Are you getting Error 15242 when you try to send a payroll? This error may also be encountered while performing QuickBooks updates and leads to frequent freezing of the computer. The error message usually associated with this error is:

[Error 15242]:The QuickBooks FCS Service is damaged, so the payroll update could not be completed successfully.
QuickBooks Error 15242 - Screenshot Image

This elaborate article shall endeavour to fix QuickBooks Error 15242 on your system through easy and effective troubleshooting solutions. It shall also enumerate various cases and symptoms associated with this error.

Common causes of QuickBooks payroll error 15242

Some of the common provocative causes of this update error are:

Signs and symptoms related to QuickBooks payroll error 15242

Some of the signs that come along with this QuickBooks update error 15242 are:

  • While updating QuickBooks Desktop, an error message related to Error 15242 shows up on the screen.
  • Inputs given by the user via the keyboard or the mouse take a lot of time to process.
  • QuickBooks lags excessively and experiences frequent shutdowns.

You may check also: How to Troubleshoot QuickBooks Error 6000, 83?

Different Solutions to Root out QuickBooks Error 15242

Checkout these updated Fixes in order to rectify the QuickBooks Error 15242:

Solution 1: Check Payroll subscription

The first practicable solution for fixing QuickBooks Error 15242 is to make sure that the payroll subscription is active. Following the directions below should be helpful for users:

  • Run QuickBooks as an admin.
  • Follow up by advancing to the Employees tab.
  • Therein, click on My Payroll Service and then advance to the Account/Billing Information.
Account or billing information - Screenshot Image
  • This action will open the Payroll Account Maintenance page.
Payroll Active - Image
  • Make sure that the payroll subscription is active, and if it is inactive, activate the same and then try the update process once again.

Solution 2: Configuring the File Copy Service (FCS)

Disabled FCS could also incite the update Error 15242. Implement the below given procedure for enabling the FCS service:

  • Press Windows and R keys together to open the Run window.
  • Now, type the command “COMPMGMT.MSC” and hit the Enter key.
  • This will open the Computer Management window.
  • Here, click on Services and Applications.
Services and Applications - Image
  • After that, hit on Services.
  • Now, double-click on Intuit QuickBooks FCS.
  • Hit on Startup type.
Startup type - Image
  • Follow up by opting for Manual.
  • Now, click on Apply and then hit on Ok.

Read Also: What is QuickBooks Error 6069 and How to Resolve It?

Solution 3: Install the Digital Signature Certificate

The below given procedure should aid readers in installing the digital signature certificate for Intuit.

  • Head to the installation directory of QuickBooks and open the QuickBooks folder.
  • Now, search for and right-click the QBW32.exe file.
  • Hit on Properties.
  • Subsequently, hit on the Digital Signature option.
  • Choose Intuit in the signature list.
  • Now, hit on Details.
Digital Signature Details - Image
  • Follow up by clicking on the Digital Signature details window.
  • After that, opt for the View Certificate option.
View Certificate - Screenshot Image
  • After that hit a click on the Install Certificate tab.
Install Certificate - Screenshot Image
  • Hit on Next tab.
  • End the process by clicking on the Finish tab.

Solution 4: Use Quick Fix My program

Program Problems tab in tool hub - Screenshot Image
  • After that, click on Quick Fix My Program tab.
  • Once done, re-open QuickBooks and try updating the accounting program upon clicking on the Help tab.

Check Also: How to Correct QuickBooks Installer Error 1722?

Solution 5: Run Reboot.bat file

Running the Reboot.bat file shall register all the extensions associated with QuickBooks. The procedure or the same is:

  • First of all, visit the QuickBooks folder.
  • Search for and right-click on Reboot.bat file.
Run ‘reboot.bat’ file - Screenshot
  • Hit on Run as Administrator option.
  • Allow the file to perform its operations.

Solution 6: Update QuickBooks manually

Update Now Option When Updating QuickBooks - Image

There is an alternative avenue to update QuickBooks updates. This requires users to navigate to the website of Intuit. After that, choose the product and year corresponding to the version set up on your computer. Get the updates downloaded and install them manually by double-clicking on the downloaded file.

Read Also: How to Convert to QuickBooks Enterprise from Desktop Pro/Premier?

Final Words!

This article discussed workable solutions for troubleshooting QuickBooks payroll error 15242. Although this article should help users in fixing the issue without any intricacies, for redressal of any technical queries, readers can call our QuickBooks payroll error support experts at the helpline i.e., 1-800-761-1787.


When QuickBooks Error 15242 occurs?

QuickBooks Error code 15242 is usually linked to an update-related issue. However, the error has also been observed by several users while sending payrolls through QuickBooks.

What is FCS in QuickBooks?

FCS is the abbreviation for QuickBooks File Copy Service. This service allows for the creation of a portable company file which is compressed in size and can thus be transferred easily across different external storage devices.

Can I fix QuickBooks Error 15242 with System Restore?

Yes! The System Restore feature can fix this error in case the error is caused due to some hindrance brought about by some recent system change which affected the QuickBooks program either directly or indirectly.


Some helpful topics:

How to Fix QuickBooks Payroll Error Code 30159?

DIY Methods to Resolve QuickBooks Error 6007

How to Rectify the QuickBooks Update Error 12045?

Call Now +1-800-761-1787