Follow these updated methods when you can’t open your QuickBooks desktop:

QuickBooks accounting software needs no specific introduction. It is one of the finest accounting software that has simplified the way people used to carry out their accounting and bookkeeping activities. A fact that can’t be denied is QuickBooks is prone to unnumbered errors, that can be very annoying for the users. QuickBooks desktop won’t open or doesn’t start problem is one of the most annoying error that leaves you in an unexpected state. It is a technical error that is often seen while opening the QuickBooks software. If you are facing any such issue, then you can read this post till the end. This post will brief you with the causes and fixes to QuickBooks desktop doesn’t start or won’t open error.

Moreover, if you don’t have much time to spend on fixing this issue then you can simply get in touch with our professionals using our support number i.e., 1-800-761-1787. Our certified professionals will be there to assist you in fixing this error with much ease.

You may also read: Steps to fix QuickBooks Error 80070057 (The parameter is incorrect)

What is QuickBooks won’t open issue and why it occurs?

QuickBooks can not open error message - Screenshot

Well, before learning the causes and fixes to this technical snag, it is important for you to understand the basic facts about this error. This error is usually seen when a user tries to open the QuickBooks desktop or a company file but failed to do. It comes up with an error message stating QuickBooks desktop won’t open or doesn’t start.

However, in some situations no error might appear on the screen, but the system freezes suddenly. As a consequence of this error, you might face issues with the system as well. It might also affect the company file and it’s data. There are several possible triggers to this error, which we will be discussing later in this post.

What triggers to QuickBooks Desktop doesn’t start or won’t open error?

Talking about the factoring causing or triggering this issue, the list is not huge. There can be a couple of factors that can end up in QuickBooks doesn’t start issue. Let us have a look at some of the most common factors:

  • The first reason can be corrupted hard disk.
  • There is very large company name.
  • You are using an outdated operating system.
  • Incorrect installation of QuickBooks desktop can be one essential factor.
  • Missing or damaged QBWUSER.INI file.

Signs and symptoms of QuickBooks won’t open error

In order to identify the QuickBooks won’t open issue, you can check out the below listed signs and symptoms.

  • First sign can be if the QuickBooks software freezes or the QuickBooks company file fails to open.
  • You might also encounter this issue if the windows run slowly.
  • If the system hangs every now and then.
  • If the system responds slowly to keyboard or mouse inputs.
  • You can’t able to open your QuickBooks.

Important tips before troubleshooting

You can perform these steps before proceeding to the fixation methods:

  1. Update your QuickBooks desktop to latest
  2. Turn off hosting on your workstations
  3. Suppress the QuickBooks Desktop application
  4. Rename the TLG and ND files for your company file
  5. Repair your QuickBooks Desktop Installation

Read this also: Troubleshoot QuickBooks Web connector error QBWC1085

Methods to resolve QuickBooks Desktop doesn’t start or won’t open issue

Now that you know what factors might cause the issue, signs and symptoms, and various other facts related to this error. It is the right time to start with the fixation procedures. So, let us check out the methods that can help users in resolving the QuickBooks won’t open error:

Method 1: Running Quick fix my program from QuickBooks tool hub

Step 1: Downloading and installing the QuickBooks Tool hub

  • Firstly, you need to close QuickBooks.
  • Download the QuickBooks tool hub file form here. Also, save the file where it can be accessed easily.
  • Open the downloaded file and follow the onscreen instructions for installing the tool and also agree to the terms and conditions.
  • Now you need to double click the icon on the windows desktop to open the tool hub.
QuickBooks Tool Hub - Logo

Step 2: Run Quick fix my program

  • After the QuickBooks tool hub is downloaded you will have to run the quick fix my program.
  • Select the program problems in the tools hub.
  • Choose quick fix my program.
Program problems - QB tool hub - Screenshot
  • Lastly, select the start QuickBooks desktop and open the data file.

Method 2: Running QuickBooks install diagnostic tool from QuickBooks tools hub

  • In this method, you need to open the QuickBooks tools hub which was downloaded earlier.
  • Select the installation issues.
  • Choose the QuickBooks install diagnostic tool and let it run.
Choose QuickBooks Install Diagnostic tool - Screenshot
  • This might take some time i.e. approximately 20 minutes.
  • Now once the tool completes its task, you are supposed to reboot the system.
  • And start QuickBooks and open the data file.

Also read: Fix QuickBooks Printer not activated Error Code 20

Method 3: Opening company file from a different folder location

Many times, the location of the company file might get damaged or corrupted, which ultimately lead to this error. The steps involved in this process are as follows:

  • Press Windows + E keys together.
  • Look for the data file with .qbw file extension. When you look for a file location on a network server, that needs to browse to the network drive on which the data file is located.
  • Next step is to hit a right click and press copy.
  • Locate the C: drive and make a new folder there and after that name that as QBTEST.
  • Open the new QBTEST folder and paste the company file.
  • Also open QuickBooks and hold the CTRL key.
  • In last step, you need to press open or restore an existing company and examine the C:\QBTEST folder that was built.
No company open window - Screenshot
  • And open the company file copied in the QBTEST Folder.

Method 4: Perform a Clean installation of QuickBooks

Clean Install Utility - Screenshot

Many times, clean installation of QuickBooks fixes a lot of errors. So, it is recommended to uninstall and re-install the QuickBooks desktop. This process can be pretty much helpful in fixing the QuickBooks won’t open issue. However, if it doesn’t work, you can check out the other available options as well.

Method 5: Rebooting the system

Restart your PC - Screenshot

There can be certain errors that can be fixed by merely restarting the system. Hence, you are suggested to open the Start menu and then hit a click on the power tab, followed by selecting the restart option. After the restart is done, you can open QuickBooks desktop and check if the error persists.

You may also like: Converting a QuickBooks Online Company File to Desktop

Method 6: Creating a new windows admin user

Add New Windows Admin User in Windows 10 - Screenshot
  • In this process, you need to click the control panel and then navigate through it.
  • Double click the user account and then manage user tab. Also, click the add tab.
  • Once done with that, you need to enter the name as well as domain of the admin and hit OK button.
  • Choose administrator, if you are using Windows 10.
  • Click finish, which will direct to the user accounts dialog box and also hit OK and you are good to go.

Method 7: Close QBW32.exe process

Close QBW32.exe process - Screenshot
  • Close the QBW32.exe process by right click the windows taskbar and select the start task manager option.
  • Now click on the process tab and also click on image name.
  • Next step is to locate and select exe.
  • Hit a click on end process to close exe process and you are done.

You might also like: Fix QuickBooks Multi-User Mode Not Working Problem

Method 8: Rename the QBWUSER.INI file

Rename QBWUSE.INI File- Screenshot
  • Initially, you need to access the folder where ini file is saved.
  • Hit a click on the QBWUSER.INI file and also select the rename option.
  • Type in Insert.old in the last file name and change the name of ecml.file.
  • Check if the error persists.

Method 9: Suppressing QuickBooks desktop installation

  • For this, you will have to right click the QuickBooks desktop icon.
  • Press on Ctrl key and also choose open tab. Hold Ctrl key till the No company open window appears.
Suppress QuickBooks installation-screenshot
  • Open QuickBooks desktop.

See Also: How to Access QuickBooks desktop remotely?

Instant support is just a call away!

Implementing any of the above stated methods can work in fixing the QuickBooks wont open issue. However, if a situation arises when none of the above methods worked in fixing the issue on your behalf, then in that case we would recommend you to get in touch with our QuickBooks enterprise technical support team of experts and certified accounting professionals who can handle the situation for you.

Give us a call using our tech support number i.e., 1-800-761-1787, and our dedicated support team will ensure to provide you with the best possible support services.


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