How to Rectify QuickBooks Error Code 9997?

Convenient ways to go for fixation of QuickBooks Error code 9997

Did you see QuickBooks error code 9997? This particular error code shows up when QuickBooks Online software fails to connect with the bank to display the latest transactions. As analyzed by our experts, this error is a common scripting error that can be seen due to some sort of cache and cookies issue. While fixing the error involves some basic steps like updating bank feeds manually, or deleting the browser cache or the temporary files. However, before you find out the right fix to the error, it is crucial to understand what actually leads to QuickBooks error code 9997.

So, let us together find out what causes this error in QuickBooks and what methods can be performed to fix the issue permanently. However, if you feel any need for technical assistance, then, in that case, you can reach out to our technical support team directly via our helpline number i.e., 1-800-761-1787, which comprises certified experts with years of experience under their belt.

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What causes QuickBooks error 9997?

Getting into QuickBooks error message 9997 is possible due to the following factors:

• In case there is some sort of connectivity issue, then ending into error 9997 is quite possible.
• You can further come across with this error in case there is some sort of malware or virus infection causing trouble.
• Another possible cause can be if the cache or cookies have pilled up and causing the page block.
• Moreover, if you haven’t met the system requirements, then landing into such error is quite possible.

Major Symptoms of QuickBooks Error Code 9997

Following are some of the symptoms you might can see while encountering this error.

• Error code 9997-related warning message shows up on the screen.
• In case you are unable to access your transactions via QuickBooks online.
• Frequently freezing and crashing of the QuickBooks software.
• The computer responds extremely slowly.

Read Also: Troubleshooting Guide to Resolve QuickBooks Error Code 1646

Updated Methods to get rid of QuickBooks Error Code 9997

While the factors causing the issue are clear in the above segment, here is how you can actually get rid of the QuickBooks error 9997. Let us evaluate the effective methods that you can opt for to get rid of the this error in QuickBooks successfully.

Method 1: Go for Incognito Browser

If none of the above steps helped you in fixing the error 9997, then all you need is to try using the incognito browser.

• At first, you have to open the Incognito mode and login QuickBooks.
• Once done with that, go for the Banking icon and then click on the Pencil option to Edit.
• After that Edit sign-in info option to move to the next section.
• The next step is to Edit the transaction in the Banking section.
• You also have to Edit the transaction.
• And then, click on Review tab to review the entire series and check if the issue gets resolved.

Method 2: Changing the file extension

Renaming the file extension can help you in resolving error 9997.

• Begin with renaming the file extension.
• And further, you need to open the file on another system and check if it works.
• Once done with that, you need to reinstall QuickBooks file.
• Furthermore, run an antivirus program.

Method 3: Updating Windows

• Under this method, click on Start button and type ‘’Update’’ in search box.
• And further, double-click on System update icon.
• Now tap on Check for Updates button.

• This process will connect to Windows server and check the latest updates for your system.
• Choose all essential updates and tap on Install button.
• Once the updates installed successfully, reboot your system.

Read Also: How to Fix QuickBooks Error Code 6150, -1006?

Method 4: Recreating the lost transaction

Well, if the error shows up due to some lost transaction, then recreating it would surely help. You need to perform the steps for creating the transaction manually by the transaction log file. The steps involved in recreating a transaction are:

• To start off with, you need to open the folder where the company file is saved.
• Furthermore, click on the Settings tab.
• Also, choose Audit and see what transaction isn’t present.
• You further have to Re-enter transaction with the original date.

Method 5: Restoring backups

You need to restore the company file and this would help you in fixing such errors in QuickBooks.

• To begin with, you need to launch QuickBooks.
• Further, you need to Open the company file.
• Followed by finding out an option Open and restore the company.

• You also have to click on the Restore and backup copy option and select whether you wish to save it online or Local backup.

• Then hit on Next tab.
• Now go for the file in the QBB extension and then choose the destination.
• Do not miss onto restoring the file in QBW format. And then click on enter to complete the process.
• Lastly, enter “Yes” button and again “YES” to overwrite the process.

Method 6: Optimizing Windows Settings

• You need to uninstall the security software apps that you might have installed recently.
• Further change the Windows OS settings and also turn off the firewall.
• This might fix the issue for you temporarily.

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Method 7: Check your system for viruses

You should also check for any viruses within your system and remove them at the earliest. For this, you should go for a complete system scan from your antivirus software or Windows defender. After removing any virus-infected files, re-access your QuickBooks to check if the error code 9997 got sorted out.

Method 8: Perform system restore

• Press Windows Start button and type Windows restore.
• Hit on Enter key to open it.
• Double tap on System Restore option now.

• Now, you are required to opt for a restoration point and enter the Admin password.
• Choose Restore and wait for the procedure to finish.
• Restart your computer after you are finished, then access QuickBooks Online through your web browser to see if Error Code 9997 got fixed.

Also see: Steps to Fix QuickBooks Error Message: Connection Has Been Lost

Conclusion!

As you reach the concluding lines of this segment, you might be able to get rid of the error code 9997 permanently. If the above steps and solutions weren’t much helpful in fixing the QuickBooks error 9997, then you definitely need to connect with our technical support professionals. Our QuickBooks online error support experts are available at 1-800-761-1787, and you can directly speak to our technicians and let them fix the error on your behalf. Our professionals understand what it actually takes to resolve the issue permanently.

FAQs related to banking error 9997

 

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