How to Fix Verify Error: QuickBooks Found a Problem with the Acct # / Card # / Note Field for Other Asset?

Have you stumbled upon an error message “QuickBooks found a problem with the Acct.#/Card #/Note field for other asset” while working on the QuickBooks desktop? Need not to worry, this article will answer all your queries related to this problem. In case an error message appears while running the verify data utility, the QBWin.log file will show the following:

Error	“DMEDLEditListElement.cpp (127) : CHECKPOINT: 6204: Tue Mar 19 14:24:07 Decryption error in [Record Field Name] for ‘[Error Displayed Name]’: Failed. The decryption has failed.”
Error	QuickBooks found a problem with the Acct. # / Card # / Note field for other asset.

This error can be seen by the QuickBooks 2013 R7 users while:

• Opening a center, a list, or a report
• While creating a transaction
• Running the verify data or rebuild data utilities

If you’re a sufferer of this issue, be sure to keep following this blog until the very end. However, if you are in a hurry, there is a way to contact our support team by calling our dedicated U.S support number i.e. +1-800-761-1787. Our experts will be delighted to permanently resolve this issue for you.

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Fields that show up in the QBWin.log file

Accounts

Record Type: Accounts	Record Field Name	Error Displayed Name
Bank	Bank Account No	Account Bank Number
Bank	Routing Number	Account Routing Number
Income	Note	Account Bank Number
Expense	Note	Account Bank Number
Fixed Asset	Note	Account Bank Number
Other Current Liability	Account No.	Account Bank Number
Other Current Liability	Routing Number	Account Routing Number
Credit Card	Credit Card Acct No.	Account Bank Number
Equity	Note	Account Bank Number
Accounts Receivable	Note	Account Bank Number
Other Current Asset	Account No.	Account Bank Number
Other Asset	Account No.	Account Bank Number
Accounts Payable	Note	Account Bank Number
Long Term Liability	Account No.	Account Bank Number
Cost of Goods Sold	Note	Account Bank Number
Other Income	Note	Account Bank Number
Other Expense	Note	Account Bank Number
Non-Posting	Note	Account Bank Number

Customers

Record Field Name	Error Displayed Name
Credit Card No.	Customer: Job Credit Card Number
Resale No.

Employees

Record Field Name	Error Displayed Name
Social Security No.	Employee Social Security
Date of Birth	Employee DOB

Vendors

Record Field Name	Error Displayed Name
Vendor Tax ID	Vendor Tax Identification Number

Important Points to Remember

There are certain pointers that you can’t afford to miss. Some of the most important ones are listed below:

1. You need to ensure that you have the latest release of QuickBooks desktop.
   • One can set up automatic updates by moving to the help menu and then selecting Update QuickBooks desktop.
   • Followed by moving to the update now tab. It is recommended to select the reset update checkbox to clear all previous update downloads.
   • Now select get updates to start the download.
   • After the download finishes, you are recommended to restart your QuickBooks desktop.
   • Followed by accepting the option to install the new release.
2. It is also recommended to create a backup before performing the steps ahead.
3. In case you get the error while using QuickBooks, or if the error gets displayed in the QBWin.Log, then it is recommended not to run rebuild. And carry out the steps ahead.

Read Also: Solution to Fix QuickBooks Web Connector Error QBWC1039

Methods to resolve the Verify Error: QuickBooks found a problem (Encrypted Errors)

There are a couple of methods that could resolve the QuickBooks found a problem with the Acct #/ Card #/ Note field for other asset error. Let us check out the methods one by one below:

Technique 1: Checking for a damaged admin user

The very first method is to check for the damaged admin user. This can be done by following a couple of steps, which includes the following:

1. Start with logging in to the company file as the QuickBooks admin.

2. From the company menu:
   • The Pro/Premier user needs to opt for the set up the users and password and then hit a click on the setup users option.
   • Enterprise users can opt for the users and then select the set-up users and roles.
3. Head forward by selecting the built-in admin user and then clicking on the edit user tab.

4. Next, change the admin password to a temporary password such as TEMP123.
5. After that, hit the next and finish tabs, respectively:
   • In case QuickBooks crashes while encrypting the file, you need to restore the backup and follow the other solution.
   • However, if the encryption process completes, then you need to try to do the QuickBooks process that triggers the initial error.

Technique 2: Manually editing the information

After you are done with the above method, if you continue to face the issue, then it is recommended to manually edit the information. This can be done by carrying out the steps jotted down:

1. To begin with, you need to edit the account, customer, employee, or vendor referenced in the warning or QBWin.log
2. Once done with that, you need to delete the information in the field and then make it blank. In simple words, you need to clear the field.
   • In case the information in the field appears to be correct, then you need to note down the information and then only clear the field.
   • If the information is not present i.e. no information in the field, then in that case, you are required to highlight the field and then clear the field.
3. The next step in the process is to hit a click on the Ok tab.
4. Move back and edit that same account, customer, employee, or vendor.
5. Later, you need to re-enter the appropriate information in the field name.
6. Now hit a click on the OK tab.
7. Lastly, make sure to repeat the steps from 1 to 6 for each name where the warning message was seen or QBWin.log file.

See Also: How to Fix QuickBooks Error Code 6131, 0?

Winding Up!

Our professionals have tried their best to provide all possible information related to QuickBooks found a problem with the Acct.#/Card #/Note field for other asset. In case the issue persists after following the above given steps, then the experts are available to resolve your issue to ensure minimal downtime and continue running the business. Getting in touch with our QuickBooks enterprise tech support team by means of our technical support line i.e. 1-800-761-1787 will help you in shunning off the error permanently.

FAQs

 

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