The seamless efficacy of the QuickBooks program is ensured by various crucial components, including the digital signature certificate. An outdated or unmatched signature certificate could lead to the malfunctioning of the QuickBooks application. One such error message seen by users in recent times is “QuickBooks Application with Revoked Certificate Warning.” If you are also getting this certificate error, you will not be able to sync your data or open your company file. This happens because a Symantec Root Certificate was revoked which made some certificates appear invalid.
Here’s what to do. Within the ambit of this article, we are going to unravel all the potential solutions to fix the Revoked Certificate error in QuickBooks desktop. Thus, keep reading ahead!
What Does QuickBooks Application with Revoked Certificate Error Means?
This error infers an error when syncing QuickBooks with third-party applications, including Intuit applications like Field Service Management or Statement Writer. Mostly, it indicates issues with the digital signature certificate. Most of the time, the certificate is either outdated or there exist certain compatibility issues with the operating system and lead to “QuickBooks – Application with Revoked Certificate in QuickBooks Desktop“. This error is usually encountered while syncing QuickBooks with third-party applications. Also, this error can be seen if the QuickBooks Web Connector digital certificate is expired.
What major causes may lead to the Revoked certificate error in QuickBooks?
This error is typically caused due to the below-given set of causes:
- You have an outdated digital signature certificate for QuickBooks set up on your PC.
- This error can also occur when Symantec Root Certificate is being revoked, which contributed to the invalidation of some certificates.
- The QuickBooks Web Connector hasn’t been updated for a long time.
- The signature certificate of the application to which you are trying to sync QuickBooks might have an outdated digital signature certificate set up.
- Using an outdated version of QuickBooks can also be a potential cause of this error.
DIY Approaches for Fixing QuickBooks – Application with Revoked Certificate Error
Checkout these DIY methods in order to resolve error “QuickBooks – Application with Revoked Certificate warning”.
Method 1: Set up the digital signature certificates for QuickBooks and the third-party application
Setting up digital signature certificate for QuickBooks
This error code is usually caused due to an outdated digital signature certificate. The steps for installing the latest certificate are given as under:
- At the very start, head to the QuickBooks icon and choose Open file location option.
- After that, hit a right click on QBW32 or other ApplicationName.exe. extension.
- Soon after, choose the Properties option.
- Within Properties, hit a click on the Digital Signature tab.
- From the signature list, you need to highlight the name of Signer and then choose Details.
- In the next step hit a click on the View Certificate option, followed by heading to the General tab.
- You are now required to click on the option to Install the certificate.
- Once done, it on Finish and then click on Ok tab.
Setting up Digital Signature Certificate of the Application
Having installed the certificate for QuickBooks, you should also install the latest digital signature certificate for the third-party program to which you were attempting to sync QuickBooks.
- Initially, head to the installation directory of the application and then right-click on its .exe icon.
- After that, choose Properties, followed by hitting the Digital Signature tab.
- In the next step you need to click on the Name of the Signer and then hit on Details tab.
- Now hit on the View certificate option, from the General tab.
- Here you need to check for the Valid from dates. (However, If in case the digital signature date got expired in your application, then you need to get the latest certification for any third-party application.)
- Finally, click on OK tab to close the window.
Method 2: Check the QuickBooks Web Connector version
Another cause of the Revoked certificate error in QuickBooks desktop may be an outdated Web Connector. The steps for checking the current version of this program are given as under:
- Initially, hit a click on the Windows start button on the Taskbar.
- In the search box, you are supposed to type “Web Connector“, followed by clicking on its icon.
- Once Web Connector is open, hit on the Help tab and then navigate to the About QuickBooks Web Connector option.
- Herein, you should be able to see the version.
- If the program is not updated to the latest version, you should set up the latest updates for the program.
You might also read: How to Import and Export Data in QuickBooks Desktop?
Method 3: Fixing the error while syncing with and without Web Connector
Case 1: Sync QuickBooks without Web Connector
If the revoked certificate warning appears in case you try to sync QuickBooks desktop with the third-party application without using of the Web Connector, then you need to update the application from it’s official website. Also, you have to make another attempt of syncing it with QuickBooks desktop. However, if updating the application doesn’t rectify the ongoing issue, then perform the following walkthrough:
- At first, Download the zip file.
- Upon downloading the file, head to the Downloads folder and get the certSync.bat file extracted to the system.
- Now, proceed by right-clicking on the extracted certSync.bat file. Soon after, click on Run as Administrator.
- Allow the command prompt operations to process. When the process is done, the user should see the message CertUtil: -verifyCTL command completed successfully.
- Proceed with a closure of the window and check if the error got fixed.
Case 2: Sync QuickBooks with Web Connector
Those users who encounter the error while using the Web Connector should update their copy of QuickBooks desktop to the latest release (Discussed in Method 4).
Method 4: Updating QuickBooks Desktop
It is prudent to make sure that your QuickBooks program is updated to the recent version. Using an outdated version of the accounting program may also lead to the revoked certificate error in QuickBooks. The steps for updating QuickBooks are as under:
- Launch the QuickBooks Desktop program.
- After that, click on the Help tab.
- Here, you need to click on Update QuickBooks Desktop opt.
- Thereafter, hit on the Update Now option, and then hit a click on the option to Get updates.
- When the updates are successfully downloaded, make an exit from QuickBooks.
- Restart QuickBooks and then click on Yes on the automatic prompt for installing the downloaded updates.
- Now, try syncing QuickBooks with the third-party application again.
- In the next step you need to choose your version to download the QBWebConnector.exe.
- If in case you have more than one installed version then you need to download for the latest version from here:
Method 5: Terminating all QuickBooks processes
The user can also get the revoked certificate error resolved by ending QuickBooks processes in the Task Manager. The lucid steps for accomplishing this method are:
- Simultaneously press Ctrl + Alt + Delete keys. This action will open the Task Manager.
- Now, go to the Processes tab.
- Here, individually choose the processes QBW.exe, QBW32.exe, and QBWebconnector.exe and End them one by one.
- Now, run QuickBooks to verify if the revoked certificate error got resolved.
Method 6: Getting the QBWebConnector.exe renamed
One unusual, yet, effective approach for fixing the error is to simply rename the QBWebConnector.exe file. To reach to the file, and rename it, perform the steps below:
- Proceed with the Windows + R keys buttons to unveil the Run window.
- If you are a 32 bit user: You need to type “C:\Program Files\Common Files\Intuit\QuickBooks\QBWebConnector\QBWebConnector.exe” and then press Enter key.
- If you are a 64 bit user: You need to type “C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBWebConnector\” and hit Enter key.
- This action will open the folder containing the .exe file of the QuickBooks Web Connector. Simply right-click the file and press Rename option.
- Finally, change the current name to OLD_QBQWebConnector.exe.
- Then, visit the File and click on Open New Window.
- Thereafter, download QBWebConnector.exe afresh from the website of Intuit.
- After that, relocate the downloaded QBWebConnector.exe to the destination “C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBWebConnector\”
- When you are done, launch QB again and try running the Web Connector.
Method 7: Upgrading to QuickBooks 2023
The revoked certificate error in QuickBooks can also occur with QuickBooks Statement Writer (QSW). Such users are required to upgrade to recent version of QuickBooks desktop so as to resolve this issue.
How to Fix Revoked Certificate Error in QuickBooks with Intuit Field Service Management (IFSM)?
To fix this error with IFSM, adhere to the following guidelines:
- At first, make an exit from QuickBooks.
- The next step requires downloading the QbEventsShim.exe file by pasting the following URL in the web browser – “http://qbinstall.corrigo.com/6.13/6.13.132/QbEventsShim.exe“.
- Ensure to get it replaced in C:\Program Files (x86)\Intuit Field Svc. Integration or C:\Program Files (x86)\Corrigo Integration folder
- Once done, run QB Desktop again and try using the IFSM again.
This blog covered the viable methods to keep the QuickBooks application with revoked certificate error in check. For more guidance on this topic, or to get assistance on other accounting issues, you can connect with our experienced QuickBooks error support professionals at the helpline i.e., 1(800)-761-1787.