Few simple methods to repair the error code 6000, 816 in QuickBooks:
When it comes to QuickBooks 6000 series errors, one of the most reported errors by the users is QuickBooks error 6000, 816. This error code is generally encountered by users when the QuickBooks desktop is unable to open the company file. The error message “QuickBooks was unable to open the company file because the file is in use” or “Unable to open a company file” might hinder the smooth working of the software. If you are also facing any such error, then this article can be a time savior for you. We have tried to focus on the causes and quick fixes to error code 6000, 816 in this post. So, make sure to continue reading this article carefully till the end.
Also, you can get in touch with our experts at our dedicated support line i.e., 1-800-761-1787. This would save a lot of your time and efforts, as our team of QuickBooks error support experts and accounting professionals are always ready to fix accounting errors for you. Feel relaxed and ring up a call to us, and get your error resolved.
What is QuickBooks error code 6000, 816?
Well, the 6000 series error codes have been the most annoying and time consuming for the users to tackle with. Moreover, when it comes to the QuickBooks error code 6000, 816, this error can show up when you try to open the company file or when you are unable to open the same. The error message appears stating that the software is unable to open the company file. There can be multiple causes behind the occurrence of this error code, which we will be discussing further in this article. The steps to resolve the error are also mentioned later, so keep reading!
What leads to QuickBooks error -6000, -816?
There can be multiple possible causes behind to this error, you can check out a few of the common ones below:
- You can encounter this error, in case the company file that you are trying to open may be damaged.
- If the company file with the .qbw extension is used by any of the third-party backup software.
- You can also encounter error code 6000, 816, while restoring or opening a company file on a system running Windows Vista.
- In case the company file is placed in a Microsoft Windows Home server edition with numerous hard disks that are not maintained.
- If there is any sort of damage to the QuickBooks installation.
Read this also: How to Update QuickBooks Desktop Enterprise?
Methods to Troubleshoot QuickBooks Error Code 6000, 816
Now that you know how this error is caused and also what all facts are associated with it, now it’s time to find out the various methods for tackling the error code 6000, 816 in QuickBooks. The ways to resolve the error are largely influenced by the causes. Let us check out each of the methods one by one:
Method 1: Restoring the backup with the help of Auto Data Recovery (ADR)
When it comes to any sort of the issues related to the QB company files, then Auto data recovery tool is known as one of the most preferred method that you can opt for recovering the lost files. So, you can easily recover the lost data and restore the backup by simply using QuickBooks auto data recovery, as this would help in getting rid of the ongoing error code.
Method 2: Copying the backup company files of QuickBooks on the desktop
In case the above-stated method failed, you can opt for the steps below:
- Firstly, open the folder having the company file.
- You can look for the file with the extension ‘.qbw.’
- Moving ahead, you will have to right click and then click on the Copy option.
- Now Paste it onto the desktop by hitting the Ctrl + V keys together.
- Followed by holding the Control key and open QuickBooks, in order to open the No company window.
- Now, you will have to click on Open and then select Restore existing company.
- Open the copied Company file on the desktop.
- And you are good to go.
See Also: How to Fix a QuickBooks Paycheck With Incorrect Payroll Taxes?
Method 3: Open a sample company file
You can open a sample company file, in order to fix the QuickBooks error 6000, 816. This is a two-step process, which are as follows:
- You are required to move to the No company file, and then select Open sample file option, followed by selecting from the Sample company files.
- You can move to another method, if the sample company file opens. In case it is not opening, you will have to repair the QuickBooks installation files.
Method 4: Rename the Network (.ND) and Transaction Log (.TLG) files
- Firstly, you need to open the folder having the company file.
- Spot the files with the same name as the company file and with the ‘.ND’ and ‘.TLG’ extensions.
- Later ahead, hit a right-click on the file and then hit on Rename. The next step is to type ‘.OLD’ at the end of the file name.
- Lastly, open the QuickBooks desktop and then login to the company file. In case it doesn’t fix the error, jump to the Method 5.
Method 5: Restoring the previous backup of QuickBooks
Now that you have opted for the above methods and failed to fix the error, then you can try fixing the error by restoring the backup of the file. This will basically help you in finding whether the issue is with the current company file or not.
- Under this method, you need to first open QuickBooks desktop, and go to File menu.
- After that select the Open or Restore Company option.
- In the next step, you need to select Restore a backup copy, and click on Next.
- Once done with that, you are required to select the Local Backup, followed by hitting on Next.
- Later on, Browse the backup company file with .qbb extension on your system.
- Then choose a desired folder to save your restored company file.
- Now click on Open button.
- Once you done, lastly simply tap on Save button and you are good to go.
Method 6: Closing all QuickBooks Processes
- Initially, you are required to log in as the admin on the server system.
- After that press the Ctrl + Shift + Esc keys to bring up the Task Manager.
- Then, select the Users tab and check-mark the box beside the Show processes from all the users option.
- Followed by highlighting each QuickBooks process (QBW32.EXE, qbupdate.exe, and QBDBMgr.exe), and then choose End task.
- Now open the company file in the multi-user mode.
- And at the end of the process, you need to check if the error resolved.
Read Also: How to Fix QuickBooks Desktop Error C=387?
Method 7: Running the QuickBooks database server manager from the tools hub
QBDSM is used to host the QuickBooks company files. It is best to restart the database server manager and also rescan the QuickBooks files after the files are renamed. To launch the database manager you need to open the QuickBooks tool hub program, and then select the QuickBooks database server manager.
- Download the latest version of the QuickBooks tool hub program in your system and save it.
- Install and run the program on your server computer.
- Now, double-click on the Tool hub icon to launch this tool.
- Later head towards, move to Network issues tab and then choose QuickBooks database server manager.
- You will be asked to install QuickBooks desktop on the server (if it isn’t already installed).
- Once done with that, you need to tap on Start scan tab.
- In case you are unable to see the company files, then Browse to the location of the company file and then select Start scan option.
- Lastly, open QuickBooks again and then try to sign in to the company file.
Method 8: Updating QuickBooks desktop to latest release
Many times, an outdated QuickBooks version might also lead to such an error. So, it is recommended that you should keep the QuickBooks software up to date. The steps to be followed in this process are:
- You are required to move to Help menu and then choose Update QuickBooks desktop.
- After that move to the Update now tab.
- It is recommended to tik-mark on the Reset update checkbox to clear all previous update downloads.
- Now choose Get updates tab to start with the download process.
- Restart QuickBooks after the download completes.
- Accept the option to Install the new release, when asked to.
See this also: How to Troubleshoot QuickBooks Error Code 15227?
Method 9: Run the QuickBooks file doctor tool
QuickBooks File Doctor is an mind-blowing tool that has the power to troubleshoot numerous errors in company files. But before jumping on to the methods listed below, it is recommended to first download and install file doctor tool. This tool might resolve the issue in some cases, but if the tool doesn’t troubleshoot 6000 series of error codes, then in such situation, you can try other tools within tools hub program to fix the issue.
- At first, login as an Admin on your computer and open QuickBooks tool hub program.
- Move to the Company File Issues tab and select Run QuickBooks File Doctor option.
- It will take up-to 1 min to launch the file doctor tool.
- Now choose your affected company file by clicking on Browse or search option.
- Followed by choosing the middle option (Check your file) and click on Continue button.
- You now have to enter QuickBooks Admin password and then hit on Next.
- You will be asked if the company file is stored on the workstation or server.
- In the event of the file is on server click Yes tab and also click on No tab.
- Hit on Proceed and you are good to go.
Conclusion.!
So, with this, we come to the end of this post, and also, we hope that the information and methods we have shared above might help you in getting rid of QuickBooks error 6000, 816. However, if all the above methods failed and the error is still troubling you, then do not hesitate in calling our QuickBooks enterprise support team. Our technical support team will help you with the most effective and relevant methods to get rid of the error in hardly anytime. Feel free to reach us by dialing the helpline i.e., 1-800-761-1787, and let our experts rectify these errors for you.
FAQs
This error generally occurs when a user try to open or change a company file in QuickBooks.
The QuickBooks database server manager allows the users to share their company files over the network in the multi-user mode.
The below given methods need to be performed to fix the error:
1: You need to use ADR for restoring the company data.
2: Also, by copying the company files to the desktop can rectify this error from the root.
3: Update your QuickBooks desktop to latest release to fix most of the technical glitches of the software.
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