How to Resolve QuickBooks Error Code 15222?

Learn how to fix error 15222 when you download a Payroll or QuickBooks desktop update:

Error 15xxx is a series of errors that has been troubling a majority of QB users lately. If you are another such user who bumped into the error and you are unable to break the deadlock, then follow this article till the end to find a practical and easy-to-follow walkthrough for fixing this error.

Tackling through QuickBooks errors is a daunting task unless you perform the right set of steps. In this segment, we will be talking about QuickBooks update error code 15222, factors triggering such an error, and also what measures are to be taken in order to tackle through the issue. You might come across such an error when you download a payroll or QuickBooks desktop updates. This particular basically belongs to the 15xxx series error and can be experienced due to the disability of QuickBooks to establish a stable network connection with the server to download the update files.

What is QuickBooks Error 15222?

The QuickBooks error message 15222 appears when the application is unable to establish a connection with the internet to download the update files, and this could happen due to a plethora of reasons, which we are going to discuss later in this segment. Thus, make sure to scroll through the informative article with much concentration. In the meantime, if you feel any need for technical assistance, connect with our tech personnel. Our team of U.S based team of QB experts is always there for your help.

What triggers QuickBooks error 15222?

There can be different factors causing the QuickBooks error 15222. Let us have a look:

• When the registered digital signature does work any longer and the function is active in the Internet Explorer then this error happens.
• The user can also face such an error when the internet explorer isn’t set as the default browser.
• One of the major triggers can be if the antispyware, antiadware, antimalware, is analysing the software as threat. Note that, this error is not typically associated with the antivirus, but it can be if it is coupled with antispyware.

You might also see: What are the Procedure to Enter or Edit Payroll Service Key in QuickBooks?

Easy Solutions to Rectify QuickBooks Error Code 15222 Like a Pro

Below are the advanced measures to troubleshoot the QuickBooks error code 15222. Let us have a look:

Solution 1: Installing a digital signature certificate

• Initially, close your QuickBooks Desktop. You might not be able to see the digital signature if QuickBooks is opened.
• Afterward, look for the QBW32.exe file in the following path: Drive:\Program files\ Intuit\QuickBooks.
• And further, right-click on QBW32.exe and opt for the Properties option.
• Also, choose the Digital signature tab and ensure that you have opted the intuit Inc. from the signature list.

• Now pick the Details tab.
• Moving ahead, choose the View certificate option from the Digital signature details window.
• From the certificate window, opt for the option to Install the certificate.

• You also have to click on Next tab after the Finish icon appears on the screen.
• Hit the Finish tab and Reboot the system.
• Also, open QuickBooks and now try to download the recent updates. For that, tap on the Help tab and proceed to the option to Update QuickBooks Desktop.

Solution 2: Setting internet explorer as the default browser

This error may also appear if Internet Explorer is not set as the default web browser. To set it up as the default browser, follow the given steps:

• You are required to open the Internet explorer browser firstly.
• Moreover, you need to head to the Tools tab and then choose Internet options.

• Now, navigate to the Programs tab and click on the Make default option.

• Moving ahead, hit a click on the OK tab.
• Conclude the process by Updating the software. Hopefully, the error should be resolved by now. If it keeps persisting, then you need to follow the next solution.

Also see: “QuickBooks – Application with Revoked Certificate” – How to Fix the Error?

Solution 3: Modify the settings of the antivirus and add QuickBooks files as exceptions

Third-party security software, including antivirus, antimalware, etc., may block the access of software with the server, It can also cause QuickBooks update error 15222. To tackle out the problem, checkout the following steps:

At times you might come across such an error due to blocking by any of the antivirus software, then you simply have to modify their settings to exempt the files.

• To do it, first open the antivirus program installed on your computer and proceed to the modify settings option.
• Include the following QB-related files as exceptions:
  • Qbw32.exe
  • qbupdate.exe,
  • intuit.com,
  • QuickBooks.com,
  • payroll.com.
• After exempted, the antimalware software will not prevent QuickBooks payroll downloads.

Important: Just in case you aren’t able to chuck off the QuickBooks payroll update issues 15222 using the steps above, and also if the error isn’t caused due to the causes mentioned in above, then performing the below stated set of steps sequentially.

Solution 4: Use the QuickBooks File Doctor Tool using Tools Hub Program

• Under this process you need to download and install the QuickBooks tools hub program first.

• You are then required to launch the tool.
• Heading forward, you need to navigate to the Company File Issues tab.
• Here you will see the option named Run QuickBooks file doctor tool. Click on that.

• The file doctor will detect the issue on its own and fix it immediately.

See Also: What are the Solutions to Fix QuickBooks Error Code 81624?

Solution 5: Turning off Windows firewall

• Initially, click on the Start tab and head to Settings option.
• Thereafter, you need to click on Windows security tab.
• Moreover, click on Windows security and then proceed to Firewall and network protection opt.

• You are then required to opt for Public network, domain and private network in sequence.

• Heading forward, you need to switch off the Windows defender firewall containing the network types.

Check Internet Connectivity

• You need to remove the ethernet cable that connects modem to the router.
• Also, plug that ethernet cable directly into the system and reboot the router.
• You also have to check if the system can recognize the system linked to it.

Solution 6: Updating the Security Software

Ensure that the security software installed on the computer is updated to its latest versions. After that, run a complete system scan and quarantine any virus-infected file(s).

Also see: How to Fix QuickBooks Install Error Code 1722?

Wrapping up!

Coming across the end of this segment, we expect that users might be able to successfully deal with the QuickBooks error code 15222. Just in case if you aren’t able to deal with such an problem, then in that case, you simply have to connect with our QuickBooks payroll technical support personnel using our helpline, i.e., 1-800-761-1787. Our dedicated team of tech geeks will ensure to come up with the best support services immediately.

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