In certain scenarios, when you try to deploy the webconnector to QuickBooks, it might drag you into some sort of error. This error is often identified as QuickBooks error QBWC1013. It is termed as a webconnector error and usually appears when you try connecting a third-party application with QuickBooks with the help of the web connector tool. The tool ensures data sharing between QuickBooks and other applications. There can be other errors that fall under the QBWCxxxx errors such as QBWC 1000, QBWC1001, QBWC 1002, so on till QBWC 10048. The QBWC1013 error usually appears on the screen with a warning message:
| QuickBooks Web Connector – Error | QBWC1013: Error connecting to QuickBooks. Returning error message to application. Could not start QuickBooks |
Or you may get another error message on your computer screen stating as:
| QuickBooks Web Connector – Error | QBWC 1013 – Error Connecting to QuickBooks or Application Requested to Abort |
To help you treat the error in the best possible way, here we have curated this segment ensuring that you get a grip on to what measures can be taken to take down this error permanently.
You might like also: Steps to Fix QuickBooks Internet Explorer is Turned Off Issue
What leads to QBWC1013 in QuickBooks?
The QuickBooks error QBWC1013 can be experienced due to a bunch of reasons. Here are some common reasons:
- Damaged QBWCLOG.TX file can be a major trigger behind QBWC1013 error.
- Incorrect web connector tool configuration or installation.
- You can land upon a similar issue if the antivirus or firewall settings are blocking the connection.
- Moreover, using an outdated version of the Web connector tool can also be a common reason.
- QuickBooks Web Connector Not Responsive.
- Poor Internet Connection can also lead to this error.
Symptoms of QBWC1013: Could not start QuickBooks
Not just the causes, but it is crucial to understand the signs and symptoms of the error to avoid it in future. Here are some symptoms of QBWC1013 error.
- One of the basic sign can be irresponsive Web Connector
- You can also identify the error simply by the Error message related to QBWC1013
- If your system and QuickBooks Crash all of a sudden, then ending up in this error can be possible.
Important points before troubleshooting
Before you jump on to the solution steps, it is essential to jot down the essential points, so as to understand things a little better.
- You need to ensure that your QuickBooks is updated to the latest version.
- Also, check for latest Windows OS updates.
Now, do the following:
Read Also: Fix QuickBooks Unexpected Error Code C = 184
Methods to Fix QuickBooks Error QBWC1013 Error when Connecting to QuickBooks
Now that you have the essential information about QuickBooks error QBWC1013, it is time for you to work on the fixes of QuickBooks error QBWC1013 when connecting to QuickBooks.
Solution 1: Configure Internet Speed
Slow internet connection can be a reason behind the occurrence of such an error. Thus, if you use ethernet connections, then simply contact your IT support professionals for assistance. And if your system uses WIFI, then check your connection status. If you find out that the internet connection isn’t working properly, then you can start the troubleshooting locally.
Solution 2: Review the third-party applications
Just in case you have more than one third-party software or application installed, make sure to review them inside QBWC. You will also have to disable them temporarily. For that, you simply have to uncheck the box in the column for auto-run. This will prevent the web connector from updating.
Solution 3: Update Web Connector Tool
Using an outdated web connector tool can also be a reason behind the occurrence of such an error. Thus, you need to perform the following steps to update the web connector tool and fix the error QBWC1013.
- Make sure that your QuickBooks software and web connector are updated to the latest release is a must to tackle this unwanted error.
- You can open your QuickBooks software and head to the help menu to check for updates available.
- Moreover, you can also check for the web connector updates available to ascertain that your web connector tool is updated to the latest release.
Read Also: How to Repair your QuickBooks Desktop for Windows?
Solution 4: Check QBWCLOG.txt file
Another fix that you can apply to get rid of the error can be to check QBWXLOG.txt file. The steps involved in here are:
- You can try renaming the QBWCLOG.TXT file by exiting the web connector by right-clicking the taskbar.
- Further, head to the C:\ProgramData\Intuit\QBWebCOnnector\log folder via windows file manager.
- Now, right-click the QBWCLOG.txt file and rename it to QBWCOLD.TXT.
- Reboot the web connector program.
- And towards the end, you need to restart the system and check for any error that prevails.
Solution 5: Uninstall and Reinstall the QB Web connector tool
For this, first uninstall the already installed version of QBWC from the system. Do as follows:
- Uninstalling and reinstalling the web connector from the system using the control panel can help you fix such errors easily in QuickBooks.
- You simply need to download the latest version of QuickBooks web connector from the Intuit website.
- In the next step, delete the following files:
- C:\Program Files(x86)\Common Files\Intuit\QuickBooks\
- C:\Program Files\Common Files\Intuit\QuickBooks\
- When this is done, install QBWC again (Explained below).
- And further install QuickBooks web connector from the installation files.
- Lastly, carry out the onscreen prompts to complete the process.
Some other quick fixes that you can try
If you still come across the same error, then simply try out the following:
- You should log in to your online banking, in order to ascertain using the right credentials.
- If you haven’t already, try updating the Internet Explorer, and don’t skip to set it as a default browser.
- Using QuickBooks in single-user mode is also crucial, make sure you do that.
Solution 6: Grant Web Connector Permissions
If none of the above methods worked for you, then you surely need to go for allow access option when connecting the Web Connector Tool to the third-party applications. Use the below steps to carry out the process:
- Open the QuickBooks and then go for preferences and select Integrated Applications.
- After that hit a click on the company preferences tab.
- Now uncheck the box “Don’t allow any applications to access this company file“
- Also mark allow Access Colum besides the PayPortal application name. Also verify that there is a check on it.
- In next step hit a click on properties, then mark the box besides “Allow this application to read and modify this company file”.
- Now go for File < App Management < Manage Web Apps in your QuickBooks.
- Next, you need to access to web connector tool and connect the application after making a choice for it.
- Lastly. click on ok then again click on done on the confirmation screen.
Read it Also: Learn how to fix .NET Framework issues when using QuickBooks Desktop
Winding Up!
Tackling through errors can be a bit confusing, especially when it comes to QuickBooks web connector error QBWC1013. However, we believe that you might be able to deal with this issue after going through the list of solutions shared in this segment. Just in case your queries remained unanswered, all you need is to consult our tech support professionals at 1-800-761-1787, and they will not just fix the error for you, but also address all your queries in the best possible ways.
Recommended to read:
What to do if you Get QuickBooks Error 6106?
What to do when QuickBooks not Responding while Opening the Company File?
+1-800-761-1787