Learn how you can troubleshoot QuickBooks payroll update error 557

QuickBooks error code 557 is generally seen at the time of downloading payroll updates after upgrading to a new version of QuickBooks. Such an error can be a bit troublesome for you, and one has to be extra careful, as this would risk the information and data. Maintaining accurate and exact record of the data and other things is a bit difficult for you, but this is a legal requirement and has to be done. This error is a pretty common error, that can be seen with the error message stating “QuickBooks has encountered a problem and needs to be close. We are sorry for the inconvenience”. This applies to the Windows XP, Vista, 7, and 8.

This error can also be seen due to incorrect syntax, or commands that might be seen due to low quota within the disk or lack of area. Information related to the error:

Error Description
Error Code:Error 557
Error Name:QuickBooks error 557
Description:Error 557: QuickBooks has encountered a problem and needs to close. We are sorry for the inconvenience
Developer:Intuit Inc.
Applies to:Windows XP, Vista, 8, 7
QuickBooks Error Code 557 - Screenshot Image

If you are also facing this error code, then reading this post ahead would be of great assistance. In this article, we will be talking about the factors causing the issue and also the ways to resolve the QuickBooks error code 557. So, make sure to stay tuned till the end. You can also get in touch with our QuickBooks support team at i.e. 1-800-761-1787. Our certified professionals will ensure to provide you with immediate technical assistance.

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Why QuickBooks error 557 appears?

It should be noted that QuickBooks desktop makes it easy for you to pay the workers, as this is the most important things for the business and QuickBooks becomes the partner in that. The QuickBooks payroll error 557 can also be seen in case of wrong configuration settings. In case there is an ambiguity in Windows system, then this issue will conjointly occur, resulting in incorrect input or deletion of important files from the directory. The causes of error 557 includes the following:

  • In case the installation and uninstallation process is aborted by you.
  • If you have deleted any QuickBooks directory file.
  • If the computer system is damaged due to any sort of virus or malware attack.
  • Also you have shut down the system directly from the electronic board.

Methods to Fix the QuickBooks Error Code 557

Now that you know the facts related to the QuickBooks update error 557, you can now start with the processes to fix the payroll error 557. Let us check out the methods one by one:

Solution 1: Making Changes to the Windows Registry

The first method involves the steps listed below:

  • You are supposed to start the system and then type in command in the search bar.
  • Press ctrl + Shift keys and hit enter tab.
  • Next, you will be navigated to the control panel.
  • After that hit a click on yes tab and then, the system will open with a blinking cursor, where you will have to type in regedit and hit enter tab.
Type regedit on Run box - Screenshot
  • Now select the error related key in the written record editor.
  • Pick export from the file menu.
  • You will then have to choose the folder wherein you will have to avoid wasting the QuickBooks backup key in the save in the list.
  • Type A name for the system file in the file box name.
  • You should ensure that selected branch is selected in the export range box.
Backup and Restore Registry Screenshot
  • Hit save tab and then the file will be saved with a .reg file extension.
  • Lastly you will have the backup of the QuickBooks related written record entry.

Solution 2: Setting up the latest updates for QuickBooks Desktop

Update QuickBooks Desktop - Screenshot Image
  • Next, hit a click on Update now tab.
Update now - Screenshot
  • Now check on reset update and click on get updates tab.
  • This might take some time to update the QuickBooks desktop.
Update QuickBooks desktop (Screenshot)

Read Also: Steps to Fix QuickBooks Error 6000, 77 – When Opening Company File

Solution 3: Attempt restoring your system

  • In this solution, you need to turn on the system and log in as admin.
  • Followed by moving to the programs tab.
  • After that choose accessories option and decide on the system tool.
  • Now move to the system restore tab.
Restore your computer - Screenshot Image
  • And a new screen will be seen with the choices you have to pick to restore the system and click on successive tab.
  • Next step is to hit a click on the list click a restore point.
  • And note to select the foremost recent time in order to restore the system.
Restore your computer - Screenshot 1
  • You will then find a confirmation Window and click on the successive tab.
  • Once done with that the restoration method will begin.
  • Last step is to reboot the system and open QuickBooks.

Solution 4: Entering the QuickBooks Service key

  • Under this process, you need to open QuickBooks and also head to the employees menu.
  • Moreover, click on my payroll services and also go for manage service key.
Manage services key - Screenshot Image
  • You are then supposed to choose the edit tab at the bottom of QuickBooks service keys Window and also keep a note of the service key.
  • Choose add tab and enter the service key.
  • You are then required to click on next tab and also click on finish tab.
  • Go for OK tab on the payroll update message.
  • Along with that ensure that the service status shows active and hit next tab.

Read Also: How to Fix Intuit Data Protect Backup Failed Issue?

Solution 5: Reactivating the expired QuickBooks Subscription

If the QuickBooks subscription is expired, then it becomes pertinent for users to reactivate the same as it can also fix QuickBooks Error 557. The reactivation process involves the following steps:

  • To begin with, the user is required to login to the QuickBooks account.
  • After that, proceed to the Products and services page.
  • Herein, the user needs to move to the Payroll Subscription tab.
Payroll subscription is set to active - Screenshot Image
  • In case the payroll status shows Cancelled, then the user needs to Re-subscribe his/her copy of QuickBooks by hitting on Reactivate subscription.
  • After that, hit on Save and finally tap on Activate option, followed by hitting on Got it.

To wrap it up!

By now, you might be well versed with the QuickBooks error code 557, its causes and fixes. All the steps above might resolve the error for you. In case you need any further assistance, then in that case, feel free to contact our QuickBooks enterprise technical support team at 1-800-761-1787. Our team will ensure to provide you with immediate technical assistance and support services.


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