Learn the best steps to fix QuickBooks wont open or QuickBooks Desktop doesn’t start problem:

QuickBooks accounting software needs no specific introduction. It is one of the finest accounting software that has simplified the way people used to carry out their accounting and bookkeeping activities. A fact that can’t be denied is QuickBooks is prone to unnumbered errors, that can be very annoying for the users. QuickBooks won’t open or doesn’t start problem is one of the most annoying error that leaves the user in an unexpected state. This is a technical error that is often seen while opening the QuickBooks software. If you are also facing any such issue, then you can read this post till the end.

This post will brief you with the causes and fixes to QuickBooks desktop doesn’t start or won’t open error. Moreover, an alternate for the same can be to get in touch with our QuickBooks error support team via our toll-free number i.e. 1-800-761-1787. Our experts and certified professionals will be there to assist you in fixing this error with much ease.

You may also read: Steps to fix QuickBooks Error 80070057 (The parameter is incorrect)

What is QuickBooks won’t open issue and why it occurs?

QuickBooks can not open error message - Screenshot

Well, before learning the causes and fixes to this technical snag, it is important for the user to understand the basic facts about this error. This error is usually seen when the user tries to open the QuickBooks desktop. It comes up with an error message stating QuickBooks desktop won’t open or doesn’t start. However, in some situations no error might appear on the screen, but the system freezes suddenly. As a consequence of this error, the user might face issues with the system as well. This might also affect the company file. There are several possible triggers to this error, which we will be discussing later in this post.

What triggers to this error?

Talking about the factoring causing or triggering this issue, the list is not huge. There can be a couple of factors that can end up in QuickBooks doesn’t start issue. Let us have a look at some of the most common factors:

  • The very first reason can be corrupted hard disk
  • Also, very large company name can also be one of the factors
  • The user might face this technical issue due to outdated operating system
  • Incorrect installation of QuickBooks desktop can be one essential factor
  • The user might also end up in this error in case of missing or damaged QBWUSER.INI file

Signs and symptoms of QuickBooks doesn’t start or won’t open error

In order to identify the QuickBooks won’t open issue, the user can check out the below listed signs and symptoms.

  • The very first sign can be if the QuickBooks software freezes
  • Or the QuickBooks company file fails to open
  • The user might also encounter this issue if the windows run slowly
  • Similar error could also be seen if the system hangs every now and then
  • Also, if the system responds slowly to keyboard or mouse inputs
  • You can’t able to open QuickBooks

Important tips before troubleshooting

You can perform these steps before proceeding to the fixation methods:

  1. Update your QuickBooks desktop to latest
  2. Turn off hosting on your workstations
  3. Suppress the QuickBooks Desktop application
  4. Rename the TLG and ND files for your company file
  5. Repair your QuickBooks Desktop Installation

Read this also: Troubleshoot QuickBooks Web connector error QBWC1085

Methods to resolve QuickBooks Desktop doesn’t start or won’t open issue

Now that you know what factors might cause the issue, signs and symptoms, and various other facts related to this error. It is the right time to start with the fixation procedures. So, let us check out the methods that can help the user in resolving the QuickBooks won’t open error:

Method 1: Running Quick fix my program from QuickBooks tool hub

Step 1: Downloading and installing the QuickBooks Tool hub

  • For this, the user needs to close QuickBooks
  • And then, download the QuickBooks tool hub file form here. Also, save the file where it can be accessed easily
  • The next step is to open the downloaded file
  • And follow the onscreen instructions for installing the tool and also agree to the terms and conditions
  • Now, the user needs to double click the icon on the windows desktop to open the tool hub
QuickBooks Tool Hub - Logo

Step 2: Run Quick fix my program

  • After the QuickBooks tool hub is downloaded the user will have to run the quick fix my program
  • For that select the program problems in the tools hub
  • And then choose quick fix my program
Program problems - QB tool hub - Screenshot
  • Also, select the start QuickBooks desktop and open the data file

Method 2: Running QuickBooks install diagnostic tool from QuickBooks tools hub

  • In this method, the user needs to open the QuickBooks tools hub which was downloaded earlier
  • And then select the installation issues
  • After that, choose the QuickBooks install diagnostic tool and let it run
Choose QuickBooks Install Diagnostic tool - Screenshot
  • This might take some time i.e. approximately 20 minutes
  • Now, after the tool completes its task, the user is supposed to reboot the system
  • And start QuickBooks and open the data file

Also read: Fix QuickBooks Printer not activated Error Code 20 

Method 3: Opening company file from a different folder location

Many times, the location of the company file might get damaged or corrupted, which ultimately lead to this error. The steps involved in this process are as follows:

  • Firstly, press Windows + E keys together
  • And then, look for the data file with .qbw file extension. When the user look for a file location on a network server, that needs to browse to the network drive on which the data file is located
  • The next step is to right click and press copy
  • Now, locate the C: drive and make a new folder there
  • After that name that as QBTEST
  • The user is then required to open the new QBTEST folder and paste the company file
  • Also, open QuickBooks and hold the CTRL key
  • Towards the end the user needs to press open or restore an existing company and examine the C:\QBTEST folder that was built
No company open window - Screenshot
  • And to end the process, the user needs to open the company file copied in the QBTEST Folder.

Method 4: Perform a Clean installation of QuickBooks

Clean Install Utility - Screenshot

Many times, clean installation of QuickBooks fixes a lot of errors. Thus, it is recommended to uninstall and re-install the QuickBooks desktop. This process can be pretty much helpful in fixing the QuickBooks won’t open issue. However, if it doesn’t work, you can check out the other available options as well.

Method 5: Rebooting the system

Restart your PC - Screenshot

There can be certain errors that can be fixed by merely restarting the system. Thus, the user is suggested to open the Start menu and then click on the power tab, followed by selecting the restart option. After the restart is done, you can open QuickBooks desktop and check if the error persists.

You may also like: Converting a QuickBooks Online Company File to Desktop

Method 6: Creating a new windows admin user

Create new Windows Admin User-Screenshot
  • In this process, the user needs to click the control panel and then navigate through it
  • Also, double click the user account and then manage user tab. Also, click the add tab
  • Once done with that, the user needs to enter the name as well as domain of the admin and hit OK button
  • After that, select administrator, if you are using Windows 10
  • And then click finish, which will direct to the user accounts dialog box and also hit OK and you are good to go.

Method 7: Close QBW32.exe process

Close QBW32.exe process - Screenshot
  • The user is supposed to close the QBW32.exe process by right click the windows taskbar and select the start task manager option
  • And then click on the process tab and also click on image name
  • The next step is to locate and select exe
  • And also click on end process to close exe process and you are done

You might also like: Fix QuickBooks Multi-User Mode Not Working Problem

Method 8: Rename the QBWUSER.INI file

Rename QBWUSE.INI File- Screenshot
  • Initially, the user needs to access the folder where ini file is saved.
  • And then click on the QBWUSER.INI file and also select the rename option
  • The user is also supposed to type in Insert.old in the last file name
  • And also change the name of ecml.file.
  • And lastly, check if the error persists

Method 9: Suppressing QuickBooks desktop installation

  • For this, the user will have to right click the QuickBooks desktop icon
  • After that, press on Ctrl key and also choose open tab. Hold Ctrl key till the No company open window appears
  • The last step is to open QuickBooks desktop
Suppress QuickBooks installation-screenshot

See Also: How to Access QuickBooks desktop remotely?

Instant support is just a call away!

Performing or implementing any of the above stated methods can work in fixing the QuickBooks wont open issue. However, if a situation arises when none of the above methods worked in fixing the issue on your behalf, then in that case we would recommend you to get in touch with a team of experts and certified accounting professionals, who can handle the situation.

You can also give us a call at our toll-free number i.e. 1-800-761-1787, and our QuickBooks enterprise technical support team will ensure to provide you with the best possible support services.


Other helpful articles to read:

Resolve Unrecoverable error in QuickBooks Desktop

What is QuickBooks Error H202, and how do you fix it?

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