Did you encounter QuickBooks error 401 while working in Quickbooks accounting software and are unable to come to any conclusion? Well, we can definitely help you with this issue. This error is basically about an unauthorized request on the QuickBooks desktop, and can be easily fixed. You can come across such an error while:

  • Signing in to the company file or accountant toolbox.
  • While registering during the QuickBooks installation.
  • Such an error can also be faced while sending an invoice with QuickBooks payments.

This error code usually comes up with an error message stating, “The remote server returned an error: 401 unauthorized. Request is unauthorized”.

QuickBooks Error 401 - Screenshot Image

This error code can be easily handled by a couple of steps, which we have discussed later in this article. So, we would recommend you read this article carefully till the end and implement the process discussed below.

You may also see: How to Fix QuickBooks Internet Explorer is Turned Off Issue?

Quick Fixes to the QuickBooks Error Code 401

There are not much of solutions to this QuickBooks error code 401. Once the error appears on the screen with the error message, you are simply required to carry out the steps below:

  1. At first, opt for No and close the error message window.
  2. And then update the QuickBooks software to the latest version.

Steps to update the QuickBooks software to the latest version

There can be a handful of options to update the QuickBooks software. Let us have a look:

Step 1: Setting up automatic updates

In order to update QuickBooks to the latest version, you can opt for setting up automatic updates. The automatic updates option saves a lot of time and ensures timely updates. The steps involved in this process are:

  • This can be done by heading to the help menu and opting for Update QuickBooks desktop.
Update QuickBooks Desktop - Screenshot 1
  • Move to the update now tab. It is recommended to select the reset updates checkbox and clear all the previous update downloads.
  • You will then have to choose the get updates option to start the download.
Update QuickBooks desktop (Screenshot)
  • After the download ends, make sure to restart the software.
  • Now accept the option to install the new release.
Facing issues while setting up the Automatic updates?

In case you face any hindrances while setting up the updates in QuickBooks, adhere to the following pointers to fix them:

  • Make sure that you are using an uninterrupted internet connection.
  • If the issues keep persisting, then, in that case, restart your Windows in Safe Mode with Networking option. The same can be assessed either by visiting Msconfig in the Run window and choosing Safe Mode or by hitting the F8 key repeatedly upon restarting the system.
Type msconfig in Run - Image
  • Subsequently, opt for the option titled Safe mode with networking. Now, try updating the software.
Safe mode with networking - Screenshot
  • Close all the running programs running in the background. This will ensure that no other program is conflicting with the Quickbooks update process.
  • Also, consider turning off your antivirus software temporarily while the updates are in progress.

Step 2: Scheduling for future automatic updates

Another option that one can opt for is to schedule updates. This means that you can schedule QuickBooks updates according to their comfort, and the software will get updated automatically. The steps to be followed for this are:

Update QuickBooks Desktop - Screenshot Image 1
  • Initially, move to the Help menu and opt for the Update QuickBooks desktop option.
  • Subsequently, navigate to the Options tab.
  • Now, choose Yes to Turn on automatic updates. It is recommended to Share automatic downloads to other systems on the network; you can select yes for each system.
  • And then hit a click on Close tab.

Read this Also: Error: No Version of QuickBooks was Found to Update – How to Fix It?

Step 3: Manual update process

Besides the automatic update method, there is also an option of opting for manual updates. If you want to update the software manually, then the below steps would be helpful for you:

  • You can simply close the company file and QuickBooks.
  • Open the Windows start menu.
  • Once done with that, look for QuickBooks desktop. And also, right-click the icon and choose run as admin.
Run QuickBooks as Administrator - Screenshot 1
  • Move to the help menu while on the no company open screen and then tap on the update QuickBooks desktop option.
Update QuickBooks Desktop - Screenshot Image
  • Go to the options tab and then choose Mark all and then select Save.
  • Navigate to the update now tab and also choose the reset update checkbox.
  • Then choose to get updates.
Update QuickBooks Desktop - Screenshot

It is believed that updating the QuickBooks software by following any of the above methods would definitely work in fixing the QuickBooks 401 error. You can implement any of the three above-mentioned steps to update the QuickBooks accounting software to the latest release.

Miscellaneous Solutions for QuickBooks Unauthorized Error Code 401

Misc Solution 1: Repair QuickBooks Desktop

If updating QuickBooks fails to rectify the issue, the user should go for the repair process to roll back any changes that contributed to QuickBooks Error 401. The procedure for repairing QuickBooks is:

  • The initial procedure is to click on the Start button and then open the Control Panel.
  • Afterwards, go to Programs and Features, and from the long list of installed programs, choose QuickBooks.
Launch Programs and features - Screenshot Image
  • Right-click on “QuickBooks” and then opt for Repair. Abide by the onscreen steps to finalize the repair process.
Repair QuickBooks POS - Screenshot Image
  • When all is done, restart QuickBooks and check whether the issue got curbed.

Misc Solution 2: Restore the system

One more solution for getting QB Error Message 401, and other errors for that matter, fixed requires the user to restore the system to an earlier state. A simple procedure for the same is earmarked below:

  • From the Start menu, open the System Restore feature.
System Restore - Image
  • From there onwards, choose a recent restore point and proceed with the Repair process. [Note: This is possible only when a restore point is available in the list].

Read Also: How to Resolve QuickBooks Error Code 6073 and 99001?

Winding up!

We conclude the article over here with the hope that the QuickBooks error message 401 issue is no longer troubling you. But if you still face the same error, then you can consult our QuickBooks error support team for technical assistance. Ring up to us using our dedicated customer support line, i.e., +1-800-761-1787, and we will help you with the error to be tackled easily.


What can cause Error 401 in QuickBooks?

Various factors that can causes such errors include incorrect login credentials, expired or invalid subscriptions, issues with Intuit server, firewall or security software blocking the connection, or problems with the QB company file.

Can QuickBooks Error 401 be fixed by restarting the computer?

Yes! Restarting the computer can sometimes resolve such types of QuickBooks errors.

How do I know if QuickBooks Error 401 is caused by incorrect login credentials?

If the ongoing error occurs due to incorrect login credentials, then you can receive an error message stating that “the username or password is incorrect”. You need to make sure to double-check the login details entered by you and try logging in again.

Can a firewall or antivirus software cause QuickBooks Error 401?

Yes! Firewall or antivirus software can sometimes obstruct the communication between QuickBooks and its online services, which may in turn lead to this error. Temporarily disabling the security programs is advised.


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