How to Fix QuickBooks Not Opening After Windows 11 Update?

by | Last updated On : Dec 3, 2024 | QuickBooks

Learn How to Fix QuickBooks Not Open After Windows 11 Update - Featured Image

Learn the complete guide about how to eliminate QuickBooks stop working after updating to Windows 11:

The advent of Windows 11 has beyond any doubt unfolded innumerable astonishing features to make the O/S more user-friendly and sufficing to the user requirements. However, this new Windows O/S has been encountering a series of technical issues when it comes to its compatibility with QuickBooks Desktop. Some major issue amongst the various technical issues is QuickBooks not opening after Windows 11 update, QuickBooks Not responding after Windows update or QuickBooks crashes on Windows 11 etc. In this comprehensive blog, we shall elaborate the various tricks and tips to fix QuickBooks does not open after windows 11 update issues and shall also cover all the facets associated with it. So, read this blog till the end.

What are the causes of QuickBooks not opening after Windows 11 update?

A multitude of factors can be responsible for this issue. Some of the most common ones are discussed below:

  • The recent update of the Windows O/S may have damaged the QBWUSER.INI file.
  • Other software installed on the computer may be conflicting with QuickBooks, causing the software not to open.
  • The size of the company file may be more than the allowable limit. Notably, the company file size limit is 150 MB for QuickBooks Pro and Premiere, while for QuickBooks Enterprise the size limit is 1GB.
  • The updated Windows O/S may be incompletely installed.
  • Some of the critical QuickBooks files got damaged during Windows 11 Update.
  • QuickBooks may not be fully compatible with the latest version of Windows, resulting in errors when launching the software.
  • QuickBooks may require administrative permissions to run correctly, and the Windows 11 update may have caused issues with these permissions, resulting in the software not launching.
  • The Windows 11 update may have caused issues with drivers required to run QuickBooks, lead such error.

You may read also: How to Resolve QuickBooks Failed to Create an Accountant’s Copy Error?

Viable Fixes for QuickBooks Not opening after Windows 11 Update issue

If you are facing the issue of QuickBooks not opening after updating to Windows 11, here are some steps that you can follow to eliminate the issue:

Fix 1: Temporarily disable the antivirus

QuickBooks users should deactivate the antivirus for some period and then try to open QuickBooks.

  • Right-click on the antivirus icon at the bottom-right corner of the Taskbar.
  • Choose the option to Temporarily Disable the antivirus.
Disable the antivirus - Image
  • Now, run QuickBooks as an admin and see if the accounting program runs this time around.

Fix 2: Use QuickBooks Install Diagnostic Tool

Among the various troubleshooting features offered by Intuit, the QuickBooks Install Diagnostic tool stands at the forefront. This tool can be used to fix a myriad of error codes emanating in QuickBooks due to various installation-related issues. Proceed as below:

  • To start off, download the latest version of QuickBooks Tool Hub from the website of Intuit.
  • Install the tool and run it.
  • Now, click on the tab named Installation Issues.
QuickBooks Install Diagnostic Tool
  • Upon selecting the tab, pick QuickBooks install Diagnostic Tool.
  • Use the tool to diagnose any installation issues that may lead to QuickBooks wont open after Windows 11 update issue.
  • Allow the tool to diagnose and fix any issues.
  • When the tool is done with its job, restart QuickBooks as an admin and check if it open this time around.

Also Read: How To Fix QuickBooks Online Login Problems On Google Chrome?

Fix 3: Rename QBWUSER.INI file

One common cause of this error may be a damaged QBWUSER.INI file. Users are recommended to rename the file so that QuickBooks creates a new one upon restarting the accounting program.

  • Initially, right-click the QuickBooks Desktop icon.
  • Now, click on Properties and then pick the Open Fie location tab.
  • Once in the QuickBooks folder, search for QBWUSER.INI file.
Changing the name of QBWUSER.INI file - Screenshot
  • Upon locating the file, right-click on it and click on Rename.
  • Now, append “.old” at the culmination of the file name.
  • Upon renaming the file, re-run QuickBooks as an administrator.

Fix 4: Clean Install QuickBooks on Windows 11

If none of the approaches mentioned heretofore fix QuickBooks not opening after Windows 11 Update, then it is suggested that users go for a clean install of QuickBooks. For this, either the QuickBooks Clean Install tool can be used, or the process can be done manually. Manual procedure is explained below:

  • Head to the Control Panel.
  • Therein, go to Programs and Features.
  • Pick QuickBooks and then advance to the Uninstall/Change tab.
Uninstall your QuickBooks desktop - Screenshot Image
  • Proceed with the uninstallation of QuickBooks and once it is done, rename the QuickBooks folder.
  • After uninstalling QuickBooks, delete any leftover QuickBooks installation files. Go to the following folders and delete any QuickBooks folders or files you find:
    • C:\Program Files (x86)\Intuit
    • C:\Program Files\Intuit
    • C:\Program Data\Intuit
    • C:\Users[Your Username]\AppData\Local\Intuit
    • C:\Users[Your Username]\AppData\LocalLow\Intuit
    • C:\Users[Your Username]\AppData\Roaming\Intuit
  • Now, restart your computer to ensure any leftover QuickBooks files are completely removed.
  • Following that, re-install QuickBooks and make sure to install a version that is compatible with Windows 11.
  • After installing QuickBooks, you will need to register and activate the software. Use the original License and product keys to activate and register the QuickBooks program.
  • Finally, try to open QuickBooks as an administrator.
  • If all goes well, QuickBooks should work fine this time around.

Important: If you have a backup of your QuickBooks company file, you can restore it by opening QuickBooks and going to the “File” menu. Select “Open or Restore Company” and then select “Restore a backup copy.” Follow the prompts to restore your QuickBooks data.

Fix 5: Restart your computer

A simple restart can sometimes fix the issue. Restart your computer and try opening QuickBooks again.

Restart PC - Screenshot Image

Press Windows key on your keyboard > Click on Power button > Hit a click on Restart button.

Fix 6: Use Compatibility mode

  • Initially hit a right-click on the QuickBooks icon, and then choose “Properties” option and then hit a click on the “Compatibility” tab.
QuickBooks in Compatibility Tab - Screenshot
  • After that select “Windows 11” in the compatibility mode section and click “Apply” and then “OK.”

See Also: Easy Steps to Move QuickBooks Company Files to Another Computer

Winding Up!

The current blog discussed the various fixes for QuickBooks won’t open after Windows 11 Update. If you face any technical intricacies or want our experts to guide you through the troubleshooting process, just give us a call at our dedicated helpline 1-800-761-1787. Our QuickBooks error support team will be happy to assist you.

 

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