Learn How to fix QuickBooks Error 15243 that occurs when downloading or installing the latest software updates:

Happen upon Error code 15243? Or witnessing errors stating that the file copy service isn’t working properly? Well, all these above-mentioned technical snags might happen as a result of the File Copy Service(FCS) being disabled. This particular bug might appear with a description stating, “Error 15243: QuickBooks has encountered a problem and needs to close.” You might experience this error when trying to download the latest released updates. It produces a discrepancy in the workflow, leading to further issues.

QuickBooks Error Code 15243 - Screenshot Image

If you’re looking for a comprehensive guide to rectify QuickBooks payroll error 15243, then reading this segment carefully will surely make some sense to you. Whereas, if you aren’t willing to perform the steps manually to resolve the error, then in that case, we suggest you connect with our tech-savvy experts using our support line 1-800-761-1787 and ask them to carry out the required steps for you.

How to Identify QuickBooks Payroll Error 15243?

Identifying the QuickBooks error message 15243 becomes easy with the below signs:

  • One of the basic signs can be the crashing of an active program window.
  • Another sign can be if the system freezes periodically.
  • If the system crashes when running the same program again and again.
  • If the error message itself displays on the screen.
  • The mouse and keyboard inputs aren’t responded to by the system properly.

What triggers QuickBooks Update Error 15243?

There are certain factors that might drive you to such an annoying error, which include the following:

  • An incomplete download or installation of QuickBooks can trigger this error.
  • If there is corruption in the Windows registry, then it is probable to come across such an error.
  • You might come across a similar issue if there is any virus or malware attack.

Read Also: How to Fix QuickBooks Error 1603 While Installing the Software?

Methods to Troubleshoot the QuickBooks Error 15243

Let us together explore the methods that can rectify the QuickBooks error code 15243.

Method 1: Uninstalling and re-installing QuickBooks program related to error

The steps for Windows 7 and Windows Vista might vary from that of Windows 8. Thus, be careful in implementing the steps:

Windows 8

  • Herein, you are simply supposed to open Start menu.
  • Choose Programs and features.
  • Look for QuickBooks error-related programs in the name column.
  • Later on, click on QuickBooks related entry and click on Uninstall or Change option on the menu.
Uninstall or Reinstall QuickBooks - Image
  • Heading forward, perform the on-screen steps to complete the uninstalling of the error related program.

Windows 7 and Vista

  • Under this process, you are supposed to press start and open programs on the Start tab.
  • Go for the Control panel.
  • Click on Programs.
  • Search for QuickBooks error-related programs in the name column.
  • Click on the QuickBooks associated entry and click on the Uninstall and Change tab.
  • Perform the steps that appear on the screen.

Method 2: Restoring Windows system to reverse/undo recent system changes

Windows Restore is a viable option to fix the error code 15243 in QuickBooks. The only prerequisite for this is that you should have at least one restore point available for restoring the system to that point. The steps to follow are given as under:

Create a System Restore - Image
  • This particular process demands the user to press the Start tab initially.
  • Type in System Restore and hit Enter key.
  • Move to results and press System therein.
  • You are now required to fill in the authority.
  • Perform the steps that are stated in the wizard to select a Restore point and Backup the system.

Read Also: Steps to Print W-2 in QuickBooks Desktop and Online

Method 3: Configure the internet explorer options

The procedure for configuring internet explorer to resolve such error is given below:

Add intuit data protect to the trusted sites - Screenshot
  • Initially, turn on the system.
  • You are then supposed to open the Internet Explorer browser.
  • Moreover, click on the Gear icon and pick the Internet option.
  • Click on the Security tab and choose the Trusted webpage options available.
  • Hit the Address bar on the top of the web page and enter the Website URL in the provided space.
  • Enter the Intuit.com and *.quickbooks.com.
  • For Canada, enter the *.quickbooks.ca and *.intuit.ca.
  • Hit a click on the Close tab.
  • Pick the Apply tab and hit the OK tab.

Method 4: Repairing QuickBooks File Copy Service

At times, some issues with the FCS service may also evoke this error. Under such circumstances, it is advisable that you get the QuickBooks FCS service repaired at the earliest. The steps for the same are given below:

QuickBooks Desktop FCS - Screenshot
  • Under this process, you need to open Run by pressing the Windows and R tabs simultaneously.
  • Type in Services.msc in the open box and click on the OK tab.
  • A list of services might open on the screen; look for Intuit QuickBooks FCS.
  • On the Intuit QuickBooks FCS properties window, go for the Manual option for the Startup type.
  • Hit the OK tab.
  • Open QuickBooks payroll, and you are done. If the same payroll issue still appears, then perform the below steps:

Read Also: How to Fix Client Ready Reports Compile Error in QuickBooks?

Method 5: Re-validating the payroll subscription

If your payroll subscription is not validated, this may also lead to Payroll Error code 15243 in QuickBooks. If already validated, make an attempt for the revalidation of the payroll subscription by adhering to the below-given steps:

  • This process demands opening QuickBooks and opting for the Employees tab.
  • Hit the My payroll service tab.
  • Heading forward, go for Accounting/billing information.
Account or Billing Information - Screenshot
  • This will redirect to the QuickBooks payroll account maintenance page.
  • You are then required to close the QuickBooks payroll account maintenance page manually.
  • The software requires to Re-validate the payroll subscription.
  • After the validation completes, you need to try updating the software again.

Method 6: Perform a full malware scan

Scanning the system for malware or virus attack - Image

At times, errors might appear due to malware infection on the system. The infection might attack the files and corrupt the system. In that case, it is recommended to go for a complete malware scan that might resolve the issue up to certain extent.

Related article: How to Resolve QuickBooks Payroll Error 30159?

To sum it up!

Concluding this segment, we expect the reader might be able to successfully fix the QuickBooks error code 15243. On the contrary, if you aren’t able to find it, then in that scenario, you simply have to connect with our QuickBooks payroll error support professionals using our support number, i.e., 1-800-761-1787. Our tech experts will consider the nitty gritty and try to resolve the hitch for you.


To which category does QuickBooks Error 15243 belong?

This error belongs to the Error 15xxx series of error codes that represents installation or update-related issues.

What is FCS in QuickBooks?

FCS is an abbreviation for File Copy Service. Through this feature, users can make portable backup copies of the company files.

What is the error message related to QuickBooks Error code 15243?

The following error message appears on the screen “Error 15243: QuickBooks has encountered a problem and needs to close.

What tool can fix Error 15243?

Intuit comes with different tools to aid accountants in resolving all update related errors. These are covered under an umbrella tool called the QuickBooks Tool Hub. It contains tools like QuickBooks Install Diagnostic Tool, Clean Install Tool, and Quick Fix My Program, including a myriad of other tools that can be used for fixing QB payroll error 15243.


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