QuickBooks is a modern accounting software equipped with a wide range of features that make the task of keeping records abundantly simple for accountants and business owners. This is one of the reasons as to why it is considered the most useful small and medium-sized business’s financial data handling software. But, there are times that due to regular updates of the software offered by QuickBooks, users have to face crashes of the software. But, even to tackle such issues and make the user experience seamless, Intuit offers its QuickBooks Clean Install Tool for Windows. So, in this article, we will discuss completely this Clean Install Tool, why one should use it and how to use it.

Thus, do not leave the article in between and learn all the facts you should know about QuickBooks Clean Install tool. However, you can also consult our accounting professionals in case of any query or for any further information. Our QuickBooks desktop support team will be there to assist you round the clock. All you have to do is to dial our toll-free number i.e. 1-800-761-1787.

You might also see: Fixation of QuickBooks error 80070057

What is QuickBooks Clean Install Tool?

QuickBooks desktop is a diverse software and it creates a lot of files and saves a lot of cache memory as well. So, to completely uninstall this program, QuickBooks Clean Install Tool is required. It helps in cleaning all the errors that a user is facing while using QuickBooks. Here are some of the instances when using this Clean Install Tool becomes necessary for the user to enjoy a fluent user experience with QuickBooks:

  • At the time, QuickBooks keeps on showing Installation errors even after multiple installation attempts.
  • When there is error pop up while a user on the network tries to open more than one company file simultaneously.
  • When a simple re-install of QuickBooks Desktop software is not enough to clean all the errors and the previous ones keep on popping up.

What are the things to keep in mind before using QB Clean Install Tool?

A user needs to understand beforehand the function of the QuickBooks clean install tool. This software cleans up the QuickBooks files completely from the system and hence it becomes necessary to create backups of the files which are necessary for the user. So, following are some of the things that a user should keep in handy to ensure minimal data loss:

Backing up company files:

  • The user should start by inserting a flash drive in the system for the backup
  • And then, Create the backup of the company files for this open QuickBooks Desktop.
  • Now, go to File and then click on the Backup Company option, this will create a local backup.
See last backup- screenshot
  • You can choose between the option of Local Backup or Online Backup as per your preference. Regardless it is safe to save files on Flash drive as it is a quick way to transfer files back.
  • Once done, lastly click on Next and follow the instructions which are mentioned on the screen to complete the backup.

Keep Product and License number in check:

Once the QB software is uninstalled from the system you must have the Product and license number in order to log back in the software. So, ensure it beforehand that you have them. For this, simply clear F2 key or Press CTRL+1 keys to open Product information.

Product Information window - Screenshot

Read Also: How to correct QuickBooks unrecoverable error?

How to Install and Use QuickBooks Clean install tool for Windows?

In order to successfully complete a re-installation of QuickBooks Desktop, there are 3 steps that a user needs to complete. These are:

  1. Uninstalling QuickBooks Desktop
  2. Using QB Clean Install Tool for Windows
  3. Re-installing QuickBooks in the System

Step 1: Uninstalling QuickBooks Desktop

  • To begin with, the user needs to click Windows + R keys on the keyboard to open the RUN command and then type Control panel on the search bar, followed by clicking OK button.
  • Now, go to Programs and Features and then click on the option of Uninstall a Program.
Programs and Features - Screenshot
  • After that, from the list of all the Software’s, click on QuickBooks Desktop and choose Uninstall, follow the procedure to complete this step.
Uninstall or Reinstall QuickBooks - Screenshot

Step 2: Using QB Clean Install Tool for Windows

The user is now required to rename the installation folders, which can be easily done with the help of QuickBooks clean install tool. The steps involved in this process are as follows:

QuickBooks Tool Hub - Icon
  • Followed by, moving to the file location where the download has been saved and install the program by following the on-screen installation.
  • After that, click on ‘I Accept’ to complete the installation process and then open the QuickBooks Tool Hub from the Desktop.
  • Here, click on Clean Install Tool after selecting Installation Issues.
QuickBooks Clean Install Tool - Screenshot
  • After that, choose the QuickBooks Desktop Version which was installed previously and click on Continue.
Clean Install Utility - Screenshot
  • After a while, the following message will appear on the screen ‘Please Install your copy of QuickBooks to the default location’, follow this by clicking on OK to complete this step.

In case the user is unable to access QuickBooks at the time of renaming the folders, the steps can be followed are as follows:

  • The user needs to launch the Windows task bar and then move to the Task Manager.
  • After that, select the Processes tab and click on the image name column header.
  • And then select exe, QBDBMgern.exe, qbw32.exe, QBCFmonitorservice.exe, and then click on END.
Close QBW32.exe process - Screenshot
  • The next step is to click on Yes, when the user will see any warning message on the screen.

See Also: How to troubleshoot QuickBooks error 6000?

Step 3: Re-installing QuickBooks in the System

  • Insert the CD of QuickBooks Desktop and follow the onscreen instructions.
  • Once the software is installed in the system, it will ask for the product and license number. So, enter the details just like they were mentioned in the system earlier.
Product key and License number (Product Information) - Screenshot
  • After entering the above information, follow the on-screen instructions to get the step completed.
  • And then, hit Next.
  • Also, select the type of installation and select Next > install.
  • At the end of the process, the user will be able to run QuickBooks.

Manually renaming QuickBooks desktop installation folders

The QuickBooks clean install tool is not compatible with windows 2020. Thus, in such a case, the user might have to follow the steps below to rename the folders manually:

  • The user is supposed to launch the Start menu and look for file explorer and open it
  • After that, look and open the folder having the company files.
    • C:\ProgramData\Intuit\QuickBooks (year)
    • C:\Users\(current user)\AppData\Local\Intuit\QuickBooks (year)
    • C:\Program Files\Intuit\QuickBooks (year)
    • 64-bit version C:\Program Files (x86)\Intuit\QuickBooks
  • When the user finds the folder, then he/she is supposed to right click on the folder and select rename tab
  • The user is supposed to attach the postfix old at the end of the folder name. This will help to prevent QuickBooks desktop from trying to open it when the user re-installs it.
  • The user will lastly be allowed to reinstall QuickBooks desktop.

In case the user got the error message while renaming the folder “the access denied while renaming the folder“, then the steps below would help:

  • The user is supposed to click on Ctrl + Shift + Esc to open the task manager. The user can also search the task manager in the Start menu bar
  • And then, open the processes tab
  • Followed by selecting the name column header to order the list
  • After that look for these in the processes tab QBDBMgrN.exe, QBDBMgr.exe, QBCFMonitorService.exe, Qbw32.exe and end these listed processes
End QuickBooks Processes - Screenshot
  • In case you got the warning message: “Terminating a process can cause undesired results” and choose Yes tab

See Also: How to Fix QuickBooks Error Code 6150?


This is the complete process you as a user need to follow to Reinstall QuickBooks for Windows using QuickBooks Clean install tool. If the error persists or you experience any other error after performing all the above-mentioned steps, contact our round-the-clock QuickBooks enterprise support team by dialing toll-free 1-800-761-1787.

With our certified professionals and cutting-edge tools, we offer quick and precise QuickBooks accounting solutions.


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