Experiencing WDDM service not running in QuickBooks? Well, need not to worry, as we are here for you with this article, where we will be discussing with the right steps involved in fixing WDDM service not running in QuickBooks desktop. You might come across this particular issue when the DDL files (Data Definition Language file)aren’t available or damaged and when the users try to update the Windows. As a result of this error, you will experience the slowdown of the system, startup and shutdown issue, blue screen error, program locks up.

If you are a victim of the WDDM Service Not Running problem in QuickBooks, then going through this piece of writing will surely work. However, you can also connect with our tech personnel for any further assistance using our dedicated support line i.e. 1-800-761-1787.

What leads to WDDM Service Not Running Error in QuickBooks?

Triggers behind the WDDM service not running in QuickBooks are as follows:

  • You can experience the WDDM service not running in QuickBooks in case there are any sort of virus or malware infections present in your system.
  • Experiencing this issue is also possible if the drivers are not installed properly or the drivers are corrupted.
  • If the installation and uninstallation of the application is incorrect.
  • Just in case when updating the Windows some of the .DLL files aren’t available or are corrupted then in that case probable chances to face this issue.

See Also: How can I open QuickBooks file without QuickBooks desktop?

Steps to Perform to Resolve WDDM Service Not Running in QuickBooks

You can perform the below-stated measures to resolve the WDDM service running issue in QuickBooks Desktop:

Method 1: Make the WDDM service automatic

The first method requires ensuring that the WDDM service is automatic, for which you should proceed as follows:

  • Initially, move to the Start menu and click on the Windows icon.
  • Go for the Control Panel option.
  • Oft Administrative tool from the Control panel.
  • You now have to click on the Services option.
  • Find out the WDDM service from the list.
WDDMservice.exe file - Image
  • Right-click the WDDM service option.
  • You now have to go for the Properties option.
  • Heading forward, move to the General tab.
  • Pick the Startup type to Automatic.
  • Conclude the process by clicking on the Apply option and restart the service.

Method 2: Turning on the system in the safe mode

If the previous method doesn’t work in your favor, then make a move towards restarting the PC and enabling the Safe Mode in the Advanced Boot options. If you are unaware of the procedure, follow the brief walkthrough given below.

  1. You need to first log in to the system as Admin.
  2. Furthermore, turn on the system in Safe Mode.
Safe mode - Image
  1. This will reduce the WDDM issue.
  2. You now have to press the F8 key while booting to ensure that the system starts in safe mode.
  3. Check the PC drivers to see whether they are updated or not
    • This can be done by opening the File Explorer on my computer.
    • You now have to right-click on it and choose the Manage tab,
    • You will see a window appearing on the screen stating find the system tools; you need to click on the same.
    • Now click on the Device Manager.
    • Right-click on any of the Options from the list and check for Driver updates in the Driver tab.
    • Make sure to Update all the drivers.
Update the Video Card drivers to the latest release - Image
  1. Check if the Windows version is updated to the latest one or not
    • For this, the user is required to head to the Start tab.
    • Click on the Settings option.
    • Navigate toward the Systems tab.
    • Also, click on the About option.
    • You will now be able to check your version under Windows Specifications.
Check if the Windows version is updated to the latest one - Image

Also see: How to troubleshoot the QuickBooks error code 6130?

Summing up.!

Coming across the end of this article, we expect that the above-stated set of steps might be of great assistance in troubleshooting off WDDM service not running issue in QuickBooks desktop. On the contrary, if you still aren’t able to fix the WDDM service not running issue, then in that case, connect with our QuickBooks enterprise support tech geeks right away using our helpline, i.e., 1-800-761-1787, and our experts will ensure to resolve the issue from the root cause for you.


What does the “WDDM Service Not Running” error mean in QuickBooks?

The “WDDM Service Not Running” error in QuickBooks reflects a malfunctioning of the Windows Display Driver Model (WDDM) service.

Can I continue using QuickBooks if I encounter the “WDDM Service Not Running” error?

Users should avoid using QuickBooks if they come across the “WDDM Service Not Running” error. It will present any harm to the accounting data stored in the program.

Is the “WDDM Service Not Running” error specific to QuickBooks, or can it occur with other applications as well?

This error is not confined to QuickBooks but can be encountered in other applications as well. All those applications that require Windows Display Driver Model service are prone to this error.

How do I check if the WDDM service is running on my computer?

The steps to check the status of the WDDM service are mentioned below:
1. Hit on the Windows and the R keys together.
2. Within the Run box, enter the command “services.msc”.
3. Follow up by hitting the Enter key.
4. This will open the Services window.
5. Look for the “Windows Display Driver Model” or “WDDM” in the services list.
6. Finally, check the “Status” column and check if the service is running. If it is running, the status will show Running or Started.

Is the WDDM Service Not Running error specific to a particular version of QuickBooks?

The WDDM Service error can occur in different versions of QuickBooks that include the older and the newer versions.


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