How to Troubleshoot QuickBooks Error 6177?

Get the updated solutions to troubleshoot QuickBooks Error code -6177, 0:

Can you fix Error code 6177? Of course, yes! But how? Well, we have got you covered. QuickBooks error 6177, 0 is basically a 6000 series error that is usually a company file error. This error is usually seen when attempting to open the QuickBooks or a company file. This error basically indicated that your QuickBooks accounting software is unable to follow the path to open the company file. And to fix this error you will have to move your company file.

You might end up in this particular error with a warning message flashing on the screen: “QuickBooks is attempting to open the company file. This simply highlights that the software is unable to use the path of the company file triggering this particular error in QuickBooks.”

To understand the QuickBooks error code 6177 better, make sure to go through this piece of writing carefully. We have tried to cover the majority of possible information about this error in this segment. Here we are going to tell you the causes as well as the updated methods to troubleshoot this problem. So, keep read on!

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QuickBooks Error 6177, 0: A Brief Overview

In the recent time, many users have experienced and reported this error, particularly while they are using the multi-user mode in QuickBooks. Well, before fixing this error, it is better to understand what this error is all about. QuickBooks error code 6177, 0 is generally seen or pop-ups, when you try to open the company file. This error comes up on the screen with an error message stating:

Error	Description
Error Message:	QuickBooks is attempting to open this company file. Before you can open the company file from the computer, you must first open the company file on the computer where the company file is located. (-6177, 0).
Error 6177,0:	We’re sorry, but QuickBooks can’t open the company file.

You might also encounter this error if the company file is located on a server system and you are trying to access the file locally. Various other reason can lead to the occurrence of this error. Let us visit these factors first before heading to the solutions measures to uproot this technical error. However, in case you find yourself on the same situation, kindly go through the following article till the end. You can also take assistance from our certified professionals through the helpline 1-800-761-1787 or the live chat option.

Probable causes behind error -6177, 0 in QuickBooks Desktop

You can end up in such an error, due to the following reasons. Let us have a look:

• One of the major causes behind the occurrence of such an error can be QuickBooks desktop doesn’t use the path to open the company file.
• Another good reason can be if there is any sort of virus or malware issue found with QuickBooks files.
• You can further come across similar issues if the installation is incomplete or corrupted.
• Using an outdated version of the QuickBooks software may also lead to such errors.
• The company file that you are trying to access may be damaged due to various reasons.
• Another reason behind to occurrence of this error can be a if you transfer a company file from one computer system to another.
• The last reason can be if the system file is mistakenly deleted that is related to the software.

You might see also: How to Verify your Subscription before Installing QuickBooks Desktop?

Updated Methods to Resolve QuickBooks Error 6177, 0 (A Comprehensive Guide)

Now that you know enough information related to QuickBooks error code 6177, it is time to implement the right set of steps and fix the issue successfully.

Note: Before proceeding ahead, make sure to set up the full version of QuickBooks set up on the server.

Method 1: Update your file location

In case you keep your company file on a server, an external hard drive, or in the cloud, then you must change its location. You can move it to the local drive for once and then back to where it was. For this, you need to follow the steps below:

Step 1: Move the company file from its original location

It should be noted that the step below can only be carried out on the server system. In case users are not having access to the server system, then they should carry out the below steps on one of the workstations as well.

• At first, open the Windows start menu on either your server system or workstation.
• After that, type File explorer into the search bar and open the file explorer.
• You now have to look for and open the QuickBooks folder.
• Now, press F2 key when opening QuickBooks product information window to get the location of the company file.

• You need to then find the company file that ends with .QBW extension.

• After that, write down the Drive name and the location.
• You will put the file back here later on.

• Now, move the company file from this folder to the C: drive.
• Move the file and not the whole folder.

Step 2: Steps to create a portable company file and restore it to the server

As the company file is now on the local drive, you need to create a portable company file. This is a compact version of the company file.

• You need to first open QuickBooks.
• Now, choose Open or restore an existing company.

• After that, browse for and Open the company file you moved to the C: drive.
• Once done with that you need to Create a portable company file.

• This creates a portable version of the file and further resets your file location data.
• Now, select the File menu and also choose Quit QuickBooks.
• Also, reopen QuickBooks.
• Head to the File menu and then choose Open or restore company.

• The next step is to choose Restore a portable file and then select the Next tab.

• Now, look for and select the Portable company file. Then, choose open and Next tab.
• Choose the Drive you originally moved your company file from, in order to restore the location.
• The user will then have to choose Save and then head to the File menu and choose Quit QuickBooks.

Method 2: Run QuickBooks file doctor on the server from tool hub program

QuickBooks file doctor tool is designed and developed in a way to diagnose and fix the error automatically. You need to download and use the file doctor tool and this will scan and clean up the company file. This further refreshes the location. The tool will fix the issue up to a certain extent. You need to ensure that you backup the company file.

• At first, download the most recent version of the QuickBooks Tool Hub and save QuickBooksToolHub.exe file on your system.
• After that follow the instructions to install T & C of the software.
• Now, double-click on tool hub icon to open the QuickBooks tools hub.
• Select Company File issues and select Run QuickBooks File Doctor. The file doctor may take up to one minute to open.

• In the next step, select the Company file from the drop-down menu. (Note: To locate your file, click on Browse to search.)
• Also, select Check the file and tap on Next.

• Enter admin password for QuickBooks and select Next.

Note: QuickBooks File doctor may take up-to 5 minutes to diagnose your file. Also, this process would not involve any additional charges.

Check Also: How to Access QuickBooks Desktop Remotely from Anywhere?

Method 3: Update QuickBooks Desktop

If you are using an outdated QuickBooks version, then experiencing this issue is quite possible. Thus, we recommend you perform the necessary steps to update QuickBooks to the latest release.

• Firstly, open QuickBooks and navigate to Help menu.
• After that click on Update QuickBooks Desktop.
• Then, you need to select Update Now and mark a click on Reset Update.

• Now tap op Get Updates.
• It will take some time to download and update the latest version from the server.
• Once done, close the QuickBook.

Method 4: Move the company file to the server’s local hard drive

Moving the company file to the local hard drive can also troubleshoot the QuickBooks Error 6177, 0. For this, follow the directions given below:

• Move the company file from the server to C drive.
• Later on, open the company file in QuickBooks.
• Followed by creating a Portable file and saving it to the local C drive.
• Now, close the company file.
• And Restore the portable file from the C: drive and then save it to the server.

• Toward the end of the process, choose the company file and try to open it from the server.

Also See: How to Fix Gmail Couldn’t Sign you in From QuickBooks Desktop Problem?

Method 5: Manually fix the file path

You need to find the .ND file using the steps below. Let us have a look:

Step 1: Finding the Network (.ND) file

• At first, open the File explorer on the server system and then look for the QuickBooks folder.
• Now, find the file with your Company file name and the .ND extension at the end.
• This should look like MyCompanyFileName.qbw.nd
• After that, right-click the .nd file and choose the Delete tab. This won’t affect the accounting data for sure.

Step 2: Configuring QuickBooks Database Server Manager

After you are done with all this make sure to configure your database server manager and this would help you to get rid of this issue successfully.

• Open Windows Start and type Database into the search bar.
• Now choose QuickBooks database server manager.

• After that, choose QuickBooks folder having the company file.
• Once done, select Start Scan option.

• Click on Close after the scanning process is complete.
• The final step is to give the Folder permission to share the company files.

In case Error 6177, 0 still persists in your copy of QuickBooks, you can perform the following resolution.

Method 6: Resetting multi-user hosting

• Open QuickBooks on server computer.
• After that select File menu and choose Utilities .

• Now choose Stop Hosting Multi-User Access and hit Yes to confirm.

• Go to File menu and select Close company. This will reset all the hosting settings.
• In next step, open QuickBooks again without opening your company file.
• Also, select File menu and Utilities tab.
• Once done, select Host Multi-User Access then click on Yes to confirm.

• Finally, choose File menu and close it by choosing Quit QuickBooks option.

Also Read: Fix QuickBooks Encountered a Problem When Sending Your Usage Data Error

We are a call away!

Getting rid of QuickBooks error code 6177 isn’t a tough nut to crack, especially when you have the right set of steps and procedures in front of you. However, if you still find it difficult to fix or if you need our assistance at any point in time, then do not hesitate in contacting us right away. Call us at 1-800-761-1787, you will be assisted by our certified professionals. Feel free to discuss the issue with our QuickBooks enterprise technical support team directly.

Frequently Asked Questions (FAQs)

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