Fix QuickBooks Error 1920: Database Manager failed to start problem immediately at your own:

If you are seeking for fixation procedures for QuickBooks error 1920, then search ends with this post. Many times, while opening the QuickBooks database server manager, the user might bump into the error code 1920 stating as:

“Error 1920: Service QuickBooks Database Manager (QBCFMonitorService) failed to start”.

There can be multiple facts associated with this error, which we will be discussing later in this post. Today’s article carried the information that deals with the QuickBooks error 1920. So, stay tuned with this post till the end and find out various facts related to this error. However, if you feel the need to consult a accounting and bookkeeping professional, then do not hesitate in calling us anytime. Give us a call at our toll-free number i.e. 1-888-291-2294, and our QuickBooks error support experts and certified QB support team will be happy to help you.

What is QuickBooks error 1920?

QuickBooks error 1920 (QBCFMonitorService) failed to start error indicates failure in opening the QuickBooks database server manager. This error is often seen when the database server manager is unable to access a hard drive on the desktop in order to create a connection to company files. This error can be caused due to a couple of factors, which we will be discussing later in this post. When the QBDBMS tried to access a drive on the desktop and was unable to, as a consequence of which the service would not start properly.

You might also read: Fix QuickBooks unable to create accountant’s copy error

What leads to the QuickBooks error code 1920?

There can be a couple of causes that would end up in database server manager failed to start error. A few of the common causes of this error are as follows:

  • The user can end up in this error if a malfunction in the operating system occurs
  • Or if the installation or un-installation of QuickBooks failed
  • Also, invalid entries in the registry of the windows can end up in this issue
  • Another factor leading to this error can be any sort of virus or malware attack
  • The user might also face similar issue, due to power failure or improper shut down of the system
  • If the important files of QuickBooks got deleted mistakenly for some reason, then it could end up in this error.

Solution of QuickBooks Error Code 1920

Error code 1920 is seen when the database server manager is not able to connect to the company file. In case you are installing QuickBooks on your system for the first time, and you get this issue, then in that case you can install as a windows user with admin rights. Moreover, the user can carry out the steps below to get rid of this error in no time.

CASE 1: User is trying to install or update QuickBooks

The user can make use of the steps below, if he/she is trying to install a new version of QuickBooks or update QuickBooks to latest release one.

Step 1: Uninstalling QuickBooks desktop

  • The user needs to press windows key + S and then look for and open the control panel
  • And then, choose the programs and features or uninstall a program
Programs and Features option - Screenshot
  • The user is then required to choose QuickBooks desktop form the list of installed programs
  • And then choose uninstall or change option and follow the onscreen instructions
Uninstall and Reinstall QuickBooks on your server computer - Screenshot

Step 2: Renaming the installation folders

In case the user does not see the application data or program data folder, he/she needs to display the hidden files and folders or look for files using windows. Also, if the user is having other intuit apps installed on the system, then make sure to only uninstall and rename the QuickBooks version folder found in the Intuit folder.

  • Now, the user needs to navigate to the installation folders and then refer to the chart below:
Windows 10/8/7Windows Vista
C:\Program Data\Intuit
C:\Program Data\Common Files\Intuit
C:\Users\[Username]\AppData\Local\Intuit
C:\Program Files\Intuit
C:\Program Files\Common Files\Intuit
C:\Program Data\Intuit
C:\Program Data\Common Files\Intuit
C:\Users\\AppData\Local\Intuit
C:\Program Files\Intuit
C:\Program Files\Common Files\Intuit
  • After that, the user needs to press the windows key and R key simultaneously to open run command
Press Windows + R keys
  • And enter the location of the folder, also hit Enter key
  • The next step is to right click the folder and select rename
  • The last step is to rename the folder to .OLD
Renaming the installation folders - Screenshot

See Also: How to run QuickBooks condense data repair tool?

Step 3: Installing QuickBooks desktop

Install QuickBooks desktop 2020 - Screenshot

The user will now have to install the QuickBooks desktop, after carrying out the above two steps successfully.

  • First of all, Prepare for the installation of your software
  • After that install your QuickBooks Desktop
    • Open the downloaded file (QuickBooks.exe)
    • After that follow the onscreen instructions and accept the software license agreement
    • Choose Next option.
    • Noe enter your Product and License numbers of your software and then choose Next option.
  • Decide which install type is right for you
    • Express the install
    • Custom and Network install
  • Finally, activate your QuickBooks Desktop

Step 4: Manually resolving the issue

  • The user needs to first rename the QuickBooks company file
  • And then, open the QuickBooks desktop and also open the company file
  • After that, press F2 key or Ctrl +1 keys so as to open the product information
  • Followed by, tracking the location of the company file listed in the file information
  • The next step is to close QuickBooks desktop
  • After that, move to the company file location
    • WIndows 10, 8.1, and 8 users will have to right click windows start tab and then select file explorer
    • And the Windows 7 and Vista users will have to right click on the windows start tab and choose to open windows explorer
  • Now, right click the file and then select the rename tab
  • Lastly, typ new name of the company files and hit enter. If the windows asks to confirm the user for action then, the user needs to click on yes

CASE 2: User trying to update QuickBooks database server manager on the server system

The user can carry out the steps below if they do not have the QuickBooks on the server, but share the file over the network using the database server manager.

Step 1: Uninstalling QuickBooks database server manager

  • In this process, the user needs to press Windows key + R keys
Press Windows + R keys
  • And then, enter the appwiz.cpl and hit OK after the run dialog box appears
Type appwiz.cpl - Screenshot

Step 2: Renaming the installation folders

This step is similar to that in the above process. If the user is unable to see the application data or program data, then the user needs to display the hidden files and folders. Also, if the user have other Intuit apps installed on the system, the user should only uninstall or rename the QuickBooks version folder found in the Intuit folder.

  • The user needs to visit the installation folders and refer to the chart below:
Windows 10/8/7Windows Vista
C:\Program Data\Intuit
C:\Program Data\Common Files\Intuit
C:\Users\[Username]\AppData\Local\Intuit
C:\Program Files\Intuit
C:\Program Files\Common Files\Intuit
C:\Program Data\Intuit
C:\Program Data\Common Files\Intuit
C:\Users\\AppData\Local\Intuit
C:\Program Files\Intuit
C:\Program Files\Common Files\Intuit
  • Now, the user needs to press Windows key and R key to open run command
  • And also, enter the location of the folder, and hit Enter
  • The next step is to right click the folder and select rename
  • Also, end the step by renaming the folder to .OLD

Similar Article: How to resolve printing errors in QuickBooks desktop?

Step 3: Reinstalling QuickBooks database server manager

The last step in this process is to reinstall the QuickBooks database server manager and set up file sharing.

To Wrap Up!

We wrap up the post over here, with the hope that the methods and the information we have shared in above might have helped you in tackling the QuickBooks error 1920. However, if by any chance the error persists, or continues to trouble you, then make sure to consult a QuickBooks professional immediately.

You can simply ring up to our QuickBooks enterprise support team at our toll-free number i.e. 1-888-291-2294. Our experts and certified professionals will be there to assist you in a single call. Thus, do not hesitate in calling us anytime, as our experts will be happy to help you.

 

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