Get apprised of the updated solutions to troubleshoot QuickBooks Error code -6177, 0:

Have you encountered Error code 6177 in your QuickBooks and aren’t sure how to deal with it? If yes, then we have a solution for you. You should not need to worry anymore as we have come up with this article, where we are going to tell you the causes as well as the updated methods to troubleshoot this problem. This error is usually seen when attempting to open the QuickBooks or a company file. This error basically indicated that your QuickBooks accounting software is unable to follow the path to open the company file. In the recent time, many users have also experienced and reported this error, particularly while they are using the multi-user mode in QuickBooks.

In certain cases, this error may require that the system be rebooted and the software updated to the most recent version. However, in case you find yourself on the same situation, kindly go through the following article till the end. You can also take assistance from our certified professionals through the helpline 1-800-761-1787 or the live chat option.

You may also see: How to Fix QuickBooks Abort Error Message?

QuickBooks Error 6177, 0: A Brief Overview

Well, before this error, it is better to understand what this error is all about. The QuickBooks error code 6177, 0 is generally seen or pop-ups, when you try to open the company file. This error comes up on the screen with an error message stating:

ErrorDescription
Error Message:QuickBooks is attempting to open this company file. Before you can open the company file from the computer, you must first open the company file on the computer where the company file is located. (-6177, 0).
Error 6177,0:We’re sorry, but QuickBooks can’t open the company file.
QuickBooks Error Code 6177-0 - Screenshot

You might also encounter this error if the company file is located on a server system and you are trying to access the file locally. Various other reason can lead to the occurrence of this error. Let us visit these factors first before heading to the solutions measures to uproot this technical error.

Probable causes behind error -6177, 0 in QuickBooks Desktop

QuickBooks Error 6177, 0 generally affects the payroll distribution and accounting process. Whereas, there can be a few possible causes behind the occurrence of this issue. Let us check out those causes one by one:

  • A virus attack ( e.g., Trojan Horse) may infect important QuickBooks files and thereby directly lead to such error.
  • In case the path of the file itself is corrupted.
  • If you removed QuickBooks related system support file unintentionally.
  • Using an outdated version of the QuickBooks accounting software may also contribute to such errors.
  • The company file that you are trying to access may be damaged due to various reasons.
  • Another reason behind the occurrence of this error code 6177, 0 in QuickBooks desktop can be a transfer of the company file from one computer system to another.

You might see also: How to Verify your Subscription before Installing QuickBooks Desktop?

Updated Methods to Resolve QuickBooks Error 6177, 0 (A Comprehensive Guide)

Below we have provided a few updated methods to get rid of the QuickBooks error code 6177. Perform these methods, but before proceeding ahead, make sure to set up the full version of QuickBooks set up on the server.

Resolution 1: Updating the file location

In case the company file is present on the server, an external hard drive, or in the could, then you might require to change it’s location. The steps below can be carried out to update or move the company file location to your local drive and back again to where it was.

Step 1: Move the company file from its original location

It should be noted that the step below can only be carried out on the server system. In case users are not having access to the server system, then they should carry out the below steps on one of the workstations as well.

  • The first step requires you to open Windows Start menu on either the server system or workstation.
  • After that, type in File Explorer in the search bar and open the same by double-clicking it.
  • Spot and open the QuickBooks folder. You can press the F2 key from your keyboard to pop up the Product Information Window to look for the location of the company file.
Product Information - Screenshot Image
Moving the company file - Screenshot
  • Once done with that, write down the Drive’s name and location. You will be required to put the file back here later on.
Windows File Location and Information - Image
  • To end the process, you are required to move the company file from this folder to the C: drive and then move the file avoiding the entire folder.

Step 2: Creation of portable company file and restore it to the server

Now, the company file is on the local drive, and it’s time to create a portable company file:

  • Open the QuickBooks desktop on the system containing the company file.
  • After that, select the Open or Restore an existing company option.
Open or restore an existing company - Image
  • Browse for and open the company file that is moved to C: drive.
  • Now, create a Portable company file.
Create or Save a Portable Company File in QuickBooks - Screenshot
  • Once done with that, you need to select the File menu then choose Close QuickBooks company option. Followed by, reopening QuickBooks.
  • Now move to the File menu and select Open or Restore company option.
Open or Restore company - Screenshot
  • After then, select the Restore a Portable file and hit on Next.
Create a portable company file .qbm to restore your company file - Screenshot
  • Find about the Portable file that was created earlier and then open the same, followed by hitting Next tab.
  • Select the Drive originally moved the company files from, in order to Restore the location.
  • The next step requires you to tap on Save and transfer the company file back on the network.
  • End the process here by moving to File menu, followed by selecting the Quit QuickBooks option.

Resolution 2: Run QuickBooks file doctor tool from tool hub program

In case the ongoing error still persists on your software, you can perform the following steps given below to run the QuickBooks File Doctor tool.

  • At first, you need to download the most recent version of the QuickBooks Tool Hub and save the QuickBooksToolHub.exe file on your system.
  • After that follow the instructions on the screen to install the T & C of the software.
  • After then, double-click the tool hub icon appearing on the Windows Desktop after the installation to open the QuickBooks tool hub.
  • Now, select Company File issues from the tool hub.
  • And select Run QuickBooks File Doctor. The file doctor may take up to one minute to open.
QuickBooks file doctor in tool hub - Screenshot Image
  • In the next step you need to select the Company file from the drop-down menu in File Doctor. To locate your file, click on Browse to search.
  • Also select Check the file and then Proceed ahead with the process.
QuickBooks file doctor in tool hub - Screenshot Image 2
  • Enter the correct password for QuickBooks admin and select Next tab.

Note: File doctor may take up-to 5 minutes to diagnose your file. Also, this process would not involve any additional charges, and the QuickBooks file doctor tool is designed and developed in a way to diagnose and fix the error automatically.

Check Also: How to Access QuickBooks Desktop Remotely from Anywhere?

Resolution 3: Update QuickBooks Desktop

It is recommended for you to update the QuickBooks desktop to the latest version, as it maintains the compatibility of the software with the operating system. This also ensures that no new bugs hinder the smooth working process. Each new version of QuickBooks roles in with some great features and also fixes to the underlying bugs. Thus, it is very important and highly recommended to update QuickBooks desktop on a timely basis.

  • Initially, you need to open your QuickBooks program.
  • After that navigate to the Help menu.
  • Here you need to click on Update QuickBooks Desktop option.
  • And then, you need to select Update Now and then mark a click on Reset Update.
Update Now Option When Updating QuickBooks - Image
  • Now tap op Get Updates.
  • It will take some time to download and update the latest version from the server.
  • Once the update process finishes, just close the QuickBooks and reopen it.
  • You can get a pop-up message to Install the updates, hit a click on Yes.

Resolution 4: Move the company file to the server’s local hard drive

Moving the company file to the local hard drive can also troubleshoot the QuickBooks Error 6177, 0. For this, follow the directions given below:

  • Move the company file from the server to C drive.
  • Later on, open the company file in QuickBooks.
  • Followed by making a Portable file and saving it to the local C drive.
  • Now, close the company file.
  • And Restore the portable file from the C: drive and then save it to the server.
Opening a portable company file - Image
  • Toward the end of the process, collect the company file and try to open it from the server.

Also See: How to Fix Gmail Couldn’t Sign you in From QuickBooks Desktop Problem?

Resolution 5: Manually fix the file path

This process is then divided into two steps and a few sub steps. Let us have a look:

Step 1: Finding the Network (.ND) file

Finding the .ND files in QuickBooks - Screenshot
  • To begin with, open the File Explorer on the server system and search for the QuickBooks folder.
  • Now, search for the company file name and look for the .nd extension at the end. (For ex: [MyCompanyFileName].qbw.nd.)
  • Right-click the .ND file and hit Delete option. The point to be noted here is that this particular step won’t affect the accounting data.

Step 2: Configuring QuickBooks Database Server Manager

QuickBooks Database Server Manager - GIF - Screenshot
  • In case you have not downloaded and installed QuickBooks database server manager, then make sure to do it now.
  • Open Windows Start menu on the server system and type Database into the search bar. Also, open QuickBooks database server manager.
QuickBooks Database Server Manager - Tool - Screenshot
  • Now, choose the QuickBooks folder having the company file.
  • Once done with that, select the Start Scan option.
QuickBooks database server manager - Start Scan - Screenshot
  • Followed by, opting for the Close option after the scanning process is complete.
  • The final step is to give the Folder permission to share the company files.

In case Error 6177, 0 still persists in your copy of QuickBooks, you can perform the following resolution.

Resolution 6: Reopening QuickBooks Desktop

After performing the above methods, you are required to consider opening QuickBooks desktop software and examine whether the annoying technical issue got rooted out from the system. Checkout the following steps:

  • Open your QuickBooks desktop.
  • Followed by selecting Open or restore an existing company instead of selecting a company from the list.
Open-or-restore-an-existing-company-Image
  • Within this menu, you are supposed to choose Open a company file and hit on Next option.
  • The final step is to Open Portable Company file (QBM) and move it to the new folder.

Also Read: Fix QuickBooks Encountered a Problem When Sending Your Usage Data Error

Resolution 7: Resetting multi-user hosting

The steps for resetting the multi-user hosting to fix the error -6177, 0 in QuickBooks are given below:

  • Open QuickBooks desktop on the server computer.
  • After that select the File menu and navigate to Utilities option.
Navigate-Utilities-Option-Screensho
  • Then choose Stop Hosting Multi-User Access option and hit on Yes to confirm.
Stop-Hosting-Multi-User-Access-Screenshot-1
  • Now, go to the File menu and choose Close company option. This will reset all the hosting settings.
  • Next, open QuickBooks desktop again, but this time you should not open your company file.
  • In the next step, select the File menu and go to the Utilities tab.
  • Also, select the Host Multi-User Access and hit on Yes to confirm.
Host multi user access - Screenshot Image
  • Finally, choose the File menu and close it by choosing Quit QuickBooks option.

A culminating note!

With this, we have come to the conclusion of this article, where we have attempted to offer the best possible methods to get rid of QuickBooks error 6177 0. However, in case of any questions or if the error still continues to trouble you, connect with our certified U.S.-based accounting professionals via our dedicated helpline i.e. 1-800-761-1787, and discuss the issue with our QuickBooks enterprise technical support team directly.

We are a hub or proficient accounting experts who endeavor to make QuickBooks free from technical problems. We work round the clock to provide the best possible assistance for all sorts of accounting errors.

Frequently Asked Questions (FAQs)

What is Error message 6177 in QuickBooks?

This error is a technical error that pops up while accessing the company files.

Where do I find my QuickBooks company file?

The company files can be located in: 

Drive(C):/Users/Public/Public Documents/Intuit/QuickBooks/Company Files.

How do I fix Error 6177 in QuickBooks?

To fix this error, checkout the following steps:
1: You need to update the File location.
2: Also by resetting multi-user hosting, you can easily rectify such errors.
3: Try to move the company files to a hard drive.

Few other helpful topics:

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