Get all the causes and solution related to the QuickBooks payroll update error 12007:

QuickBooks Desktop has ushered an unprecedented boom in the accounting industry by accentuating growth and efficiency across businesses. However, what cannot be neglected is the myriad of errors that hamper it’s efficient working every now and then. However, a peculiarity about these QuickBooks errors is that every error can be resolved by implementing a few troubleshooting methods. One such error which we shall be covering in this article is the QuickBooks payroll update error 12007, which is often seen when downloading the payroll or updating the QuickBooks Desktop software. This error can also pop up in case the software is unable to connect to the internet.

Moreover, you might also bump into this error due to some specific browser, antivirus, or firewall issues. This error might seem to be daunting and unmanageable, but our team of experts has come up with a comprehensive guide to familiarize you with the various causes leading to this particular error and also the various troubleshooting strategies that can be implemented to shun this error easily. If you are curious to learn about the QuickBooks payroll error 12007, then stay glued to this segment to develop a better understanding of this technical issue and its troubleshooting avenues. You might see the following error message on your desktop screen:

QuickBooks Update ErrorError 12007
ProblemA Network timeout that is preventing QuickBooks from accessing the server.
QuickBooks Payroll Update Error 12007 - Screenshot Image

In case you don’t want to invest your time in fixing the QuickBooks error 12007 manually, then we are here to assist you. Don’t give a second thought to connecting with our U.S.-based accounting experts using our helpline i.e., 1-800-761-1787. We will ensure to cater the best possible services tailored to your requirements.

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A Brief Overview Of QuickBooks Error Code 12007

This error is usually seen due to a software update timeout. Moreover, when you try to update the QuickBooks desktop or try to make certain changes to the QuickBooks payroll service function, this error might emerge.

While leveraging the benefits offered by QuickBooks, it also becomes necessary to update the software from time to time to avail of the updated features. When you attempt to download a payroll or update QuickBooks to the latest release, there are chances for such an error to show up. Also, misconfigured systems files can trigger registry errors within the operating system and accounting software. Tackling all such factors is possible when you follow the below-given steps. Let us head forward and explore the measures that can be taken to do away with this kind of error.

The following infographic will give you a rudimentary insight into QuickBooks error 12007.

Effective ways to resolve QuickBooks Error Code 12007 - Infographic Image

Conspicuous Signs and Symptoms for QuickBooks Error 12007

Some of the common signs that users can relate to such error are:

  • The user is unable to Update QuickBooks and instead encounters an error message related to Error 12007.
  • The system experiences frequent crashes, especially when updating QuickBooks.
  • Unexpected system lags while running QuickBooks.

What may lead to QuickBooks Error Code 12007?

Here are some possible causes of this error:

  • Internet security and firewall are blocking QuickBooks.
  • Internet Explorer browser not the default browser may also lead to this error.
  • Third-party programs tampering with QuickBooks functionalities
  • The previous QuickBooks Update was incomplete
  • Erroneous Connection Settings
  • Incorrect SSL settings

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Various Solution Methods to Rectify QuickBooks Error Code 12007

You can end up with QuickBooks payroll error 12007 due to a handful of factors that can be rectified by performing their respective solutions. Let us unleash each of the causes and fixes one by one:

Solution 1: Add QuickBooks desktop as an exception in the Firewall

  • Hit on the Start menu.
  • Search for Windows Firewall and open the same.
  • Now, visit Advanced Options.
  • Hit a right-click on the Inbound Rules.
Create a new rule in firewall settings - Screenshot Image
  • Soon after, hit on Port.
  • Follow up by hitting on Next.
  • Ensure that TCP is chosen.
  • Use the correct port for the QuickBooks version installed on the computer.
    • QuickBooks Desktop 2023 and later: 8019, XXXXX.
    • QuickBooks Desktop 2022 and later: 8019, XXXXX.
    • QuickBooks Desktop 2021 and later: 8019, XXXXX.
    • QuickBooks Desktop 2020 and later: 8019, XXXXX.
    • QuickBooks Desktop 2019: 8019, XXXXX.
    • QuickBooks Desktop 2018: 8019, 56728, 55378-55382.
    • QuickBooks Desktop 2017: 8019, 56727, 55373-55377.
  • Following that, hit on Next and also tap on Allow the Connection option.
Allow the connection - Screenshot Image
  • Once done, hit on Finish.
  • Repeat the procedure for the Outbound Rules.

Solution 2: Clear SSL state

  • Navigate to Internet Properties.
  • After that, under the Certificates option, click on the Clear SSL state tab.
Clear SSL State - Screenshot
  • Also, check the Internet firewall and internet security settings and Allow QuickBooks connections.
Check internet firewall and internet security settings and allow QuickBooks connections - Screenshot Image
  • At last, reboot the system, and you are good to go.

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Solution 3: Make Internet Explorer the default browser

Resetting the default browser to Internet explorer - Screenshot
  • Open Internet Explorer.
  • Thereafter, head to the Tools menu.
  • From there, click on Internet Options.
  • Now, hit on Programs and click on the Make Default option.
  • When done with that, hit on Ok.

Solution 4: Open Windows in Safe Mode

QuickBooks error 12007 can also be rectified by accessing Windows in the Safe Mode. This shall let you know if the error is being caused by some software running in the background. In this context, follow the steps given below:

  • Initially, Reboot your PC.
  • Afterward, keep tapping on the F8 key until the Advanced Boot options show up.
Safe mode with networking - Screenshot
  • Now, choose the Safe Mode with Networking option and hit on the Enter key afterward.
  • Once the Desktop shows up, launch the QuickBooks software and attempt to update. Check if the error shows up.
  • If the error doesn’t show up, it means that some software is interfering with the update process.
  • Proceed with the update process as usual and restart your PC.
  • The error won’t show up thereafter.

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Solution 5: Reset the Update settings

  • Herein, you will have to open QuickBooks desktop and hit on the Help tab.
  • After that, choose the Update Now tab.
Update now - Screenshot
  • Head to the Reset update checkbox and hit on the Get updates tab.
update QuickBooks-screenshot
  • At last, check if the updates were installed without showing the error code 12007.

Solution 6: Fix Advanced Connection Settings

  • In order to fix the issue, you will have to Check the internet setup in QuickBooks Desktop from the Internet options menu.
  • Heading forward, validate the System internet speed.
  • Hit on Next. Along with that, choose the Advanced connection settings.
  • Head to the Display the internet properties window and hit on the Advanced tab.
Advanced connection settings - Screenshot
  • You will then have to checkmark the SSL 2.0 and SSL 3.0 options.
  • Now, tap on the Apply button, followed by hitting on the Ok tab.
  • Close the tabs and reboot the software.
  • Lastly, try to Update the QuickBooks payroll services.

Solution 7: Reset Internet Settings

  • In this particular method, first, open the Internet browser and pick the Tools.
  • Later, opt for the Internet options.
Do changes to the Internet Options - Screenshot 2
  • Head to the Advanced tab and tap on the Reset tab.
Reset or Restore defaults in IE - Screenshot
  • Now, the default settings will be applied by the internet browser.
  • Finally, you will have to hit on the OK tab and restart the system.

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QuickBooks error code 12007 can be resolved easily by implementing the above-illustrated solutions. Despite that, if you are still unable to rectify the error successfully, you need not worry, as our expert team is there to rescue you. Feel free to connect with our QuickBooks payroll technical support team using our technical support line, i.e., 1-800-761-1787.

Our U.S.-based accounting and bookkeeping professionals will come up with the most relevant and feasible solutions for you. We are available 24/7 to resolve your QB-related queries and technical issues.


Can a problem with internet connectivity cause error 12007?

Yes! This problem can be caused by network connectivity issues. Users should ensure that their internet connection is stable and working properly.

How do I update Internet Explorer to resolve this error?

To update Internet Explorer, follow these steps:
1. Open Internet Explorer.
2. After that hit a click on the Gear icon (Settings) in the top-right corner.
3. Now hit on About Internet Explorer.
4. If there is an update available, it will prompt you to install it.
5. Follow the on-screen instructions to complete the update.

What SSL settings should I configure in Internet Explorer to fix such error?

To configure SSL settings in Internet Explorer, follow these steps:
1. First, open Internet Explorer and hit a click on the Gear icon.
2. Next, choose Internet Options.
3. Now go to the Advanced tab.
4. In the next step, scroll down to the Security section.
5. Ensure that Use SSL 2.0 and Use SSL 3.0 options are selected.
6. Then, unmark Use TLS 1.0, Use TLS 1.1, and Use TLS 1.2 options.
7. In last, hit a click on Apply tab and then Ok to save the changes.

What are SSL settings in Internet Explorer?

SSL is known for Secure Sockets Layer in Internet Explorer (IE). These refer to the configuration options related to the security protocol, that are used to establish a secure and encrypted connection b/w the web browser and the website.


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