All that you need to know about QuickBooks payroll error 2000

The world of accounting has undergone immense changes with the coming of Intuit’s QuickBooks. It is considered one of the best accounting software’s available today. QuickBooks is a great financial tool that helps organizations in tracking their income and expenses, keep track of daily transactions, prepare billings, invoices and payrolls, generate reports and many more. Through this tool majorly the medium and small sized business have been highly benefited. Moreover, each year Intuit launches a new version of the application with better and improved features making accounting all the more hassle free.

At times while updating or installing QuickBooks you might come across the QuickBooks error code 2000. When this error happens, you might get the below mentioned messages on your computer screen:

  • Sign-on was rejected: When the credentials are incorrect
  • Problem uploading data to server: When the request is not inserted or queued either
  • Problem with the bank account which is not active, and you tried to transmit data: When there is any issue with the bank account number
  • Additional information from payroll service: When the payroll service is not active
  • Verification for bank details and resubmit the request again.

Many QB users find it difficult to handle this error, considering that we have come up with this post, where we are going to help the users in dealing with QuickBooks error code 2000. Thus, make sure to read this post till the end, or if you are short time, then you can reach out to our 24/7 QuickBooks payroll technical support team and ask our team to fix the error for you. You can call us at our toll-free number i.e. 1-800-761-1787, and our team will be happy to help you.

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What is QuickBooks error 2000?

QuickBooks error 2000 is majorly due to remote network and server problems. The error correctly puts the message to contact Financial Institution. You should note that this error is not QuickBooks internal error, instead it is an external issue and it may be of temporary nature. If the problem persists for more than 2 hours at a stretch, then in that case you need to connect with the financial institution. If they aren’t able to help, then it might affect your file.

Possible causes of QuickBooks error 2000

The user can encounter error code 2000 due to the following factors:

  • Account details back to your bank account and the server couldn’t read this new change and that’s why you might get the error 2000.
  • At times the issue may arise due to bank feedback which is very critical problem. Slow process of information and updation of details by bank actually leads to the error.
  • Connectivity issues, slow speed of internet, data transferring issues, etc. might lead to this error.
  • In case of data transmission is prohibited by remote server
  • Or if the data transmission credentials are not recognized
  • Server is unable to read the updated modifications or additions

Signs and Symptoms of QuickBooks error 2000

In order to identify the QuickBooks error code 2000, the user can check out the signs and symptoms of QuickBooks. Let us have a look:

  • Sign in was rejected
  • Or the problem uploading the data to the server
  • Also, the problem with a bank account is not active and you tried to transmit data. Solution verifies the bank account and then resubmit the request.
  • Additional information from the payroll service can also be one of the symptoms

Methods to troubleshoot the QuickBooks Error Code 2000

In order to fix this error, the user can simply implement any of the below mentioned solutions. We have listed below, a few of the most relevant solutions that can help you get rid of the QuickBooks error code 2000 with much ease. let us check out each of the methods one by one:

Solution 1: Changing the name of QBWUSER.INI file

The first method is to change the name of QBWUSER.INI file. The steps to be followed are as follows:

Changing the name of QBWUSER.INI file - Screenshot
  • The first thing to do is open your Computer
  • Login to your system as System Administrator
  • Open the C:\ Drive and look for the QBWUSER.ini file
  • Now rename the file QBWUSER.ini.
  • After this you have to also rename the EntitlementDataStore.ecml file.
rename the Entitlementdatastore.ecml file - Screenshot
  • Once you are done with renaming the file, start the QBW user.ini file.
  • After you have renamed the Entitlement Data Store ECML file, make an attempt to open the sample file in QuickBooks.
  • From the drop-down menu choose the sample file and open it
Open a Sample Company File - Screenshot
  • If the file opens, then it means that the error has been resolved.

Solution 2: Incorporating QuickBooks install diagnostic tool

QuickBooks Company File Diagnostic Tool-Screenshot

If the above method failed to work for you, then try using the QuickBooks install diagnostic tool. The steps to be performed in this process are as follows:

  • QBinstall diagnostic tool can be downloaded free from the official Intuit website.
  • And this tool can fix any issues with the company file or the network connection.
  • The user will just have to download and install this tool and then let it work on its own.
  • After the tool is successfully downloaded and installed, the user will have to open it and then the tool will diagnose and fix the error on its own.

You can also download and use the install diagnostic tool using QuickBooks tool hub program.

Read Also: Resolve QuickBooks installation error 1402

Solution 3: Configuring firewall settings

Configuring QuickBooks firewall and security exceptions - Screenshot

The user can make an attempt to configure the firewall settings, in order to get rid of the QuickBooks 2000. The steps involved in this problem are as follows:

Configuring firewall-screenshot
  • The first step is to open windows firewall with advanced settings.
  • And then set the inbound and outbound rules for specific programs
  • After that, the user needs to set both inbound and outbound rules for QuickBooks.
  • The next step in the process is to ensure to permit the QuickBooks via all required ports.
  • Followed by contacting the Internet service provider.
  • Moving ahead, the use needs to restart the system and then open QuickBooks desktop.
  • And then, if the user encounters the connection issues due to any third-party software as a security software, then the user will have to uninstall the security software or can also turn off and make an attempt to reboot QuickBooks.

Solution 4: Use QuickBooks connection diagnostic tool

QuickBooks Connection Diagnostic Tool - Screenshot

The user can make use of the QuickBooks connection diagnostic tool for resolving the QuickBooks error code 2000. The steps involved in this process are as follows:

  • The user can also try to run QuickBooks connection diagnostic tool
  • The user will have to download the tool on the system
  • And then install it by carrying out the on-screen steps
  • The tool will automatically detect and fix the issue

Solution 5: Ensuring that the banking login credentials are correct

When the user is facing the QuickBooks error code 2000, he/she needs to verify the login credentials in the first place:

  • At first, the user needs to navigate to the login page of the bank’s website and then insert the user name and password
  • After that, the user will get a pop-up that login credentials are incorrect, then in such a scenario, the user needs to make a note of the login credentials on a text file
  • Now, re-insert the login credentials with extra care and also check the CAPSLOCK to avoid to enter the case sensitive password
  • The next step is to move to the forgot password link and click on it and try to reset the password, in case the same error appears again
I forgot my password - Screenshot
  • Once done with resetting the password, the user needs to try again to access the online banking in QuickBooks using the new password

See Also: How to turn on advanced inventory in QuickBooks?


Well, this drives us towards the end of this blog post, where we hope that the information we have shared in above might be of some help in fixing the QuickBooks error 2000. However, if the problem persists then you have to take assistance from the QuickBooks customer support team. These experts will not only fix the issue but also guide you to avoid such errors in the near future.

You can simply make a call at our toll-free number i.e. 1-800-761-1787, and ask our experts to fix the error for you. Our team will ensure to provide the best possible support services for all your QuickBooks worries. Thus, do not hesitate in calling us anytime, as we will be happy to help you.


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