QuickBooks error code CC-501 is usually seen when the user uses QuickBooks online services at the same time, while updating an account. This sort of issue can also be seen due to script issues. Such an error mainly occurs in the operating systems 7, 8, Vista, and XP windows. QuickBooks Error code CC-501 is not a common error, and might seem a bit complicated to many users. If you are also facing any such issue, then make sure to read this article carefully till the end.

QuickBooks Error CC-501 - Screenshot Image

Or the user can also make a call at our toll-free number i.e. +1-800-761-1787, and take assistance from our professionals and certified ProAdvisors.

You may also read: QBWin.log: How to find and fix QuickBooks errors?

What leads to QuickBooks error code CC-501?

There can be a handful of factors that might lead to QuickBooks error CC-501, which includes the following:

  • Any disapproved bank credentials
  • Or using an outdated QuickBooks version
  • Any sort of virus or malware attack
  • Incomplete installation of QuickBooks
  • Superfluous junk files ending in slowing the speed of the system.

Important points

Before the user tries to troubleshoot the QuickBooks error code CC-501, it is recommended to first consider the below points:

Step 1: Backup your company file

Backup company file manually - Screenshot 1
  • It is recommended to create a backup of the file
  • At first open QuickBooks
  • And move to file and then backup and restore
  • After that click on backup the QuickBooks file
  • And follow the onscreen instructions and get backup

Step 2: Update QuickBooks desktop

Update QuickBooks desktop (Screenshot)
  • Also, it is important to ensure that QuickBooks is updated to the latest version
  • The user needs to open QuickBooks
  • And move to the help option and check for updates
  • In case any update is available then the user is recommended to hit yes.

See Also: Fix QuickBooks 502 Bad Gateway Error Easily

Quick fixes to the QuickBooks error code CC-501 issue

There are a handful of methods that can be opted to resolve the QuickBooks error CC-501. Let us check out each of the methods one by one:

Method 1: Manual steps to resolve the error

In case the user is able to spot some downloaded transactions waiting approval, then you would have to search individual account. The user should accept it and try updating. The user could face such issue in situations like:

  • After a new account has been added
  • Seeing some issue with the temporary servers
  • Uncorroborated version of QuickBooks desktop
  • Using an outdated edition of QuickBooks
  • Using outdated bank credentials

Method 2: Deactivate and reactive QuickBooks account

  • For this, the user is supposed to move to the tool menu and then choose account list
  • And then, check out for the specific account that generates the issue under the various lists of accounts
  • Also, click on online server
  • After that, hit deactivate tab
  • Followed by clicking on yes to confirm the deactivation
  • The user is then required to move to the online setup and choose the setup now after the account is deactivated
  • Also, hit OK tab and then hit done
  • Carry out the first 3 steps
  • And after you are done with that enter the username and password
  • Followed by ensuring that you have saved the entered password, if you have already set up the vault
  • The next step is to click on connect
  • This may take a bit of time
  • After the accounts found then ensure to link it with an existing account
  • Lastly, hit finish tab after clicking on next tab.

Related Article: How to Fix QuickBooks Error C=224?

Method 3: Validating QuickBooks data files

  • At first, the user needs to move to he file and file operations
  • Followed by clicking on validate and repair
  • After that hit the validate tab and then hit OK button
  • Now, click on that it starts validating the data file
  • Depending upon the file size, the process might take some time
  • After that carry out the prompts DATA_LOG notepad on the screen after the validation process completes
  • The last step is to close the notepad and it is done.

Method 4: Updating QuickBooks Account

  • For this, the user needs to open QuickBooks and ensure to login each and every account
  • After that refresh the bank account activity
  • Now, click on a downward error icon that can be seen on the right-hand side
  • The next step is to press Ctrl + Alt + U keys or directly hit the update now tab
Updating QuickBooks Account - Screenshot
  • Note down QB ID and password
  • And after it opens a new prompt window then follow the on-screen instructions
  • Once done with that, tap on update now
  • And if asked to change QuickBooks password
  • The user will then have to type a new and password and set it properly
  • The last step is to tap on OK tab

Also Read: TLS 1.2 for QuickBooks Desktop for Windows


QuickBooks error code CC-501 is a type of error that conflicts with work, and slows down the performance of the system. We have tried to summarize the causes and fixes of the error.

However, if you continue to face the issue even after following the above steps, then feel free to call us at our toll-free customer support number i.e. 1-800-761-1787. Our QuickBooks enterprise technical support team and certified professionals will ensure to provide you with immediate technical assistance.


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