Ways to resolve the QuickBooks error 12152 like a Pro

For the past few years, QuickBooks by Intuit has become one of the most reliable accounting and bookkeeping software. For being packed with many compelling features, the small and medium-sized companies heavily depend on it. The best thing is that it is elementary to use, and users can easily find any guide regarding the software on the internet or seek assistance from the QuickBooks support team.

Like many other software’s, QuickBooks is also prone to some technical glitches. One of a common error faced by users is QuickBooks Payroll Update Error 12152, that is related to internet connection settings. You should first check whether the internet is working or not instead of starting with the different solutions to fix this problem. In this segment, we are going to discuss all the facts associated with this error code. However, if you are seeking for expert’s help, then you can simply ring up a call at 1-800-761-1787. We will help you to fix the bug for you within no time.

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What Does QuickBooks Payroll Error 12152 Means?

Before arriving at the causes and solutions to this error, let us delve in and brief you about the QuickBooks error message 12152. According to the experts, this error code is encountered chiefly when issues with the Internet connection settings exist. Any technical intricacy in the internet connection settings distorts the connection between the software and the servers. It ultimately ends up with issues in updating the software. There can be a handful of factors causing such an error. So, we recommend you to continue reading this article till the end.

What Causes QuickBooks error code 12152?

The QB update error 12152 can trigger due to a myriad of reasons. The most common ones listed below need more attention:

  • Misconfigured internet settings may lead to this error.
  • Conforming to an older version of QuickBooks, especially QuickBooks desktop 2014 or earlier.
  • License data not identified by QB software.
  • There might be a problem with the API keys of Windows.
  • Your PC infected by a severe virus or malware.
  • Issues with the software installation.
  • Problems associated with your Windows Registry files.
  • Your PC abruptly switched off due to a power cut.
  • Inadvertent removal of important QuickBooks file(s).

Symptoms of QuickBooks Payroll Update Error Code 12152

Identifying the error code 12152 in QuickBooks desktop becomes easy, with the help of the below-mentioned signs and symptoms.

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Strategies to Resolve QuickBooks Update Error 12152

Are you feeling exasperated due to the recurring occurrence of the QuickBooks Error Code 12152? If yes, then make sure to go through this article till the end as it entails all the information that you need to fix the error.

Strategy 1: Perform a Clean Installation of QuickBooks Desktop

In case the above methods fail to work for you, then in that case, uninstall or reinstall the QuickBooks desktop and try resolving the issue. Conform to the following steps:

Uninstall or Reinstall QuickBooks - Screenshot
  • At the first, uninstall the QuickBooks software.
  • Afterward, download the same again from the official Intuit website.
  • Now, Install the QuickBooks software and launch it.
  • Choose the Scan option and wait for the process to conclude.
  • Some errors will display on the screen.
  • Now, choose the Repair all option.

Now, see if you are still getting error code 12152.

Strategy 2: Use System Restore feature

The next viable solution is to restore the PC. Restoring the system can work in fixing the error to a great extent. Follow the below-given directions:

  • Initially, reboot your PC.
  • Now, Log in to the system by using Windows admin credentials.
Run as Administrator - Screenshot
  • Hit the Start menu located on the bottom left of the screen.
  • In the search bar, type ‘System Restore.’
Restore your computer - Screenshot
  • Now, search for the option that states Restore computer to a previous time and date.
  • After this, you have to choose the above option, and then go to the Next button and hit a click on it.
  • From the list of restore points, go for the latest one.
Restore your computer - Screenshot 1
  • Now, confirm your choice by once again hitting on the Next button.
  • Finally, wait for the restoration process to finish. Reboot your PC subsequently.

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Strategy 3: Verify system date and time

  • At first, check if the Date and Time of your PC are correct on your system.
  • If it isn’t correct, then go bottom right of your system.
  • Next, place the cursor on the time and right-click on it.
  • Subsequently, choose the Change date/time option.
Verify your system's date and time - Screenshot
  • Now, restart the QuickBooks desktop.
  • Check if the error got wiped off.

If you are Windows 10 user then follow the below-given steps:

  • The first step requires you to proceed to Settings and click on Time & language
  • After that, head to the Date & time option.
  • To set the current time, choose the Set time automatically option.
Verify your system's date and time in Windows 10 - Screenshot
  • In the Time zone section, enter the correct time zone.
  • If the daylight saving time applies to your time zone, just enable the “Adjust for daylight saving time automatically” option.

Strategy 4: Reset Internet Explorer Settings

Another solution can be to check the working condition of the internet of your system. As many times, internet options might lead to such sort of errors. The steps involved in this process are as follows:

  • First of all, head to the Start menu.
  • After that type Control panel in the search field. Afterward, hit the Enter key.
  • Now, the Control panel opens.
  • In this window, search for the Internet Options.
Do changes to the Internet Options - Screenshot 2
  • After this, choose Internet Options.
  • Now, go to the Advanced tab and click on it to open its window.
  • Lastly, choose the Advance reset option.
Do changes to the Internet Options - Screenshot

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Strategy 5: Fixing the Registry issues

Note: Any changes to the Windows Registry should be done by some expert and not by yourself.

  • Initially, go to the Start menu.
  • In the search field, type the word – Command.
  • Press together the CTRL and Shift keys and hit Enter key on your keyboard.
  • Now you will see a User Account dialogue box on the screen.
  • After that hit a click on the Yes button.
  • Once done, the command prompt window will show up with a blinking cursor.
  • Now, type the word – regedit.
Use Registry Editor - Screenshot 1
  • Afterwards, hit the Enter key.
  • Choose the key that is related to error 12152 in the registry editors like Google Chrome or Internet Explorer.
  • Now, choose the Export option in the File menu.
Use Registry Editor - Screenshot
  • You have to store the Google Chrome or IE backup key in a folder.
  • Provide the folder with some names and choose the Selected branch.
  • After this hit a click on the Save button.
  • Lastly, verify that the file is saved as a .reg file.

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Through the solutions mentioned above, you can quickly resolve the QuickBooks error 12152. However, if the problem still appears on your software, you must connect with the QuickBooks error support team at 1-800-761-1787. Our experts will guide you with quick and relevant solutions to your problems or queries. So, do not hesitate to contact our support team, as we will be happy to help you!

Frequently Asked Questions (FAQs)

What is Payroll Error 12152?

This issue belongs to the 12xxx series of error codes that are related to the installation issues in QuickBooks desktop. This error generally appears at the time of updating QB desktop to latest versions.

What are the causes behind such payroll errors?

These payroll errors may be encountered for several reasons, including:
1. Erroneous internet settings.
2. If you are using an older version of QuickBooks.
3. License data not identified by QuickBooks, may also lead to this error.

How do I fix payroll error codes in QuickBooks?

These errors can be resolved with the help of the following steps:
1. Configuring the internet settings.
2. Correcting system date and time.
3. Perform a Clean installation of QuickBooks Desktop.


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