How to Troubleshoot Data Damage on your QuickBooks Desktop Company File?

Learn how to resolve the data damage issues on your QuickBooks company file:

Corrupted QuickBooks company file is one of the major issues reported in recent times. Just like other databases, QuickBooks also faces certain issues. Fix Data Damage on QuickBooks Desktop Company Files becomes necessary when formatting one or more pages becomes damaged, or there are performance failures, disk failure, or power surges.

A corrupted QuickBooks company file is one of the issues that you might often come across. In case you identify any data issues, or if you have done the research and suspect data damage, then need not worry, as this post would be greatly helpful to you in learning how to fix QuickBooks file problems effectively.

In this article, we will be talking about the QuickBooks company file data damages and its fixation in detail, along with the factors causing such an error. On that note, let us buckle up and learn more about Fix Data Damage on QuickBooks Desktop Company Files. Although, if you want our team of experts with years of experience and expertise to resolve the error on your behalf, then you can connect with our team at 1-800-761-1787. We will be there to assist our users in a single call.

Identifying signs for data damage in QuickBooks company file

Identifying the data damage error in QuickBooks company file becomes easy, once you go thorough with the below listed signs. Let us check them out one by one:

• Errors like “A data problem prevents QuickBooks from continuing” in the verify data utility or verify target: values in minor do not match major on the screen or in the Qbwin.log file.
• If there is a negative balance in the transaction history
• If any of the transaction and entry is missing from the lists
• In case the paid bills or invoices are shown unpaid
• If the software itself is running sluggishly
• Erroneous reports like balance sheets
• If the software shuts down suddenly, while trying to save or delete a transaction
• When the user open the “Send feedback online” and while moving to the Bug report Window, they need to spot the HTML code in the Window.
• In case, the account’s name is preceded by an asterisk (*). This means that the software created these accounts due to the original accounts were missing.
• And the list goes on……

Read Also: Steps to Fix QuickBooks Unable To Create PDF Error

Triggers to the data damage errors in QuickBooks Desktop

There can be certain factors that might trigger the QuickBooks company file data damage. Out of those factors, we have listed some of the common ones below:

• In case there is any virus attack to the hard drive on which the database is stored, then such an error is probable to appear.
• If the data file size has expanded beyond the prescribed limit.
• If there is a sudden power surge or drop, then it might trash the entire hard drive leading to such an issue.
• Along with that, if the system lacks certain resources, which include, RAM, virtual memory, network interface cards, routers, network cables, etc.
• Inappropriate shutdown of the system might also end up in QuickBooks company file data damage, which requires you to fix QuickBooks file immediately.

Preventive actions

Before you jump on to the quick fixes to data damage in QuickBooks company file, there are certain preventive measures that can be implemented by the users. These preventive actions include the following:

Selecting a hard-wired network over wireless:

This is recommended, as in case you make use of a wireless network, it might enhance the risk of dropped connections, which in-turn create issues with the data file. These issues can be avoided by opting for a hard-wired network.

Creating a backup within QuickBooks:

Often the files are automatically backed up in QuickBooks, which helps a lot. However, when the log file is created and continues to increase in size, the performance starts getting hampered and this increases the risk of data corruption unless users take the backup of the data. This backup file is later used by Intuit for data recovery. So, it is recommended to make a verified backup within QuickBooks accounting software on a monthly basis to avoid having to Fix Data Damage on QuickBooks Desktop Company Files later.

Checking the file size:

QuickBooks Pro and Premier users can go for 250 MB file. Whereas, when the file size reaches 500 MB, it might turn down to sluggish performance. However, QuickBooks Enterprise users can go for 500 MB. But when this file reaches 750 MB, it might start creating issues. Thus, it is recommended to keep the file in the prescribed limit to avoid any sort of issues. Users can also condense and reduce the file size to help fix QuickBooks file performance problems.

Update patches:

Users can easily spot the release number in the first line of the product information Window. Using the latest patch might not create such an issue later.

Monitoring list size:

QuickBooks users will have to watch the list limits in QuickBooks Pro and Premier. The most important point to note here is that there will not be any warning sign, if the user reaches the upper limit. Moreover, the inactive list items don’t count in this list.

Keeping a check on the database file fragments monthly:

Users might encounter fragmentation, if the system gets filled up with the data over time. Also, if users are putting in the data without carrying out a clean-up in it. Users will also have to keep the number below 10,100 to have proper functioning.

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Quick fixes to the data damage on QuickBooks desktop company file

Now that the users are well aware of the preventive actions, it is the right time to start with the fixes to QuickBooks company file data damage. Let us check out each of the methods progressively to Fix Data Damage on QuickBooks Desktop Company Files effectively.

Fix 1: Manually repair the company file by rebuilding the data

In case you are comfortable in fixing the error manually, then you can fix the issue from the verify results Window. Before carrying out the steps below, it is recommended to back up the company file. The steps to be followed for manually fixing the issue are:

• Initially, you need to move to the file menu. And then moving on to the Utilities tab.
• After that, choose verify data opt.

• Followed by letting the tool check the file for any sort of data issues.
• Next, select expand all to see the errors from the verify results screen.

• Now select see online article and carry out the steps to fix the issue. 

These steps often help you fix QuickBooks file integrity problems caused by corrupted data.

Fix 2: Repairing the company file using the Rebuild Data Tool

You can make use of the rebuild data tool which is in-built to QuickBooks desktop and fixes the company file data issues in QuickBooks desktop easily. The steps to be followed here are:

• At first, move to the file menu and then move to the utilities tab and also choose rebuild data.

• After that, you need to select OK tab on the QuickBooks information Window. And follow the on-screen steps to save the backup.
• Next step is to let the tool repair the file. This process might take some time. And it might seem that the software is stuck, but as long as you are is able to move the mouse, the tool is working.
• Now hit a click on OK button after receiving the message stating “Rebuild has completed”, and move ahead to carry out the verify utility process.

• After it finishes, click on OK tab.
• Also, move to the File menu and then hover over the Utilities tab and also choose Verify data.

• Last step is to let the tool check the file for data issues.

In case the software is unable to detect any issue, then click on ok tab. You can keep using the company file, as there is no data damage. 

If any issues persist, proceed to Fix Data Damage on QuickBooks Desktop Company Files using the next steps.

Read this Post: How to Troubleshoot QuickBooks Payments Issues?

Fix 3: Use QuickBooks file doctor form tool hub program

In case none of the above methods worked in fixing the error, then you can repair the file by using the QuickBooks file doctor tool. The steps to be followed here are:

• In case you haven’t downloaded it already, you can download the QuickBooks tool hub.

• And then, open the company file issues tab from there.

• After that, you need to opt for run QuickBooks file doctor. This might take up to one minute for the tool to open up.

• Now, in the tool, choose the company file from the drop-down menu. And if the file is not identified, it needs to go for browse and search tabs to find the file.

• Followed by selecting check the file option and hitting continue tab.

• The last step is to enter the admin password for QuickBooks and hit next.

This process can automatically fix QuickBooks file damage and restore stability to your data.

Fix 4: Deletion of Customer reports and memorized Transactions

Another effective method for resolving the data damage in QuickBooks involves a removal of the customer reports and memorized transactions, an easy process involving the following steps:

Steps for deleting Memorized Reports

• To start the process, move to lists wherein you should move to Memorized transactions.
• After that, proceed to the edit option wherein you need to choose delete the memorized transactions.
• Finally, hit on Ok.

Steps for deleting Customer Reports

• The first step requires you to navigate to the Reports and then proceed to Reports Center.
• After that you need to click on reports to be deleted, followed by choosing X.
• Finally, click on Ok. 

These simple steps may also help you Fix Data Damage on QuickBooks Desktop Company Files efficiently.

Check Also: Versions of QuickBooks Desktop are Supported on Windows 10

DIY Steps to Fix Data Damage for QuickBooks Desktop For Mac

Before rebuilding the company file, you should make use of verify tool in QuickBooks for mac for scan the company file for errors or data damage.

• Herein, you need to choose File menu, and select Utilities tab.
• Furthermore, choose Verify data and also choose OK tab to Close all Windows.
• In case you are able to see “Your data has failed the integrity check” you need to rebuild the file.
• In case there are no issues with the data, then you are done with the process.

Steps to rebuild the company file data

After you have verified the data, then you can rebuild the company file to resolve issues related to data or data damage.

• You need to first choose File and choose Utilities.
• Further, choose Rebuild data, then select OK tab to close all Windows.
• The QuickBooks software will ask to make a backup before rebuilding the company file, and choose OK tab. In case you don’t want to backup, then choose Cancel to continue rebuilding the company file.
  • In case you haven’t set up any Backup preferences, QuickBooks will ask to update them. Choose Backup preferences and edit as required, and hit OK tab.
  • After the backup is finished, then select Show in finder to locate the backup or select Ok.
• Once done with that, click on OK tab, and the rebuild is finished.

In order to ensure that the file is free of errors, you simply need to verify the company file again. In case you still have issues, then rebuild the file again.

Also See: Steps to Fix Reconciliation Discrepancy in QuickBooks Desktop

Final Words….!

Towards the end of this article, we expect that you might be now well versed with the ways to Fix Data Damage on QuickBooks Desktop Company Files and fix QuickBooks file issues efficiently.

Whereas, if in case the error continues to trouble you again and again, then in that case, we recommend you to consult our U.S-based accounting professionals directly using our support line i.e., 1-800-761-1787. Our QuickBooks error support experts don’t leave any stone unturned to provide the best possible support services. So, do not think much and delay, just discuss the queries with our team immediately.

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