How to Solve Bank Feed Error OLSU 1014 in QuickBooks?

With great features of QuickBooks, comes a bunch of technical errors. One such error that we are going to address in this particular segment is OLSU 1014 bank feed error that falls under the QuickBooks OL and OLSU Bank feed errors category. OLSU errors are often considered to be one of the trickiest errors to tackle through. However, that’s not the case. Implementing the right set of steps can help you get rid of these errors with much ease. A handful of factors can cause Bank feed error OLSU 1014 in QuickBooks, and once you are able to identify the right factors causing the issue, fixing the error becomes a cake walk. To help you eliminate the OLSU error 1014 in QuickBooks successfully, here we are with this segment sharing the quick steps that you can follow, along with the actual reasons why such an error shows up on your computer screen. So, let’s find it out!

You may also see: How to Fix QuickBooks Error Code 6150?

What causes OL and OLSU Bank Feeds Error 1014?

You can experience QuickBooks OL and OLSU Bank feed error 1014 due to the following reasons:

• If the financial institution directory is not updated to include the information related to the financial institution, then it is probable that you come across OL and OLSU bank feed error 19014.
• Another possible factor can be, just in case there is any sort of damage to the company data file or you are in the Register or classic mode instead of side-by-side or express mode.
• Any issue with the bank:
  • Any pending alerts on the online bank account
  • The bank changes their service offering to web or direct connect
  • In case the bank’s info isn’t updated on the financial institution’s directory in QuickBooks
  • There is any problem with the servers
• Internet connection errors can often cause issues with the bank and the OLSU bank feed errors.
• In case there is any problem with one or more bank accounts in the company file.
• It might be that you are making use of an unsupported or outdated version of QuickBooks (i.e. QuickBooks 2017 and earlier versions)

This article will guide you the way out of the OLSU 1014 error, especially when:

1. Downloading the Bank feeds information for a visa card.
2. Setting up an American Express account for Bank feeds.

Points to Remember

Before you incorporate any of the solution steps below to get rid of QuickBooks error OLSU 1014, here are the guidelines that you surely need to understand:

• Backing up the company file is a must. Your data is definitely one thing that you won’t wish to miss. And securing your data by backing up the company file, is what our QuickBooks ProAdvisors recommend, to avoid any data loss during the fixation process of the Bank Feeds Error.
• Tallying any pending download transactions.
• Check whether you are getting the error in bank feeds classic mode.
• Ensuring whether you can sign into the bank’s website outside QuickBooks and also checking if any alerts are pending.
• Your internet connection is one of the common causes of bank feeds error. Thus, it becomes your primary motive to keep a check on your internet connectivity, and also check if the Windows firewall is blocking the connection to QuickBooks.
• Ensure that you are using a supported version of QuickBooks. Of course, an outdated version won’t let you access your bank feeds.
• Also, check that your Internet Explorer is updated to the latest version, as at times it can create unnecessary issues in connectivity.

Read Also: How to Move your QuickBooks Desktop file to QuickBooks Online?

Methods to Resolve QuickBooks Error OLSU 1014

Even though many QuickBooks users find it difficult to fix the QuickBooks error OLSU 1014, we have tried to summarize the easiest yet effective manual solutions to help you get rid of this error. Try incorporating the solutions enumerated below and get rid of the error permanently. In case you need help, do not hesitate in connecting with our technical experts! Having said that, let us proceed with the rectification methods.

Method 1: Switch to Express Mode

In the express mode, you use the transaction list in Windows in order to add or match transactions. And here, the renaming rules are created on their own, and they are considered more flexible as compared to the classic mode. You can opt for the transaction list option to head to the downloaded transactions list.

Note!! In case there are no downloaded transactions ready for adding and matching, you will see the download transactions instead.

You can switch the express mode, using the set of steps listed below. Before heading forward, make sure QuickBooks desktop is updated to the latest release.

• First of all, ascertain that you are using the single-user mode.
• Opt for Preferences from the QuickBooks edit menu.

• Now select the Checking option and move to the Company Preferences tab.

• And that’s it, you just need to choose the mode to be used from the Bank feeds section, and this would fix the issue.

Method 2: Specify the Default Accounts for Personal and Company Preferences

• Log in to the company file as admin
• Now, switch to the single-user mode.

• Go for the Preferences tab
• From the Edit menu, click on the Checking option.

• Now click on the My Preferences tab.
• Choose Default accounts for all four options.
• Go for Company preferences tab.
• There, you need to select the Default account for creating Paychecks and Pay payroll liabilities.

• Under this step, click on the OK tab.
• Try to Set up the account again for online banking. Hopefully, this will fix the issue for you.

Read this also: How to Resolve the QuickBooks Error Code PS107?

Method 3: Refreshing the Connection with the Bank

Turning off online banking on inactive bank accounts is a essential. Not just that, but you will also have to refresh the bank connection on the affected account, to fix the QuickBooks OLSU Error 1014. Here is how you can do this:

• Check all Inactive bank accounts.
• Move to the company.
• Go for chart of accounts.
• Opt for the include inactive box
• Spot the inactive account with the lightning bolt.

In case you identify an inactive account, continue with the below steps and turn off online banking:

• The first step requires right-clicking the Inactive account.
• After that, move to the Bank feed settings tab.
• Next, choose to Deactivate all online service option and hit the OK tab.
• After that, choose the Save and Close option.
• Followed by closing and reopening the company file.
• Now ensure the lightning bolt is gone.
• To end the process, Set up bank feeds and try to download the transactions.

The point to be noted here is that while setting up, users need to hold the Ctrl key each time when selecting a tab. The exception is while entering the information. This will refresh the connection with the bank.

Method 4: Configure the Internet security requirements

To simply secure the data when connected to the bank, Internet Explorer and QuickBooks uses the TLS 1.2 security protocol. You need to perform the below steps to check the TLS settings in Internet Explorer are as:

• You need to first choose the Tools tab.
• Later on, click on the Internet options.

• You now have to opt for the Advanced option
• Head to the Security section.
• And then, check the TLS 1.2.

• Tap on the OK tab.
• Exit all the open application on the system.
• Restarting the system works in saving the entire changes you made.
• And then, you need to download the transactions.

See Also: How to Resolve QuickBooks desktop crashing or freezing Issue?

Effective Solutions to OLSU 1014 Error, When

1. Setting up an American Express account for bank feeds.
2. And downloading Bank feeds information for a Quicken Chase Visa card.

American Express

You need to note that, American Express doesn’t support direct connections for certain types of business accounts. In order to fix this issue, you will have to setup the account and also download the transactions using the Web Connect. For further information, you can check out the process to download the bank feed transactions.

Quicken Chase Visa Card

Talking about the chase visa card, it is a specialty card accessible for downloading online banking information i.e. OFX, Quicken QIF, or Comma Separated values. It should be noted that these will not work for QuickBooks. And you need to contact Chase to have the Quicken Visa Chase card added to the QuickBooks financial institutions list.

Conclusion!

Towards the end, we believe that you might be able to get rid of QuickBooks bank feed error OLSU 1014. We expect the QuickBooks bank feed error OLSU 1014 is now successfully fixed. However, if you are still facing the same issue or have any questions or you need further assistance, then feel free to connect with our support team by dialing 1-800-761-1787. We are a team of headstrong accounting professionals who have the potential to deal with all possible QuickBooks errors. Feel free to reach out to us anytime because at QuickBooks enterprise support hustle never stops.

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