While using QuickBooks, many users face a common error 3180 while trying to save a sales receipt, due to which you are unable to save the sales receipt. If you are also one of those users who are facing such an error, then this article is for you. You will get complete information related to QuickBooks Error code 3180 in this segment further.
What Does QuickBooks Status Code 3180 Means?
Error 3180 in QuickBooks POS comes in 3000 series error such as (3000, 3140, 3120 and 3170). It usually encounters when there is any sales tax problem relates to sales receipt. This error occur majorly in QuickBooks when there is financial exchange or transaction between the QuickBooks desktop Point of Sale (POS) application and QuickBooks desktop. When this encounter, you may get the following error messages on your desktop screen:
QuickBooks Error code 3180 will display following description and warning messages.
| Status code: 3180 Status message: | There was an error when saving an Employee list, element ‘Employee, Name’ |
| Status Code 3180: QuickBooks error message: QuickBooks error message: | A/P or A/R detail line must have a vendor |
| Status Code 3180: Status Code 3180: Status message: | Sales tax detail line must have a vendor |
| Status Code 3180: | An error is occurring when trying to save a sales receipt |
| Status Code 3180: | A problem arose while saving the General Journal Transaction |
| Status Code 3180: QuickBooks error message: | The posting account is not valid |
What leads to QuickBooks POS error 3180?
There is a large list of reasons that could be the root of error code 3180 in QuickBooks. Let’s know them one by one:
- The sales tax items in QuickBooks desktop might not linking with the vendor account.
- Incorrect mapping of sales tax payable accounts.
- You might mistakenly create a paid-out for the sales tax payable account.
- Sales tax payable account is being used by the target account for more then one items on receipts.
- The type of payment item may be damaged or incorrect.
- The antivirus used in the system may cause this error.
- Settings of the vendor expenses might be incorrect.
- A damaged or corrupted QuickBooks company file might be cause this issue.
- If QuickBooks desktop installation is incomplete, this might also lead to such an error.
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Signs and Early symptoms of QuickBooks error code 3180
Whenever Status error 3180 affects the system, following listed symptoms you can experience on your QuickBooks desktop.
- You may find difficulty in saving the sales receipt.
- Keyboard and mouse commands don’t give a timely response or it starts lacking.
- Window will work slowly, commands will not responded by the system and it also affects the active program as well.
- QuickBooks and QB (POS) might crash and close automatically.
- Error Code 3180 keeps appearing on the screen in different forms.
How we can Fix QuickBooks Error Code 3180?
As we know above the various reasons for QuickBooks error code 3180. Now let’s find the below solutions to troubleshoot the error.
Solution 1: Make sure that a Vendor is assigned to the sale tax item
- First open your QuickBooks desktop.
- After that move to Lists and tap on Item list.
- Then select the Include inactive option.
- Now you have to sort the list with help of Type header.
- Lastly make sure that each sales tax item has a tax agency attached to it.
Solution 2: Checking the Tax Preference
- Open QuickBooks Point of Sale (POS) then move to File Menu.
- After that go to Preference tab and select Company.
- Now from the Financial menu select Accounts.
- You need to note basic and advanced settings. Also, verify that QuickBooks sales tax Payable is the only row listed in Seles Tax row. If it’s not, then change the scenario and run the financial Exchange.
- In last check weather the QuickBooks error code 3180 has been resolved or not.
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Solution 3: Ensure that the problem receipt is not paid with the Sales Tax Payable
The use of sales tax payable on receipts is one of the causes of this inaccuracy. Check out the following steps:
- First open QuickBooks point of sale software.
- Then select the Sales history from the options.
- Moving ahead, you need to right click on any of the column to select the Customize column option.
- Ensure to select the QuickBooks status.
- Check out for the incomplete receipts, if found any of these receipt, Paid out to Sales Tax Payable, reverse the receipt by selecting that particular receipt.
- In last use non-sales tax payable account, recreate a paid out and once again run the financial exchange.
Solution 4: Access the Point of Sale
- Firstly you need to go to File menu and the select Company Preferences.
- After that move to Financial and choose Accounts.
- Check out for all the tabs including basic and advanced. And verify that all the accounts correctly mapped.
- Now select Save option to secure all of your modifications.
- Later in run the Financial exchange.
- In the last step, rename or redesign every financial method.
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Solution 5: Fix damaged payment item (While saving a receipt facing an error)
- Launch the QuickBooks application first.
- After that go to List menu and select the Item from the drop-down menu.
- Here, select the option that contains inactively by clicking the item section.
- Choose the type Header option to sort the list.
- Now, you need to rename the Point of Sale items.
- Select the items to Edit and add .OLD to the end of the names they already have.
- Use the point of sale system to manage the financial exchange.
- In QuickBooks desktop, you need to merge the duplicate items.
- Choose the Item option again for editing it.
- Then, remove the OLD prefix or suffix from items you want to Edit.
- The final step is to hit on OK tab then select Yes and OK to confirm the changes.
Conclusion
As you reach the end of this segment, we expect you to be able to troubleshoot the QuickBooks error code 3180. While this might include a bunch of steps and you might find it to be a bit complicated, you can seek assistance from our QuickBooks error support experts via our toll-free number i.e., 1-800-761-1787, and let them help you with your queries immediately.
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