All that you need to know about QuickBooks payroll error 2000

The accounting industry has experienced massive changes since the advent Of Intuit’s QuickBooks. It is considered as one of the most effective accounting software’s on the market currently. QuickBooks is an excellent financial software that assists companies track their earnings and expenses, keep track of their daily transactions, prepare bills, invoices and payrolls, generate reports and many more. By using this software, the small and mid-sized companies are highly benefitted. Additionally, every year Intuit releases an updated version of the software that has better and improved features which makes accounting easier and less stressful.

At times while updating or installing QuickBooks you might come across the QuickBooks error code 2000. When this error happens, you might get the below mentioned messages on your computer screen:

  • Sign-on was rejected: When the credentials are incorrect.
  • Problem uploading data to server: When the request is not inserted or queued either.
  • Problem with the bank account which is not active, and you tried to transmit data: When there is any issue with the bank account number.
  • Additional information from payroll service: When the payroll service is not active.
  • Verification for bank details and resubmit the request again.

Many users find it difficult to handle this error, considering that we have come up with this post, where we are going to help the users in dealing with QuickBooks error code 2000. Thus, make sure to read this post till the end, or if you are not a techie, then you can reach out to our 24/7 QuickBooks payroll technical support team and ask our team to fix the error for you.

What is QuickBooks error 2000 and it’s causes?

QuickBooks error 2000 is majorly due to remote network and server problems. The error correctly puts the message to contact Financial Institution. You should note that this error is not QuickBooks internal error, instead it is an external issue and it may be of temporary nature. If the problem persists for more than 2 hours at a stretch, then in that case you need to connect with the financial institution. If they aren’t able to help, then it might affect your file.

Signs and Symptoms of QuickBooks payroll error 2000

In order to identify the QuickBooks error code 2000, you can check out the signs and symptoms of QuickBooks. Let us have a look:

  • Sign-in was rejected.
  • Or the problem uploading the data to the server.
  • Also, the problem with a bank account is not active and you tried to transmit data. Solution verifies the bank account and then resubmit the request.
  • Additional information from the payroll service can also be one of the symptoms.

Possible causes of QuickBooks error 2000

You can encounter QuickBooks error code 2000 due to the following factors:

  • Account details back to your bank account and the server couldn’t read this new change and that’s why you might get the error 2000.
  • At times the issue may arise due to bank feedback which is very critical problem. Slow process of information and updation of details by bank actually leads to the error.
  • Connectivity issues, slow speed of internet, data transferring issues, etc. might lead to this error.
  • In case of data transmission is prohibited by remote server.
  • If the data transmission credentials are not recognized.
  • Server is unable to read the updated modifications or additions.

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Methods to troubleshoot the QuickBooks remote network and server error 2000

In order to fix this error, you can simply implement any of the below mentioned solutions. We have listed below, a few of the most relevant solutions that can help you get rid of the QuickBooks error code 2000 with much ease. let us check out each of the methods one by one:

Solution 1: Changing the name of QBWUSER.INI file

The first method is to change the name of QBWUSER.INI file. The steps to be followed are as follows:

Changing the name of QBWUSER.INI file - Screenshot
  • Open your Computer.
  • Login to your system as System Administrator.
  • Open the C:\ Drive and look for the QBWUSER.ini file.
  • Now rename the file QBWUSER.ini.
  • After this you have to also rename the EntitlementDataStore.ecml file.
rename the Entitlementdatastore.ecml file - Screenshot
  • Once you are done with renaming the file, start the QBW user.ini file.
  • After you have renamed the Entitlement Data Store ECML file, make an attempt to open the sample file in QuickBooks.
  • From the drop-down menu choose the sample file and open it.
Open a Sample Company File - Screenshot
  • If the file opens, then it means that the error has been resolved.

Solution 2: Use QuickBooks install diagnostic tool

QuickBooks Company File Diagnostic Tool-Screenshot

If the above method failed to work for you, then try using the QuickBooks install diagnostic tool. The steps to be performed in this process are as follows:

  • QBinstall diagnostic tool can be downloaded free from the official Intuit website.
  • And this tool can fix any issues with the company file or the network connection.
  • You will just have to download and install this tool and then let it work on its own.
  • After the tool is successfully downloaded and installed, you will have to open it and then the tool will diagnose and fix the error on its own.

You can also download and use the install diagnostic tool using QuickBooks tool hub program.

Read Also: How easy is it to sync QuickBooks to another computer?

Solution 3: Configuring firewall settings

Configuring QuickBooks firewall and security exceptions - Screenshot

You can make an attempt to configure the firewall settings, in order to get rid of the QuickBooks 2000. The steps involved in this problem are as follows:

Configuring firewall-screenshot
  • Firstly, you need to open windows firewall with advanced settings.
  • Set the inbound and outbound rules for specific programs.
  • Set both inbound and outbound rules for QuickBooks.
  • Next process is to ensure to permit the QuickBooks via all required ports.
  • Followed by contacting the Internet service provider.
  • Restart the system and then open QuickBooks desktop.
  • If you encounters the connection issues due to any third-party software as a security software, then you will have to uninstall the security software or can also turn off and make an attempt to reboot QuickBooks.

Solution 4: Ensuring that the banking login credentials are correct

When you are facing the QuickBooks error code 2000, you need to verify the login credentials in the first place:

  • At first, you need to navigate to the login page of the bank’s website and then insert the user name and password.
  • You will get a pop-up that login credentials are incorrect, then in such a scenario, you need to make a note of the login credentials on a text file.
  • Now, re-insert the login credentials with extra care and also check the CAPSLOCK to avoid to enter the case sensitive password.
  • The next step is to move to the forgot password link and click on it and try to reset the password, in case the same error appears again.
I forgot my password - Screenshot
  • Once done with resetting the password, you need to try again to access the online banking in QuickBooks using the new password.

See Also: How to turn on advanced inventory in QuickBooks?

Solution 5: Use QuickBooks connection diagnostic tool

QuickBooks Connection Diagnostic Tool - Screenshot

You can make use of the QuickBooks connection diagnostic tool for resolving the QuickBooks error code 2000. The steps involved in this process are as follows:

  • You can also try to run QuickBooks connection diagnostic tool.
  • You will have to download the tool on the system.
  • Install it by carrying out the on-screen steps.
  • The tool will automatically detect and fix the issue.


Well, this drives us towards the end of this blog post, where we hope that the information we have shared in above might be of some help in fixing the QuickBooks error 2000. In case the problem still persists on your system then you have to take assistance from the QuickBooks customer support team. Our experts will not only fix the issue but also guide you to avoid such errors in the near future.

Simply make a call using our dedicated support line i.e., 1-800-761-1787, and ask your all doubts directly to our experts. Our team will ensure to provide the best possible support services for all your accounting worries. Help is available 24/7.


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