Learn the easy methods to troubleshoot QuickBooks payroll update error 557

This error generally seen at the time of downloading payroll updates after upgrading to a new version of QuickBooks. Such an error can be a bit troublesome for you, and one has to be extra careful, as this would risk the information and data. Maintaining an accurate and exact record of the data and other things is a bit difficult for you, but this is a legal requirement and has to be done. This error is a pretty common error, which can be seen with the error message stating “QuickBooks has encountered a problem and needs to be close. We are sorry for the inconvenience”. This applies to the Windows XP, Vista, 7, and 8.

This error can also be seen due to incorrect syntax or commands that might be seen due to low quota within the disk or lack of area. Information related to the error:

Error Description
Error Code:Error 557
Error Name:QuickBooks error 557
Description:Error 557: QuickBooks has encountered a problem and needs to close. We are sorry for the inconvenience
Developer:Intuit Inc.
Applies to:Windows XP, Vista, 8, 7
QuickBooks Error Code 557 - Screenshot Image

If you are also facing this error code, then reading this post ahead would be of great assistance. In this article, we will be talking about the factors causing the issue and also the ways to resolve the QuickBooks error code 557. So, make sure to stay tuned till the end. You can also get in touch with our QuickBooks support team at i.e. 1-800-761-1787. Our certified professionals will ensure to provide you with immediate technical assistance.

You may also like: How to Troubleshoot QuickBooks Backup Error 248?

Why does QuickBooks error 557 appear?

It should be noted that QuickBooks desktop makes it easy for you to pay the workers, as this is the most important thing for the business, and QuickBooks becomes the partner in that. The payroll error 557 in QuickBooks can also be seen in case of wrong configuration settings. In case there is an ambiguity in the Windows system, then this issue will conjointly occur, resulting in incorrect input or deletion of important files from the directory.

The causes of this error include the following:

  • In case the installation and uninstallation process is aborted by you.
  • If you have deleted any QuickBooks directory file.
  • If the computer system is damaged due to any sort of virus or malware attack.
  • Also, you have shut down the system directly from the electronic board.

Methods to Fix the QuickBooks Error Code 557 (Payroll subscription is inactive)

Now that you know the facts related to the QuickBooks update error 557, you can now start with the processes to fix it. Let us check out the methods one by one:

Solution 1: Making Changes to the Windows Registry

The first method involves the steps listed below:

  • You are supposed to start the system and then type in command in the Search bar.
  • After that press Ctrl + Shift keys and hit Enter tab.
  • Next, you will be navigated to the Control panel.
  • After that, hit a click on the Yes tab and then the system will open with a blinking cursor, where you will have to type in regedit and hit Enter tab.
Type regedit on Run box - Screenshot
  • Now select the error 557 related key in the written record editor.
  • Pick Export from the file menu.
  • You will then have to choose the folder wherein you will have to avoid wasting the QuickBooks backup key in the save in the list.
  • Type a name for the system file in the file box name.
  • You should ensure that the selected branch is selected in the export range box.
Backup and Restore Registry Screenshot
  • Hit the save tab, and then the file will be saved with a .reg file extension.
  • Lastly, you will have the backup of the QuickBooks related written record entry.

Solution 2: Setting up the latest updates for QuickBooks Desktop

Update QuickBooks Desktop - Screenshot Image
  • Next, hit a click on the Update now tab.
Update now - Screenshot
  • Now check on Reset update and click on the Get updates tab.
  • This might take some time to Update the QuickBooks desktop.
Update QuickBooks desktop (Screenshot)

Read Also: Steps to Fix QuickBooks Error 6000, 77 – When Opening Company File

Solution 3: Attempt restoring your system

  • In this solution, you need to turn on the system and Login as admin.
  • Followed by moving to the Programs tab.
  • After that, choose the Accessories option and decide on the System tool.
  • Now move to the System restore tab.
Restore your computer - Screenshot Image
  • And a new screen will be seen with the choices you have to pick to restore the system and click on the Next tab.
  • The next step is to hit a click on the list and Choose a restore point.
  • And note to select the foremost recent time in order to restore the system.
Restore your computer - Screenshot 1
  • You will then find a confirmation Window and click on the successive tab.
  • Once done with that, the restoration method will begin.
  • The last step is to reboot the system and open QuickBooks.

Solution 4: Entering the QuickBooks Service key

  • Under this process, you need to open QuickBooks and also head to the Employees menu.
  • Moreover, click on My payroll services and also go for the Manage service key.
Manage services key - Screenshot Image
  • You are then supposed to choose the Edit tab at the bottom of the QuickBooks service keys Window and also keep a note of the service key.
  • Choose Add tab and enter the Service key.
  • You are then required to click on the Next tab and also click on the Finish tab.
  • Go for OK tab on the Payroll update message.
  • Along with that ensure that the service status shows active and hit Next tab.

Read Also: How to Fix Intuit Data Protect Backup Failed Issue?

Solution 5: Reactivating the expired QuickBooks Subscription

If the QuickBooks subscription is expired, then it becomes pertinent for users to reactivate the same as it can also fix QuickBooks Error 557. The reactivation process involves the following steps:

  • To begin with, the user is required to login to the QuickBooks account.
  • After that, proceed to the Products and Services page.
  • Herein, the user needs to move to the Payroll Subscription tab.
Payroll subscription is set to active - Screenshot Image
  • In case the payroll status shows Cancelled, then the user needs to Re-subscribe his/her copy of QuickBooks by hitting on Reactivate subscription.
  • After that, hit on Save and finally tap on Activate option, followed by hitting on Got it.

To wrap it up!

By now, you might be well versed with the QuickBooks error code 557, its causes and fixes. All the steps above might resolve the error for you. In case you need any further assistance, then in that case, feel free to contact our QuickBooks enterprise technical support team at 1-800-761-1787. Our team will ensure to provide you with immediate technical assistance and support services.


What is QuickBooks Error 557 and what is its cause?

It is an update error in QuickBooks that appears whenever the user attempts to update QuickBooks to a newer version. Also, it can be caused by corrupted installer files or any damaged Registry entries.

What error message occurs with Error 557?

This error appears in the form of the error message stating, Error 557: QuickBooks has encountered a problem and needs to close. We are sorry for the inconvenience”.

What is the most viable solution to fix Error 557 in QuickBooks?

This error can be exterminated by double-checking the Service key and also by resolving the Windows Registry issues.

Can an expired subscription result in QB Error 557?

Yes! This error can be observed when the QB subscription has expired and the user tries to update the software.


Related Posts:

How to Troubleshoot QuickBooks Something’s Not Quite Right Error?

Quick methods to troubleshoot QuickBooks Error C=1327

How to Fix QuickBooks desktop update errors?

Call Now +1-800-761-1787