Experiencing QuickBooks keeps crashing issues in Windows? Well, if that is the case, then do not put the data and the system at risk and simply learn the right fixes to chuck off QuickBooks crashing and stops working problem. QuickBooks keeps crashing, and as a result, you might not be able to run the QB program. You can experience such an error when there is any issue with the company file or installation file. As a result of such an error, the software usually crashes and freezes.

QuickBooks Keeps Crashing Issue - Screenshot Image

If your QuickBooks desktop is constantly crashing, then going through this piece of writing will surely be of some assistance. However, if you aren’t interested in performing the steps manually, then we suggest you to get on a call with our tech personnel and our tech geeks will ensure to provide you with immediate assistance in fixing the QuickBooks keeps crashing issue in Windows.

When may lead to QuickBooks closes unexpectedly or crashing error?

You may encounter the crashing error while performing one of the following tasks:

  • While emailing a large report
  • When working randomly on transactions, such as Invoices and Sales Orders
  • Also, when you are running many reports side by side
  • At the time of working in different Centers
  • You can get the crashing error while working in the Report Center

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Solution Steps to Fix QuickBooks Desktop Crashes While Opening Company File

You can try implementing the below stated set of steps to fix the QuickBooks Crashes While Opening Company File. Let us explore each of the measures one by one:

Solution 1: Updating your QuickBooks and Windows OS

  • You need to first right click on the Start tab.
  • Furthermore, you need to head to the Settings tab.
  • Then go for Update and security option.
  • Moving ahead, you need to hit a tap on the Check for updates tab.
Check for updates in windows 10 - Screenshot Image
  • After that, open your QuickBooks desktop.
  • Then, go to the Help menu and choose the Update QuickBooks tab.
  • The next step in the process is to erase all the previously downloaded updates and then tick mark the Reset update box.
Update QuickBooks Desktop - Image 1
  • In the last step you need to select the Get updates icon.

Solution 2: Copying the company files to desktop

  • Initially, you need to choose the new folder tab by right-clicking on the desktop screen and clicking New.
  • After that, head to the Current location of the company’s files.
  • Furthermore, you now have to Copy the company file.
  • Also, hit a right click in the New folder and choose Paste.
  • Moving ahead, you need to press and hold the Ctrl key, ensuring to not let go until the screen shows No company open window.
No company open - Screenshot Image
  • Now choose Open or restore an existing company from the drop-down menu.
Open or restore an existing company - Image
  • Also, hit a right click on the Next tab after opening a company file.
  • Head to the desktop file you copied to a new folder and open it.

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Solution 3: Repairing QuickBooks Desktop

  • At first, open the run command and type control and also press the Windows + R keys, and also click on the OK tab.
  • Furthermore, go for the Program and features option.
  • After that choose QuickBooks desktop from the drop-down menu and also click on Uninstall tab.
Uninstall or Reinstall QuickBooks - Image
  • If asked to, then click on the Yes tab.
  • Now choose the Next tab.
  • In the next step, go for Repair and then click on the Next tab.
  • Also, opt for the Repair tab.
Repair QuickBooks Desktop - Image
  • If a file in use window appears on the screen, then go for automatically close and restart applications and also hit the OK tab.
  • Repairing QuickBooks desktop might take some time.
  • When the repair process is finished and also hit the Finish tab.

Solution 4: Suppressing QuickBooks Desktop

No company open - Screenshot Image
  • You need to double click the QuickBooks desktop when holding down the Ctrl+ shift keys.
  • Also, you need to wait till QuickBooks is open on the system before releasing Ctrl + shift keys.
  • This will open a Window that says No company open.

Read Also: How to Fix QuickBooks Error 502 Bad Gateway?

Solution 5: Run QuickBooks file doctor tool from tool hub program

  • Under this process, you need to press Ctrl + J keys to move to the downloads after downloading the tool hub program.
  • You are required to click QuickBooksToolsHub.exe from the downloads list.
  • To permit this app to make changes, go for the Yes tab.
  • Then click on the Next tab to install it, and then yes to Accept the license agreement again.
  • You now have to click on the Next tab and also Install.
  • When the install ends, you need to click on Finish tab.
  • In the next step you need to open QuickBooks tool hub program.
QuickBooks Tool Hub - Icon
QuickBooks File Doctor tool - Screenshot Image
  • Moreover, choose the company file by clicking on the Browse tab.
  • You now have to choose examine the Network and file systems.
QuickBooks file doctor in tool hub - Screenshot Image 2
  • Continue by pressing the Enter tab.
  • End the process by clicking on Next tab after entering the QuickBooks admin password.
QuickBooks file doctor in tool hub - Screenshot Image 3

Solution 6: Run Quick Fix My Program

  • Initially, you need to download and install QuickBooks tool hub
  • After that, when the program is installed properly, then open the tool and navigate to the Program problems tab.
  • Moving ahead you need to choose Quick fix my program option.
Program Problems tab in tool hub - Screenshot Image
  • This might take some time to complete the task.
  • Concluding the process, it is expected to reopen QuickBooks Desktop.

See Also: How to Fix QuickBooks Error 80029c4a?

Solution 7: Running QuickBooks Database Server Manager

  • You need to press Ctrl + J keys to go to the downloads after downloading the QuickBooks tool hub.
  • After that, you need to click on QuickBooksToolsHub.exe from the downloads list.
  • Now choose the Yes tab.
  • Also hit a click on Next to install it and also click on Yes to Accept the license agreement once more.
  • When the installation is finished and also click on the Finish tab.
  • You open QuickBooks tool hub program on your server computer.
  • Then go for the Network issues tab and select QuickBooks database server manager tab.
  • The database server manager tool will automatically scan the damaged company file and try to find and rectify the issue.


By the end of this segment, we believe that you might be able to successfully rectify the QuickBooks keeps crashing issues in Windows. On the contrary, if you continue to face the same issue repeatedly, then in that case, contacting our 24/7 QuickBooks error support team using our helpline i.e., 1-800-761-1787 is recommended, as our professionals will ensure to provide you with the right set of steps to fix the issue.


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