A very common bug that keeps disturbing the QuickBooks users is error code 6129. Technical glitches like this, pauses the activities and operations of the software. In QuickBooks, each error is assigned an error code, which makes it easy to detect the issue and also get it rectified without much hassle. Talking about QuickBooks error code 6123, it actually represents an issue with the system that hosts the software, as it might be restricting you from creating the company files.

The probability of bumping into error code -6129, 0: Database connection verification failure increases, when one uses QuickBooks software for company’s payroll and accounting management. Well, this piece of information is a gist of the triggers of QuickBooks database connectivity verification failed error 6129 and the practices to easily shun off the technical snag. Interested readers can stay glued to this piece of writing or connect with our U.S based accounting experts today!

Further details related to QuickBooks Error 6129

Though QuickBooks errors might be time consuming and pretty much annoying, but the positive aspect related to these errors is that they appear on the screen with all the related information, which makes it easy for you to deal with them. QuickBooks error code 6129 often appears on the screen when there is database connection verification failure. Another situation when such an error might be seen is if the software is looking to access the company files.

QuickBooks Error 6129 - Screenshot Image

Error name: QuickBooks error code 6129, 0

Warning message: QuickBooks pro has encountered a problem and needs to close. We are sorry for the inconvenience.

Spot the QuickBooks error 6129 using the following symptoms

One can easily identify the error code using the below stated signs and symptoms. Come along to explore further!

  • The error code itself pops up on the screen and crashes the active window
  • Running the same program makes the system crash itself again and again
  • Windows operating system functions slowly to the keyboard and mouse responses
  • The system freezes for fraction of seconds

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Fixation steps according to the causes of the QuickBooks error 6129

Checkout the infographic and get the quick solution for this error:

How to Rectify QuickBooks database error code 6129 - Infographic Image

Now that you are a bit familiar with the bug and related facts, it is the right time to explore the fixes for the same according to the factors triggering. Let us dive in to get a better insight:

Cause 1: Antivirus hindering the process to create a new company file

Solution: Turning off antivirus using safe mode

Often users might come across QuickBooks error 6129, when the antivirus is hindering the process to create a new company file. In such a scenario what would work best is to turn off the antivirus using the safe mode. The steps that fall under this process are as follows:

  • To start off with, restart the system without changing the safe mode.
  • Furthermore, turn off the running antivirus software.
  • Create another company file.
Create company file - Screenshot
  • Ensure to keep the system in the normal working mode.
  • Try rebooting the system and open QuickBooks and the company file.
  • Finally check if the error is appearing or not.

Cause 2: Damaged or corrupted network files with extension .ND

Solution: Rename QuickBooks .ND files

Rename the .TLG and.ND files - Screenshot

QuickBooks error code 6129 can also be seen when there is damaged or corrupted network files with the .ND extension. What works in such a situation is renaming QuickBooks .ND files. The steps that are involved in here are as follows:

  • Kick start the process by searching for .ND files in QuickBooks.
  • Rename the file by right clicking the old name of the company file and also picking the rename option.
  • Head forward by entering OLD at the end of the file name and then hit Enter key.
  • Open the company file, if you are using only one system. To access the same company file on various systems, carry out the steps below:
    • Hit a click on the windows start tab.
    • After that click on programs tab and also select QuickBooks.
    • In case there isn’t any folder visible having the company file, then it is suggested to click on add folder to add it.
    • Furthermore, click on scan and when the scanning process is complete, then close it.

Read Also: How to troubleshoot QuickBooks error 7149?

Cause 3: Domain of the server and client doesn’t match

Solution: Make sure that the systems work on one domain

You might come across the Error code 6129 in case the domain of the server and client doesn’t match. In such a scenario, you should get all the systems on the same domain and check if the issue persists. You can also contact a Network Administrator to help you connect all the systems to one domain.

Cause 4: Outdated QuickBooks desktop software

Solution: Updating QuickBooks desktop to the latest

Using the outdated QuickBooks desktop software can trigger the QuickBooks error code 6129. This demand updating the software immediately. The steps to be carried out in this case are as follows:

Help + Update QuickBooks desktop - Screenshot
  • Later head towards the update now tab.
  • Moreover, select get updates tab to start with the download process.
Update QuickBooks desktop (Screenshot)
  • Furthermore, restart the QuickBooks desktop software once.
  • Pay heed to the on-screen instructions to accept the option for installing the new release.

You may also consider: Upgrade to QuickBooks Enterprise from Desktop Pro/Premier

Miscellaneous causes for QuickBooks error code 6129

There can be certain uncommon causes, as well as solutions which can be considered if the above solutions didn’t work and the cause of the issue didn’t fall under the above categories.

Let us check these miscellaneous causes and solutions one by one:

  • Malfunction in the system operation
  • Uninstallation of the software
  • Invalid entries in the windows registry
  • Improper shutdown due to a power failure

DIY Methods to resolve QuickBooks error 6129, 0 and 6129 101

Alternate solutions listed below can work, in case the above solutions didn’t work or if the cause behind the error belongs to the above list. Let us check out the solutions one by one:

Method 1: Create another folder and navigate to the QuickBooks company file

In this solution, you can create another folder and head to the QuickBooks company file. The steps involved in here are as follows:

  • To start off with the process, create another file folder.
  • Choose the QuickBooks company files to the new folder.
  • This would make it easy for you to open QuickBooks company file using the new folder, in case you have been using QuickBooks one system.
  • Head towards the next step, in case you are using the same file on more than one system.
  • Now click on the start tab and select the programs option.
  • Hit a click on QuickBooks and opt for QuickBooks database server manager.
  • Moving ahead, you will have to click on the scan folders tab.
Scan and Add Folder option in QuickBooks Database Server Manager - Screenshot
  • In case there is no folder having the company file, then clicking on the add folder option is suggested.
  • Tap on the scan button.
Scan Company File in QuickBooks Database Server Manager - Screenshot
  • Click on close after the scanning process completes.
  • By the end of the process, open QuickBooks company file and ensure whether the same is working or not.

Method 2: Logging in as Windows Administrator

Run as Administrator - Screenshot

Often users might come across this error, when they haven’t logged in as admin. In such a situation, you will have to try logging in to the windows using admin credentials. In case you aren’t having the admin login credentials, then you should find support for windows or consult an IT professional.

  • Try to open the company file. Login as Windows Administrator by clicking on ‘Run as Administrator’ and update the company file.
  • If you are not able to login as Windows Administrator, get in touch with Windows Support or IT professional for help.

Related Article: How to set up QuickBooks desktop to work from home?

Method 3: Troubleshooting steps at the time of easy step interview

When none of the solutions worked, the below steps can be relied upon.

  • Under this step, you should click on leave when in Easy step interview.
Easy step interview - Screenshot Image
  • Furthermore, when the message stating “Save the file?” appears on the screen, then click on Yes tab.
  • Final step is to enter the file name and click on save tab.

Method 4: Conduct a clean install

A clean installation can rectify issue up to a great extent. We recommend you to perform the below stated steps:

  • A clean installation will be conducted on the system.

Method 5: Make use of QuickBooks database server manager

  • You are supposed to download and install the QuickBooks tool hub.
  • Moreover, download the QuickBooks database server manager.
  • Also, launch the tool hub.
  • Along with that visit the network issues section.
  • Heading forward, click on QuickBooks database server manager.
QuickBooks file doctor from tool hub - Screenshot Image
  • Fixing network related issues might become a little easy.
  • The communication between the software and the server will also be improved.
  • Wait for the process to complete and reboot the system.

You may read: How to Fix QuickBooks Error C=387?

For technical help

Rectifying QuickBooks error code 6129, 0 isn’t a hard nut to crack. It just involves some simple steps which have elaborated in this piece of writing. On the contrary, if you are unable to tackle this technical snag even after employing the given solutions, then we advise you to seek for QuickBooks enterprise technical support professional assistance immediately. You can reach out to our U.S. based accounting experts and CPA’s immediately using our dedicated support line i.e. 1-800-761-1787, and get solutions to all your issues instantaneously.


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