Learn how to troubleshoot the data damage on QuickBooks company file

QuickBooks data damage is one of the commonly encountered situations that you might come across while formatting one or more pages becomes damaged or there are performance failures, disk failure, power surge, etc. A corrupted QuickBooks company file is one of the issues that you might often come across. In case you identifies any data issues, or if you have done the research and suspect data damage, then need not to worry, as this post would be great helpful to you. In this article, we will be talking about the QuickBooks company file data damages and it’s fixation in detail, along with the factors causing such an error. On that note, let us buckle up and learn more about fixing to the QuickBooks company file data damages.

Although, if you want our team of experts with years of experience and expertise to resolve the error on your behalf, then you can connect with our team at 1-800-761-1787. We will be there to assist you in a single call.

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Identifying signs for data damage in QuickBooks company file

Identifying the data damage error in QuickBooks company file becomes easy, once you go thorough with the below listed signs. Let us check them out one by one:

  • Errors like “A data problem prevents QuickBooks from continuing” in the verify data utility or verify target: values in minor do not match major on the screen or in the Qbwin.log file.
  • If there is a negative balance in the transaction history.
  • Also, if any of the transaction and entry is missing from the lists.
  • In case the paid bills or invoices are showed unpaid.
  • Moreover, if the software itself is running sluggishly.
  • Erroneous reports like balance sheets.
  • If the software shuts down suddenly, while trying to save or delete a transaction.
  • When you open the “send feedback online” and while moving to the Bug report window, you spot the HTML code in the window.
  • In case, the accounts name preceded by an asterisk (*). This means that software created these accounts due to the original accounts were missing.
  • And the list goes on……

Triggers to the data damage error in QuickBooks desktop

There can be certain factors that might trigger the QuickBooks company file data damage. Out of those factors, we have listed some of the common ones below:

  • In case there is any virus attack to the hard drive on which the database is stored, then such an error is probable to appear.
  • Also, if the data file size has expanded beyond the prescribed limit.
  • If there is a sudden power surge or drop, then it might trash the entire hard drive leading to such an issue.
  • Along with that, if the system lacks certain resources which includes, RAM, virtual memory, network interface cards, routers, network cables, etc.
  • Inappropriate shut down of the system might also end up in QuickBooks company file data damage.

Preventive actions

Before you jump on to the quick fixes to data damage in QuickBooks company file, there are certain preventive measures that can be implemented by the users. These preventive actions include the following:

  • Selecting a hard-wired network over wireless: This is recommended, as in case you make use of a wireless network, it might enhance the risk of dropped connections, which in-turn create issues with the data file. These issues can be avoided by opting for a hard-wired network.
  • Creating a backup within QuickBooks: Often the files are automatically backed up in QuickBooks, which helps a lot. However, when the log file is created and continues to increase in size, the performance starts getting hampered and this increases the risk of data corruption unless you take the backup of the data. This backup file is later used by Intuit for data recovery. So, it is recommended to make a verified backup within QuickBooks accounting software on a monthly basis.
  • Checking the file size: QuickBooks pro and premier users can go for 250 MB file. Whereas, when the file size reaches 500 MB, it might turn down to sluggish performance. However, QuickBooks enterprise users can go for 500 MB. But when this file reaches 750MB, it might start creating issues. Thus, it is recommended to keep the file in the prescribed limit, in order to avoid any sort of issues. You can also condense and reduce the file size.
  • Update patches: You can easily spot the release number in the first line of the product information window. Using latest patch might not create such an issue later.
  • Monitoring list size: You will have to watch the list limits in QuickBooks pro and premier. The most important point to note here is that there will not be any warning sign, if you reaches the upper limit. Moreover, the inactive list items don’t count in this list.
  • Keeping a check on the database file fragments monthly: You might encounter fragmentation, if the system gets filled up with the data over-time. Also, if you are putting in the data without carrying out a clean-up in it. You will also have to keep the number below 10,100 to have proper functioning.

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Quick fixes to the data damage in QuickBooks company file

Now that you are well aware of the preventive actions, it is the right time to start with the fixes to QuickBooks company file data damage. Let us check out each of the methods progressively:

Method 1: Manually repairing the company file by rebuilding the data

In case you are comfortable in fixing the error manually, then you can fix the issue from the verify results window. Before carrying out the steps below, it is recommended to back up the company file. The steps to be followed for manually fixing the issue are:

  • Initially, you need to move to the file menu. And then moving on to the utilities tab.
  • After that choose verify data.
Verify data utility - Screenshot
  • Followed by letting the tool check the file for any sort of data issues.
  • Next, select expand all to see the errors from the verify results screen.
Verify results screen - Screenshot Image
  • Moving ahead, select see online article and carry out the steps to fix the issue.

Method 2: Repairing the company file using Rebuild data tool

You can make use of the rebuild data tool which is in-built to QuickBooks desktop and fixes the company file data issues easily. The steps to be followed here are:

  • At first, move to the file menu and then move to the utilities tab and also choose rebuild data.
Rebuilding the data file - Screenshot
  • After that, you need to select OK tab on the QuickBooks information window. And follow the on-screen steps to save the backup.
  • The next step is to let the tool repair the file. This process might take some time. And it might seem that the software is stuck, but as long as you are able to move your mouse, the tool is working.
  • Now hit a click on OK button after receiving the message stating “Rebuild has completed”, and move ahead to carry out the verify utility process.
Rebuild has completed - Screenshot
  • After it finishes, click on OK tab.
  • Also, move to the file menu and then hover over the utilities tab and also choose verify data.
Verify hosting data - Screenshot
  • The last step is to let the tool check the file for data issues.

In case the software is unable to detect any issue, then click on ok tab. You can keep using the company file, as there is no data damage.

QuickBooks detected no problems with your data - Screenshot

Whereas, if the software detects an error, then you will have to select rebuild now tab.

Rebuild now and View errors - Screenshot Image

Read this Post: How to Open QBW File Without QuickBooks?

Alternate method

In case none of the above methods worked in fixing the error, you can repair the file by using the QuickBooks file doctor tool. The steps to be followed here are:

QuickBooks Tool Hub - Logo
  • And then open company file issues tab from there.
Company file issues - QB tool hub - Screenshot
  • After that, you need to opt for run QuickBooks file doctor. This might take up to one minute for the tool to open up.
QuickBooks File Doctor - Screenshot
  • Now, in the tool, choose the company file from the drop-down menu. And if the file is not identified, it needs to go for browse and search tab to find the file.
QuickBooks File Doctor- Screenshot
  • Followed by selecting check your file option and hitting continue tab.
QuickBooks File Doctor Check Damage File - Screenshot
  • The last step is to enter the admin password for QuickBooks and hit next.
Steps to use File doctor tool - Screenshot

The scanning process might take some time, depending upon the file size. After the scan finishes, it is recommended to open QuickBooks and the company file. The error might be resolved by the end of this step.

Also See: How to Fix QuickBooks Online Login Problems on Chrome?

Final Words….!

Towards the end of this article, we expect that you might be well-versed with the ways to fix the QuickBooks company file data damages. Whereas, if in case the error continues to trouble you again and again, then in that case, we would recommend you to consult to our U.S based accounting professionals directly at our support number i.e. 1-800-761-1787.

Our QuickBooks error support experts don’t leave any stone unturned to provide the best possible support services. So, do not think much and discuss your queries with our team immediately.


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