Learn what to do when Loan Manager or Cash Flow Projector is missing after upgrading QuickBooks Desktop:

When it comes to loan manager, in QuickBooks it reflects the loans in QuickBooks on the basis of the information provided on the long-term liability and other current liability accounts. Moreover, you can also track both principle and interest without looking over the amortization tables to evaluate the accounts. It basically establishes loans in QuickBooks depending on the info given, as mentioned earlier. Subsequently, these amounts will be entered manually with the help of journal entries.

QuickBooks Loan Manager is not working - Screenshot Image

However, there can be circumstances when you might face issues related to loan manager, which including QuickBooks loan manager not working issue. To tackle these type of problems, what you need to do is to go through this segment with much care. Moreover, you can also connect with us using our tech line.

QuickBooks loan manager establishes ‘Amortization schedules’ depending on the below input:

  • Loan A/C chosen from COA
  • The loan amount
  • Origination date
  • First payment date
  • The payment issue
  • Escrow payment amount
  • Escrow payment account from the chart of account
  • Interest rate
  • The compounding period
  • Payment A/C chosen from COA
  • The interest expense account is chosen from COA
  • Fees or charges account chosen from COA

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Steps to resolve Loan Manager not working issue in QuickBooks desktop

Below are the steps you need to perform, in order to chuck off loan manager issues.

Solution 1: Reviewing for QuickBooks loan manager data missing

  • You need to click on banking and choose loan manager.
  • Further, click on add loan and hit edit loan option.
  • Now, the entered details will be seen at the bottom of the loan manager. Just in case the QuickBooks loan manager data is missing, you would have to head to the support team.

Solution 2: Use Quick fix my program

If the first method didn’t help you in fixing QuickBooks loan manager no appearing error, then in that case you need to perform the steps below that are related to downloading and using quick fix my program.

Step 1: Download and install the QuickBooks tool hub

QuickBooks Tool Hub - Icon

Step 2: Run Quick fix my program

  • Under this process, you need to open program problems from QuickBooks tool.
  • Further, go for quick fix my program option.
Program Problems tab in tool hub - Screenshot Image
  • Lastly, open QuickBooks and check if the QuickBooks loan manager not working issue is appearing on the screen.

Related article: QuickBooks Multi User Mode Not Working – How to Fix it?

Solution 3: Turning on the compatibility mode in internet explorer 9, 10, or 11

  • You need to open internet explorer and you will also have to click on tools tab.
  • Moving ahead, you need to choose compatibility view.
Compatibility view in internet explorer - Screenshot Image
  • Now pick display all websites in compatibility view and choose close tab.

After you have turned on the compatibility mode, make sure to look out if QuickBooks manager cannot find file issue is fixed.

Solution 4: Run reboot.bat file

Run ‘reboot.bat’ file - Screenshot

If in case the loan manager is missing from QuickBooks, then you would have to reboot the system.

  • Firstly right click the icon of QuickBooks desktop and from options pick properties option.
  • Moreover, choose properties tab and also head to open file location.
  • You now have to right click the bat file.
  • Also, pick run as admin tab.
  • You should now wait till the reboot.bat file utility completes its task.

Solution 5: Move back to default settings of internet explorer

  • Start with clicking on tools in internet explorer.
  • Further, choose internet options.
  • You will also have to move to internet from under the security tab and also choose default tab.
  • You now have to click on local intranet and further choose default level.
  • Now, into the advanced tab, hit restore advanced settings.
Restore advanced settings - Screenshot Image
  • Also, hit apply tab and hit ok tab.
  • Lastly open QuickBooks to check if you are able to run loan manager or cash flow projector without any issue.

Read Also: How to Fix QuickBooks Error Codes: 6189, 816?


Reading this segment might be of some help in getting rid of errors related to QuickBooks loan manager. Whereas, if you aren’t able to fix QuickBooks loan manager not working error then in that case you need to connect with our QuickBooks error support team using our support number i.e., 1-800-761-1787. Our dedicated support professionals will be more than happy to help you in tackling the issue.


Recommended readings:

Fix “The file you specified cannot be opened” error in QuickBooks

A full guide on QuickBooks Connection Diagnostic Tool and it’s uses

How to setup an email in QuickBooks Desktop?