Unleash and Learn the best ways to resolve the QuickBooks error code 6010, 100:

QuickBooks accounting software has significantly contributed to the growth and success of hundreds of many thousands of businesses around the world. It is a primary choice for small and medium-sized businesses for its ease to use and wide range of extensive features. Intuit, the maker of QuickBooks, releases a new version every year and adds new and improved features to ensure it remains error-free. Nevertheless, there are still some issues that keep popping up on the user’s screens.

QuickBooks error code 6010 is a common error that users often face due to access to the network being denied. If your anti-virus or firewall blocks QuickBooks from connecting to the network, this error can appear on your computer’s screen. This error can also be caused while re-installing the QuickBooks Desktop software. In this article, we will explain the causes and possible troubleshooting methods to fix this error.

You will see the following error message on your desktop screen when such error occurs:

Warning:An error occurred. Your QuickBooks installation may have been modified. Reinstall QuickBooks and then try again. If the problem persists, contact Intuit Technical Support and provide them with the following error codes: (-6010, -100).
QuickBooks error code 6010-100 - Screenshot

If you have received the warning message as mentioned above, we recommend that you continue reading this article till the end. You should carry out the troubleshooting methods provided in this article ahead. Try one solution and see if the issue is fixed. Move on to the next if the error persists. Alternatively, you can also call our support number i.e. 1-800-761-1787, and directly speak to our QuickBooks desktop support team for quick and precise solutions to any accounting-related issues.

What does QuickBooks Error 6010, 100 means?

Error code 6010, 100 in QuickBooks, implies that QuickBooks cannot access or use the network due to firewall or anti-virus settings. Another situation when this error occurs is when for some reason, QuickBooks is reinstalled. These, however, are just two of the various reasons that lead to this error. Further in this post, we will tell you the other common causes that trigger this error and solutions that have been tested by our experts.

What Causes QuickBooks Error 6010, 100?

There might be various reasons that can instigate this error. Below are some of the common reasons behind the QuickBooks error 6010, -100. Going through all of these causes will help you in finding the right solutions. The list of causes behind the error include:

  • If the .ND files get disconnected from the files that end with .QBW and TLG.
  • Firewall or antivirus programs is not allowing QuickBooks desktop to access the network.
  • The system’s framework may require cleaning.
  • The QuickBooks related registry files are removed by any registry-optimizing applications in the system.
  • The user is not able to access QuickBooks as some blockage is caused due to anti-virus programs like ESET NOD32.
  • When a 3rd party app downloaded on Windows that deletes the important registry files, it directly results in the Error 6010.
  • Installation of QuickBooks software might have been changed or damaged.

Having gone through these causes, it’s now time that we jump to the next section, wherein we will brief you about the various signs and symptoms associated with the error.

Signs and Symptoms of QuickBooks Error 6010

Below can be the basic signs of the error, using which one can spot the error.

  • One of the major signs can be a message displaying the issue on the screen itself.
  • If you aren’t able to access the company file.
  • Or if the company file is operational in the host system.

Read Also: QuickBooks Runtime Redistributable in QB Pro 2020

Rectification of QuickBooks Error Code 6010 100

To resolve QuickBooks error code 6010 follow the below-given solution methods. If any method is not working for you then you need to skip it and try the next method. Also, try to implement the steps carefully, without missing out on any step.

Solution 1: Repair the Company File

The very first method is to repair the company file. Many times, if the company file is corrupted or damaged, you might face such an error. You can repair the company file by carrying out the steps below:

  • At first, you need to open the folder that stores the company file.
  • Look for the file which has the .QBW extension.
  • After that, you should select the Copy option by right-clicking on the file.
  • The next step is to click on Paste option and press the Ctrl key in order to open the QuickBooks application.
  • After this, you will come across the option No Company Open.
no company open-screenshot
  • The next step requires you to click on Open or restore an existing company.
Open or restore an existing company - Screenshot
  • Finally, launch the company file and check if still the error 6010 is there or not.

Solution 2: Terminate the Processes and set QuickBooks to Single User Mode

Another solution is to close the processes and then set the QuickBooks software to single user mode. The steps involved in this procedure are as follows:

  • Use the Administrator credentials and log into the PC.
  • Now, press the Ctrl + Shift +Esc keys and launch Task Manager.
Open Task Manager - Screenshot
  • Choose the Users option.
  • Highlight all QuickBooks related processes like qbupdate.exe, EXE, and QBDBM.exe.
Close QBW32.exe process - Screenshot
  • After choosing each of the processes, hit a click on End Task in multi-user mode.
  • To check if the error 6010 has been resolved or not, launch the company file.

Read Also: How to Resolve QuickBooks Error 179?

Solution 3: Utilize QuickBooks Database Server Manager

If the above method didn’t work for you, then you need to use the QuickBooks database server manager. This utility would resolve the issue up to a certain extent. Follow the easy-to-implement step given below:

QuickBooks Database Server Manager Tool - Screenshot
  • At the start, Download QuickBooks Tools Hub and save it to your computer.
  • After that, find out the downloaded file named as QuickBooksToolsHub.exe and double click it to run the setup process.
  • Next, hit a click to Allow this app to make changes on your PC.
  • Now, click on the Next option to install this tool on your system.
  • Follow the previous step by tapping on Next tab to Accept the license agreement and click on Install.

Note: This will take a few seconds to install on your computer system. Once the procedure done, you need to click on Finish button to complete the installation.

  • Once the QuickBooks Tools Hub is successfully installed on your computer system, click on the Icon to launch it.
QuickBooks Tool Hub - Logo
  • Now on the tools hub, go to the network issues and click on QuickBooks database server manager option.
QuickBooks Database Server Manager - Screenshot
  • Scan the Company file location and then click on the Scan Folders tab.
Scan Folders - QuickBooks database Server manager
  • Next, browse and choose the Folder and files that store your company file (.QBW)
  • Now click on OK and then click on Start Scan option.
QuickBooks database server manager (Start Scan) - Screenshot
  • Once all the steps successfully implemented, you can log into your company files.

Solution 4: Give a new name to the .ND extension

Giving a new name to the .ND extension can also be a great solution to this error. The steps to be followed for this are as follows:

Rename the .TLG and.ND files - Screenshot
  • Open the Company file which has the .ND extension.
  • Also, access the company file where the error code is occurring.
  • Right-click on the file, once you have found it.
  • From the drop-down menu, select the Rename option.
  • While renaming, you need to add ‘Old’ as an extension (for example My company.qbw.ND.old).
Give a new name to the .ND extension - Screenshot
  • Now, open QuickBooks desktop.

See Also: How to Restore Company Data in QuickBooks Desktop?

Solution 5: Stop Hosting Multi-user Access

In case you are still facing the same error, then it is recommended that you stop hosting multi-user access. The steps to be followed over here are as follows. Make sure to perform these steps in the same order.

  • First of all, open your QuickBooks software and select the File.
  • Now, you have to go to Utilities and then choose to Stop hosting multi-user access.
Stop Hosting Multi-User Access - Screenshot
  • After this step, you should restart QuickBooks.
  • Once done with the previous step, click on the Programs settings and Turn off the Internet Monitor feature.
  • In case, your computer has an ESET NOD32 anti-virus application, you have to give a new name to the file by adding ‘.Old’ in the extension.
  • Once done, now restart the QuickBooks program.

Solution 6: Re-install QuickBooks software

The next method that one can opt for is to reinstall QuickBooks software and then check if the error got fixed. This can be done by carrying out the steps below:

  • The first thing to do is to tap on Start button and then go to the Control Panel.
  • After that, click on Uninstall a Program.
  • You now have to Uninstall the QuickBooks application. For this, choose QuickBooks from the list of programs and then click on Uninstall.
Uninstall or Reinstall QuickBooks - Screenshot
QuickBooks clean install tool - Screenshot
  • Now, you have to select the Version of QuickBooks that you want to install on your computer and then select Continue.
Clean Install Utility - Screenshot

Solution 7: Backup your QuickBooks Company File

Follow the steps below to backup your workable backup of the company file:

  • Under this process, press Ctrl key till the No Company Window shows on your system.
  • After doing that, click on Open or restore an existing company.
Open or restore an existing company - Image
  • Now, click on the Restore a backup copy option.
  • The next step requires you to click on Next tab.
  • Once your company file is retracted, access it and then see if the such error got fixed.

Read this also: Methods to Recover QuickBooks Update Error Code 15104

Author’s Words!

This article is created after consulting our experts. We hope you find it helpful in removing the QuickBooks error code 6010. If the problem persists, or you have any other issues with your QuickBooks software, please contact our QuickBooks error technical support number, i.e. 1(800)-761-1787, and one of our well-trained and certified experts will assist you. To assist you with your queries or accounting problems, our experts are available 24 hours a day. You can reach us out via email, Live chat option, or over the helpline number over phone call.


Other helpful articles:

QuickBooks Multi-User Mode Not Working – Ways to Fix It?

Steps to fix error 15106 in QuickBooks Desktop

How to Convert From Quicken to QuickBooks desktop?

Call Now +1-800-761-1787