Understand the possible causes and ways to fix QuickBooks Web Connector Error QBWC1085 or Exception TypeError: Unknown name

QuickBooks, in the last couple of years, has gained immense popularity among small and medium-sized businesses. It is widely considered the most effective and top accounting software with many features like monitoring cash flow, preparing taxes, and tracking productivity that ensures smooth functioning of any sort of organization. But despite being and innovative and robust accounting application, QuickBooks still receives some inevitable technical errors. While certain issues can be fixed by simply following the prompts on the screen, some may be complex and require the intervention of an expert. We are committed to offer you some functional and foolproof solutions of the QuickBooks Web Connector Error QBWC1085 issue that you may not be able to fix on your own.

In this blog post, we are going to discuss QuickBooks error QBWC1085. This sort of error usually occurs when you launch your QuickBooks desktop. Apart from providing you with troubleshooting ways to fix this issue, we are also going to tell you about the causes and tips to avoid it. So, read this article till the end. However, if you have any queries, then you can discuss it with our professionals by calling us at 1-800-761-1787 (toll-free). Our enterprise support experts and certified professionals will fix the bug for you in no time.

What is QuickBooks Web Connector?

QuickBooks Web Connector - Screenshot

We reckon that it will be ideal for you to learn a little about QuickBooks web connector before performing the troubleshooting steps for QuickBooks error QBWC1085. The Web Connector is basically an application developed by Microsoft that enables data sharing between QuickBooks Desktop and QBO hosted on the web fast and seamless. The web connector, like any other software, can receive bugs and errors.

This web connector is a web-based application for Windows users that also allows web services to exchange data with QuickBooks desktop products. Web connector and QuickBooks desktop use the same local network, and qbXML and qbposXML are allowed to pass between QB financial software or QuickBooks point of sale (POS) and web-based application. This error usually occurs when the log file named QWCLOG.TXT gets corrupted or damaged.

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Steps for adding new web service with QuickBooks web connector

Well, the process to add a new web service with QuickBooks web connector doesn’t involve any rocket science. .QWC extension files open on their own with QBWC, and they are the XML files. It should be noted that the web connector works with all QB desktop software that is supported by the QuickBooks SDK or the QBPOS SDK.

  • U.S. editions of QuickBooks financial software
  • Enterprise solutions
  • Premier 2002 and later versions
  • Pro 2002 and later versions
  • QuickBooks point of sale
  • Canadian editions of QuickBooks pro, premier, and enterprise
  • Also, the UK editions of Pro and the accounting edition of QuickBooks

Why QuickBooks Web connector error QBWC1085 occurs

The QuickBooks web connector error QBWC1085 is one of the most common errors that is reported in QuickBooks community by the users. The error happens when the log file named QWCLOG.TXT gets damaged or is by chance corrupted. In our blog, we will in details discuss the various causes and solutions to this error.

The error code QBWX1085 comes up with error codes stating as:

QBWC1085:QuickBooks was unable to write to the log file. QuickBooks will open without writing to log file.
QBWC1085:There was a problem with the log file. QuickBooks Web Connector will continue without the log file.
Exception TypeError:Unknown name
QBWC Error 1085- screenshot 3

What may lead to QBWC1085 error in QuickBooks Desktop?

This error is mainly caused due the reasons that are mentioned below:

  • When the QBWCLOG.TXT file of the web connector gets damaged because of some reason.
  • When you are unable to access the QBWCLOG.TXT file of the web connector.
  • This kind of error can occur if QuickBooks is not able to write the web connector log file.
  • In case you didn’t connect to the third-party programs with QuickBooks, then this kind of error could be seen.
  • Any kind of damages to the components of the QB web connector might end up in this kind of error.

Symptoms of QuickBooks Web Connector Error QBWC1085 or Exception TypeError: Unknown name

Users can encounter the below-listed signs and symptoms along with the QuickBooks Error QBWC1085.

  • If the functions of the web connector program are not working accordingly.
  • Another symptom of this error can be that the QuickBooks is not functioning in a proper manner.
  • Also, in case QuickBooks desktop freezes for a couple of minutes, then it is probable to have QBWC1085 error.
  • The error QBWC1085 can also be identified, if you are not getting any response from Windows.
  • In case your system hangs and doesn’t response for a couple of minutes.

See Also: QuickBooks Crash Com Error – Unable to Mail Invoices

Ways to Resolve the QuickBooks Error QBWC1085 or Exception TypeError: Unknown name

Users often find it very difficult to resolve the QuickBooks Web Connector Error QBWC1085 or the Exception Type Error: Unknown Name. However, by following the below-mentioned methods, they can easily troubleshoot the issue very easily and if not, then our error support team is always available for help.

Solution 1: Make sure to connect the company file to the third party program

The manual process that one can opt for is to ensure to connect the company file to the third-party program. For this, the below steps would work:

  • The first thing to do is to click on the Windows + R keys simultaneously.
  • After that, Run window will pop up on the screen.
  • After this, type MSConfig and then hit the OK button.
Type msconfig in Run box - Screenshot
  • Next, you have to hit a click on Startup tab.
  • Once done with that, now search and mark the Checkbox for QuickBooks web connector.
Web connector folder - Screenshot Image
  • After that, click on the Apply option and then also tap on OK button.
  • The final step is to Restart the computer and also check out if the web connector error gets fixed or not.

Solution 2: Change the name of QWCLOG.TXT file

Another solution that you can opt for is to rename the QWCLOG.TXT file. The steps involved in this are as follows:

  • The first and foremost thing to do is to open the taskbar and then right-click on QuickBooks Web Connector icon.
  • After that, click on the Exit option followed by opening the Windows File Manager.
  • Once done, visit the C:\Program Data\Intuit\QBWebConnector\log folder.
  • Now hit a right-click on the QWCLOG.TXT file and then opt for the Rename option.
  • After this, change the name to QWCLOGOLD.TXT and hit on Save option.
  • Once you are done with that, you have to reboot the web connector program.
  • The final step in this method is to reboot the computer and the reopen the software.

Read Also: Effective Solution to Resolve QuickBooks Error 6143

Solution 3: Remove web connector from the start-up menu

If you are not connected to QuickBooks to any 3rd Programs, then you can remove the Web Connector from the Start up menu. Below are the steps to do it.

  • The first thing to do is login on your computer as the Windows Administrator.
  • Once done, you have to navigate to following command C:\Progam Data\Microsoft \Windows\ Start Menu\ Program \ Start Up.
    • For Windows XP: You need to follow the path: Documents and Settings All Users/ Start Menu/ Program / Startup.
  • Now you have to delete the QuickBooks Web Connector File.
  • Once done, reboot your system and then open the QuickBooks program.

Solution 4: Manually Rename QWCLOG.TXT File

  • Use this step if your company data was connected with the third-party application through Web Connector.
  • Now close QuickBooks accounting software and Web Connector.
  • Navigate to the C://Program Data/Intuit and choose QBWebConnector on the next screen.
  • And then hit a click on Log and rename the QWCLOG.TXT to QWCLOGOLD.TXT.
  • Also, reopen the Web Connector.
  • In the last step, restart your computer and check if the issue has been fixed.

See also: How to Sync Outlook Contacts with QuickBooks Desktop?


We hope that you find the information provided in this post helpful. The above-mentioned 4 solutions can be easily performed by anyone for solving the QuickBooks Web Connector QBWC1085 error, even if one doesn’t have well-versed knowledge of computers and QuickBooks program.

In an unlikely chance, if the issue still persists after implementing the solutions provided herein, then you should get in touch with QuickBooks enterprise support team. Our knowledgeable and highly -trained experts can resolve any QB-related issues using their advanced tools and technology. Dial our 24×7 toll-free number i.e. 1-800-761-1787, and speak with our executives, who will assist you with your issues in the least possible time.


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