All that you need to know about the printing problems in QuickBooks desktop
QuickBooks is one of the most popular accounting software that is being used by small and medium-sized businesses. This application can be called a game changer in the field of accounting, as it has made workflow far easier. QuickBooks desktop is packed with many advanced features like inventory management, payments etc., and they also save a lot of productive time inducing business growth. However, as QuickBooks is a self-mended software, but few times you do face errors while running it on their system. In most cases the errors can be easily fixed, but at times expert guidance is required. One of the common problems is QuickBooks won’t print, QuickBooks is not printing or Unable to Print Invoices from QuickBooks desktop, and these errors do affect the workflow.
In this article, we will discuss in detail all the printing errors of QuickBooks Desktop and the ways to resolve it. So, stick to the article till the end and read it carefully. Also, if you want to save some time and effort while fixing these errors manually, or want experts to handle this error for you, then feel free to get in touch with our QuickBooks error support team. Our industry’s best experts will be there to assist you in a single call.
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What are Printing Issues in QuickBooks Desktop?
Printing from QuickBooks desktop is one of the most essential and also one of the most admired features of QB software. At times, you might encounter printing issues in QuickBooks desktop, which could happen due to missing or corrupt components in QuickBooks. Or any kind of issue with the printer or system might also end up in QuickBooks unable to print invoices errors. There can be various types of printing issues, and also a plenty of causes behind every issue that are discussed later in this article.
Types of Printing Problems
| QuickBooks is not responding | PDF Converter shows offline | Unable to save as .pdf file | Could not print to printer |
| Unable to print directly to the QuickBooks PDF converter | Not able to print Invoices or Cheques | QuickBooks Enterprise unable to print | 1099 form printing problems |
| QB could not save your form or reports as a .pdf | Print Driver Host for 32-bit Applications has Stopped Working | Error 1722 or 1801 when installing PDF Converter | QuickBooks freezes when you try to reconcile accounts |
| QuickBooks Printing problem checks | Unrecoverable error | Print Problem on MAC | The device is not ready |
| Error: QuickBooks can’t complete the current action due to a missing component: Missing pdf file component. | There is a problem connecting to your currently selected printer, Microsoft XPS Document writer on XPS port. | Print Driver Host for 32-bit Applications has Stopped Working. | QuickBooks PDF Converter Activation Error -20, -30, or -41. |
Causes behind PDF and Print problems with QuickBooks Desktop
Printing via QuickBooks is generally used for several purposes. QuickBooks won’t print or unable to print error hinders the smooth process, and the causes behind this can be many. Below we have listed a few of the most common causes of printing issues. Let us check them out:
- QuickBooks is not connecting to the Microsoft XPS document writer
- QuickBooks issues connecting to the printer
- Missing XPS printer driver can also be another cause
- QuickBooks doesn’t save your form or reports as a .pdf due to damaged components.
- QB software freezes while saving pdf for syncing issues or the software freezes due to unresponsive XPS port
- In case the XPS printer driver is missing or if the QuickBooks software doesn’t print to a printer and QuickBooks command routes to null.
- Missing PDF components.
- Unable to communicate with the company file
- QuickBooks is unable to convert to print due to communication issues.
- If there is an occurrence of the QuickBooks PDF converter activation error.
Important points to remember before you begin with the troubleshooting process
Before you begin with the troubleshooting process to fix the printing issues of QuickBooks you have to keep in mind the below pointers:
- Ensure that QuickBooks has the latest version.
- Make sure that the printer is connected to the system, and it should also have the printing software.
- Another factor to ensure is that the correct printer driver is installed and also make sure that there are no connectivity issues between the system and printer.
- Check whether you are able to print outside QuickBooks.
Also check: Is your printer local or on a network?
Local: If your printer is local, then the issue might be within the system/printer setup itself. You need to authenticate whether there is a connection between the system and the printer. Also, refer to the printer manufacturer’s troubleshooting for any assistance in the near future.
Network: In case the printer is on a network, then you need to verify the network settings are set-up in a proper manner. Also, consult the printer manufacturer for further help.
Read Also: How to Print W-2 Forms in QuickBooks Desktop and Online?
Methods to Fix Printing Issues in QuickBooks Desktop
Checkout the following ways to troubleshoot the printing issues in QuickBooks desktop:
Method 1: Check your Printer
You can take a printout in Notepad to check if QuickBooks can print outside:
- First thing to do is click on Start Window Key and then search for Notepad.
- Write something on the Notepad and choose file and then Print.
- Choose the right printer and then click on Print option.
- If this doesn’t work out, then in that case, you have to try the next method.
Method 2: Print a Test Page
The steps to print a test page are given as under:
- At first, close the printer, then reboot your computer and then turn on the printer again.
- Ensure that the printer papers are loaded correctly on the tray.
- Now you have to press the Windows Start Key and then select Control Panel.
- Also, double click on Printers and Faxes option.
- In case the printer shows the offline status, then you have to right-click on the printer and select Use Printer Online.
- Double-click on the Printer icon to open it.
- If any print jobs are displayed in the queue, then, in that case, you have to select Cancel All Documents files.
- Now close the running Window.
- Later on, right-click on the printer and choose Properties and then select Print Test Page.
- If the Print Test page option works out, then you take a printout using Wordpad:
- This can be done by clicking on the Start tab and then proceeding by opening the RUN tab.
- Now enter “WordPad” and hit the OK tab.
- Also, enter some text in WordPad and select File and Print.
- Choose the right printer and click on Print tab.
- Ensure that there are no error lights displayed on the printer.
- Now you need to mention the printer manufacturer’s documentation for any of the following:
- The printer displays the error signal
- Or won’t print the test page
- It doesn’t work from WordPad
Method 3: Rename the Printing File
If the printing issues still keep on lingering, then, in that case, you should consider renaming the printer-related file, namely QBPrint.qbp. Follow the below given steps:
- Start with, hitting a right-click on .qbp file for your QuickBooks version.
- After that rename the file by adding the word old to the file name (i.e. QBPrint.qbp.old)
- Now open QuickBooks Desktop and go to File menu to select Printer Setup.
- Moving ahead, choose any transaction in the Form Name list in order to make a new QBprint.qbp file.
- Once done, you need to select OK button.
- After this, make an attempt to open and print any transaction.
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Method 4: Run QuickBooks PDF & Print Repair Tool from Tool Hub
Follow the below given steps in order to download and set up the QB tool hub program on your system. The tool can be used to fix various kinds of technical issues persisting in QuickBooks, including any printing issues.
Step 1: Download and install the QuickBooks Tool Hub
You can fix a bunch of QB errors with the help of QuickBooks Tool Hub program. The steps involved here are as follows:
- Initially, you need to close QuickBooks.
- Download the QuickBooks Tool Hub file. And then save the file somewhere you can easily spot it (like the downloads folder or the Windows desktop).
- Now open the file you downloaded (QuickBooksToolHub.exe).
- Pay heed to the on-screen prompts to install and then Agree to the terms and conditions.
- Lastly, when the installation completes, you need to double-click the icon on the Windows desktop to open the tool hub.
Step 2: From the Tool Hub, run the QuickBooks PDF and Print Repair Tool
After opening the Tool hub, conform to the following set of steps:
- For this, you need to choose the Program problems in the tool hub program.
- After that choose QuickBooks PDF & Print Repair tool. It might take around a minute to run.
- And then, you need to Print, email, or save as a PDF from QuickBooks desktop again.
To diagnose and fix the printing issues, you can run the QuickBooks PDF Repair Tool. The steps involved in this process are as follows:
- Next, locate the QBPrint.qbp file on the system that is facing trouble with printing in QuickBooks.
- Now rename the file manually by prefixing any word.
- The file location on Windows 7, 8, 8.1, or 10 will be: C:\ProgramData\Intuit\QuickBooks 2XXX.
- In case you are unable to locate the file, then it is important to ensure to unhide the Hidden files and folders.
- Next step in the process is to right-click the QBPrint.qbp to Rename it.
- Open QuickBooks and the company file, a new qbprint.qbp will be created on its own.
- Moving ahead, you are supposed to open a transaction if you have a problem creating a PDF in QuickBooks or trouble printing with QuickBooks in order to check whether it works or not.
- Lastly, try to print from the QuickBooks sample company file to confirm if it was a problem with the company file.
Method 5: Verify that the selected printer is the correct one
- In QuickBooks accounting software, you need to choose File option and then select Printer Setup option.
- You need to select the Form to be printed.
- The next step in the process is to match the Printer name with the printer which is in use. In case it doesn’t match, then make sure to correct the setup within the System’s printer setup.
- Now hit a click on Help in the area for detailed instructions.
- Now you are required to make an attempt to print using a different printer in the Printer setup.
- In QuickBooks, you need to choose File, and then click on Printer Setup.
- Next step in the process is to select the Form to be printed.
- Then choose a Different printer. You can also opt for Microsoft XP printer.
- Now you need to select Help option for more detailed instructions.
- Next, you need to print a different form or, in case you are using Customized forms or Memorized reports, then you need to make an attempt for the standard form or report.
- In case you are trying to print a batch of forms in QuickBooks, then it is recommended to attempt to print a single form. If the last attempt turns out to be successful, then make sure to use resolve data damage on the company file to fix any data damage in the file and then attempt to print again.
- Move to the Selective startup mode. In case the issue continues, make sure to carry out a reinstall QuickBooks for Windows with the help of the Clean install tool.
Also Read: How to Fix QuickBooks Unable to Connect to Remote Server Issue?
Method 6: Reset Temp folder permissions
If you still get the print issues, then we recommend you reboot your computer system and try again to print the file. If it still fails, try to reset your temp folder permissions. Follow the below-given steps to check the folder permissions to the TEMP folder:
- Press the Windows key + R keys to open the RUN command.
- And then type %TEMP% on Run box and press Enter key on your keyboard.
- Now hit a right-click on an empty area of the temp folder, choose the Properties opt and then select Security tab.
- Ensure that you have Full control of all usernames and groups showing on the Security tab.
- Finally, you can save it as a PDF again within your QuickBooks once the permissions have been set to Full Control.
Method 7: Deleting or renaming the printer file
- You can look for the files and spot them, and after that, you should rename them to something like qbprint.old and wpr.old, instead of deleting them.
- Next step is to run QuickBooks and open Company file.
- After that, select the File and Printer setup.
- Now you need to choose any of the transactions in the form name, and after that, click on OK tab.
- All these steps would Reset the printer settings in the software, and it is expected to resolve the issue.
Also Read: QuickBooks Payroll Is Not Taking Out Taxes – How to Correct It?
Conclusion!
I hope the above-mentioned steps can effectively resolve your all the printing issues in QuickBooks desktop. However, if the problem still persists, then you can seek assistance from the QuickBooks enterprise technical support team by dialing our dedicated support line i.e., 1-800-761-1787, who are available 24/7. Our support team will not only come up with a quick solution but also will guide you to avoid such issues in near future. So, without wasting much time, feel free to connect with us today!
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