QuickBooks users encounter QuickBooks Runtime Error R6025 when attempting to open the QuickBooks Desktop program. This error is associated with an error message that shows up on the screen stating ‘’Program C:/ Program Files (x86)/ Intuit/ QuickBooks/qbw32.exe R6025 – Pure virtual functional call.’’

QuickBooks Runtime Error R6025 - Image

What are the contributory factors for QuickBooks error R6025?

  • The company file name may have more than 32 characters.
  • The file name contains special characters.
  • Some vague items in the list of items are another reason for this error.

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Steps to Get Rid Of QuickBooks Error R6025

This error can be fixed by removing unnecessary spaces and characters from the file name of the company file. Also, discard any special characters in the file name.

1st Procedure: Run the QuickBooks Install Diagnostic tool

QuickBooks Install Diagnostic Tool - Image
  • The step in the beginning requires opening your web browser.
  • Through the browser, navigate to Intuit official website.
  • From there, the next step requires downloading the QuickBooks Install Diagnostic Tool.
  • Finally, get the tool installed your system and run it.
  • If the tool diagnoses any issues, including QuickBooks Error message R6025, it will fix them automatically.

2nd Procedure: Update Windows

  • The first step demands hitting on the Start button in the bottom right-corner of the Desktop.
  • After that, look for Windows update in the search box.
Check for updates in windows 10 - Screenshot Image
  • Now, run the Windows update window.
  • Subsequently, click on the option for searching the updates.
  • Pick the relevant updates important for QuickBooks, including those related to the Microsoft components.
  • Proceed ahead to download these updates.
  • Finally, get your PC restarted.
  • The updates will get installed automatically on the PC.
  • Open QuickBooks desktop.

Read Also: Steps to Export lists from the old company file into a new data file

3rd Procedure: Rename the company file name

Rename the name of the EntitlementDataStore.ecml file or folder - Screenshot Image
  • Head to the folder containing your company files. This folder is available in the QuickBooks folder.
  • To reach it, right-click the QuickBooks icon on the Desktop and then hit on Properties.
  • In properties, opt for Open File Location.
  • This will directly take you to the QuickBooks folder.
  • Look for the company file and right –click it to choose the option to Rename it.
  • Remove any blank spaces and (or) characters (if any).
  • Now, reopen QuickBooks and try accessing the company file.

4th Procedure: Perform a clean installation of QuickBooks

  • Head to the Control Panel and then move to Programs and Features.
  • After that, choose QuickBooks from the list.
  • Hit on Uninstall/Change.
Uninstall or Reinstall QuickBooks - Image
  • When the program is uninstalled, head to the QuickBooks folder.
  • Rename it and add ‘.old’ at the end.
  • Soon after, restart the PC and then reinstall the QuickBooks program.
  • Enter your license and product keys when prompted.
  • Open QuickBooks.

Also Read: What is QuickBooks Error 6144 & How to Fix it?

Runtime errors are quite common in QuickBooks. In this brief article, we have discussed the methods to fix QuickBooks Runtime Error R6025. To know more about different types of errors which may hinder  you from leveraging the full accounting experience, read our other blogs on FAQs and article.


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