Different Errors and Solutions to fix QuickBooks Sync Manager Error

QuickBooks sync manager is a helpful tool which allows syncing QuickBooks with the online server, along with other applications as well. This program however, gets obstructed due to certain issues and the following error appears on the screen “Intuit Sync Manager is Not Setup to Sync any Files”.

Resetting of the sync manager will also remove data related to applications linked in the sync process. Read this full article and try each solution to fix QuickBooks Sync Manager error.

What is QuickBooks Sync Manager Error?

what is quickbooks sync manager error

QuickBooks Sync Manager exchanges important data over the cloud server or 3rd party apps. This tool has eased accessibility and gives users access to data over other applications.

What causes QuickBooks Sync Manager Error?

This error in QuickBooks Sync manager could be a result of the following reasons:

  • The files related to the Sync manager may be damaged, or deleted by the user accidentally.
  • QuickBooks sync manager may be outdated.
  • Network related issues could also trigger this error.
  • Windows firewall could be a major source of network connectivity error.

You may also read: How to Correct QuickBooks POS Error 193?

Different Types of Sync Manager Errors along with their quick Fixes

The user may come across different forms of errors related to QuickBooks Sync Manager. These are listed below along with the solutions to get them fixed.

Error code: QuickBooks Sync Error 5_ 13944:


  • This error code shows up in case the firewall is preventing connection between QuickBooks Sync Manager and other applications.


  • To fix this issue, first disable the firewall temporarily, then, go for Program Data in Sync Manager, then delete the “SBConnect.crt” file.
  • Now, again run Sync Manager Setup.
  • When open, go to Help, then to Manage Data Sync, and then to reset the Intuit Sync Manager.
  • Issue should be fixed.

Error code: QuickBooks Sync Error 17_7118

Possible Cause:

This error may occur when QuickBooks Sync Manager and the QuickBooks program both are not updated to the newest version.


Update Now Option When Updating QuickBooks - Image
  • Now, checkmark Reset Updates box, then click on Get Updates.
QuickBooks Payroll Update Error 15222 - Screenshot Image
  • Now, start QuickBooks again and give consent to the install process.

Recommended to read: How to Fix QuickBooks Abort Error Message?

Error code: QuickBooks Sync Error 17_7300


This particular QuickBooks Sync Manager error is caused when the Intuit Sync Manager isn’t chosen in the Company Preferences section. It occurs when the downloaded data is being written in the Company file.


  • Run QuickBooks, then go to the Company file.
  • Here, hit a click on Edit, then go for Preferences.
  • After then click on Integrated Applications, then Company Preferences.
company preferences image - Image
  • Here, tick-mark the box besides Intuit Sync manager.
  • The Sync process should work fine now.

Also check:

Error code: QuickBooks Error 2014 – Intuit Sync manager


This Sync Manager error in QuickBooks desktop appears when the program file is damaged in “Intuit Sync Manager”.


  • For this, visit the Sync Manager folder and rename it.
  • Change the name from Intuit Sync Manager to SyncManager.old.
  • Then, run QuickBooks and then Open Intuit Sync Manager, this will create a new Sync Manager folder.
  • Hit on Sync to try out the Sync process again.
QuickBooks sync now image

Check Also: How to Fix QuickBooks Error Codes 00000 XXXXX in payroll setup?

DIY Solutions to Rectify QuickBooks Sync Manager Error

Although the steps above should fix the issue, just if the error is still persisting, then, try the following troubleshooting methods.

Solution 1: End QuickBooks processes in the Task Manager

  • Open the Task Manager (Ctrl + Alt + Del) keys, then go to Processes.
  • One by one, select the processes QBDBMgrN.exe, QBDBMgr.exe, QBCFMonitorService.exe, Qbw32.exe, and other QuickBooks related ones and then click on End Process.
Close QBW32.exe process - Screenshot
  • Next, try opening QuickBooks and the Sync manager again. The process should work fine now.

Solution 2: Clear settings in the Sync Manager and Reconfigure

The steps for clear setting the Sync manager and reconfigure are:

  • The Sync manager should be located in the correct file path, which is, “C:\ Users\ \AppData\ Local\ Intuit”.
  • Then, go to Help, and then to Manage Data Sync.
  • Here, choose Clear Sync Settings, click on yes to reaffirm.
  • Now, go for a reconfiguration of the Sync Settings.

Also read: Fix QuickBooks Error Code 6105: Company File Damage

Solution 3: Setting Up Sync Manager from File menu

The steps to set the Sync manager via the File menu in QuickBooks are:

  • For this, run QuickBooks, then go to File tab.
  • Then, select the Setup Intuit Sync Manager option.
Setup Intuit Sync Manager - Image
  • Now, sign in with correct login credentials, then click on Use an Existing Company, then choose Next.
  • Sync Manager shall initiate the process of syncing company file to Intuit App Center.
  • Now, go to Intuit Full Service Payroll, go for the Setup QuickBooks page, and hit a click on Continue.
  • Access with your user ID and password and open the company file.
Open a sample company file - Image
  • Hit the F2 key and check the company realm ID, then go to Connect your Company page, and tap on Continue.
  • Now you need to choose Business profile with the same Realm ID ,then go with Continue.
  • Also choose the account, then click on Finish.
  • Now, try the Sync process again to check if the QB Sync manager error got fixed.

Solution 4: Exempt the URLs from Blocking the QuickBooks Sync Process

Firewall should not prevent Sync Manager from performing the Sync process. For this, exempt the QuickBooks folder and Intuit URLs by adding them to the exception list in the security programs.

Configuring QuickBooks firewall and security exceptions - Screenshot Image

See it Also: How to Fix Issues When Deactivating Bank Feeds in QuickBooks?

Summing Up!

This piece of writing unfolded all the facades of QuickBooks Sync manager error and the solutions to fix them, so hoping the error should be fixed. However you are still facing the same issue or any other accounting related errors, then without any reluctance reach out to our QuickBooks error support experts via our helpline i.e., 1-800-761-1787.


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