A Comprehensive guide to get rid of QuickBooks Error 3371 Status Code 11118:
QuickBooks is an incomparable software that is dominating the accounting industry for around decades. This software has marked its presence all over the world and has transformed the way people carried out their accounting activities. No doubt, QuickBooks has been the pioneer in accounting solutions for entrepreneurs all over the world and is spreading like a wildfire, when it comes to managing the accounting and bookkeeping activities. But as everything comes with its pros and cons, QuickBooks is also not completely free from few technical bugs.
However, while appraising the software, we can’t overlook the cons of this software. As a user you know, technical snags are pretty common, when it comes to QuickBooks software. Each bug is assigned to an error code or error message, which makes it easy for users to carry out the effective measures. One such critical error is QuickBooks error 3371, status code 11118. At times, when opening up or activating the QuickBooks software, you might come across a few error codes and symptoms which indicate to such type of error codes.
If you are facing this error and looking for a quick guide to do away with this, then you have landed on the right place. We have come up with this article written by our U.S based certified professionals, where we have discussed each and every fact related to QuickBooks error code 3371. So, make sure to go through this article till the end. You can also consult with our QuickBooks error support team by dialing our helpline i.e., 1-800-761-1787, in order to save your precious time and efforts in solving this error. Our experts will help you to fix this error for you.
What is QuickBooks Error Code 3371?
When the QuickBooks user re-configures the desktop or setup the QuickBooks company file for the very first time, then in that case it is most probable to encounter QuickBooks error code 3371. The another reason behind to this error is Entitlement DataStore.ecml file gets damaged which contains the license properties of the QuickBooks desktop. This error code can appear with various error messages just like:
For troubleshooting steps, note the error and type the following in a web browser window:
www.quickbooks.com/support/register.html
Or
All these error messages could appear when the software license is not valid. The dialog box with the error message appears on the screen, and also clicking OK will pop up another error, ‘QuickBooks fatal Error.’ To close the error box window, simply click on OK button one more time.
Due to this error, the QuickBooks accounting software fails to sync the license properties every time, when we try to open the QuickBooks. There are various facts discussed later in this post, let us check out together!
Forms of the Error 3371
In other words we can say that this error occurs when we try to activate or open QuickBooks desktop. Another error messages you might see on your desktop screen are as:
| Error | Description |
|---|---|
| Could not initialize license properties. | Error 3371: QuickBooks could not load the license data. This may be caused by missing or damaged files. |
| Couldn’t initialize license properties. | [Error 3371, Status Code -11118] QuickBooks could not load the license data. This may be caused by missing or damaged files. |
| Could not initialize license properties. | [Error: 3371, Status Code -1] QuickBooks could not load the license data. This may be caused by missing or damaged files. |
Signs and Symptoms of QuickBooks Error 3371
You can easily identify the QuickBooks error 3371 status code -11118 by keeping the below-mentioned signs and symptoms in mind:
- Your system experiences repeated hanging/freezing issues.
- System gets hanged somehow or the QuickBooks might crash whenever you opens it.
- Also, if you gets notified for a mysterious HTML file, then in that case it would be a sign of such error.
- Users being unable to open the company file in QuickBooks can also be one of the symptoms.
- This error can also be seen at the time of the cloning process from C:\ drive to another new hard drive.
What Triggers QuickBooks Error 3371: Status Code 11118?
Intuit, the developer of QuickBooks, has made it mandatory for users to store the license on the hard drive. But by chance, if one loses the info, file, or license data gets corrupted, missing, or damaged, then users are likely to encounter this sort of error. Also, at the time when you clone the data into the C:/ drive, the error can appear. This would demand the deletion of the entitlement file and also re-entering of the license information.
QuickBooks error message 3371 can be a result of multiple issues, a few of which we have mentioned below:
- Error code 80029c4a can be one of the causes.
- A missing Qbregistration.dat file can be one of the reasons behind to the Error 3371 in QuickBooks desktop. The installation file usually contains the license data stored in the hard drive, and if this file gets damaged, then it is prominent to get this sort of error.
- Another cause can be QuickBooks desktop has performance issues.
- You can also encounter this error if you loses the connection to the QuickBooks data file
- Facing issues with printing, emailing, or saving as a PDF in QuickBooks desktop.
- Incomplete or unsuccessful Windows update installation can keep the windows components outdated and not as required by QuickBooks.
- Crash com error in QuickBooks can lead to this error
- Also, if the QuickBooks stopped working error occurs, it might lead to such error.
- Damaged MSXML component related to Windows OS, which is needed for QuickBooks. It is one of the most important components by Microsoft, which is needed to run the system. If this file gets damaged, then accessing QuickBooks becomes difficult.
- Anti-virus interruption can also be one of the most common causes.
Important points to remember
- You should first ensure that the Windows is updated to the latest release.
- And also, if the error persists, it might be due to corrupted windows operating system.
- Right Networks and QuickBooks Enterprise with WebConnect users might face this issue if they open the file before saving it. In that situation users firstly save the company file before you import the .QBO file.
Methods to Mend QuickBooks Error 3371 Status Code 11118 or Status Code -1
The error code 3371 in QuickBooks desktop can be easily tackled by carrying out a few simple methods. In this article, we will be exploring each of these troubleshooting methods one by one. Make sure you do not skip out on any of the method. Let us check out the methods:
Method 1: Close all the running applications
- The very first step in this process is to close QuickBooks.
- And then, close all running QuickBooks processes.
- Press Win + R keys together to open the run command.
- Followed by typing in C:\ProgramData\Intuit\Entitlement Client\ v8(or v6) in the run window, and along with that hit OK tab.
- You are now required to open Task manager by pressing Ctrl + Shift + Esc keys together.
- Now move to the tab named Processes and find all QBW32.EXE instances.
- After that choose the process and then click on End Task.
- Next, remove the EntitlementDataStore.ecml file and then open the QuickBooks company file and register the application.
Method 2: Removing the ECML file
- You are first required to press Windows + R keys together.
- And then, a window will appear on the screen and then you need to enter or copy and paste it at C:\ProgramData\Intuit\Entitlement Client\v8.
- The next step is to spot to the Window explorer (by pressing Win + E keys together).
- And then remove the ecml file, followed by right clicking and selecting Delete option.
- Once done with that, close the window option.
- Finally you have to run QuickBooks and then register the product again, and you are good to go.
Method 3: Changing the name of the Entitlement file
Windows XP users:
The steps to be followed by Windows’ XP users are given below:
- The windows XP users will have to initially click on the Start tab and then select Run box.
- After that, enter the path to spot the “Entitlement DataStore.ecml file: Documents and Settings AllUsersApplication DataIntuitEntitlemeny Clientv2″.
- Once done with that, you will have to click on OK button.
- And then rename the Entitlementdatastore.ecml file.
Windows 7, 8:
If you are a Windows 7 or Windows 8 user, then perform the below-given directions:
- The Windows 7 users are supposed to move to the C:ProgramDataIntuitEntitlement Clientv*.
- The next step is to rename the Entitlement file.
- Followed by, opening QuickBooks desktop and it will automatically Create a new file for you.
- The next step in the process is to carry out a few more steps to unhide the program data folder.
- Follow the path Computer > Select Organize > Choose Folder > Search options.
- And then select the Hidden files and folders option.
- After that, open QuickBooks and check if the error occurred.
Windows 10 and 11:
For Windows 10 and 11 users, use the following steps given below:
- You need to first click on Start and choose the Control Panel.
- After that, go to Appearance and Personalization and select File Explorer Option.
- Next, go to the View tab.
- You are then required to change the Hidden files and folders setting to Show hidden files, folders, and drives.
- Un-check the Hide protected operating system files option.
- Once done with the above steps, you need to click on Apply and OK button.
Method 4: Download, Install and Run QuickBooks Tool hub
In case the above process failed to fix error code 3371 in QuickBooks, then you can make use of the QuickBooks tool hub. The steps to be followed are:
Step 1: Run the Quick Fix My Program feature of QuickBooks Tool Hub
- First of all, you need to close QuickBooks desktop.
- And then, download the QuickBooks tool hub (most recent version (1.6.0.0) on the system and save it in your PC).
- After that run the downloaded file (QuickBooksToolHub.exe file).
- Then Accept and agree to Intuit’s license agreement,
- Once the tool hub is successfully installed on your computer, hit a click on Finish.
- Now double-click on the QuickBooks tool hub icon to open it.
- After that, choose Quick fix my program option from the Program Problems tab.
- Now click on OK tab.
- Finally end the process and open the QuickBooks to access the data file.
Step 2: Run QuickBooks install diagnostic tool
- The first step is to download the QuickBooks tool hub and then open the same.
- After that select the installation issues tab, in the tools hub.
- Followed by selecting the QuickBooks install diagnostic tool and then run it.
- And now let the tool run and detect the issue (if any). Also, note that the process might take some time to finish.
- To end the process, you need to reboot the system.
Final 3: Run the 3371 Error fix from Tool hub
In case you have already downloaded the QuickBooks tool hub, then directly use the 337 error fix program, or else first download the tool hub program and then carry out the steps below.
- The first step is to close the QuickBooks software.
- And then, download the latest version of QuickBooks tool hub. Also, save it somewhere you can access it easily.
- Now, open the downloaded file.
- And also, carry out the on-screen steps to install and agree the terms and conditions.
- Double-click on the QB Tool hub icon on the Windows desktop to open it.
- In the tool hub, select the Installation issues tab.
- And then, choose the 3371 Error fix.
- After that, click on OK tab and then launch the QuickBooks software.
- Now open the data file and check whether the error got fixed.
Method 5: Perform a clean installation of Windows
You can carry out a clean installation either by using the QuickBooks clean install tool or by the manual procedure (via the Control Panel).
- You will have to install the latest windows update.
- And then hit a click on All Programs tab and then Windows update options.
- The next step is to finish the upgrades of all the windows updates and get ready to set-up QuickBooks software.
- Now recreate the damaged entitlementdatastore.ecml file and then solve the license and fix registration issues.
- The last step is to click on reinstall and carry out a clean installation.
Method 6: Update Windows operating system
In case the windows is obsolete, you will have to update it to the latest version. This can be done by carrying out the steps below:
- Initially, click on Windows Start tab and then click on Check for updates tab.
- Followed by reinstalling QuickBooks desktop.
- Also, update QuickBooks desktop again.
Method 7: Clear any junk files
This is the last step, you need to follow if the above provided methods didn’t helped you to rectify the error.
- At first, open the File Explorer or This PC by pressing Windows+E keys together,
- After that, move to Properties option.
- Here you need to select Disk Cleanup tab.
- Now select the Clean System Files option.
- At last, click on OK then select the Delete Files option.
You can manually clean temporary files in your system by following to the steps given below:
- Press the Win + R keys together to open Run box.
- After that, type in %Temp% in the box and hit on Enter key.
- The folder containing all the temp files opens up.
- Now press the Ctrl + A keys together to select all the files, and then press the Delete key to delete all the temporary files. That’s it!
Final words..!
We hope that by following the above mentioned steps, you are now capable to resolve QuickBooks error 3371: Status code 11118 which was caused due to missing or damaged files. However, if by any chance, the error still persists, or you are unable to tackle the issue for some other reason even after performing the steps, then reach out to our U.S. based accounting professionals using our dedicated support line i.e., 1-800-761-1787. Our QuickBooks enterprise technical support team of specialists will be more than happy to assist you. We are a hub of technocrats, who work round the clock to provide the best possible support services. So, do not hesitate in calling us anytime and seeking for assistance!
Frequently Asked Questions (FAQs)
It is a technical error code in QuickBooks that occurs when users try to activate QuickBooks using the license key that has previously been used up while activating the program on another computer.
You can perform the following solutions for resolving error code 3371 in QuickBooks.
1: Rename the ECML(Entitlement) file and type in the correct License key while re-activating QuickBooks
2: Run the QuickBooks File Doctor Tool.
3: Clean system Junk and temporary files.
Checkout these quick steps to delete the .ecml file from your QuickBooks:
1. Press Windows + R keys together to open Run window.
2. Copy and paste C:\ProgramData\Intuit\Entitlement Client\v8 in run box.
3. Now you need to click on Ok button.
4. Once done with that, look for the Entitlement file. And tap on Delete button. That’s it!
Any of the following factors may cause this error:
1, Entering an already-used license key while activating QuickBooks.
2. The Qbregistration.dat file might be damaged.
3. Any damage caused to the Microsoft components may lead to this issue.
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