The Verify and Rebuild tool has been a bone-guard for users as it has successfully secured accounting data by the effective recovery of multifarious company file issues. While this continues to be a savior for small and medium sized businesses, it has been affected by different issues lately. Several QB users have reported to have encountered QuickBooks Rebuild Error 213 when running QuickBooks Verify and Rebuild data tool. Within the scope of this discussion, we shall clarify all the doubts related to this error which shall encompass the exact cause of this error and the troubleshooting steps for the same.

What is QuickBooks Error 213?

This error is a technical error which appears in some cases when the user tries to run the Verify and rebuild Tool in QuickBooks in pursuit of resolving certain Company file issues. The error may appear in two different forms given below:

ProblemLVL_ERROR–Error: Verify Account list. Duplicate name encountered. Duplicate entries in the QBWin.log file
ProblemError: Verify Name list. Duplicate name encountered. To fix, edit this element in the list and change its name.

Different signs that indicate QuickBooks Rebuild Error 213?

Below are mentioned some common symptoms that can be related to Error 213 in QuickBooks desktop.

  • QuickBooks performs sluggishly when running the Rebuild Data Tool and the tool fails to operate seamlessly.
  • The error message related to the issue directly appears on the screen.
  • Inability of the user to switch from the Single user mode to the Multi-user mode.
  • Erratic system behavior and frequent abrupt shut downs.
  • QuickBooks hangs repeatedly when using the Verify and Rebuild tool, or when opening the company file after scanning it using the tool.

You may read also: How to Fix QuickBooks Error PS077 or PS032?

Some notable causes of QuickBooks Error Message 231

Getting this error rooted out is not an arduous task as the sources of this error are limited. These include:

  • Duplicate entries in the QBWin.log file
  • Presence of a duplicate entry in the Accounts list
  • Using some third-party applications for importing transactions and lists.

Methods to Troubleshoot QuickBooks Error 213 (Duplicate Name Issue)

Users can refer to this section to get this error fixed in quick time frame. However, before embarking on the process, users should necessarily backup their Company files as an escape route for any data loss.

Method 1: Run QuickBooks as an admin

run as admin-screenshot

A simple way to fix the ongoing error is to allow admin rights. Just right-click QuickBooks icon, then select Run as Administrator. After that, try the Verify and Rebuild tool again.

Method 2: Make changes to the QBWin file

Duplicate entries in the QBWin file could also trigger Error 213 in QuickBooks desktop. To get it sorted out, users should change the duplicate entries in this file. For this, perform the following steps:

  • Initiate by running QuickBooks, again as an admin. Now, hit the F2 key on the main screen. This shall load the Product Information Window.
Product Information 2022 - Screenshot Image
  • With this Window open, hit the F3 key to reveal the Tech Help window.
  • After that, opt for the Open File tab, and then choose QBWin.log.
  • Another walkway is to navigate manually to the following location:

Drive (C):\Users \USER NAME \AppData \Local \Intuit \QuickBooks\log \XXX\

  • Herein, identify the QBWin.log file and proceed by double-clicking on it.
  • Now, the user needs to use the Short key Ctrl + F keys and then type in Duplicate.
  • Subsequent to that, the double entry/entries need to be renamed from the lists file.

Once the process is done, the user can close this file and visit the Verify and Rebuild options from the Utilities tab under the File menu. This should deal with Rebuild Error 213.

Utilities (Verifying the Data or Rebuild Data) - Screenshot

Read Also: How to Pick the Right Version of QuickBooks for You?

Method 3: Alter the inactive name in Lists to a different one

A duplicate name being inactive could also trigger such errors. In this context, the user should go for reviewing of all the lists, which also include the inactive ones. Subsequently, the inactive ones should be edited and their names should be changed. The process is simplified as follows:

  • Initiate by advancing to the Lists menu.
  • After that, make a move to choose the Item List.
Payroll Item List - Screenshot Image
  • Thereafter, the user needs to magnify the drop-down corresponding to the Item tab. Afterwards check the option to Show Inactive Items.
  • The user needs to check for existence of any duplicate names corresponding to the item. In case of any duplicate names, the user should either change the names, or get them deleted.

Method 4: Using QuickBooks Tools Hub program

Although the error should already be fixed until now, if it still keeps pervading, the user can run the one-stop holistic troubleshooting tool – Tools Hub program. This can potentially fix Error 213. Duplicate Name Error. Neither Renaming nor Merging as it contains a myriad of different tools.

QuickBooks Tool Hub - Image
  • If these tools fail to fix this error, then in that case, users should Clean Install QuickBooks Desktop using the Clean Install Tool located in the Tool Hub program.

See it Also: How to Rectify QuickBooks Error Code 1335?

That’s all!

We wind up this blog hoping that the multiple methods discussed within this article aided you in the resolution of error 213 from QuickBooks desktop. You should now be able to use the Verify and Rebuild tools without stumbling upon any impediment. For any unresolved queries, you can get in contact with our QuickBooks desktop error support professionals at the helpline i.e., 1-800-761-1787.


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