Get to know you can resolve Error 1328. Error updating file C:\Config.Msi\PTXXX.tmp:
Well, as the error itself says, it is an update error. QuickBooks update error 1328 might be seen when updating QuickBooks desktop. This error could show up as a single error or before another error, and also the files referenced by these errors are usually like C:\ config.msi\ PT ** TMP . If you are also facing this problem, then reading this segment can be of great assistance.
To get a better insight into this error, its causes and fixes, make sure to read this article carefully till the end. You can also connect with our technical support team for any further technical assistance through the helpline at 1-800-761-1787 or the live chat. With years of experience under our belt, our experienced U.S based professionals are well-versed in the technicalities involved while troubleshooting QB-related problems.
What does QuickBooks error 1328 means?
Error 1328 in QuickBooks desktop is just another error in QuickBooks that occurs when users embark on the process of updating or installing the accounting program. Also, several users have encountered this issue at the time of repairing the QuickBooks software. The following error message might be appear on your desktop screen:
| Warning | Description |
|---|---|
| Problem | Error 1328. Error updating file C:\Config.Msi\PTXXX.tmp. |
| Error | QuickBooks Error 1328. Error updating file C:\Config.Msi\PT19C6.tmp. System error- 1072807676 |
What causes QuickBooks error message 1328 while installing
There are handful of factors causing this QuickBooks error 1328. These factors include the following:
- In case the installation of software has some invalid entries left in the Windows registry.
- If there is any malware or virus attack.
- Another reason can be if the software is corrupted.
- In case there is any trouble in downloading the software.
- In case of improper system shutdown due to power failure.
- Any network error occurs when downloading the QuickBooks software.
What are the signs and symptoms of QuickBooks error 1328?
Following can be the signs to identify the QuickBooks error 1328. Error updating file C:\Config.Msi\PTXXX.tmp. Let us have a look:
- In case users are incapable of updating QuickBooks.
- If you are unable to install or uninstall QuickBooks.
- Another sign can be response time becoming high.
- If the error itself appears on the screen.
- You might also be able to identify the issue if the QuickBooks stops or gets damaged.
- If the QuickBooks program occasionally crashes or responds too slowly.
Easy Methods that can be performed to remove QuickBooks Error 1328
You can perform the following methods, to easily rectify the error 1328 when installing, uninstalling, updating, or repairing QuickBooks Desktop. Let us have a look:
Method 1: Locate the config.msi file
The first method that can help in fixing such error is to rename the file named ‘config.msi’ .
- The first step is to right click on the Start key and then select Explore.
- Double click the C drive key.
- This will display all the Hidden files or as folders.
- Click on Tools options and after that select folder.
- Hit a click to View the tab option and then select all Hidden files as well as folders.
- Click on the Apply all changes you have been made and press OK tab.
- This appears to operate all necessary system files.
- Right click on config.msi and select Rename it.
- To save the changes in the file name, hit anywhere on the screen.
- This will hide and protect the operating system files including all necessary hidden files and folders again on the system.
- Now, try updating the QuickBooks software again.
Method 2: Use QuickBooks install diagnostic tool from tool hub program
Step 1: Download the QuickBooks Tool Hub
- Close your QuickBooks and then download the QuickBooks Hub latest version.
- Ensure that the downloaded file should be saved somewhere that you can find easily.
- After that open the file you have downloaded [It should be QuickBooksToolHub.exe file]
- Next step to perform is follow the instructions on the screen to Install the terms and conditions.
- Double-click the tool hub icon on your Windows desktop to open tool hub program, after the installation gets complete.
Step 2: Run QuickBooks Install Diagnostic Tool
Time to launch the QuickBooks Install Diagnostic Tool to fix the error code 1328:
- Open the QuickBooks Tool Hub.
- Select Installation Issues in the tool hub.
- Choose QuickBooks Install diagnostic Tool.
- It should be noted that installation process takes around 20 minutes to complete depending on the internet speed and system’s performance.
- Reboot the system after running the tool to ensure the components are properly updated.
Read it Also: How to Use QuickBooks Condense Data Utility?
Method 3: Download Windows Updates
QuickBooks software ceases to operate without some essential Microsoft components. These elements consist of C++, Microsoft.net, and MSXML. Therefore, you must make sure that these components are installed in your system. To download them, follow the instructions given below:
- Initially, access the ‘Start’ menu.
- After that type ‘Update’ into the ‘Search’ field.
- You are then required to choose the ‘Check for updates’ option.
- When all the important updates show up on the screen, download them, and afterward, restart your computer.
- Allow the system to install all these updates. The process may take considerable time, depending on the size of the files and the speed of your system.
- Once finished, launch the QuickBooks desktop software and proceed with your usual operations. Check if the update error 1328 shows up again.
Method 4: Repair the QuickBooks installation process
- Initially, you need to open Windows and log in as an System Administrator.
- Open the Windows control panel tab and select Programs and Features.
- This will locate the QuickBooks product heading section and select it and click to Uninstall them by changing any tab.
- Select the Repair tab when QuickBooks installer appears.
- Run QB application on the system, then need to apply patch when it completes.
- In case a user is fortunate then only the patch will be applied.
- In case the error persists, then reach out for technical assistance.
See Also: Steps to Fix QuickBooks Error 6000, 82 or 6000, 106
Method 5: Use the System File Checker
- Initially, hit a click on the Start button.
- In the Search box, you need to type Cmd.
- You need to run the CMD as an admin. For this, right-click on its icon and choose the Run as Administrator option.
- Now SFC/scannow and tap on Enter key.
- This process will invoke the System file checker to check for any issues with the system files.
Method 6: Reinstalling QuickBooks using clean installation
If none of the above-illustrated techniques work in your favor, you should consider clean installing the QuickBooks software.
Step 1: Initiate the QuickBooks Uninstallation
- Make an uninstallation of QuickBooks desktop.
- For this, open the Windows Start menu and visit the Control Panel.
- Then move to Programs and Features or Uninstall a Program option.
- Opt for QuickBooks desktop from the list of programs and hit on the Uninstall/Change button.
- Hit on Next tap.
- Wait for the process to finish. Now, restart your PC.
Step 2: Clean Install the QuickBooks Desktop
Now, you should restart the installation process that you followed at the time of installing the software afresh after purchasing it.
- The first option is to make installation process of a QuickBooks of a QuickBooks as directly from the installation CD drive.
- You can also be installed QuickBooks software through a downloaded file as given into the system.
- Directly installed QuickBooks software from a CD
- Download or simply install QuickBooks program with the help of a manual guide or a user can ask expert advice that is the best option to get quick assistance in less time.
- You can either use the CD for installation or else install the software using the downloaded .exe file. In either case, you will require the Product and license keys. So, make sure that they are available with you at the time of installation.
Also see: How to Reconcile Payroll Liabilities in QuickBooks?
Method 7: Manually fix this error
- The very first step here is to apply any registry repair tool and repair the damaged registry entries that are related to the QuickBooks application.
- Another step can be using a malware removal tool, and let the users fix any type of malware infectious attack from the system, and get rid of all malware attacks from a system.
- Next step is to remove all the unwanted or junk files from the system.
- It is essential to uninstall all the outdated PC device drivers.
- Restore it by doing undo through recent system changes, this applies your Windows system.
- Uninstall and reinstall QuickBooks desktop.
- Run Windows system file checker by scanning.
- Install all essential Windows updates.
Summing Up!
By the end of this article, it is expected that you might be able to get rid of the QuickBooks update error 1328. However, if you are unable to troubleshoot the issue even after performing the steps above, then in that case it is suggested to get in touch with our QuickBooks error support team via our helpline i.e., 1-800-761-1787 or through the live chat option and let them work on your behalf.
FAQs
How can I prevent QuickBooks update error 1328 in the future?
To prevent this error in the future, users should implement the following pointers:
1. The internet connection during the update process should be uninterrupted.
2. Quit all unnecessary programs in the background.
3. Temporarily turn off the antivirus before commencing the QuickBooks updates.
Can I encounter update error 1328 on a Mac?
No! This update error is usually encountered on Windows systems. Although update errors are also encountered in QuickBooks for Mac as well. Error codes associated with them may different.
What is the Config.msi file in QuickBooks?
The QuickBooks Config.msi file is a temporary file that is employed during the installation and uninstallation of QuickBooks.
What tools in QuickBooks Tool Hub can fix the update errors in QuickBooks?
The Tool Hub program is an encapsulation of multiple features that aid in fixing various QuickBooks desktop errors. These tools include:
1. Quick Fix My Program
2. Company File Issues
3. Network Issues
4. Program Problems
5. QuickBooks File Doctor Tool
6. Component Repair Tool, etc.
Does Windows Update lead to loss of Quickbooks company file data?
No! Updating Windows doesn’t cause any company file data loss, but it is suggested that users create a backup of their company files before updating or restoring Windows.
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