Converting from QuickBooks desktop to QuickBooks online and stumbled upon any type of error? Well, need not to worry anymore, as here we are with this article to provide you with detailed information related to fixing errors when converting from QuickBooks desktop to online. QuickBooks online software comes with way more features and functionalities, which makes it compelling for the users to switch to QuickBooks online. Any kind of error in converting can lead to further inconvenience.
To know more about fixing errors when converting from QuickBooks desktop, make sure to read this article carefully till the end. Or you can also consult our team professionals, in case you don’t want to tackle these errors on your own. Reach out to us at 1-800-761-1787, and we will be more than happy to help you.
Important points to remember
Before proceeding further, the user is required to keep in mind the following pointers:
- The user needs to first update the QuickBooks desktop completely if it remains incomplete, then it is dangerous to import data as there are chances to a permanent data loss.
- The user can also import QuickBooks desktop data within the first 60 days of the QuickBooks online company start date.
- Also, it is important to store the data file in QuickBooks desktop and maintain the transactions on both sets of books until you decide QBO is right for the business.
- Also, it is important to ensure that you know the limitations of importing and then go for the right option.
- The user should also login as the admin in both QuickBooks desktop file and the online account.
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Methods to implement to fix the issues when converting from QuickBooks desktop to online
The user can perform the required to steps for the respected errors that can be seen when trying to resolve the errors that can appear when converting from QuickBooks desktop to online:
Error 1: Couldn’t connect to the database or could not load the database
Solution 1: Logging with admin credentials
These types of errors can be resolved by logging in with admin credentials:
- The very first step is to visit the run window.
- And then open control panel and select view tab from the drop down lost and select the small icons.
- After that, select the user accounts tab.
- And also select manage another account option.
- The last step is to ensure that you have logged in as admin.
Solution 2: Checking out possible data issue
- The user needs to first move to the file menu and then choose company operations.
- After that the user needs to choose the create a new company and move to the next tab. Give this file a unique and different name.
- In case the error doesn’t return in the test company file, and also open the original companies file directly:
- The user is then required to select file menu and company operations.
- After that select restore from backup and click on next tab.
- And also select browse to an alternate backup file and select browse.
- Now, move to the company name.
- And also select the file qbpos.db and open it.
- The last step is to register a new, unique name for the company file and then go for ok tab.
Error 2: We can’t export the data. It may be on a network drive
The user will see this issue if QuickBooks desktop company is located on a drive other than their local c-drive or it’s open in multi-user mode.
- This can be resolved by pressing F2 or Ctrl + 1, to open the product information window and then check the file size.
- The user is then required to close the QuickBooks desktop, and then copy the company file to C:\drive.
- The next step is to open the company file in QuickBooks desktop.
- Also, select the switch to single user mode, from the file menu.
- End the process by exporting again and then from the file menu, the user has to pick the utilities tab, and also select the copy company file for QuickBooks online.
See Also: How to Sync Outlook Contacts with QuickBooks Desktop?
Error 3: Error in processing data for Mac desktop file
The user can try resolving this error successfully by updating QuickBooks desktop for Mac to the latest release. The steps that would work in here are as follows:
- The very first step is to select the check for QuickBooks updates option from the QuickBooks menu.
- Further, go for install updates.
- And by the end, reboot the software.
Error 4: Problem in checking the company for import eligibility
This sort of error could be seen if the user is not the master admin, company admin or accountant user in QuickBooks online company file. Or if there is any issue with QuickBooks online payroll account services. The user can perform the below steps to fix this issue:
- The user is recommended to ask the master admin to grant admin permissions, or have a company admin to perform the export process.
- The next step is to ensure to login the online company before importing.
- If the error continues, it is suggested to create a new online account.
Error 5: Exporting QBDT data to QBO
At times when the path of the company file is more than 4 folders deep, then this type of error could be witnessed. Just as in case of the file path C:\My Stuff\QuickBooks files\My Company\2016\Work Files\data.qbw. This can be resolved by performing the steps below:
- The very first step is to press F2 or Ctrl + 1 keys in order to open the product information window and then verify the company file location.
- The next step is to close the QuickBooks desktop.
- Furthermore, the user should copy the company file to any folder in the C:\drive.
- Also, open the QuickBooks desktop, and move to the file menu and choose the open or restore company.
- End the process by opening the saved file from the new location, and then try to import the file once again.
Check it Also: How to Fix QuickBooks Payroll Update Error Code 15221?
Error 6: Please delete all employees already entered in QuickBooks Online
While transitioning data, QuickBooks Online can’t replace employees as they’re intricately tied to payroll items, year-to-date history, and other aspects of the payroll setup.
Solution:
QBO prohibits the deletion of employees with paychecks or pay history. In order to transfer your data, you’ll have to create a new QuickBooks online company without a payroll setup to move your complete data.
Error 7: Your file is too big to export
Your QuickBooks Desktop file cannot have more targets than the following limits:
- QuickBooks Desktop Enterprise 2020 latest release and newer (US) – 750,000 targets
- QuickBooks Desktop Pro/Premier 2018 latest release and newer (US) – 750,000 targets
- QuickBooks Desktop Pro/Premier 2020 latest release and newer (CA) – 750,000 targets
- QuickBooks Desktop UK – 350,000 targets
- QuickBooks Desktop Mac – 350,000 targets
- QuickBooks Desktop Enterprise (CA) – 350,000 targets
Solution
- In order to access the Product Information in QuickBooks Desktop, simply hit the F2 key or Ctrl+1 key if you’re on a Mac on your keyboard.
- From there, you can check the number of targets. If you exceed the limits, consider condensing your QuickBooks Desktop file.
See it Also: How to Fix QuickBooks Error Code 1310?
Summing Up!
Once you have performed the above stated procedures, it is most probable to fix the issues successfully and convert from QuickBooks to online without any sort of further technical glitch. However, if you are still facing any sort of error, or if you want our technical geeks to work on your behalf, then feel free to consult our technical QuickBooks error support team at 1-800-761-1787, and we will ensure to provide you with immediate technical assistance.
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