How to Rectify the QBWin.log Errors in QuickBooks Desktop?

Learn how to tackle QBWin.log errors in QuickBooks Desktop:

QuickBooks is regarded as one of the finest accounting software, but at the same time, the fact that this software is prone to certain errors can’t be denied. There are certain errors that can hinder the smooth working process and through this article, we are going to discuss one of a common error i.e. QuickBooks QBWin.log errors that are faced by many users. In case you are getting an error message regarding rebuilding the company file, then you can tackle the issue by carrying out the steps which we will be discussing in this article.

To get rid of the QBWin.log errors, read this article carefully or you can get in touch with our technical support team using our instant support line i.e. 1-800-761-1787. Our experts and industry’ best-certified professionals will be happy to help you.

Brief into QBWin.log errors in QuickBooks

Encountering these errors might be a bit annoying for you, but it can be done by rebuilding the file following the on-screen steps. After completing it, you might see additional error messages about the log files:

• Verify Master: Duplicate transaction number: Master, Trans, txn#, date, doc#.
• Verify Master: totTrans wrong. Is ### should be ###.
• Verify Master: Next trans number is ### should be ###.
• LVL_ERROR–Error: Verify Names List: Index XXX record XXX.
• Log: Orphan payee found in Online cache
• Log: Verify Target: Invalid open balance
• LVL_ERROR–Error: Verify item history target quantity on order mismatch error
• LVL_ERROR–Error: Verify online account information: Invalid customer ID number&> Record= XXX
• Log: Verify list. Duplicate name encountered
• LVL_SEVERE_ERROR– GetDecryptedCreditCardNumber Failed: The decryption has failed. CHECKPOINT: Failed to decrypt customer credit card number. Customer ID:nnn
• Verify Master: Duplicate transaction number: Master, Trans, txn#, date, doc#.
• Verify Master: totTrans wrong. Is ### should be ###.
• Verify Master: Next trans number is ### should be ###.
• LVL_ERROR–Error: Verify Names List: Index XXX record XXX.
• Log: Orphan payee found in Online cache
• Log: Verify Target: Invalid open balance
• LVL_ERROR–Error: Verify item history target quantity on order mismatch error
• LVL_ERROR–Error: Verify online account information: Invalid customer ID number&> Record= XXX
• Log: Verify list. Duplicate name encountered
• LVL_SEVERE_ERROR– GetDecryptedCreditCardNumber Failed: The decryption has failed. CHECKPOINT: Failed to decrypt customer credit card number. Customer ID:nnn
• log: LVL_Error-Error: Verify Item: Invalid tax agency
• log: LVL_Error-Error: Verify Item: Invalid tax agency
• QBwin.log file: LVL_ERROR–QuickBooks has experienced a problem and must be shut down, ErrorCode:1256530728

You may often see these error messages if QuickBooks closes unexpectedly after an error, power outage, surge, or even due to server failure. Backing up the data on a regular basis can be a savior in tackling this error, as it makes the process even more straightforward.

You may also read: How to Amend or Correct Forms 940 and 941 in QuickBooks Desktop?

How to Find QBWin.log or QuickBooks.log files?

Find out where to find QBWin.log and QuickBooks.log files that can assist you in determining the cause of specific issues found in the QuickBooks Desktop company file. QuickBooks Desktop logs program messages and errors, along with the information generated through the Verify, Rebuild, and Condense Data utilities, in an individual file. In Windows the file is named QBWin.log, and for Mac, the file is named QuickBooks.log.

Find QBWin.log or QuickBooks.log files on QuickBooks for Windows

Every QuickBooks version comes with its own QBWin.log. Each time you open your QuickBooks it renames the previous QBWin.log file and makes an entirely new one.

• If you’re only running just one edition of QuickBooks Desktop installed, follow the steps in Option A.
• If you’re unable to find the folder or folders within the way suggested by this guideline, then you may have to show hidden folders and files.

How to Access QBWin.log on the local computer?

Option A. Access QBWin.log from the QuickBooks product Information screen

• From the homepage, you need to press the F2 key or Ctrl+1 keys to launch the information window for the product.

• Press the Ctrl+2 keys or F3 key to start your Tech Help window, then choose to open the Open File tab.
• Now choose QBWin.log and then click Open File.

A quick tip is to press the Ctrl+F keys and then type “Start Verify” to locate the final entry of Begin Verify within the log files.

Option B: Access QBWin.log within Windows

• Find the location of QBWin.log using File Explorer.

Location: C:\Users\YOUR USER NAME\AppData\Local\Intuit\QuickBooks\log\XX.X\QBWin.log

• In this instance, XX.X represents your version of QuickBooks Desktop. For instance, 18.0 is Enterprise 18.0 and 28.0 is QuickBooks 2018.

Tip: A faster way of doing this is by typing %localappdata%\Intuit\QuickBooks\log\XX.X\QBWin.log to your address bar.

Log in to QBWin.log to Rights Networks or other Hosted Environment

For QuickBooks Desktop Pro/Premier users:

• On the start menu in your Terminal or Hosted environment, choose Computer.
• On the search menu, enter QBWin.log. Don’t hit Enter or click on the magnifying glass symbol.
• The list of QBWin.logs will appear. Check for QBWin.log with the most recent date and time.

For QuickBooks Enterprise Solution users:

• On the QuickBooks Home page, press Ctrl+1 keys or F2 key for the Product Information window.
• Press F3 key or Ctrl+2 keys to open the Tech Help window.
• Select the Open File tab.
• Choose QBWin.log. Then, open the File.

Find QBWin.log or QuickBooks.log files on QuickBooks for Mac

• At first. Select the File menu and then Close Company.
• Select OPTION with your keyboard and choose Help and then Product Information.
• Click on the Collect Logs. This will automatically create a zip archive on your desktop, along with the log files.
• Find it on the desktop, and double-click to extract the files. Within the folder, you’ll find those log files.

Read Also: How to resolve QuickBooks error code 6000, 83?

Steps to Fix the QBWin.log Errors in QuickBooks Desktop

These QBWin.log errors in QuickBooks can be easily tackled by carrying out the following steps:

Step 1: Rebuilding the company file

In this step, you are needed to carry out the onscreen instructions, when the message about rebuilding the company file appears on the screen and rebuild the data utility. This would fix the minor damage to the company files. The steps to be followed for manually repairing the company file by rebuilding the data are:

• Ensure to have the backup of the company file.
• Move to the File menu and hover over Utilities and then choose Verify data.

• Let the tool check the file for data issues.
• Choose the expand all option from the verify results screen.
• Go for see online article, for the steps to fix the issue.

Repairing the company file using Rebuild data tool

The rebuild data tool is built-in to QuickBooks desktop, and then it fixes the minor company file data issues automatically. The steps to be followed are:

• Move to the file menu, and then hover over the Utilities tab and also choose the rebuild data.

• Next step is to select OK on the QuickBooks information window. And carry out the on-screen instructions to save a backup.
• Next, let the tool repair the file. This might take some time. You might feel that the QuickBooks program might seem stuck, but as long as you are able to move the mouse, the tool is working.
• Once the tool finishes its task, it is recommended to select the OK tab.
• Now move to the file menu. And then, hover over the utilities and also choose the option to verify data.
• And lastly, let the tool check the file for data issues.

In case the QuickBooks doesn’t find any issue, then we would recommend you to select OK tab. You can continue to use the company file, as this will not damage the data. However, if QuickBooks detects any issue with the company file, then we suggest you to select Rebuild Now.

Step 2: Restoring a backup

In case you have a recent backup of the company file, then it can be easily used to restore the accounts. Now open QuickBooks and the company file. In case the QBWin.log error message appears on the screen, or the backup is not available, the next step should be implemented.

Read Also: How to solve QuickBooks error 6010?

Step 3: Using the auto data recovery tool

Using the QuickBooks auto data recovery tool can also work in order to fix this error code. This tool is capable enough to fix the errors that are not fixed with the help of the rebuild data utility tool.

Step 4: Checking the rebuild report

Once the rebuilding the file process completes, it is time to rebuild the report:

• Open the QuickBooks and then open company file.
• Press F2 to open the product info window.

• Moving ahead, select review last verify/ rebuild.
• Now review the verify/rebuild results. And then, choose expand all option to see if the QuickBooks software found any errors.

If you encounter any of the below error message, then you can carry out the steps below:

• Verify Master: Duplicate transaction number: Master, Trans, txn#, date, doc#.
• Verify Master: totTrans wrong. Is ### should be ###.
• Verify Master: Next trans number is ### should be ###.
• LVL_ERROR–Error: Verify Names List: Index XXX record XXX.

Read Also: Get rid of the IC 67186429, 67186457, 67186445 and 6718407 errors

Step 5: Updating the QuickBooks software

The initial step is to update the QuickBooks software to latest release, which can be done by setting up automatic updates:

• Moving to the Help menu and then selecting the update QuickBooks desktop option.

• Move to the update now tab and then select the reset update checkbox to clear all previous updates.
• Next step is to choose the get updates option to begin with the download.

• Followed by restarting QuickBooks, when the download completes.
• Moving ahead, you need to accept the option to install the new release, when asked.

Technical help-desk

Tackling with QuickBooks desktop QBWin.log errors might seem to be a tedious task to many users, but at the same time, it can be easily fixed by performing steps we have mentioned above. However, in case the error persists even after implementing all the above-given steps, or in case any of the queries remain unanswered, you can simply get in touch with our QuickBooks error support professionals by way of our helpline i.e. 1-800-761-1787, and seek for professional assistance from our team of experts. Help is available round the clock!

FAQ’s

 

Few other helpful links:

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