Learn the process to troubleshoot the QuickBooks error 6144 when opening a company file or restoring a backup:

We are quite well versed with QuickBooks accounting software, as its invention has transformed every bit of the accounting industry. This software has not just helped the businesses to carry out the accounting and bookkeeping activities, but has also helped in enhancing the productivity. The QuickBooks software is known to stun the entrepreneurs with its amazing features. Its features make it different from other accounting software. But at the same time, the fact that this software is prone to certain errors can’t be denied. One such error we will be talking about in detail is the QuickBooks error code 6144. This error is often encountered when the user makes an attempt to open the company file. When this error occurs, it stops the user from performing any task through the main or other systems.

Resolving this error doesn’t involve any rocket science, a few simple steps if followed properly can work in getting rid of the QuickBooks error 6144. Fixing this error might require the user to close QuickBooks desktop on all system and disabling the antivirus. To know more, you have to read on the article and explore further. Well, many users might find this error quite technical to handle, if you feel the same, then do not hesitate in calling our QuickBooks enterprise technical support team at 1-800-761-1787.

Consulting our experts can be of great help in getting rid of the issue. Give us a call and speak to our executives, and they will connect you with the accounting professionals and certified QuickBooks professionals, who fix the error for you in less than a minute.

Read Also: How to turn on advanced inventory in QuickBooks enterprise?

What is QuickBooks error code 6144?

Talking about the QuickBooks error code 6144, it is one of the many QB errors that the user might come across, and it doesn’t let the user to perform any task. The user might end up in this error, if he/she uses the company file. It can also crash the active program window, which can be very much annoying for the user to handle. However, the error can be resolved by following a few simple steps. Moreover, there can be certain causes to this error, which we will be discussing later in today’s post.

Points you can’t afford to miss

Before you jump on to the causes or the process to fix the QuickBooks error 6144 issue, it is very important to consider the below stated pointers. Let us have a look at what those points actually are:

  • Make sure to practice all the steps on the host i.e. the server system except the last step
  • Also, keep in mind that all the systems are properly shutdown including the host or other
  • And lastly, turn off the system security software

What factors lead to QuickBooks error code 6144?

Coming to the factors causing the issue, there can be many. We have jotted down some of the most common ones.

  • Network issues on the server or the system in particular can cause this error
  • Also, corrupted windows system files or QuickBooks related program files due to a virus or malware infection
  • Another factor leading to the QuickBooks error 6144 can be pernicious deletion of QB related files caused by any other program
  • A recent QuickBooks related change can also induce corruption in the windows registry, ultimately leading to the error
  • Incomplete installation or damaged download of QuickBooks can be one major factor.

Signs and symptoms of the QuickBooks error 6144

Now that you know what leads to this error, you must also know the ways to identify the same. The below listed signs and symptoms can ease the process for you:

  • The active program window crashes
  • The system frequently crashes while running the same program
  • Also, the windows start running sluggishly and do not respond to the keyboard and mouse inputs
  • Many times, the system might also freeze for a few seconds
  • And if the error itself appears on the screen, but with a slight change in the error code i.e. 6144, 82
QuickBooks Error Code 6144 - Screenshot Image

Also Read: Steps to Fix QuickBooks Unable to Connect to Remote Server Issue

Fixation Process for QuickBooks Error code 6144

Now that you have unleashed the causes, symptoms, and a few more facts about this error, it is time for you to learn the ways in which this error can be fixed. So, without wasting much time, let us quickly check out each of steps of the process in detail that one can implement:

Step 1: Start QuickBooks service option

  • The initial step is to move to the Start icon and then click on the Services tab in QuickBooks
  • Followed by clicking the QBCFMonitoringservice icon that could be seen in the services list
  • Once done with that, the user needs to Verify that the services have started and also that they are setup in the Automatic mode
Start QuickBooks Service Option - Screenshot Image
  • In case the services are not in automatic mode, then the user needs to Verify the radio tab and then hit Apply and OK options respectively

Step 2: Moving ahead, Change the account type

  • In this step, the user needs to Change the account type, by clicking the Start icon
  • And then moving to the Control panel and selecting the User Account icon
  • The next step is to click on the add/remove user account tab
  • Also click the QBDserviceuser23 icon and modify the account type according to the requirement, which can be done by verifying the administrator user icon
Change the account type - Screenshot Image

Step 3: The next step is to create the folders in C drive

The user is now required to create a new folder with the name QB in C drive. And later on, select read/write options for all the folders. The folders that the user needs to create are as follows:

  1. Administrator
  2. Add system
  3. QBDataServiceuser23
  4. Add user
  5. Everyone
Allow the permissions - Screenshot Image

The user needs to endow the permissions for the complete folder list. Also click on share icon, in order to share all the folders to the systems

You may also read: How to Troubleshoot the QuickBooks Error C=224?

Step 4: Now, copy the company file in the new folder

After creating the folder, the user needs to copy the company file in the new folder. As per the observations, the file size might be a reason behind the corruption of the files, due to which the software doesn’t open up.

  • The user needs to navigate to the Users option in the system C drive and then to Public icon
  • Followed by selecting the public documents tab and then click on the Intuit icon
  • The next step is to click on the QuickBooks icon and also the company files
Copy the company file in the new folder - Screenshot Image
  • There the user will see the default Company file location
  • Afterwards, the user will have to Copy and Paste the QB file in the new folder. Also, avoid cut paste method to move the company file, as it may lead to corruption.

Step 5: The next step is to setup inbound and outbound firewall rules

  • For this, the user needs to select the Windows firewall option in the firewall tab
  • Now, in the advanced settings tab, the user needs to visit the inbound rules icon, and along with that move to the new rule and port icons respectively
  • After that hit next.
Firewall ports-screenshotFirewall ports-screenshot
QuickBooks Desktop Port Number - Screenshot Image

To get the dynamic port number:

  • Open the Windows Start menu.
  • Enter “QuickBooks Database Server Manager” into the search and open QuickBooks Database Server Manager.
  • Go to the Port Monitor tab.
QuickBooks Port Number - Screenshot Image
  • Find your QuickBooks version.
  • Take note of the Port Number. You’ll use this for your firewall port exception.

Step 6: Running QuickBooks database server manager

  • The very first step in the process is to move to the Programs list and then click on the QuickBooks icon
  • Moving ahead, the user needs to select the QuickBooks database server manager icon in the drop-down list. And then hit the add folder tab
  • The next step is to Search and add QuickBooks folder in the system C drive and then minimize the tab
Choose folder in QuickBooks Desktop Database Server Manager - Screenshot
  • The last step in the process is to click on the Scan now tab and this would lead to the scanning process of QuickBooks company file.
Scan Company File in QuickBooks Database Server Manager - Screenshot

Step 7: Restoring the QuickBooks company file

Open or restore company file in QuickBooks - Screenshot
  • After that, the user needs to select the QuickBooks company file and then get back to business. Moving ahead, the user needs to select open and access the files in multi-user mode
  • The next step is to ensure that the hosting is enabled and also visit the file. After that, click on the Utilities icon
  • And then, click on to the stop multi-user access option. This would ensure that the user is able to access the company files on server system
Stop Hosting Multi-User Access - Screenshot

See Also: What are the solutions of QuickBooks Error 6147?

Steps to Resolve QuickBooks Error 6144, 301 or Error 6144 , 82

In case the above method fails to fix the issue for you, it is recommended to check out the below mentioned processes once:

Step 1: Running QuickBooks file doctor tool

QuickBooks file doctor icon - Screenshot

Downloading and using the QuickBooks file doctor tool can help the user in resolving the error automatically. This tool is designed and developed in a way that it has the capability to diagnose and fix the error by itself. The user simply needs to download the tool from the QuickBooks tool hub program and then install it on to the system and then run it.

Step 2: Reinstalling the QuickBooks software

There can be a situation when the file doctor also fails to fix the issue, then in that case the user can simply reinstall the QuickBooks software. It should be noted for performing this process, the user is supposed to have the admin rights. Also, the user should have the installation CD of QuickBooks.

For Windows Vista, 7, or 8

  • The very first step is to open run by pressing Windows and R tabs
  • After that open the Control panel and hitting Enter
  • Now, under the User accounts and family safety options, the user needs to select Add or remove user accounts
User accounts and family safety - Screenshot Image
  • Followed by clicking on the particular qbdataserveruserxx which is similar to the version you are using
    • QuickBooks 2013: qbdataserviceuser23
    • QuickBooks 2012: qbdataserviceuser22
    • QuickBooks 2011: qbdataserviceuser21
    • QuickBooks 2010: qbdataserviceuser20
    • QuickBooks 2009: qbdataserviceuser19
    • QuickBooks 2008: qbdataserviceuser18
    • QuickBooks 2007: qbdataserviceuser17
    • QuickBooks 2006: qbdataserviceuser16
  • After that, the user needs to click the Delete the account option
  • And then reinstall the QuickBooks software

For Windows XP

  • First of all, the user needs to click the Start tab and then select the Control panel
  • Followed by double clicking the User accounts
  • And then clicking the specific qbdataserviceuserxx that is similar to the QuickBooks version you are using
    • QuickBooks 2013: qbdataserviceuser23
    • QuickBooks 2012: qbdataserviceuser22
    • QuickBooks 2011: qbdataserviceuser21
    • QuickBooks 2010: qbdataserviceuser20
    • QuickBooks 2009: qbdataserviceuser19
    • QuickBooks 2008: qbdataserviceuser18
    • QuickBooks 2007: qbdataserviceuser17
    • QuickBooks 2006: qbdataserviceuser16
  • Once done with that, the user is supposed to click the Delete the account option
  • And then reinstall the QuickBooks application

Related Article: How to Troubleshoot QuickBooks Error 6189, 816?

Winding up!

In today’s article, we have tried to scribble all possible solutions that the user can implement by himself in order to fix the QuickBooks error 6144. However, in certain situations, the user might end up in further mess or the user might not able to incorporate the solutions properly, ending up in encountering the same error again. In such situations, giving us a call at our toll-free number i.e. +1-800-761-1787, can work amazingly for you.

You can discuss the issue with our QuickBooks desktop support team and ask our experts and certified professionals to fix the error on your behalf. We are a hub of technocrats, who work round the clock to provide the best possible support services to all the QB users. Thus, do not think much, just ring up to us and leave the rest on our professionals.

 

More helpful resources:

How to Fix Login Problems of QuickBooks Online on Chrome?

How to Fix QuickBooks error code 1712?

Pin It on Pinterest

Share This