How to Fix QuickBooks Desktop Won’t Open or Doesn’t Start Issue?

QuickBooks desktop won’t open or doesn’t start problem is one of the most annoying error that leaves you in an unexpected state. It is a technical error that is often seen while opening the QuickBooks software. If you are facing any such issue, then this segment might be helpful to you. In this post we have briefed you with the causes and fixes to QuickBooks won’t open issue.

Moreover, if you don’t have much time to spend on fixing this error, then you can get in touch with our professionals using our support number, i.e., 1-800-761-1787. Our certified professionals will be there to assist you in fixing this error with ease.

What is QuickBooks won’t open issue and why it occurs?

Well, before learning the causes and fixes to this technical snag, it is important for you to understand the basic facts about this error. This error is usually seen when a user tries to open the QuickBooks desktop or a company file but failed to do. It comes up with an error message stating “QuickBooks Won’t Open” or “Doesn’t Start“. However, in some situations no error might appear on the screen, but the system freezes suddenly. As a consequence of this error, you might face issues with the system as well. It might also affect the company file and it’s data. There are several possible triggers to this error, which we will be discussing later in this post.

Important Note: In case the user gets the warning message – “QuickBooks needs a subscription or QuickBooks subscription has lapsed“, then make sure to verify that you are using a supported version of QuickBooks Desktop or their subscription is active or got expired. The users can download a supported version of QuickBooks or check their subscription status directly from their CAMPS (Customer Account Management Portal).

Methods to resolve QuickBooks Desktop doesn’t start or won’t open issue

Now that you know what factors might cause the issue, signs and symptoms, and various other facts related to this error. It is the right time to start with the fixation procedures.

Important tips before troubleshooting

You can perform these steps before proceeding to the fixation methods:

1. Update your QuickBooks desktop to latest
2. Turn off hosting on your workstations
3. Rename the .TLG and .ND files
4. Repair the QuickBooks desktop software installed on your PC.

Now check out the methods that can help users in resolving the QuickBooks won’t open error:

Method 1: Rename the QBWUSER.INI file

The steps to rename the QBWUSER.ini file are given as under:

• Initially, you need to access the folder housing the Ini file.
• Click on the QBWUSER.INI file and also select the Rename option.

• Type in Insert.old in the last file name and change the name of the Ecml file.
• Check if the error persists.

Method 2: Suppress the QuickBooks desktop installation

• For this, you will have to right click the QuickBooks desktop icon.
• Hit the Ctrl key and choose the open tab. Hold Ctrl key till the No company open window appears.

• Open the QuickBooks software to cross-check whether the error got stemmed out.

Method 3: Access the company file from different folder location

Many times, the location of the company file might get damaged or corrupted, which ultimately lead to this error. The steps involved in this process are as follows:

• Press the Windows + E keys together to open the Windows explorer.
• Search for the file with .qbw file extension. When you look for a file location on a network server, that needs to be done in the Network drive on which the data file is located.
• Next step is to right-click the file and select Copy.
• Locate the C: drive and make a New folder there and after that name that as QBTEST.
• Open the new QBTEST folder and paste the company file.
• Also open QuickBooks while holding the CTRL key.
• In the last step, you need to click on Open or restore an existing company option and examine the C:\QBTEST folder created earlier.

• Lastly, open the Company file copied in the QBTEST Folder.

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Method 4: Perform a clean installation of QuickBooks

Many times, Clean installation of QuickBooks rectifies a lot of errors. As such, it is recommended to uninstall and reinstall the QuickBooks desktop to fix the QuickBooks won’t open error. However, if it doesn’t work, you can check out the other available options as well.

Method 5: Rebooting your system

There can be certain errors that can be fixed by merely restarting the system. Hence, you are suggested to open the Start menu and then hit a click on the Power tab, followed by selecting the restart option. After the restart is done, you can open QuickBooks desktop and check if the error persists.

Method 6: Creating a new Windows admin user

• In this process, you need to click the Control panel and then navigate through it.
• Then, double-click the User account option, followed by choosing the Manage user tab.
• Also, click the Add tab.
• Once done with that, you need to enter the name as well as domain of the admin and hit OK button.
• Now choose Administrator if you are using Windows 10.
• Last step is to click on Finish, which will direct to the user accounts dialog box and also hit OK and you are good to go.

See Also: How to Delete a QuickBooks Desktop Company File?

Method 7: Terminate the QBW32.exe process

It is suggested that users end QuickBooks processes in the Task Manager, especially the QBW32.exe process.

• In the very first step you need to close the QBW32.exe process by right-clicking the Windows taskbar.
• After that, select the Start task manager option.
• Now, hit a click on the Process tab, followed by Image name.
• Then, locate and select .EXE.
• Finally, hit a click on End process to end the .exe process, and you are done.

Method 8: Re-register QB-Related Components

Check to see if each component that relates to your QuickBooks has been registered. Follow the guidelines below to register the components:

• Start the QuickBooks desktop application.
• Then, press the F2 key to open Product Information window.

• Herein, you need to check the status of your registration.
• You don’t need to take any more action if QuickBooks is shown as Registered. If not, follow these instructions to sign up for QuickBooks.
  • Click on OK to close the Product Information window.
  • Then tap on the Help button.
  • Verify that QuickBooks Activation is already selected.
• You should follow the instructions carefully to check the information and activation process.
• To re-register “.OCX” and “DLL.” files, run the “reboot.bat” command.

Method 9: Use QuickBooks Tools Hub program

Step 1: Download and Install the QuickBooks Tool hub

The instructions to download Tools Hub program are discussed below:

• Firstly, you need to close QuickBooks.
• Download the QuickBooks tool hub file.

• Save the file where it can be accessed easily.
• Open the downloaded file and follow the onscreen instructions for installing the tool and also Agree to the terms and conditions.
• Once the installation process done, double-click the Tool hub icon on to launch it.

Step 2: Run Quick fix my program

After downloading the Tool Hub program, users should get it installed on the system.

• After the QuickBooks tool hub is downloaded and installed, you will have to launch it and then run the Quick fix my program.
• Select the Program problems option.
• Then, Choose Quick fix my program.

• Lastly, select the start QuickBooks desktop and open the data file.

Step 3: Run the QuickBooks Install Diagnostic Tool

You should use the QuickBooks Install Diagnostic tool to diagnose any installation-related issues.

• You need to open the QuickBooks tools hub first.
• After that move to the Installation issues tab.
• Then select QuickBooks Install Diagnostic tool and let it run.

• This might take some time i.e. approximately 20 minutes.
• Now once the tool completes its task, you are supposed to reboot the system.
• Once done with that, start the QuickBooks software and open the company file.

Also Read: QuickBooks Update Error 12007 – How to Fix It?

What triggers to QuickBooks Desktop doesn’t start or won’t open error?

Talking about the factoring causing or triggering this issue, the list is not huge. There can be a couple of factors that can end up in QuickBooks doesn’t start issue. Let us have a look at some of the most common factors:

• There might be a corrupted hard disk on your system.
• Extremely long company file name.
• QuickBooks desktop has certain system requirements.
• Few are the services running on your system that are conflicting with QuickBooks and prevent it from opening.
• An incorrect installation of QuickBooks desktop.
• Missing or damaged QBWUSER.INI file or company data files (.QBW) isn’t function correctly.

Signs and symptoms of QuickBooks won’t open error

In order to identify the QuickBooks won’t open issue, you can check out the below listed signs and symptoms.

• First sign can be if the QuickBooks software freezes or the QuickBooks company file fails to open.
• You might also encounter this issue if the Windows run slowly.
• If the system hangs every now and then.
• If the system responds slowly to keyboard or mouse inputs.
• You can’t able to open your QuickBooks.

Conclusion!

Implementing any of the above-stated methods can work in fixing the QuickBooks won’t open issue. However, if a situation arises when none of the above methods works, then in that case, we recommend you get in touch with our QuickBooks enterprise technical support team of experts and certified professionals who can handle the situation for you. Give us a call using our tech support number, i.e., 1-800-761-1787, and our dedicated support team will ensure to provide you with the best possible support services.

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