QuickBooks Error code 6012 constitutes one of the many company file errors encountered by users in QuickBooks. The error shows up while opening the company file or while making certain changes to your company file. The major causes of QuickBooks error code 6012 may be the large size of the company file or damaged Network and transaction log files. However, other causes cannot be overlooked.
Major factors that contribute to Error 6012 in QuickBooks
- The company file name may be too long.
- .ND and .TLG files might be broken.
- Internet settings are incorrectly configured.
- The company file or the folder containing the company file got corrupted.
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Steps for Annihilating Error Code 6012 in QuickBooks
Following are the best steps in order to correct the QuickBooks error code 6012.
Step 1: Updating QuickBooks
- Open QuickBooks and click on the Help tab.
- Now, click on the Update QuickBooks Desktop option.
- Now, click on the options tab and click on Mark All.
- After that, click on Update Now.
- Herein, pick the Reset Update option.
- Finally, click on the Get Updates button.
Step 2: Rename the .ND and .TLG files
Proceed to the Company File folder. Right-click the QuickBooks icon and click on Properties.
- Now, pick the Open File Location option.
- In the Folder window that pops up, choose the .ND and .TLG files individually.
- Right-click on them and choose Rename option.
- Append ‘.old’ at the end of the file name.
- Now, open QuickBooks and open the company file.
Step 3: Install & Use QuickBooks Install Diagnostic Tool
- First, download the QuickBooks Tool Hub and get it installed on your system.
- Now, open QuickBooks Tool Hub.
- Herein, click on the Installation Issues tab.
- Now, hit on QuickBooks Install Diagnostic Tool option and let the tool do its job.
- Once completed, restart QuickBooks and try to re-open the same company file that was facing Error 6012.
Step 4: Try to suppress QuickBooks while opening the company file
- Open QuickBooks and click on the option to Open the company file.
- Click on Browse and pick the file to open. Make sure to hold the Alt key while clicking on Open and release the same when the prompt related to the user credentials shows up on the screen.
- Type in your correct credentials and click on Ok.
- Again, hold the Alt key and release it once the company file opens successfully.
Step 5: Use QuickBooks File Doctor
- Open QuickBooks Tool Hub, and from therein, Click on the Company file issues tab.
- Now, click on the QuickBooks File Doctor Tool to open it.
- Browse for your company file and click on the Scan option.
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Error code 6xxx is a series of technical errors that show up if the company file is damaged. One such error is QuickBooks Error 6012, typically related to the damaged .ND and .TLG files, incorrect network configuration, including other causes.
Fixing these errors is easy. All you need to do is adhere to simple troubleshooting steps to fix such issue. However, you can also take assistance from our QuickBooks desktop error support team who are readily available 24X7 via our helpline number 1-800-761-1787.
Frequently Asked Questions (FAQs)
A1. Error 6012 is a Company File related error in QuickBooks that may incite due to a damaged company file. This error pops up as soon as you try to open the company file.
A2. QuickBooks error 6012 may occur due to the following causes:
1: Damaged QuickBooks Company file.
2: Corrupted .ND and .TLG files
3: Network-related issues.
4: Using an outdated version of QuickBooks.
A3. To find your company file, you need to head to the following location.
“Drive:\Users\Public\Public Documents\Intuit\QuickBooks\Company Files”
A4. The company file errors in QuickBooks can be fixed as follows:
1: Rename .ND and .TLG files.
2: Use the QuickBooks File Doctor.
3: Change the location of your company file.
4: Update QuickBooks Desktop.
5: Use QuickBooks Install Diagnostic Tool.
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