Unexpected Error C=387 is one of the errors that bothers the QuickBooks users while working on the software or getting it updated. This error usually occurs when the registry entry is corrupted or damaged. It is also possible to encounter this error because of template issues of invoices. As a result of this error, you are not able to perform QuickBooks conventional operations. It becomes very essential for us to determine the causes of this error and rectify it quickly as possible. If you’re also experiencing the QuickBooks error code C=387, then reading the article ahead would be of a great resource.

In this article, we’ll discuss about the methods to fix the QuickBooks error C=387, along with the major causes of this error. Thus, scroll through the article and unleash the process to correct the error. However, if you require any technical assistance at any point in time, then don’t hesitate to discuss with us via our helpline number i.e. 1-800-761-1787, and leave the rest to our certified experts.

What Triggers to the QuickBooks error code C=387?

There can be a handful of factors that might end up in QuickBooks error code C=387. Let us explore some of the most common triggers for this error:

  • In case any of the important files got deleted from the system or is missing.
  • Incorrect installation of the QuickBooks application or drivers might lead to invalid entries on the system and might end up in causing issues under windows written account.
  • If you failed to initialize and run traditional operations by the system or an application is corrupt and hampers the task.
  • If many times the system closes improperly due to power breakdowns, improper systems shutdowns, etc.
  • Another cause can be malware attack or virus intrusion.

You may also see: How to Install QuickBooks Enterprise for the First Time?

Latest Methods to Fix QuickBooks Error Code C=387

Now that you are well versed with all important facts related to this QuickBooks error code C=387, it is the right time to find out the ideal solutions for the same. Let us have a look at the solutions one by one:

Method 1: Downloading the re-image tool

Reimage PC Repair Tool - Screenshot

The reimage tool basically helps in boosting the performance as well as the speed of the system. You can make use of this tool by carrying out the steps below:

  • Download the reimage tool from the manufacturer’s website. And then save the file on the desktop.
  • Navigate to the file location and double-click on it.
  • The installation process will begin now. Select Yes.
  • A welcome screen will be seen during the launch of the program.
  • Un-check the checkbox, and then an automatic scan will start. Press the Install tab.
  • Reimage tool will install.
  • The tool itself will download needed updates on the system.
  • A preliminary scan will begin on the system in order to determine the condition of the system.
  • After the scan process ends, the tool will inform you about the damaged areas.
  • Press the start repair option and reboot the system.

Method 2: Fix the template error

You are required to fix the template error by carrying out the steps below:

  • Navigate to the lists, templates option in case the template option is inactive.
  • Go for a template and press on the open forum option.
  • Repeat the steps till the template is showing an error. After that, close the forum.
  • Choose the template with the error which is in the templates window.
  • Edit the templates and check that the error has been fixed completely.

See Also: How to Fix QuickBooks Error 6012?

Method 3: Refreshing the system and Creating invoices

Creating an invoice from scratch in QuickBooks - Screenshot 1
  • Select a template.
  • Followed by adding customer, item, and amount information.
Creating an invoice-screenshot
  • Hit a click on the save tab and press delete tab.
Creating an invoice from scratch in QuickBooks - Screenshot 4
  • Hit the OK tab, and you are good to go.

Method 4: Repair QuickBooks desktop

The repair tool helps you in fixing installation issues. You will have to download the tool from the official manufacturer’s website and then carry out the steps below:

  • Firstly, open your QuickBooks desktop.
  • Open the Control panel on your system and navigate to the programs and features tab.
Programs and Features option - Screenshot
  • Choose QuickBooks desktop and choose the uninstall/repair option.
  • Hit Next and then also click on Repair now option.
Repair QuickBooks Desktop - Screenshot
  • Reboot the system and check if the error persists.

Read Also: How to resolve the QuickBooks Error code 404?

Method 5: Run the rebuild data utility

You need to take a backup of your QuickBooks data first before performing these steps below to save your company data if file damage occurs.

  • Hit a click on the File tab at the top.
  • Choose Utilities from the drop-down option.
  • After that, choose Rebuild Data.
Run rebuild data utility - Screenshot
  • Click OK once Rebuild has been completed.
Run rebuild data utility - Screenshot 1

After rebuilding data, we can close and reopen your file after revamping it.

Method 6: Fixing QuickBooks via Repair tool

The repair tool helps in fixing the installation issues. This can be done by carrying out the steps below:

  • At first, download the Repair Tool from the manufacturer’s website.
  • Double-click the software’s icon and install the program.
  • Now click on start scan, which will scan the PC for any errors in QuickBooks desktop.
  • Just in case the error report is found, you can hit a click on next and then click on repair now tab. This will repair the error present on the system.
  • You need to ensure to reboot the PC so that changes can take effect.

See Also: What Features are Discontinued in QuickBooks Desktop 2022 and Enterprise 22.0?

Final words

As we all know that errors often limit the productivity of users and the business, considering which we’ve tried to summarize the solutions to the QuickBooks error code C=387 in this article. Therefore, we believe that after applying these methods, you might be able to get rid of this issue solutions. However, in case you get stuck somewhere, or if you are seeking for technical assistance, then feel free to reach out to our 24X7 QuickBooks error support team at 1-800-761-1787. Our U.S.-based certified ProAdvisors will be happy to assist you.


More helpful resources:

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