QuickBooks Error 101 belongs to the category of script error. It is usually encountered in QuickBooks Online and is caused when Windows O/S is unable to run and process certain web-based programs, including ActiveX, Java, Flash player and .Net Framework. This error prevents the connection with the bank account, and users instead get stumbled upon the following error message:

The connection to Online Banking is currently unavailable. Try again in a few hours (101).”

We shall unravel all the major causes pertaining to this error and the various methods that shall help our readers in troubleshooting QuickBooks Online Error 101.

Causes behind QuickBooks Online Error Code 101

Some of the main provoking causes that may embolden this error in QuickBooks Online are:

  • The Operating System is unable to run web-based apps like Flash, Java, .Net Framework and ActiveX.
  • Internet settings may be set incorrectly. This may deter the connection between QuickBooks Online and the internet.
  • Microsoft components, including .Net Framework and ActiveX Controls, may be damaged or not set to the latest version.
  • Script Debugging might be turned off by the user. This can be a direct cause of Online Error 101 in QuickBooks.

You may check also: How to Fix QuickBooks Unable to Add Item to List Error?

Methods for Fixing QuickBooks Online Error 101

Here are some steps you can follow to resolve QuickBooks Online Error 101:

Method 1: Add Intuit as a Trusted Site

Perform the steps below in order to add Intuit and QuickBooks URLs in the internet settings to allow a seamless connection between QuickBooks and the Server.

  • In the beginning, launch the Internet Explorer.
  • Hit the Gear icon.
  • Click on Internet Options.
Internet Options - Image
  • Now, hit on the Security tab.
  • Here, pick the Trusted Sites option.
Add intuit data protect to the trusted sites - Screenshot
  • Click on the Sites option.
  • Add the following URL – “https://*.intuit.com.”
  • Hit on Add and then add another URL – “https://*.QuickBooks.com.”
  • Upon adding both URLs, click on Close.
  • Go to the Custom Level option and search for Miscellaneous.
  • After that hit a click on the option to Allow Cross-Domain Requests.
  • Then, click on Ok.
  • Hit on Apply and then click on the OK tab.

Method 2: Resetting the Pop up Settings

  • Go to the Privacy tab.
  • Herein, click on the Advanced option.
  • Place a checkmark beside the Override Automatic Cookie Handling option.
  • The user should ensure that the First Party and Third Party Cookies are allowed in the settings.
Turn on the pop-up blocker - Image
  • Then, enable the “Always Allow Session Cookies” option.
  • Hit on Ok in order to save the changes.

Read Also: How to Correct the Incorrect COGS in QuickBooks Desktop?

Method 3: Turn on ActiveX Controls

The steps for turning on the Active X Controls are:

  • Open Internet Explorer.
  • Click on the Security tab.
  • After that, click on the Internet options.
  • Hit on the Custom Level.
Turn on ActiveX Controls - Image
  • Now, go to the Internet Zone window, followed by going to the ActiveX Controls and Plugins.
  • Herein, turn on the following options:
    • Download Signed ActiveX controls,
    • Binary and Script Behaviors,
    • Script ActiveX Controls Marked Safe for Scripting, and
    • Run ActiveX Controls and Plugins options.
  • After that, hit on the Ok tab.
  • Now, make an exit from the browser.

Method 4: Enabling TLS 1.2

The procedure for turning on TLS 1.2 are:

  • Go to the Advanced tab.
  • Herein, ensure that the checkbox beside “Use TLS 1.2” is marked. If not, mark the same.
  • Click on Do Not Save Encrypted Pages to Disk.
Do Not Save Encrypted Pages to Disk - Image
  • Make sure to unmark this option.
  • Once done, hit on Apply.
  • Follow it up by clicking on Ok.

See Also: How to Zero Out Payroll Liabilities in QuickBooks?

Method 5: Update web-based applications

Updating web-based applications like Java, Active X, .NET Framework can sort out QuickBooks Error 101. The instructions below can help.

  • Navigate to the Java Download Center.
  • Download and install the latest compatible version of Java on the system.
  • Similarly, go to the website of Microsoft and download and install .NET Framework 4.5.
download and install .NET Framework 4.5 - Image
  • It is also suggested that users update their Windows O/S.
  • For that, click on the Start menu and type Update.
  • Click on Windows Update to open it, and then click on Search for Updates.
Check for updates in windows 10 - Screenshot Image
  • Mark all the updates, especially the ones related to the web-based applications.
  • Once done, restart the computer to install these updates.

Method 6: Update Banking in QuickBooks Online

  • Open QuickBooks Online.
  • After that, go to the Banking section.
Update Banking in QuickBooks Online - Image
  • Now, click on the Banking option.
  • Lastly, hit on Update.

See it Also: How to Troubleshoot QuickBooks Error Code 6000, 308?

Method 7: Inspect the network and QBO Banking

1st Step: Log in to the bank website

  • Open the browser and navigate to the bank website.
  • Sign into the account by typing in the correct credentials.
  • If any technical aberrations appear, it means that the issue is due to some back-end server maintenance from the bank side.
  • However, no error creeps in; it indicates that the issue is with the internet settings.

2nd Step: Verify the account status

Users should check their bank account balance and also view recent transactions to check if their account is active. An inactive bank account could also lead to Online banking error 101. If that is the case, then visit your branch at the earliest to activate the bank account.

Summing Up!

This article discussed in detail the steps that should help readers troubleshoot QuickBooks Error 101. For help on other QuickBooks issues, you can contact our QuickBooks desktop error support experts at the helpline i.e., 1-800-761-1787.


What is QuickBooks Error code 101 in QBO?

This error is encountered by users when they attempt to download transactions or reconcile their bank accounts through QuickBooks. The main pushers for this error are wrong credentials while logging in to QBO or the web-browser settings being outdated.

Is QuickBooks Error 101 encountered in QuickBooks Desktop as well?

No! Error code 101 is specific to QuickBooks Online only.

Can tools by Intuit help in fixing QuickBooks Error 101?

The various tools rolled out by Intuit are encapsulated in the composite tool called the QuickBooks Tool Hub. Pertinently, the features included in this tool can fix errors encountered in QuickBooks Desktop, not QuickBooks Online.

Whare are Active X Controls?

ActiveX connotes an advanced technology by Microsoft through which users can view and edit documents in different extensions through their web browsers.


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