Get all the causes and solution related to the QuickBooks payroll update error 12007:

QuickBooks Desktop has ushered an unprecedented boom in the accounting industry by accentuating growth and efficiency across businesses. However, what cannot be neglected is the myriad of errors that hamper its efficient working every now and then. However, a peculiarity about these QuickBooks errors is that every error can be resolved by implementing a few troubleshooting methods. One such error which we shall be covering in this article is the QuickBooks payroll update error 12007, which is often seen when downloading the payroll or updating the QuickBooks Desktop software. This error can also pop up in case the software is unable to connect to the internet.

Moreover, you might also bump into this error due to some specific browser, antivirus, or firewall issues. This error might seem to be daunting and unmanageable, but our team of experts has come up with a comprehensive guide to familiarize you with the various causes leading to this particular error and also the various troubleshooting strategies that can be implemented to shun off this error easily. If you are curious to learn about the QuickBooks payroll error code 12007, then stay glued to this segment to develop a better understanding of this technical issue and its troubleshooting avenues. You might see the following error message on your desktop screen:

QuickBooks Update ErrorError 12007
ProblemA Network timeout that is preventing QuickBooks from accessing the server.
QuickBooks Payroll Update Error 12007 - Screenshot Image

In case you don’t want to invest your time in fixing the QuickBooks error 12007 manually, then we are here to assist you. Don’t give a second thought to connecting with our U.S. based accounting experts using our helpline i.e., 1-800-761-1787. We will ensure to cater the best possible services tailored to your requirements.

A Brief Overview Of QuickBooks Error Code 12007

The QuickBooks error code 12007 is usually seen due to a software update timeout. In case the software isn’t having access to the server, this error is probable to occur. Moreover, when you try to update the QuickBooks desktop or try to make certain changes to the QuickBooks payroll service function, this error might emerge.

While you leverage the benefits offered by the QuickBooks software, it also becomes necessary to update the software from time to time in order to avail the updated features. When you make an attempt to download a payroll or update QuickBooks to the latest release, there are chances for such an error to show up. Also, misconfigured systems files can also trigger registry errors within the operating system and accounting software. Tackling all such factors is possible when you follow the below-given steps. Let us head forward and explore the measures that can be taken to do away with this kind of error.

You may also consider: How to Recover from QuickBooks Error Code 6129 0?

Convenient methods to fix the QuickBooks Error 12007

The following infographic will help you to troubleshoot the QuickBooks error code 12007 more quickly.

Effective ways to resolve QuickBooks Error Code 12007 - Infographic Image

Causes And Solutions To Fix QuickBooks Update Error 12007

You can end up with the QuickBooks error code 12007 due to a handful of factors that can be rectified by performing their respective solutions. Let us unleash each of the causes and fixes one by one:

Cause 1: Internet security and firewall blocking QuickBooks access to the server

Solution: Fixing internal QuickBooks desktop, computer, and internet issues

  • Under this method, you will have to Check any computer updates. And then install all the Available updates.
  • Furthermore, make sure to Update the QuickBooks Desktop to the latest release.
Help + Update QuickBooks desktop - Screenshot
  • Check the Internet latency and identify any dripped internet packets.
  • Upgrade the Internet Explorer and make it the Default browser. Note that this step is mandatory as QuickBooks would work better with the Internet Explorer browser.
default browser internet explorer- Screenshot
  • Now, check and rectify the SSL settings.
Clear SSL State - Screenshot
  • Also, check the Internet firewall and internet security settings and Allow QuickBooks connections.
Check internet firewall and internet security settings and allow QuickBooks connections - Screenshot Image
  • At last, reboot the system, and you are good to go.

Related Post: QuickBooks Payroll Update Error 15240

Cause 2: Incorrect SSL Settings

Solution: Reset the internet web browser

  • In this particular method, first, open the Internet browser and pick the Tools.
  • Later, opt for the Internet options.
Do changes to the Internet Options - Screenshot 2
  • Head to the Advanced tab and tap on Reset tab.
Reset or Restore defaults in IE - Screenshot
  • Now, the default settings will be applied by the internet browser.
  • Finally, you will have to hit on the OK tab and restart the system.

Cause 3: Internet Explorer browser not set as the default browser

Solution: Check Internet Explorer settings

  • In order to check the internet explorer settings, you will first have to close QuickBooks and open internet explorer.
  • Next, pick Tools and hit on the Internet settings option.
Choose internet options in IE - Screenshot
  • Open the Security tab and hit on the Globe icon, and set the security level at Medium-high.
Medium High Settings in Internet Options - Screenshot
  • Furthermore, you will have to open the Connection tab, and if you haven’t used the dial-up mode on the system, then choose the Never dial-up connection option. And also, choose the Correct ISP and hit on the OK tab.
Never dial up connection option - Screenshot Image
  • Next step is to choose the LAN settings tab and ensure that the Automatically detect settings tab is marked. Also, check that you use a proxy server option.
automatically detect settings - Screenshot
  • Afterward, open the Advanced tab and hit on the Restore advanced settings option.
  • Under the Settings tab, look for the USE TLS 1.2 option make sure to select it.
Restore advanced settings - Screenshot
  • Proceed ahead by hitting on Ok. Then, save the changes and close the Internet explorer browser.
  • Lastly, reboot the system and try updating the QuickBooks Desktop again.

See Also: How to Troubleshoot QuickBooks Error 6000, 80?

Cause 4: Third-party programs in the background tampering with QuickBooks functionalities

Solution: Open windows in safe mode

Safe mode with networking - Screenshot

The error code 12007 can also be rectified by accessing Windows in the Safe Mode. This shall let you know if the error is being caused by some software running in the background. In this context, follow the steps given below:

  • Initially, Reboot your PC.
  • Afterward, keep tapping on the F8 key until the Advanced Boot options show up.
  • Now, choose the Safe Mode with Networking option and hit on the Enter key afterward.
  • Once the Desktop shows up, launch the QuickBooks software and attempt to update. Check if the error shows up.
  • If the error doesn’t show up, it means that some software is interfering with the update process.
  • Proceed with the update process as usual and restart your PC.
  • The error won’t show up thereafter.

Cause 5: Network timeout issue

Solution: Reset the Program’s update settings

  • Herein, you will have to open QuickBooks desktop and hit on the Help tab.
  • After that, choose the Update Now tab.
Update now - Screenshot
  • Head to the Reset update checkbox and hit on the Get updates tab.
update QuickBooks-screenshot
  • At last, check if the updates were installed without showing the error code 12007.

Cause 6: Using an Outdated QuickBooks software

Solution 1: Update the payroll and QuickBooks desktop

  • In this method, you need to Unplug the wireless router or internet plug and see the internet latency.
  • Open your QuickBooks and the company file.
  • Tap on the Ctrl + K keys.
  • A window will appear, where you will have to hit on the Edit tab.
  • Uncheck the Open payroll setup option.
  • Wait for the process to complete and update.

Solution 2: Fix the QuickBooks payroll update services

  • In order to fix the issue, you will have to Check the internet set-up in QuickBooks desktop from the Internet options menu.
  • Heading forward, validate the System internet speed.
  • Hit on Next. Along with that, choose the Advanced connection settings.
  • Head to the Display the internet properties window and hit on the Advanced tab.
Advanced connection settings - Screenshot
  • You will then have to checkmark the SSL 2.0 and SSL 3.0 options.
  • Now, tap on the Apply button, followed by hitting on the Ok tab.
  • Close the tabs and reboot the software.
  • Lastly, try to Update the QuickBooks payroll services.

Read Also: How to Fix Overflow Error in QuickBooks desktop?


QuickBooks error code 12007 can be resolved easily by implementing the above-illustrated solutions. Despite that, if you are still unable to rectify the error successfully, you need not worry, as our expert team is there to rescue you. Feel free to connect with our QuickBooks payroll technical support team using our technical support line, i.e., 1-800-761-1787.

Our U.S.-based accounting and bookkeeping professionals will come up with the most relevant and feasible solutions for you. We are available 24/7 to resolve your QuickBooks-related queries and technical issues.


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