

Winding up!

We have tried to scribble all possible solutions that you can implement by yourself in order to fix the QuickBooks error code 6144. In certain cases, you may end up in more trouble or you’re not able to properly incorporate the solutions, ending up in encountering the same error again. In such situations, contacting our support executives with the help of our dedicated support line i.e., +1-800-761-1787, can work amazingly for you.

You can discuss the issue directly with our QuickBooks desktop support team and ask our certified professionals to fix the error on your behalf. We are a hub of technocrats, who work round the clock to offer the best possible support services to you. Don’t think too much, Just ring us and let us do the rest. We are available to help you 24X7X365


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