Are you facing QuickBooks error code 12152 and struggling to understand why your software refuses to update? If yes, then you’ve landed at the right place to get answers. Just like any other software, QuickBooks is not immune to errors or technical glitches. At times the errors can be easily handled by the users and sometimes they would require professional help to fix the issue. This error is usually related to internet connection settings, as the QuickBooks is not able to connect with the server if the internet connection settings is mis-configured and that’s why the software cannot be updated. You should first check whether the internet is working or not instead of starting with the different solutions to fix this problem.

In this segment, we are going to discuss all the facts associated with this error code. However, if you are seeking for expert's help, then you can simply ring up a call at 1-800-761-1787. We will help you to fix the bug for you within no time.

What is QuickBooks error 12152?

Well, before learning the causes and solutions to this error, it is recommended to first get a brief about this error. According to the experts QuickBooks Error 12152 usually occurs when users try to download payroll updates or update QuickBooks desktop. This error can also be seen when there are any kind of issues with Internet connection settings. Any kind of technical glitch in the internet connection settings makes it hard for the software to connect to the servers, which ultimately end up in issues in updating the software. There can be a handful of factors causing such an error which will be discussed in detail later on. So, we recommend you to continue reading this article till the end.

What causes QuickBooks error code 12152?

The QuickBooks update error 12152 can happen due to many reasons and the common ones are listed below:

  • This error often caused by mis-configured internet settings
  • Older version of QuickBooks, especially QuickBooks desktop 2014 or earlier.
  • The license data is not identified by QB software.
  • There might be a problem with the API keys of Windows.
  • May be your computer is infected with virus, Trojan or malware.
  • Problem with the software installation, for instance the installation has got expired.
  • There can be issues with your Windows Registry
  • QuickBooks or may be your computer got abruptly switched off due some reason like power cut etc.
  • If some important file or folder got deleted.

Symptoms of QuickBooks Payroll Update Error Code 12152

Identifying the error code 12152 in QuickBooks desktop becomes easy, with the help of the below-mentioned signs and symptoms.

Ways to Resolve QuickBooks Error Code 12152 (When Updating the Software)

Below are the solutions to resolve error code 12152 in QuickBooks:

Method 1: Repair QuickBooks Desktop

You need to repair QuickBooks desktop to resolve this issue. The steps to be followed over here are:

  • Press the Start button type Control Panel into the search bar.
  • Click on the Open button to launch the control panel.
  • Now click on Programs and select Programs and Features option.
  • Choose QuickBooks Desktop from the list.
Uninstall-or-Reinstall-QuickBooks-Image.png
  • Hit a click on Uninstall/Change option.
  • In the next step, select the Repair option.
Repair QuickBooks Desktop - Image
  • Follow the on-screen instructions carefully to repair QuickBooks desktop.

Method 2: Reset QuickBooks updates

Once the updates are reset, QuickBooks automatically downloads fresh update files from the server. Follow the steps given below carefully to reset QuickBooks updates successfully.

Update-QuickBooks-Desktop-Screenshot-Image
  • Move to the Update Now tab.
  • Now checkmark on Reset Update option and hit a click on Get Updates option.
Get Updates Button - Screenshot
  • Now wait for QuickBooks to download the latest update files completely.
  • Once the download process done, close and reopen QuickBooks desktop.
  • To install the updates, hit on Yes.
  • Restart the computer after the installation process completes.

Method 3: Restore your system

The next solution is to restore the PC. Restoring the system can work in fixing the error up to a great extent. You are simply required to follow the steps below:

  • First thing that you have to do is to restart your PC.
  • Log in into the system by using Windows admin credentials.
Run as Administrator - Screenshot
  • Now hit a click on the Start menu which is located on the bottom left of the screen.
  • In the search bar, type System Restore.
Restore your computer - Screenshot
  • Now, search for the option that says Restore computer to a previous time and date.
  • Choose the above option, and then go to the Next button and hit a click on it.
  • From the list of restore points, go for the latest one.
Restore your computer - Screenshot 1
  • Confirm your choice by once again clicking on the Next button.
  • Wait for the restoration process to finish.
  • Finally, Reboot your PC.

See Also: Troubleshoot Multi-user Issues in QuickBooks for MAC

Method 4: Verify system date and time

  • Verify the Date and Time of your PC are correct on your system.
  • If it isn’t correct, then go bottom right of your system.
  • Now put the cursor on the time that is displayed and right-click on it.
  • Hit a click on Change date/time.
Verify your system's date and time - Screenshot
  • Now restart your QuickBooks desktop and check if the error has got resolved or not.

If you are Windows 11 user then follow the below given steps:

  • Go to the Settings tab and click on Time & language
  • Navigate to the Date & time page.
  • To set the current time click on Set time automatically option.
Verify your system's date and time in Windows 10 - Screenshot
  • In the Time zone section, ensure that correct time zone is chosen. In case it is not selected, then choose the correct one from the drop-down box.
  • If the daylight saving time applies to your time zone, just enable the “Adjust for daylight saving time automatically” option.

Method 5: Reset Internet explorer settings

Another solution can be to check the working condition of the internet of your system. As many times, internet options might lead to such sort of errors. The steps involved in this process are as follows:

  • Navigate to the Start menu.
  • After that type Control panel in the search field and hit on Enter key.
  • Now the Control panel window will get opened.
  • In this window, search for the Internet Options.
Do changes to the Internet Options - Screenshot 2
  • After this, hit a click on Internet Options.
  • Now go to the Advanced tab and click on it to open it's window.
  • Lastly you have to choose the Advance reset option.
Do changes to the Internet Options - Screenshot

See Also: Easy hacks to fix QuickBooks error code 1904

Method 6: Fixing the Registry issues

It is suggested that any changes in the Windows Registry should by done by some expert and not by yourself. This is because if anything goes wrong while you are making changes to the registry then your computer might stop working.

  • Go to the Start menu.
  • In the search field, type Command and hit on it.
  • Press CTRL and Shift keys together and hit Enter key on your keyboard.
  • You will see a User Account dialogue box on the screen.
  • Hit a click on Yes button.
  • Once done you will see a block box with a clinking cursor will be displayed on the screen.
  • Now type regedit and press the Enter key.
Use Registry Editor - Screenshot 1
  • Choose the key that is related to error 12152 in the registry editors like the Google Chrome or Internet Explorer
  • From the File menu, hit on Export option.
Use Registry Editor - Screenshot
  • Store the Google Chrome or IE backup key in a folder.
  • Now give the folder a name and also, ensure selected branch is chosen.
  • Once done, hit a click on Save button.
  • Verify that the file has been saved as a .reg file.

Read Also: What is QuickBooks error code 1321?

Conclusion!

Through the solutions mentioned above, you can quickly resolve the QuickBooks error 12152. However, if the problem still appears on your software, you must have to connect with the QuickBooks error support team. Our experts will guide you with quick and relevant solutions to your problems or queries. So, do not hesitate in getting in touch with our support team, as we will be happy to help you!

Frequently Asked Questions (FAQs)

What is Payroll Error 12152?

This issue belongs to the 12xxx series of error codes that are related to the installation issues in QuickBooks desktop.

What are the causes behind such payroll errors?

These payroll errors may be encountered for several reasons, including:
1. Erroneous internet settings.
2. If you are using an older version of QuickBooks.
3. License data not identified by QuickBooks, may also lead to this error.

How do I fix payroll error codes in QuickBooks?

These errors can be resolved with the help of the following steps:
1. Configuring the internet settings.
2. Correcting system date and time.
3. Perform a Clean installation of QuickBooks Desktop.

 

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