Easy and effective measures to fix QuickBooks error 2000

The accounting industry has witnessed astonishing changes since the advent of QuickBooks accounting software. This impeccable software has garnered a humongous outreach across the globe. It has gone a long way towards aiding companies in the effective management of their earnings and expenses, keeping track of their daily transactions, preparing bills, invoices, and payrolls, generate reports, and aiding in several other financial operations as well. By using this software, small and mid-sized companies are largely benefitted. Additionally, every year Intuit releases an updated version of the software that is equipped with improved features which aim at making accounting easier and less tedious. At times, users are obstructed by certain errors while working on the QuickBooks software, one such error being the QuickBooks Error 2000.

Users may stumble upon various error codes while accessing their company files or when going for online banking through QuickBooks. Error 2000 is one such typical error that shows up when you attempt to make an attempt to login to your financial institution/bank through QuickBooks. When this error gets displayed on your screen, you might see any of the below-mentioned messages on your computer screen:

  • Sign-on was rejected: This error shows up when your entered credentials are incorrect.
  • Problem uploading data to server: When the request is not inserted or queued either.
  • Problem with the bank account which is not active, and you tried to transmit data: When there is some issue with your bank account number.
  • Additional information from payroll service: This error usually shows up when the payroll service is inactive.
  • Verify the bank details and resubmit the request again: When you have provided incorrect details pertaining to your financial institution.

Many users find it difficult to handle Error 2000 in QuickBooks. However, resolving this error becomes easier if you know the appropriate troubleshooting measures for uprooting this issue. In this comprehensive article, we shall be unraveling the various ways to help users fix QuickBooks error code 2000. Thus, make sure to read this post till the end, or if you want expert guidance from a certified QuickBooks professional, then you can reach out to our 24/7 QuickBooks payroll technical support team and ask our cordial team to fix the error for you.

A Brief About QuickBooks Error 2000 and it’s Causes

This error is typically caused due to some remote network and server-related problems. The error puts the message to contact your Financial Institution. You should note that this error is not an internal issue in QuickBooks. Instead, it is an issue that evokes by external factors that may be of temporary nature. If this payroll error keeps persisting for more than 2 hours at a continuous stretch, then in that case, you need to connect with the financial institution, and failing to fix QuickBooks Error 2000 can have serious consequences for your file, which might get damaged severely.

Signs and Symptoms of QuickBooks Payroll Error 2000

In order to identify this problem, you should check out the major signs and symptoms of QuickBooks. The conspicuous signs are listed below:

  • An attempt to Sign-in got rejected.
  • You might be facing problems while uploading the data to the server.
  • Also, another issue you may face is when your bank account is inactive, and you attempt to transmit data.
  • Additional information from the payroll service can also be one of the symptoms.
  • The error may also show up while you attempt to access your company file through QuickBooks.

Possible Causes of QuickBooks Error 2000

You may encounter QuickBooks payroll error 2000 due to varied reasons. It is suggested that you go through all the possible causes that may lead to the error, as it will assist you in fixing such an error.

  • Account details might be sent to your bank account, but the server couldn’t read the entered details. This is usually the primary reason that incites this error.
  • At times the error may also occur due to bank feedback which is a very critical problem.
  • Slow processing of your bank-related information by the financial institution may also lead to this error.
  • You might be facing certain connectivity issues, slow internet, data transferring issues, including other network-related issues. Various network issues may contribute to the occurrence of this error.
  • In case the data transmission is prohibited by the remote server, then also this error may pop up.
  • Sometimes, the data transmission credentials are not recognized by the server, thereby instigating this error.

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Fix QuickBooks Payroll Error 2000 through Easy Solutions

In order to fix this QuickBooks error, you can conform to the implementation of the below-given solutions. We have incorporated the most relevant and effective solutions that can help you to these errors with utmost ease. Let us check out each of the methods one by one:

Solution 1: Ensuring that the banking login credentials are correct

When you are facing the QuickBooks error code 2000, you need to verify the login credentials in the first place. Follow the directions given below to examine the same:

Configuring QuickBooks firewall and security exceptions - Screenshot
  • The first step requires you to navigate to the Login page of the bank’s website and then type in your correct Username and password.
  • You will get a pop-up that Login credentials are incorrect; then, in such a scenario, you need to make a note of the login credentials on a Text file.
  • Now, re-insert the Login credentials with extra care and also check the CAPSLOCK to avoid entering the case-sensitive password.
  • The subsequent step is to click on the Forgot password and proceed ahead to reset the password.
  • Once done with resetting the password, you need to try again to access the online banking in QuickBooks using the new password and check if this avenue could fix this error.

Solution 2: Modifying the file name of the QBWUSER.INI file

This method involves an alteration in the filename of the QuickBooks Initialization File (QBWUSER.INI). The easy steps to be followed to rename this file are given as follows:

Changing the name of QBWUSER.INI file - Screenshot
  • To begin with, you are required to restart your computer and then log in to your system as System Administrator.
  • After that, access the C:\ Drive and search for the QBWUSER.ini file. You can alternatively right-click on the Desktop icon of QuickBooks, and tap on Properties. Now, click on the Open File Location tab. You can search for the QBWUSER.ini file here.
  • Upon locating the file, you are supposed to right-click on it and then choose the Rename option. The name of the file should be changed from QBWUSER.ini to QBWUSER.old.ini.
  • After this, you also have to rename the EntitlementDataStore.ecml file, which will be available in the same folder.
rename the Entitlementdatastore.ecml file - Screenshot
  • After you have renamed the Entitlement Data Store ECML file, make an attempt to open the sample file in QuickBooks.
  • From the drop-down menu, choose the Sample file and open it.
Open a Sample Company File - Screenshot
  • If the file opens, then it means that the error has been resolved. Otherwise, head to the subsequent solution.

Solution 3: Check for network issues using QuickBooks Install Diagnostic Tool

QuickBooks Company File Diagnostic Tool-Screenshot

If the above method of renaming the .ini file fails to work for you, then try using the QuickBooks install diagnostic tool to check for any network or company file-related issues. The steps to be performed to use this tool are as follows:

  • At the start, you are required to Download and Install QuickBooks Diagnostic tool from the official Intuit website.
  • After installing the tool, launch it and diagnose any issues with the company files or the network connection.
  • You can also download and use the install diagnostic tool using the QuickBooks tool hub program.

Read Also: How easy is it to sync QuickBooks to another computer?

Solution 4: Configuring firewall settings can fix QuickBooks Error 2000

You can make an attempt to configure the firewall settings in order to fix QuickBooks error code 2000. The steps involved in this process are as follows:

Configuring firewall-screenshot
  • Firstly, you need to open the Windows Firewall with Advanced settings.
  • Now, set the Inbound and outbound rules for specific programs.
  • Set both Inbound and outbound rules for QuickBooks.
  • Next process is to ensure to permit QuickBooks via all required ports.
  • Follow up by contacting the Internet service provider.
  • Restart the system and then open the QuickBooks desktop.
  • If you encounter connection issues due to any third-party software, then you will have to uninstall the security software or can also turn it off and make an attempt to reboot QuickBooks.

See Also: Fix Payroll items on paycheck are not calculating or are calculating incorrectly issue

Solution 5: Use QuickBooks connection diagnostic tool

QuickBooks Connection Diagnostic Tool - Screenshot

You can make use of the QuickBooks connection diagnostic tool for resolving such errors. The steps involved in this process are as follows:

  • You can also try to run QuickBooks connection diagnostic tool.
  • You will have to download the tool on the system.
  • Install it by carrying out the on-screen steps.
  • The tool will automatically detect and fix the issue.

Solution 6: Make sure to update QuickBooks to the latest release

Updating the QuickBooks software to the latest release can fix this problem. Follow the directions given below:

  • Launch the QuickBooks Desktop software.
  • Now, navigate to Help and then proceed to the Update QuickBooks tab.
Update QuickBooks Desktop - Screenshot Image 1 (2)
  • Now, proceed to the Update Now option.
  • Finally, tap on the Get Updates tab to start the update process.
Update QuickBooks desktop (Screenshot)
  • Now, reopen QuickBooks and examine if the update process could fix this issue.


We reach the end of this blog post. We hope that the information shared above might be of considerable help fix QuickBooks error 2000. In case the problem still persists on your system, then you have to take assistance from the QuickBooks customer support team. Our experts will not only fix the issue but also guide you to avoid such errors in the near future.

Simply ring us a call using our dedicated support line i.e., 1-800-761-1787, and share your doubts and questions directly with our certified experts. Our team will ensure to provide the best possible support services for all your accountancy-related concerns.

FAQs related to Payroll Error 2000

What QuickBooks Error 2000 depicts?

This company file error is caused by wrong network settings.

Can QuickBooks Tool Hub fix Error code 2000?

Yes! Tool Hub can fix QuickBooks Error 2000.

What fixes QuickBooks error code 2000?

Try any of the following: Type credentials correctly, Rename QBUSER.ini, Use File Doctor and Install Diagnostic Tools. Also, rename ND and TLG files.


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