Get to know you can resolve QuickBooks Error 1328. Error updating file C:\Config.Msi\PTXXX.tmp:

Well, as the error itself says, it is an update error. QuickBooks update error 1328 might be seen when updating QuickBooks desktop. This error could show up as a single error or before another error, and also the files referenced by these errors are usually like C:\ config.msi\ PT ** TMP. If you are also facing this problem, then reading this segment can be of great assistance.

The following error message might be appear on your desktop screen:

ProblemError 1328. Error updating file C:\Config.Msi\PTXXX.tmp.
ErrorQuickBooks Error 1328. Error updating file C:\Config.Msi\PT19C6.tmp. System error- 1072807676
Learn how to troubleshoot QuickBooks update error 1328 - Image

To get a better insight into QuickBooks update error 1328, its causes, and fixes, make sure to read this article carefully till the end. You can also contact our tech support team for any further technical assistance using our toll-free.

What causes QuickBooks update error 1328?

There are handful of factors causing this QuickBooks update error 1328. These factors include the following:

  • In case the installation of software has some invalid entries left in the Windows registry.
  • If there is any malware or virus attack.
  • Another reason can be if the software is corrupted.
  • In case there is any trouble in downloading the software.
  • In case of improper system shutdown due to power failure.
  • Any network error occurs when downloading the QuickBooks software.

What are the signs and symptoms of QuickBooks error 1328?

Following can be the signs to identify the QuickBooks error 1328. Error updating file C:\Config.Msi\PTXXX.tmp. Let us have a look:

  • In case users are incapable of updating QuickBooks.
  • If you are unable to install or uninstall QuickBooks.
  • Another sign can be response time becoming high.
  • If the error itself appears on the screen.
  • You might also be able to identify the issue if the QuickBooks stops or gets damaged.

Also see: How to use QuickBooks Conversion Tool to Convert Company Files?

Methods that can be performed to remove QuickBooks error 1328

You can perform the following methods, to easily rectify the Error 1328 when installing, uninstalling, updating, or repairing QuickBooks Desktop. Let us have a look:

Method 1: Locate the config.msi file

  • The first step is to right click on the Start key and then select Explore.
  • Double click the C drive key.
  • This will display all the Hidden files or as folders.
Show hidden files and folders - Screenshot Image
  • Click on Tools options and after that select folder.
  • Hit a click to View the tab option and then select all hidden files as well as folders.
  • Click on the Apply all changes you have been made and press OK tab.
  • This appears to operate all necessary system files.
  • Right click on config.msi and select Rename it.
Rename config.msi - Image
  • At the end of the filename, add old and hit Enter key.
  • This will hide and protect the operating system files including all necessary hidden files and folders again on the system.

You read also: Fix QuickBooks Unable to Connect to Remote Server Issue

Method 2: Reinstall using clean install

QuickBooks file doctor from tool hub - Screenshot Image
  • Make an uninstallation of QuickBooks desktop.
  • Make a Clean installation of QuickBooks.
  • Select one of the given options that as discussed here.
  • The first option is to make installation process of a QuickBooks of a QuickBooks as directly from the installation CD drive.
  • You can also be installed QuickBooks software through a downloaded file as given into the system.
  • Directly installed QuickBooks software from a CD
  • Download or simply install QuickBooks program with the help of a manual guide or a user can ask expert advice that is the best option to get quick assistance in less time.

Method 3: Use QuickBooks install diagnostic tool from tool hub program

Step 1: Download the QuickBooks Tool Hub

  • Close your QuickBooks and then download the QuickBooks Hub latest version (
  • Ensure that the downloaded file should be saved somewhere that you can find easily.
  • After that open the file you have downloaded [It should be QuickBooksToolHub.exe file]
  • Next step to perform is follow the instructions on the screen to install the terms and conditions.
  • Double-click the tool hub icon on your Windows desktop to open tool hub program, after the installation gets complete.
QuickBooks Tool Hub - Icon

Step 2: Next, Run QuickBooks Install diagnostic tool

Installation issues tab in tool hub program - Screenshot Image
  • It should be noted that installation process takes around 20 minutes to complete depending on the internet speed and system’s performance.
  • Reboot the system after running the tool to ensure the components are properly updated.

Method 4: Repair the QuickBooks installation process

  • By asking admin permissions, it needs to log through the Windows.
  • Open the Windows control panel tab and select Programs and Features.
  • This will locate the QuickBooks product heading section and select it and click to Uninstall them by changing any tab.
  • Select the Repair tab when QuickBooks installer appears.
Repair QuickBooks Desktop - Image
  • Run QB application on the system, then need to apply patch when it completes.
  • In case a user is fortunate then only the patch will be applied.
  • In case the error persists, then reach out for technical assistance.

Method 5: Download Windows Updates

QuickBooks software ceases to operate without some essential Microsoft components. These elements consist of C++,, and MSXML. Therefore, you must make sure that these components are installed in your system. To download them, follow the instructions given below:

  • Initially, access the ‘Start’ menu. Afterward, type ‘Update’ into the ‘Search’ field.
  • Double-click on the ‘Windows Update’ icon to launch the window.
  • You are then required to choose the ‘Check for updates’ option.
Check for updates in windows 10 - Screenshot Image
  • When all the important updates show up on the screen, download them, and afterward, restart your computer.
  • Allow the system to install all these updates. The process may take considerable time, depending on the size of the files and the speed of your system.
  • Once finished, launch the QuickBooks desktop software and proceed with your usual operations. Check if the update error 1328 shows up again.

Method 6: Manually fix this error

  • The very first step here is to apply any registry repair tool and repair the damaged registry entries that are related to the QuickBooks application.
  • Another step can be using a malware removal tool, and let the users fix any type of malware infectious attack from the system, and get rid of all malware attacks from a system.
  • Next step is to remove all the unwanted or junk files from the system.
Clean the system junk files - Screenshot
  • It is essential to uninstall all the outdated PC device drivers.
Update the Video Card drivers to the latest release - Image
  • Restore it by doing undo through recent system changes, this applies your Windows system.
Restore your computer - Screenshot 1
  • Uninstall and reinstall QuickBooks desktop.
Uninstall or Reinstall QuickBooks - Image
  • Run Windows system file checker by scanning.
Run the System File Checker - Screenshot Image
  • Install all essential Windows updates.

Also see: Methods to recover QuickBooks data using auto data recovery tool

To Conclude

By the end of this article, it is expected that you might be able to get rid of the QuickBooks update error 1328. However, if you are unable to troubleshoot the issue even after performing the steps above, then in that case it is suggested to get in touch with our QuickBooks error support team via our helpline 1-800-761-1787 and let them work on your behalf.


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