Ways to resolve the QuickBooks error 12152 like a Pro

For the past few years, QuickBooks by Intuit has become one of the most reliable accounting and bookkeeping software. For being packed with many effective features, the small and medium sized companies heavily depend on it. Right from managing finances to handling inventories and to payments, this application does it all for the users in a short span of time. The best thing is that it is very easy to use, and users can easily find any kind of guide regarding the software on the internet or seek assistance from QuickBooks support team.

Just like any other software, QB is not immune to errors or technical glitches. At times the errors can be easily handled by the users and sometimes they would require professional help to fix the issue. A common error faced by the users is QuickBooks error code 12152 , which is related to internet connection settings. QuickBooks is not able to connect with the server if the internet connection settings is mis-configured and that’s why the software cannot be updated. The users should first check whether the internet is working or not, instead of starting with the different solutions to fix error 12152.

In today’s article, we are going to discuss all facts associated with QuickBooks error code 12152. However, if you are seeking for expert assistance, then you can simply ring up at our toll-free number i.e. 1-800-761-1787. Our experts and certified QB professionals will fix the bug for you within no time.

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What is QuickBooks error 12152?

Well, before learning the causes and solutions to this error, it is recommended to first get a brief about what does QuickBooks error 12152 means. This error code can be seen when there are any kind of issues with Internet connection settings. Any kind of technical glitch in the internet connection settings makes it hard for the software to connect to the servers, which ultimately end up in issues in updating the software. There can be a handful of factors causing such an error, which will be discussed in detail later on. Thus, we recommend you to continue reading this article.

What Causes QuickBooks error code 12152?

The QuickBooks error 12152 can happen due to many reasons and the common ones are listed below:

  • This error often caused by mis-configured internet settings
  • Older version of QuickBooks, especially QuickBooks desktop 2014 or earlier
  • The license data is not identified by QB software
  • Problem with the API keys of Windows
  • The computer is infected with virus, Trojan or malware
  • Problem with the software installation, for instance the installation has got expired
  • Issues with Windows Registry
  • QuickBooks or may be your computer got abruptly switched off due some reason like power cut etc.
  • Some important file or folder got deleted.

Symptoms of QuickBooks Error Code 12152

Identifying the QuickBooks error 12152 becomes easy, with the help of the below mentioned signs and symptoms.

Ways to Resolve QuickBooks Error code 12152

Below are the solutions to resolve error code 12152 in QuickBooks:

Solution 1: Verify your system’s date and time

The very first solution that one can opt for is to verify the system date and time. The steps to be followed are as follows:

  • First check if the Date and Time are correct on your system.
  • If it isn’t correct, then go bottom right of your system
  • Now put the cursor on the time that is displayed and right-click on it
  • After this click on Change date/time.
Verify your system's date and time - Screenshot
  • Now restart QuickBooks
  • Check if the error has got resolved or not.

If you are Windows 10 user then follow the below given steps:

  • Firstly, go to Settings and click on Time & language
  • After that navigate to the Date & time page.
  • To set the current time click on Set time automatically option.
Verify your system's date and time in Windows 10 - Screenshot
  • In the Time zone section, ensure that correct time zone is chosen. In case it is not selected, then choose the correct one from the drop-down box.
  • If the daylight saving time applies to your time zone, just enable the “Adjust for daylight saving time automatically” option.

See Also: Easy hacks to fix QuickBooks error code 1904

Solution 2: Do changes to the Internet Options

Another solution can be to check the working condition of the internet of your system. As many times, internet options might lead to such sort of errors. The steps involved in this process are as follows:

  • First of all, Navigate to the Start menu.
  • After that type the words – Control panel, in the search field
  • Now the Control panel window will get opened.
  • In this window, search for the Internet Options.
Do changes to the Internet Options - Screenshot 2
  • After this click on the Internet Options.
  • Now go to the Advanced tab and click on it to open its window.
  • Lastly you have to choose the Advance reset option.
Do changes to the Internet Options - Screenshot
  • Now check if the QuickBooks error 12152 is appearing or not.

Solution 3: Uninstall/Reinstall QuickBooks desktop

In case the above methods fail to work for you, then in that case, uninstall or reinstall QuickBooks desktop and try resolving the issue. The steps to be followed over here are:

Uninstall or Reinstall QuickBooks - Screenshot
  • The first thing to do is uninstall the QuickBooks program.
  • After that download QuickBooks
  • Now Install the QuickBooks software and launch it.
  • Look for the Scan option and then click on it
  • Few of the errors will be displayed on the screen
  • Now choose Repair all.

Now, see if you are still getting error code 12152.

Solution 4: Restore your PC

Another important solution is to restore the PC. Restoring the system can work in fixing the error up to a great extent. The user is simply required to follow the steps below:

  • First thing that you have to do is to restart your PC.
  • Now Log in into the system by using Windows admin credentials.
Run as Administrator - Screenshot
  • Now, click on the Start menu which is located on the bottom left of the screen.
  • In the search field, type the words – System Restore.
Restore your computer - Screenshot
  • Now search for the option that says Restore computer to a previous time and date.
  • After this you have to select the above option, and then go to the Next button and click on it.
  • From the list of restore points, go for the latest one.
Restore your computer - Screenshot 1
  • Now you have to confirm your choice by once again clicking on the Next button.
  • Wait for the restoration process to finish. Finally, Reboot your PC.

Read Also: What is QuickBooks error code 1321?

Solution 5: Use the Registry Editor

It is suggested that any changes in the Windows Registry should by done by some expert and not by yourself. This is because if anything goes wrong while you are making changes to the registry then your computer might stop working.

  • First go to the Start menu.
  • In the search field, type the word – command.
  • Press together the CTRL and Shift keys and hit Enter key on your keyboard.
  • Now will see a User Account dialogue box on the screen.
  • After that hit a click on the Yes button.
  • Once done you will see a block box with a clinking cursor will be displayed on the screen
  • Now type the word – regedit.
Use Registry Editor - Screenshot 1
  • The next step is to press Enter key.
  • After this you have to choose the key that is related to QuickBooks error 12152 in the registry editors like the Google Chrome or Internet Explorer
  • Now select Export in the File menu.
Use Registry Editor - Screenshot
  • You have to store the Google Chrome or IE backup key in a folder.
  • The user is then required to give the folder a name
  • And also, ensure Selected branch is chosen.
  • After this click on the Save button.
  • Lastly, verify that the file has been saved as a .reg file.


Through the above-mentioned solutions, you can easily resolve the QuickBooks error 12152. However, if the problem still persists then you have to connect with the QuickBooks error support team at 1-800-761-1787 who will guide you with quick and relevant solutions to your problems or queries.

Thus, do not hesitate in getting in touch with our support team, as we will be happy to help you!


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