QuickBooks error code CC-501 is usually seen when you use QuickBooks online services simultaneously or while updating an account. This sort of issue can also be seen due to script issues. This type of error mainly occurs in Operating systems 7, 8, Vista, and XP Windows. The QuickBooks Error code CC-501 isn’t a common one and might seem a bit confusing to many users. If you have a similar problem, then make sure to read this article carefully till the end.

QuickBooks Error CC-501 - Screenshot Image

You may also read: QBWin.log: How to find and fix QuickBooks errors?

What leads to QuickBooks error code CC-501?

There can be a handful of factors that might lead to QuickBooks error CC-501, which includes the following:

  • Any disapproved bank credentials or using an outdated QuickBooks version
  • Any sort of virus or malware attack
  • Incomplete installation of QuickBooks
  • Superfluous junk files ending in slowing the speed of the system

Important points

Before you try to troubleshoot the QuickBooks error code CC-501, it is recommended to first consider the below points:

Step 1: Backup your company file

Backup company file manually - Screenshot 1

It is recommended to create a backup of the file.

  • At first open QuickBooks and move to file, and then backup and restore.
  • After that, click on the option to backup the QuickBooks file.
  • And follow the on-screen instructions to get a backup.

Step 2: Update QuickBooks desktop

Update QuickBooks desktop (Screenshot)

See Also: How to Troubleshoot QuickBooks Workforce Error Message?

Quick Fixes to the QuickBooks error code CC-501 issue

There are a handful of methods that can be opted to resolve the QuickBooks error message CC-501. Let us check out each of the methods one by one:

Method 1: Deactivate and reactive QuickBooks account

  • For this, you are supposed to move to the Tool menu and then choose Account list.
  • Check out for the Specific account that generates the issue under the various Lists of accounts.
  • Hit a click on Online server and hit on Deactivate tab.
  • Followed by clicking on Yes to confirm the deactivation.
  • Move to the Online setup and choose the setup now after the account is deactivated.
  • Also, hit the OK tab and then hit Done.
  • Carry out the first 3 steps.
  • And after you are done with that, Enter the Username and Password.
  • Followed by ensuring that you have saved the entered password if you have already set up the vault.
  • Now click on Connect (This may take a bit of time)
  • After the accounts are found then, ensure to link it with an existing account.
  • Lastly, click on the Finish tab after clicking on the Next tab.

Method 2: Validating QuickBooks data files

  • Move to the File and File operations.
  • Followed by clicking on Validate and repair.
  • After that, hit the Validate tab and then hit OK button.
  • Now hit a click on that it starts Validating the data file.
  • Depending upon the file size, the process might take some time.
  • After that, carry out the prompts DATA_LOG notepad on the screen after the validation process completes.
  • The final step is to close the notepad, and it is done.

Related Article: How to Fix QuickBooks Error C=224?

Method 3: Updating QuickBooks Account

  • For this, you need to open QuickBooks and ensure to login each and every account.
  • After that, refresh the Bank account activity.
  • Now hit a click on a Downward error icon that can be seen on the right-hand side.
  • Next step is to press Ctrl + Alt + U keys or directly hit the Update now tab.
Updating QuickBooks Account - Screenshot
  • Note down QB ID and password.
  • And after it opens a new prompt Window then follow the on-screen instructions.
  • Once done with that, tap on Update now.
  • And if asked to Change QuickBooks password.
  • Type a new and password and set it properly.
  • Last step is to tap on OK tab.

Method 4: Resetting CC credentials

  • Herein, you need to choose the Tools option and also choose Online center.
  • Furthermore, you need to press Shift and click to Open recent CC credentials.
  • You need to perform the instructions that appear on the screen to Reset CC credentials.
  • Heading forward, relaunch QuickBooks and also open the account.
  • Check if the issue persists.

Also Read: TLS 1.2 for QuickBooks Desktop for Windows

Method 5: Reinstalling QuickBooks desktop

  • Under this process, you need to press Windows + R and also type in appwiz.cpl in the field and also hit Enter tab.
appwiz.cpl - Screenshot Image
  • Look for QuickBooks entry and also right click on it.
  • Go for Uninstall option and also ascertain that all the Temporary files are removed.
  • Download and install QuickBooks desktop.
  • Enter the account details and also check if the issue is resolved.

Method 6: Manual steps to resolve the error

In case you are able to spot some downloaded transactions waiting for approval, then you would have to search individual account. You should accept it and try updating. You can face this issue in situations like:

  • A New account has been added.
  • An issue with the Temporary servers.
  • Unsupported or Incompatible version of QuickBooks desktop.
  • Using an outdated edition of QuickBooks or outdated bank credentials.

Also see: How to Fix Web Connect Import Issues in QuickBooks Desktop?


QuickBooks error code CC-501 refers to an error that conflicts with work, and slows down the performance of the system. We have tried to summarize the causes and fixes of the error. However, if you continue to face a similar problem even after performing the above-mentioned steps, then feel free to connect with us via our support number i.e. 1-800-761-1787. Our 24/7 QuickBooks error support team will ensure to provide you with immediate technical assistance.


What is Error CC501?

QuickBooks Error CC501 is a script error that appears when using multiple online services at the same time or when users try to update their accounts. This error is specific to certain versions of Windows.

What causes QuickBooks Error CC501?

The error may appear due to the below-given factors:
1. Typing in the wrong bank login credentials.
2. QuickBooks may not be updated.
3. Certain viruses or malware may have damaged the company file.
4. Incomplete installation of QuickBooks.

What are the DIY steps to fix QuickBooks Error CC501

The various methods to rectify this error are:
1: Deactivate and Reactivate the QuickBooks account.
2: Validate QuickBooks data files.
3: Update QuickBooks Account.
4: Reset the CC credentials.
5: Clean Install or Reinstall QuickBooks Desktop.


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