Over the period of time, QuickBooks has evolved as a successful accounting program and has enthralled users with its variegated functionalities. QuickBooks Payroll allows users to track their income and expenses while apprising them of the multifold tax deduction opportunities. Its assorted benefits encompass Tracking of sales tax, sending estimates, running reports, and processing invoices, including a myriad of other features. However, QB payroll has been facing several error codes belonging to the family of PSXXX error codes, including Error PS034, Error PS038, Error PS036, etc. This current article shall unravel all the possible measures to fix QuickBooks Error PS038.

This error occurs during multiple instances. While certain users come across this error while trying to install the latest updates for QuickBooks Payroll, some may encounter it while downloading and installing the latest tax tables. Notably, this error also evokes when the paychecks get stuck at the ‘’Online to send’’ option. No matter what the cause of this error may be in your case, this article shall ensure a complete resolution of this annoying error.

QuickBooks error PS038 - Image

When can QuickBooks payroll Error PS038 appear?

QuickBooks payroll error PS038 may show up for different reasons, some of which have been enlisted as follows:

  • This payroll error may appear if the QuickBooks program is not up to date.
  • When users try to send online paychecks but get stuck at the Online To Send option, an error message related to such error may immediately pop up on the screen.
  • This error may also appear when users attempt to download and install the latest Tax Tables on their systems.

You may check also: How to Resolve QuickBooks Error Code 6190 and 816?

What are the different procedures to keep QuickBooks Error PS038 in check?

You can implement the procedures laid down in the following alternatives to rectify the QuickBooks Error Code PS038.

Procedure 1: Updating QuickBooks

The first viable troubleshooting approach to get rid of this payroll error is to update QuickBooks desktop, an easy process involving the following steps:

  • The first step is to open QuickBooks Desktop.
  • Soon after, click on the Help tab.
  • Herein, users need to click on the Update QuickBooks Desktop option.
Update QuickBooks Desktop - Screenshot Image 1 (2)
  • Now, click on the Update Now option.
  • Make sure to click on the Reset updates checkbox before hitting on the Get Updates option.
Get payroll updates - Screenshot Image
  • Wait for the procedure to get completed.
  • If QuickBooks Error PS038 still keeps appearing, then follow up the next procedure.

Procedure 2: Process the Payroll Data

Users are required to send their payroll data by adhering to the below-given walkthrough:

  • Run QuickBooks.
  • Upon opening QuickBooks, click on Employees.
  • Follow up by heading to the My Payroll Service option.
My payroll Services - Image
  • Herein, click on the option to Send Usage Data.
  • Hit on the Send all option and type in the correct service pin if asked for.

Also See: How To Fix “No Printer installed” Error in QuickBooks?

Procedure 3: Earmark any paychecks that are stuck

Users should locate any stuck payments, the steps for which are enumerated below:  

  • Click on the Edit option.
  • After that, click on Find.
  • Head to the Advanced tab.
  • Within the option to Choose Filter, click on Detail Level.
  • Hit on the summary only option.
  • Once done, head back to the Filter list and then go to Online status.
  • Afterward, click on the Online to Send option and hit on Find.
  • Observe the number of matches in this window.

Procedure 4: Use the Verify and Rebuild Utility

QuickBooks is an integration of a wide range of tools to boost user experience, while annihilating any technical issues that come along. The Verify and Rebuild Tool is one such potential utility that can fix diverse network-related, company file-related and other ancillary QuickBooks issues. The procedure involves using the Verify data tool to diagnose any issues and then opting for the Rebuild data tool to fix the diagnosed problems.

Steps to Use the Verify Data Tool

You need to first ‘verify’ the data as follows:

  • Run QuickBooks Desktop.
  • Now, click on the File menu.
  • Subsequently, hit on Utilities.
  • Herein, users need to opt for the Verify Data option.
Utilities (Verifying the Data or Rebuild Data) - Screenshot
  • If the tool diagnoses any issues, the next step is to use the Rebuild data tool.

Steps to use Rebuild Data Tool

  • Click on the File menu.
  • Subsequently, hit on Utilities and then opt for the Rebuild Data option.
Rebuild data utility - Screenshot
  • When prompted for saving a backup, click on Ok and proceed to save the file to a convenient location.
  • Wait for the rebuild process to culminate.
  • Once it is done, rerun the verify data scan to make sure that the preexisting issues aren’t showing up any more.
  • Most probably, this troubleshooting avenue should fix QuickBooks Error PS038.

Read it also: How to Troubleshoot QuickBooks Error 6189?

Procedure 5: Toggling payments that are in a deadlock

The steps to toggle the stuck payments are discussed below:

  • Users should initially access the old paychecks that are stuck.
  • After that, click on the Paycheck Detail option.
  • Subsequently, head to the Review Paycheck window.
Review Paycheck - Image
  • Herein, head to Earnings and incorporate the similar earnings item in the list.
  • Just in case the item is Hourly Rate, incorporate the Hourly Rate item.
  • Subsequently, a message related to Net Pay Locked will show up on the screen.
  • Click on No.
  • The tax amounts and net pay should not be tampered with.
  • Follow up by clicking on Ok.
  • Users may receive the message related to Past Transaction. In that case, they should hit on Yes.
  • Click on the Save and Close option.
  • Hit on the option to close the paycheck.
  • Click on Yes soon after.
  • Users should then access the paycheck again.
  • Hit on the Paycheck Details option.
  • Remove the items corresponding to earning.
  • Also, ensure that no alterations are being made to the tax amounts and net pay.
  • Follow up by clicking on Ok.
  • Perform the steps for all the stuck paychecks. Once completed, retry downloading and installing the tax tables to make sure that error code PS038 has been rooted out.

We are sure that by following the methods illustrated in this article, you were successful in resolving the payroll error PS038 in QuickBooks.

Conclusive lines…

QuickBooks Payroll keeps on getting different kinds of error codes. Error Code PS038 in QuickBooks Payroll is such a common error that can easily been fixed by constricting to the troubleshooting procedures discussed within the purview of this illustrative blog. For additional assistance, users can reach out to our QuickBooks payroll error support experts at +1(800)761-1787 to get all their QB-related issues sorted out.


Related Topics:

Fix QuickBooks Error 15212 When Updating Payroll

What are the Solutions of QuickBooks Script Error?

How to Fix QuickBooks Error Code 6155, 0?

The QuickBooks accounting program has abridged a wide range of lacunae in the accounting sector by ensuring efficiency in accounting operations. It has successfully defended any criticism of its functionalities by coming up with advanced features that come up with each update. One noteworthy feature of QuickBooks is that the program lets users allow and use QuickBooks sharing on multiple computers.

In this article, our endeavor would be to apprise users of this procedure to use QuickBooks sharing on multiple computers. So, stay connected to this article till the end.

Check Also: How to Prepare and File Federal 1099s with QuickBooks Desktop?

Procedure to use QuickBooks sharing on multiple computers

It becomes cardinal for users to note that QuickBooks Desktop employs a database file manager for communicating with the company file. In this context, it is suggested to make use of the recommended mode for setting up the company file, as this mode allows the company files to be stored in the host computer.

Step 1: Enable Hosting

To start off, users are required to enable the hosting feature in only the Host system. Make sure not to enable the hosting feature for the workstations. The steps for which are earmarked as follows:

  • To kickstart the process, Run QuickBooks.
  • After that, click on the File menu.
  • Herein, opt for Utilities.
  • Within the Utilities option, hit on the option to Host Multi-User Access.
Host multi-user access - Screenshot Image
  • After that, click on Yes.

Step 2: Use QuickBooks Database Server Manager

Subsequent to enabling the hosting settings, users are required to perform the following steps:

  • Run the server system if it is not running already. Notably, this system stores the company files.
  • Make sure that the QuickBooks database server Manager is installed on this system. If it is not, then download the same from the website of Intuit and install the same on the server system.
  • Subsequently, click on the start menu.
  • Now, search for ‘database’ and open the QuickBooks Database Server Manager.
  • ​Upon opening the program, hit on the Browse tab.
Scan Company File in QuickBooks Database Server Manager - Screenshot
  • Choose the folder harboring the company files and then click on Ok.
  • The next step requires users to hit on the Start Scan option.
  • The process will diagnose and fix any issues that may prevent QuickBooks from connecting to the network.

Also Read: How to Resolve QuickBooks Error Code 1618?

Step 3: Enable the Multi-user mode on the Workstation

The final step requires users to enable the multi-user mode that permits QuickBooks sharing on multiple computers. While users embark on the process to enable the multi-user mode, it is advised that they keep their company files stored in the server computer. Users should also make sure to enable Full control to QBDataServiceUserXX. The steps for the same are discussed below:

  • Head to the folder containing the QuickBooks company files and right-click on it.
  • Now, choose Properties.
  • Within Properties, opt for Security and subsequently click on Edit.
  • Opt for QBDataServiceUserXX and then hit on the Full Control option.
full control of QBDataServiceUserXX - Screenshot Image
  • Subsequently, click on Allow, followed by hitting on Apply.

Once done with the foregoing steps, users should now enable the multi-user mode in QuickBooks. The procedure for that is given below:

  • Run QuickBooks and click on the File menu.
  • Now, click on the option to Switch to Multi-user mode.
Switch company file to single-user mode - Screenshot
  • At last, try accessing the company files through the workstation.

Winding up!

That brings us to the closure of this article, and we hope that the procedure to allow and user QuickBooks sharing on multiple computers was clear to users. In case of any technical hindrances or complexities faced while performing the walkthrough, users can get in touch with our QuickBooks desktop support experts at qbsenterprisesupport, who will make every ardent effort to fix the issue. Just give us a call at 1-800-761-1787 and our representatives will attend to your queries.


More helpful topics:

How to Fix QuickBooks Unable to Connect to Remote Server Issue?

Steps to Fix QuickBooks Desktop Update Errors

How to Check QuickBooks Desktop Version and Release?

Get apprised of the updated solutions to troubleshoot QuickBooks Error code 6177, 0:

Encountered Error 6177 in QuickBooks and consequently experienced a dead stop in the accounting operations? There is no need to worry, as you are not the only QuickBooks user facing this technical issue. Considering the pernicious impact of this error on QuickBooks functionalities, this article discusses all the relevant updated methods to troubleshoot the QuickBooks Error 6177. This error is typically observed while attempting to open the software or a company file in QuickBooks. This error reflects that QB is unable to trace the path to access the company file. Some users have also experienced this error while using the multi-user mode in QuickBooks.

In some instances, this error may require the system to be rebooted and the QuickBooks software updated to the most recent version. If users find themselves stuck in the middle of technical problems while performing the troubleshooting solutions uncovered in this blog, they may reach out to our certified professionals via the helpline 1-800-761-1787 or the live chat option.

You may also see: How to Fix QuickBooks Abort Error Message?

QuickBooks Error 6177, 0: A Brief Overview

QuickBooks Error Code 6177-0 - Screenshot

Before pursuing the various methods to resolve error 6177 in QuickBooks, it is recommended first to visit the plethora of diverse causes leading to this error. This error is generally seen or pops up when users try to open their company file and displays on the computer screen in the form of an error message stating:

Error Message:QuickBooks is attempting to open this company file. Before you can open the company file from the computer, you must first open the company file on the computer where the company file is located. (-6177, 0).
Error 6177,0:We’re sorry, but QuickBooks can’t open the company file.

The user might also encounter this error if the company file is located on a server system and he/she is trying to access the file locally. Various other factors can lead to the occurrence of this error. Let us visit these contributory factors first before heading to the solutions measures to uproot this technical error.

Probable causes behind error -6177, 0 in QuickBooks desktop

The necessity of fixing this error becomes indispensable, considering the disruption that this error can cause to payroll distribution and other accounting operations. There can be several causes behind the occurrence of this issue. These includes:

  • A virus attack ( e.g., Trojan Horse) may infect essential QuickBooks files and thereby directly lead to such error.
  • In case the path of the file itself is corrupted, this error may show up.
  • If the user removed the QB-related file inadvertently, then the error may evoke.
  • Using an outdated version of the QuickBooks accounting software may also contribute to such errors.
  • The company file that the user is trying to access may be damaged due to various reasons.
  • Another reason behind the occurrence of this error 6177, 0 in QuickBooks desktop can be a transfer of the company file from one computer system to another.

You might see also: How to Verify your Subscription before Installing QuickBooks Desktop?

Updated Resolutions to Fix QuickBooks Error 6177, 0

Below we have provided the updated methods to get rid of the QuickBooks error 6177. Make sure to visit these methods with keen observation and check out the solution methods corresponding to the specific conditions. Perform these methods, but before proceeding ahead, make sure to set up the full version of QuickBooks set up on the server.

Resolution 1: Updating the file location

In case the company file is present on the server or on an external hard drive, change its location. The steps below can be carried out to update the file location of the company file:

Step 1: Move the company file from its original location

It should be noted that the step below can only be carried out on the server system. In case users are not having access to the server system, then they should carry out the below steps on one of the workstations as well.

  • The first step requires the user to open the Windows Start menu on either the server system or the workstation.
  • Subsequently, type in File Explorer in the search bar and open the same by double-clicking it.
  • After that, spot and open the QuickBooks folder. For convenience, press the F2 key to pop up the Product Information Window to look for the location of the company file.
Product Information - Screenshot Image
Moving the company file - Screenshot
  • Once done with that, write down the Drive’s name and location. The user will be required to put the file back here later on.
Windows File Location and Information - Image
  • To end the process, Move the company file from this folder to the C: drive and then move the file avoiding the entire folder.

Step 2: Creation of portable company file and restore it to the server

The company file is on the local drive, and create a portable company file:

  • To start off, open the QuickBooks desktop on the system containing the company file.
  • Now, choose the Open or Restore an existing company option.
Open or restore an existing company - Image
  • Browse for and open the company file that is moved to C: drive.
  • Now, the user is supposed to create a Portable company file.
Create or Save a Portable Company File in QuickBooks - Screenshot
  • Once done with that, choose the File menu and opt for the Close QuickBooks company option. Followed by, reopening QuickBooks.
  • Move to the File menu and pick the Open or restore company option.
Open or Restore company - Screenshot
  • Afterward, choose the option to Restore a Portable file and hit the Next tab.
Create a portable company file .qbm to restore your company file - Screenshot
  • Find the Portable file created earlier and then open the same, followed by hitting the Next tab.
  • Choose the Drive originally chosen in order to Restore the location.
  • The next step requires the user to tap on Save and transfer the company file back on the network.
  • Conclude the process and hit on the File menu, followed by opting for the Quit QuickBooks option.

Resolution 2: Using the QuickBooks file doctor tool

In case the QuickBooks Error Code 6177, 0 persists, one can perform the following steps given below to run the QuickBooks File Doctor tool.

QuickBooks file doctor in tool hub - Screenshot Image
  • Now choose the Company file from the drop-down menu in File Doctor. To locate the file, hit on Browse to search.
  • Subsequently, Check the file and then Proceed ahead with the process.
QuickBooks file doctor in tool hub - Screenshot Image 2
  • Enter the correct password for QuickBooks admin and tap on the Next tab.

Note: The file doctor may take up to 5 minutes to diagnose the file. Also, this process would not involve any additional charges, and the QuickBooks file doctor tool is designed and developed in a way to diagnose and fix the error automatically.

Check Also: How to Access QuickBooks Desktop Remotely from Anywhere?

Resolution 3: Update QuickBooks Desktop

Update QuickBooks Desktop - Screenshot Image 1 (2)

It is very essential update the QuickBooks desktop to the latest version, as it maintains the compatibility of the software with the operating system. This also ensures that no new bugs hinder the smooth working process.

Each new version of QuickBooks roles in with some great features and also fixes the underlying bugs. Thus, it is very important and highly recommended to update the QuickBooks desktop on a timely basis.

Resolution 4: Transfer the company file to a local hard drive

Moving the company file to the local hard drive can also troubleshoot the QuickBooks Error 6177, 0. For this, stick to the directions given below:

  • Move the company file from the server to the C drive.
  • Later on, open the company file in QuickBooks.
  • Follow it up by making a Portable file and saving it to the local C drive.
  • Now, close the company file.
  • And Restore the portable file from the C: drive and then save it to the server.
Opening a portable company file - Image
  • Toward the end of the process, collect the company file and try to open it from the server.

Also See: How to Fix Gmail Couldn’t Sign you in From QuickBooks Desktop Problem?

Resolution 5: Manually fix the file path

This process of fixing the file path has been divided into two steps for user’s easy understanding. Read them and implement the steps in the same order.

Step 1: Locating the Network (.ND) file

Finding the .ND files in QuickBooks - Screenshot
  • To begin with, open the File Explorer on the server system and search for the QuickBooks folder.
  • Now, search for the company file name and look for the .nd extension at the end. (For ex: [MyCompanyFileName].qbw.nd.)
  • Right-click the .ND file and hit the Delete option. The point to be noted here is that this particular step won’t affect the accounting data.

Step 2: Use QuickBooks database server manager

QuickBooks Database Server Manager - GIF - Screenshot
  • In case the user has not downloaded and installed QuickBooks database server manager, then he/she should make sure to do it now.
  • Open the Windows Start menu on the server system and type Database into the search bar. Also, open QuickBooks database server manager.
QuickBooks Database Server Manager - Tool - Screenshot
  • Now, choose the QuickBooks folder having the company file.
  • Once done with that, choose the Start scan option.
QuickBooks database server manager - Start Scan - Screenshot
  • Followed by, opting for the Close option after the scanning process is complete.
  • The final step is to give the Folder permission to share the company files.

In case the Error 6177, 0 still persists in QuickBooks, the user can perform the following steps.

Resolution 6: Reopening QuickBooks Desktop

After performing the methods elaborated above, one should consider opening QuickBooks Desktop software and examine whether the annoying technical issue got rooted out from the computer system. Follow the directions mentioned in the following lines.

  • Open QuickBooks desktop.
  • Followed by opting the Open or restore an existing company option instead of selecting a company from the list.
  • Within this menu, the user is supposed to choose Open a company file and hit the Next option.
  • The final step is to Open portable company file and move it to the new folder.

Also Read: Fix QuickBooks Encountered a Problem When Sending Your Usage Data Error

Resolution 7: Resetting the multi-user hosting

The steps for resetting the multiuser hosting to fix the QuickBooks desktop error 6177 are given below:

  • Open QuickBooks desktop on the server computer.
  • Opt for the File menu and navigate to the Utilities option.
  • Choose the Stop Hosting Multi-User Access option and hit on Yes to confirm.
  • Now, advance to the File menu and choose the Close company option. This will reset all the hosting settings.
  • Next, open QuickBooks desktop again without opening the company file this time.
  • Opt for the File menu and head to the Utilities tab.
  • Choose the Host Multi-User Access and hit on Yes to confirm.
Host multi user access - Screenshot Image
  • Finally, choose the File menu and conclude by choosing the Quit QuickBooks option.

A culminating note!

With this, we arrive at the conclusion of this article, wherein we have attempted to encapsulate different methods to get rid of from QuickBooks error 6177 0. However, in case of any questions or if the error still continues to pervade, connect with our certified U.S.-based accounting professionals via our dedicated helpline i.e. 1-800-761-1787, and discuss the issue with our QuickBooks enterprise technical help team directly.

We are a hub of licensed accounting professionals who work round the clock to provide the best possible assistance for all sorts of QB errors, with an endeavor to make the QuickBooks software impeccable and error-free.

Frequently Asked Questions (FAQs)

Q1. What is Error 6177 in QuickBooks?

A1. QuickBooks users may face various error codes while opening the company files. Error 6177 is a technical error that pops up while accessing the company files.

Q2. How do I fix Error 6177 in QuickBooks?

A2. The various techniques for resolving Error 6177 are:
1: Update the File location
2: Use the QuickBooks File Doctor Tool
3: Update QuickBooks Desktop
4: Reset multi-user hosting
5: Move the company files to a hard drive.

Q3. Where do I find my QuickBooks company file?

A3. The QuickBooks company files can be located in: Drive(C):/Users/Public/Public Documents/Intuit/QuickBooks/Company Files. The same can also be accessed as follows:
Step 1: Right-click the QuickBooks Desktop icon and choose Properties.
Step 2: Click on Open File Location.
Final Step: Herein, you can look for your Company files.

Few other helpful topics:

How to Resolve the QuickBooks Payroll Update Error 12031?

Steps to Resolve Common Sales Tax Issues in QuickBooks Desktop

How to Prepare and File Federal 1099s with QuickBooks Desktop?

Check out these assorted and updated troubleshooting methods to rectify the QuickBooks Error 12045:

As a regular user of QuickBooks, are you experiencing a spectrum of error codes pertaining to the update process of QuickBooks? The family of 12xxx series of error codes corresponds to the set of installation and update -related errors in QuickBooks Desktop. These error codes prevent users from installing the latest updates of QuickBooks rolled out by Intuit.

This article shall brief users about QuickBooks error message 12045, an error belonging to this family of error codes. We shall be discussing the several causes that lead to this QuickBooks update error as well as the multiple troubleshooting solutions to fix Error 12045 in QuickBooks payroll.

Causes behind the technical error: QuickBooks error 12045

There can be multiple factors that can directly embolden Error code 12045 in QuickBooks. All of these are enlisted below:

  • Inaccurate time and date settings on the system can lead to such error.
  • Users may have multiple QuickBooks Desktop versions set up on their systems.
  • Incorrect folder permissions for the QuickBooks installation folder may also provide a spark to this error.
  • The firewall settings or poor Internet connection may be causing this update error.
  • Internet connection for QuickBooks is being restricted by antivirus software.
  • Incorrect Internet settings may also evoke Error 12045 in QuickBooks.

You may see also: How to Resolve QuickBooks Error Code 6073 and 99001?

Troubleshooting Solutions to Root Out QuickBooks Error 12045

Following are the latest DIY methods in order to resolve the QuickBooks payroll error message 12045:

Solution 1: Update Date and Time

Incorrect date and time can be a direct source of this update error. As such users should verify the accuracy of the time set up on their systems, and if they find any variation, they should get the date and time adjusted to the present.

  • In the inception, right-click the date and time option on the taskbar.
  • Now, choose the option to adjust date/time.
  • Subsequently, click on the option to Change date and time.
  • Adjust the time and time one to the correct one.
  • Hit on Apply and then click on Ok.
  • Now, close this window and open QuickBooks Desktop.
  • Subsequent to that, click on the Help tab and click on the option to Update QuickBooks Desktop.
Update QuickBooks Desktop - Screenshot Image 1 (2)
  • Proceed with the update process and check if the Error gets sorted out.

Solution 2: Use the SFC/scannow command

Users should use the System File Scanner to diagnose for any errors within the system and QuickBooks. The steps for the same are given as under:

  • Open the Command Prompt from the Start menu.
  • Once opened, type ‘SFC/scannow’ and hit on the Enter key to start the scan.
Type sfc-scannow - Screenshot
  • When the scan is complete, try to update QuickBooks desktop once again.
  • If the error pervades, just make a jump to the next troubleshooting solution.

Check Also: How to Correct Cache Amount for QuickBooks Enterprise?

Solution 3: Ensure Internet Connection Settings

Configure the internet settings by following the directions given below:

  • Launch the web browser at first and navigate to any random URL to check if the internet is working fine. If all is going good, make an exit from the browser and Run QuickBooks Desktop.
  • Click on the Help tab and head to the Internet Connection Setup.
  • Therein, make a move to the Advanced Connection Settings.
  • Hit on the Advanced tab.
  • Choose the option to Restore advanced settings.
Restore advanced settings - Screenshot Image
  • Once done, hit on Apply.
  • Then click on Ok tab.
  • Now, exit QuickBooks Desktop and reopen it. After that, try to update your software once again.

Solution 4: Configuring the Firewall Settings

Users should ascertain that firewall is not causing any issue in the QuickBooks functioning. For that, the following steps should be performed:

  • In the beginning, open the Control Panel and within that, head to the System and Security section.
Firewall and Network Protection - Screenshot
  • Now, head to Windows Firewall.
  • Pick the option to Allow the program in Windows Firewall.
  • Following that, hit on the option to change settings.
  • Search for QuickBooks and choose Private and Public options besides QuickBooks. If the same isn’t listed, then incorporate it manually.
Disabling Security Programs and Firewalls - Image
  • First, click on the Add Program option.
  • Then, choose the browse option and then head to:

 C Drive:/Program Files/Intuit/QuickBooks/qbw32.exe

  • Hit on Open, and subsequently, click on the Add option.
  • Once done with the preceding step, hit on Ok.
Configuring QuickBooks firewall and security exceptions - Screenshot Image
  • Additionally, the user should incorporate Port 80 & Port 443 corresponding to QuickBooks in the firewall settings corresponding to the following executable files:
    • QBW32.exe
    • QBCFMonitorService.exe
    • FileManagement.exe
    • QBDBMgr.exe
    • IntuitsyncManager.exe
    • QBDBMgrN.exe
    • QBGDSPlugin.exe
    • QBLaunch.exe
    • AutoBackupExe.exe
    • Dbmlsync.exe
    • QBServerUtilityMgr.exe

Check Also: How to Access QuickBooks Desktop Remotely from Anywhere?

Solution 5: Reset the previous update of QuickBooks

This last solution requires users to check-mark the Reset updates option in the update QuickBooks window. To make things easier for users, the procedure has been simplified below:

  • Run QuickBooks Desktop.
  • Now, click on the Help tab.
  • Herein, click on the option to Update QuickBooks Desktop.
Update QuickBooks Desktop - Screenshot Image 1 (2)
  • Thereafter, hit on the Update Now option.
  • Herein, users should necessarily check-mark the Reset Update option before clicking on the option to Get Updates.
Update QuickBooks desktop (Screenshot)

Solution 6: Uninstall any multiple versions of the QuickBooks program

Although Intuit does give its users the prerogative of setting up multiple versions of QuickBooks on their systems, users should not install the versions belonging to the same year. This might prove to be a potential cause of error 12045. To keep this in check, users should abide by the following steps:

  • First, open the Control Panel.
  • Now, head to Programs and Features.
Launch Programs and features - Screenshot
  • Herein, users should search for any duplicate or multiple versions of the QuickBooks program installed on the system.
  • If they identify any multiple version, click on it and then hit on the Uninstall/Change option.
  • Following that, click on the Uninstall tab.
Uninstall your QuickBooks desktop - Screenshot Image
  • When the version is removed from the system, re-open QuickBooks and try updating the accounting program once again.
  • That should mark the end of Error 12045 in QuickBooks.

This article subsumed all the essential information that would be beneficial to users to fix QuickBooks error code 12045. In case users get entangled by any technical issues while performing the walkthrough, then our QuickBooks payroll support team is always there for service.

With an experience of more than a decade, we, at qbsenterprisesupport have catered to clients across the globe and have made remarkable strides in the direction of making the QB experience seamless and error-free for its users. For any guidance or expert opinions, users should directly reach us out via the helpline +1-800-761-1787.


Other recommended topics:

How to Mend the QuickBooks Error Code 6000, 816?

How to Troubleshoot Damaged Transactions in QuickBooks Desktop?

Steps to Fix QuickBooks Desktop Keeps Crashing Issue

Know the multiple avenues to fix common sales tax issues or unexpected results you may encounter while managing in QuickBooks Desktop:

QuickBooks users may experience various issues while filing their tax returns or performing other tax-related operations on QuickBooks Desktop. While the issues may be diverse, we have got them all covered in this descriptive piece of writing. This article throws light on the common Sales Tax issues in QuickBooks and their easy resolutions.

Resolve Common Sales Tax Issues in QuickBooks - Image

The source of the different error codes is different, and therefore, the solutions to fix them are also distinct. So, go through the article till the end and perform the necessary walkthrough for fixing the sales tax issue in QuickBooks.

You can also see: How to Rectify the QBWin.log Errors in QuickBooks Desktop?

Steps to Resolve Common Sales Tax Issues in QuickBooks

Following are the common tax issues in QuickBooks desktop with it’s possible solutions:

Error 1: Invoice prints ‘T’ even after the sales tax feature is being disabled

Primary Cause: Erroneous invoice template

Troubleshooting Approach 1: Creation of a new template

Creation of a new template - Image
  • To start off, choose the Templates option in the Lists menu.
  • In the Templates box, pick New.
  • After that, pick the Template Type.
  • Click on Ok.
  • Give the template some name and save the changes.

Troubleshooting Approach 2: Making a Duplicate Template

  • Click on the Lists tab.
  • Herein, choose Templates.
  • Within the Templates, choose the invoice template to highlight.
  • Now, click on the Duplicate option in the Templates menu.
Making a Duplicate Template - Image
  • Choose Invoice in the option to Select Template Type.
  • Follow up by hitting on Ok tab.

Troubleshooting Approach 3: Choose the Default option

  • First, click on the Lists tab.
  • Now, head to Templates.
Choose the Default option - Image
  • Double-click the Invoice template in the Templates pane.
  • Head to basic customization section.
  • Herein, click on the Additional Customization option.
  • Choose the Default option and then click on Ok.

Issue 2: Sales Tax Payable is wrongly set in the Write Checks

Troubleshooting Approach: Use the Client Data Review option

Sales tax adjustments - Image
  • Initially, the user should create a backup of the Company File.
  • After that, check the Bank Register that was used to make the payments.
  • Herein, the user should identify any improper sales tax payments.
  • Retype the sales tax payments by following the directions given below:
    • Choose the Sales Tax option in the Vendors menu.
    • Click on the option to Pay Sales Tax.
    • In case of multiple accounts, select the one to be used in the Pay From Account field.
    • The user should have sufficient funds in the checking account to cover the sales tax payments. If the funds are insufficient, then the user should opt for a different account.
    • After that, type the date of the sales tax payment in the Check Date area.
    • Alter the date under “Show sales tax due through” to the end of the relevant payment term.
    • In the Starting Check Number section, the user should type in the check number from the initial payment.
    • Then, in the Pay column, check the boxes next to the items to pay for.
    • Now, select the amount in the “Amount Paid” column and modify it if necessary for any of the products.
    • The total should match the payment made originally. Once that is verified, click on Ok.

Delete the initial payment transactions from QuickBooks other sections

  • In the Lists tab, choose Chart of Accounts.
  • Enter the payment and double-click the saved bank account.
  • To alter, scroll to the sales tax payment date.
  • Take note that the entries should be close to one another because the dates on the original and the re-entered payment are same.
  • The payment will be re-entered as a TAXPMT type. If the initial payment has already been received and cleared by the bank, check the TAXPMT entry and then choose Record.
  • Make sure to change the check numbers in the register to correspond to the real check numbers if the sales tax payments are made to more than one tax agency and were not initially written in consecutive order. To do this, click on the Number area, enter the correct check number, and then choose Record.
  • From the Edit menu, choose the Delete Check option after selecting the initial sales tax payment (CHK/CHK type).

Double-check whether the error is fixed

  • Run a report on your sales tax liability for the most recent date, and contrast the results with the amount remaining in the sales tax payable account.
  • Run the Vendor Balance Detail report to view the vendor balances corresponding to each tax agency.
  • Check for duplicate payments by running the Transaction List by Vendor report.

Check Also: How to Fix QuickBooks Multi-User Mode Not Working Problem?

Issue 3: The user must specify vendor name for his/her sales tax account

Viable Tip: The user should enter a vendor name in the Customer: Job section while creating the journal entry.

Negative sales tax payable on the cash basis Balance Sheet report

Possible reason: If the user pays sales tax at the end of the month, he/she should have the option of doing so either in the month of producing the invoice (on an accrual basis) or in the month it is paid (cash basis). If the payment is made on the accrual basis and the report is run on a cash basis, the user will notice a negative amount for the Sales Tax Payable account.

Steps for setting the Sales tax basis in QuickBooks:

  • The first step is to log in as an administrator to the Company File.
  • After that, click on the File tab and switch to the Single-user Mode option.
Switch company file to single-user mode - Screenshot
  • Now, click on Edit and pick the Preferences option.
  • Select Sales Tax in the Preferences window.
  • After that, click on the Company Preferences tab.
Company preferences - Screenshot Image
  • Pick the Appropriate basis corresponding to the company in the ‘’When do you owe sales tax?’’ section.
  • Once that is done, hit on Ok.

Inactive Sales Tax Items also impact the Sales Tax Group

Quick Tip: When a Sales Tax Item is set to Inactive, the allocated Sales Tax Group does not have the item deleted. To effectively apply the active sales tax items, the inactive sales tax items must be cleared from the Sales Tax Group. The steps for the same are given as under:

  • Click on the Lists tab.
  • Herein, hit a click on the Item List.
  • Now, double-click the corresponding Sales Tax Group.
Sales Tax Group - Image
  • Choose the sales tax item and then press the Ctrl and Delete keys together.
  • Finally, hit on OK tab.

Issue 4: Error when users try to create a Credit Memo

Possible reason: The sales tax item on the invoice is included even if the sales tax setting in the company file is disabled.

Troubleshooting Approach: Turn Sales Tax on in the company file

The steps for enabling the Sales Tax are discussed below:

  • Click on the Edit tab.
  • Herein, choose Preferences.
  • Hit on Sales Tax and then choose the Company Preferences tab.
Turn Sales Tax on in the company file - Image
  • Click on Yes under the “Do you charge sales tax?” option.

See Also: How to Troubleshoot QuickBooks Bank Error 185?

Issue 5: This item is used in a customer data and cannot be deleted

Possible Cause: The Additional Info tab of the Edit Customer page shows that at least one customer is allocated to the sales tax item that the user is trying to remove.

Steps for deleting the sales tax using Customer Contact List report

The easy steps for removing the sales tax by using the Customer Contact List report are as follows:

  • Click on List and then choose the Customer Contact List option in the Reports option.
  • Select the option to create a Custom Report.
  • After that, choose the Tax Item option from the list of available columns.
  • Now, sort the report and locate the corresponding customer that is linked with this item.
  • After that, select the Tax Item option.
  • Click on Ok.
  • If the sales tax item is correct, select any client by double-clicking on his/her name.
  • Now, click on the edit Customer option and then hit on the Sales Tax Settings.
  • Remove the tax item to be deleted from the Tax Item section.

Issue 6: Sales tax line item is inaccessible while printing invoices

Quick Tip: There must be a description in the description column of the Sales Tax item in the Item List for it to print as a separate line item on the invoice.

Procedure for adding description to the Sales Tax Item

  • Hit on the List tab and pick the Item List.
  • Double-click on the Sales Tax item that does not appear on printed invoices.
  • The user should now type the sales tax or the description of the sales tax item as he/she wants it to appear on the printed invoice.
  • Once done, hit on Ok.

Read it Also: How to Prepare and File Federal 1099s with QuickBooks Desktop?

Issue 7: The existing credit with [Vendor Name] is sufficient to pay sales tax due

Primary causes:

  • When applying the discount to the amount due in the Sales Tax window, it does not print a check but instead records the payment in the Sales Tax payable register for the full amount and does not apply the discount.
  • A sales tax discount does not have the same vendor name as the sales tax item.

Troubleshooting Approach:

  • Hit on the Lists tab.
  • Now, choose Chart of Accounts.
Chart of accounts option - Screenshot
  • Double-click the chosen Sales Tax Payable account to open its register.
  • Locate and choose the payment for the sales tax just sent.
  • Select the option to delete Sales Tax Payment from the Edit menu.
  • Now, click on Ok.
  • Make sure to keep the register for Sales Tax Payable open.
  • Now, head to the Vendors tab and select the Sales Tax option, followed by the option to Pay Sales Tax.
Pay Sales Tax - Image
  • Check to make sure the discount is not from the same vendor as the sales tax item. On the sales tax item, take note of the seller name.
  • To close the Pay Sales Tax window, click on Ok.
  • Visit the Sales Tax Payable register once again.
  • Locate the discount and modify the vendor name to correspond to the seller listed for the sales tax item.
  • For the modifications to be saved, choose the Record option.
  • Head again to the Vendors option.
  • Click on Sales Tax option and the Pay Sales Tax option.
  • To pick both the discount item and the sales tax item, place a check in the Pay column next to the appropriate items.
  • To close the Pay Sales Tax window, click on OK tab.
Summing Up!

With that, we arrive at the conclusion of this illustrative article. In this thorough piece of writing, we have incorporated all the viable solutions that can aid QB users in the easy resolution of various common sales tax issues in QuickBooks desktop. If users have any other queries related to the accounting program which need urgent resolution, they can contact our QuickBooks payroll technical support ProAdvisors at the helpline i.e., +1-800-761-1787.


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