QuickBooks accounting software is claimed to be one of the finest accounting software across the globe. It has been preferred by entrepreneurs in order to smoothly carry out accounting and bookkeeping activities. There are certain situations when you encounter various errors due to technical snags. One such commonly reported error is QuickBooks error code 6000, 308, which is one of the 6000 series errors. This error indicates that the system having software is not updated to the latest version. Also, as a consequence of this error, you will not be able to open the company file successfully. There can be multiple factors that might end up in this error, which we will discuss later in this post.

Many QuickBooks users find it difficult to tackle this error; considering this, we have come up with this article, where we will be discussing the causes and quick fixes to the QuickBooks Error 6000, 308. If you are also looking for ways to get rid of this annoying error code, then make sure to read the article till the end.

Factors causing QuickBooks Error 6000, 308

  • Any sort of security software or firewall program blocking the QuickBooks files.
  • Missing company files or essential documents.
  • You can also encounter this error if you try to change over the company files from an older version over a system.
  • Error code 6000, 308 can also be seen if there are not enough permissions for the system server, windows client, or QBDataServiceUserXX.
  • Any kind of malware or virus in the company file can also end up in this error.

Read Also: How to correct QuickBooks error code 80070057?

Simple Steps to Fix QuickBooks Company File Error 6000, 308

After you have learnt the causes and other facts related to QuickBooks error message 6000, 308, you can simply carry out the steps listed below:

Step 1: Update QuickBooks to the latest version

The very first thing is to update the QuickBooks program from time to time in order to avoid various other errors. In case the updates are avoided and the software is not updated on a regular basis, then in such case, the probability of encountering the error in the future increases.

  • Firstly, the user need to navigate to Help menu and then choose Update QuickBooks Desktop opt.
  • After then select the Update Now option from here.
  • In the next step, choose Get Updates.
Update Now Option When Updating QuickBooks - Image
  • Once the update process completes, the user need to shut the QuickBooks desktop and reopen it again.
  • A pop-up will appear on the screen to install the updates, just hit a click on Yes tab.
  • Once the installation process finishes, he/she need to follow the on-screen commands.

Step 2: Download and Run QuickBooks File Doctor Tool

The QuickBooks file doctor tool can be either downloaded directly from the official Intuit website or you can use it by downloading the QuickBooks tool hub. The steps involved in the process of downloading the file doctor tool directly are as follows:

  • Download the tool from the official website and then run the QBFD.exe file
  • Ensure that .NET framework is present on the system, if not, then the file doctor setup with download it on its own.
  • Carry out the on-screen prompts to install the software.
Procedure to download QuickBooks file doctor tool - Screenshot
  • Once the tool is installed on your system, open the icon from the desktop and then run it to resolve the bug.
  • The tool will automatically diagnose and fix the error.

See Also: Steps to resolve crash com error in QuickBooks desktop

Step 3: Changing the name of .ND and .TLG files

Rename the .TLG and.ND files - Screenshot

You can change the name of .ND and .TLG files to fix the QuickBooks error code 6000, 308. The .ND and .TLG files are part of QuickBooks files. They are the configuration files that permit you to access the company file in a network or multi-user environment. In case these files are corrupted or damaged, you will encounter issues in opening the company file. These files are re-created on their own, when you re-scan with the help of QuickBooks database server manager and also when you open the company file. The steps involved in this process are as follows:

  • Initially, open the folder that has the company file.
  • Spot the files with the same file name with .ND and .TLG extensions.
  • Hit a right-click on each of the files and then click on rename. You are supposed to add the word .OLD at the end of the file name.
  • Open the QuickBooks software and then try to sign in the company file.
  • Following the above steps can help in fixing the error.

Step 4: Try to open the Company File and Save it on your system

After you are done with the above steps, then open the file and save it in the system having QuickBooks installed. Hopefully, this will resolve the error permanently. For this, you need to follow the steps below:

  • Right-click on the desktop screen and then move to the new folder.
  • Move to the current company file location.
  • Right-click the company file and also choose copy tab.
  • Next step is to open the new folder and right-click and choose the Paste tab.
  • Now press and hold the Ctrl key and continue pressing the Ctrl key till no company open window is on the screen.
No company open window - Screenshot
  • Hit a click on the Open or Restore an existing company.
Open or restore an existing company - Screenshot
  • Select Open a company file and hit Next.
  • Followed by moving to the desktop file that was copied in a new folder.
  • Now hit click on the Open tab.
  • Just in case the file is still unable to open, then you can proceed to further steps.

You may also like: How to Resolve QuickBooks Error Code 1317?

Step 5: Opening a sample company file

You can do a test to ascertain if the issue possibly lies with the company file or the QuickBooks application. This can be done by opening a Sample Company file. In case a sample company file doesn’t open and instead returns an error, it is an indication that the QuickBooks installation is damaged and should be repaired.

  • In the No Company Open window, you need to select Open a sample file and then select any from the list of sample company files.
Open a Sample Company File - Screenshot
  • Also, in case the sample file opens, then there is an issue with the company file itself. In case the sample file returns the message, then you need to repair the QuickBooks installation files.

Step 6: Download and run QuickBooks Database Server Manager

  • Download Tool Hub program and move to the downloads.
  • Under the downloads, hit a click on QuickBooksToolsHub.exe.
QuickBooks Tool Hub - Screenshot
  • And then click on Yes to allow this app to make changes.
  • Once done with that, you are supposed to click on next to install it and also click on yes again to accept the license agreement.
  • Hit a click on Next and then install.
  • In the next step, click on finish when the installation finishes.
  • Open QuickBooks Tool Hub and then under the network issues tab click on QuickBooks database server manager.
QuickBooks Database Server Manager - Screenshot

Scanning the Company File location

  • For this, you need to head over to the Scan folders tab.
  • After that click on Browse and choose the folder storing the company file.
  • Lastly, click on the Ok tab and also click on the Start scan option.
QuickBooks database server manager (Start Scan) - Screenshot

Related article: Troubleshoot QuickBooks Error 1935 When Installing QBDT

Step 7: Remove spaces after the company name and before the Company File Extension

  • At first, you need to sign out of QuickBooks desktop from each device.
  • Afterwards, access the folder wherein the company file is kept.
  • Right click on the Company file and choose Rename.
  • Followed by selecting the name of the file, and then check and remove any spaces between the file extension and the name of the company.
Deletion of spaces after the company name - Image
  • Open or make a company file.
Winding up!

So, with this we come to the end of this post, where we hope that the information we have shared in above might help in getting rid of QuickBooks error 6000, 308. If by any chance the error still persists, then feel free to call us at our dedicated helpline number i.e., 1-800-761-1787, and discuss the issue with our experts. Our enterprise experts and certified accounting professionals will be happy to fix this issue for you. Do not hesitate in calling us anytime, as we work round the clock to provide the best possible support services and assistance to all your accounting problems.



When can QuickBooks Error 6000, 308 be observed?

Users can observe this Company file error when trying to access or modify the company file in QuickBooks.

What tool can fix Error 6000 in QuickBooks?

The Error codes in the 6000 series can be obliterated by using QB troubleshooting tools like the File Doctor Tool, Quick Fix My Program tool.

What to do if the Company file is damaged and not accessible?

In such situations users should restore the backup of the file to the company file folder, and replace the damaged file with the restored one.

Can a System Restore resolve the issue?

The System Restore feature often works when some external program tampered with QB files and made changes to them. This feature may not be effective in the case of error code 6000, 308 because this error mostly reflects a damaged company file.

Other useful links:

What is QuickBooks Error 6209 and How to Fix it?

Easy Walkthrough to Move QuickBooks Company Files to Another Computer

How can QuickBooks Error code C=1327 be fixed?

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