How exactly do you imagine your QuickBooks experience? Smooth and productive, right? But this whole experience is interrupted by random errors, which no one is prepared for. When you come across an error in QuickBooks that isn’t just an error, it brings down the software functionalities, risks your crucial data and what not. And so, these errors need to be taken down immediately, especially when it comes to errors like the “QuickBooks error 6138 1005“. This segment is going to be all about the this error, its causes, fixes, and much more.
We understand the struggle of tackling through the random errors that usually pop up when trying to access the company file locally or over a network, just like this one, and so our team has curated this guide touching upon the sensitive yet helpful information about such errors in QuickBooks.
What is QuickBooks error -6138, -1005?
It is an unsaid ritual to go through the error details, before you simply hop on to the solutions, as to get a better understanding of the error. Well, as we can see, QuickBooks error code 6138 1005 is basically a technical glitch that falls under the category of 6xxx series, which is one of the most common errors in QuickBooks accounting software. The treatment to such issues are more or less similar, but as they are associated with the company file, they need to be taken care of well. As you experience the issue at the time of accessing company file, it gives us a hint that the company file might be hosted by a system other than the server, which might be a common factor causing the issue.
Factors triggering the QuickBooks error 6138 1005 occurs
While the possible triggers can be many, but here we have tried to cover the most common ones to help you understand the issue better:
- Have you checked upon your company file for any sort of damage? Well, it might be a possible reason.
- At times, your folders might show signs of corruption ultimately causing such issues.
- Not just that, but if you haven’t followed the correct procedure to install QuickBooks desktop and it turned out to be a failure, then such errors are quite possible to show up.
- Multiple permissions are required to let the software work properly, and in case you do not have the needed ones, you might end up in similar error.
- One of the most common reasons can be if your .nd and .tlg files are showing signs of damage.
- Have you updated your software recently? If not, do check for any updates available, as outdated software could be a possible reason.
Effective Solutions to QuickBooks error code 6138 1005
After you are thorough with the causes, it is time to work on the solutions of this 6xxx series error.
Solution 1: Updating to QuickBooks latest release
One of the most tried and tested solutions that can fix a lot of issues in QuickBooks is simply getting the latest update available, as the updates roll in with solutions to many issues. So, here is how you can get your hands on to the latest technical update for QuickBooks.
- Help menu is the first thing you need to navigate to.
- After you are able to spot the option Update QuickBooks desktop, click on it and proceed with the process.
- If there are any updates available, you will see an Update now option.
- And further, go for Reset updates there.
- Get updates is another step you need to go for.
- Try opening your software again and you will see an option for install now to get the updates available.
Solution 2: Work on the .nd and .tlg files
You can try using this solution when you try opening the file locally, and editing the .nd and tlg file names would surely fix the damage problem.
- Begin the process by simply opting for the F2 key and further go for the file information.
- Later, you would be recommended to navigate to the Windows file explorer followed by tapping on to the company file folder.
- The step ahead requires you to find the files having the extensions termed as .nd and .tlg
- Post which, you are supposed to get the access to the file explorer.
- The View tab needs to be worked with and then you see the Options tab.
- Pick the Change folder and Search tap.
- Heading forward, you would be recommended to pick the View tab.
- And proceed to the Advanced settings.
- There, you need to pick Show hidden files, folders, and drives.
- You would have to tap on OK and ensure the changes are made.
- Look for .nd and .tlg files.
- This step requires right clicking the file and further opt for the Renaming option.
- Also, do not avoid adding old at the end of the file name.
- And lastly, run your QuickBooks software again and then sign in to the company file.
Solution 3: Try running a sample company file
- Under this procedure, you just need to double click the QuickBooks accounting software.
- Followed by proceeding to the No company open window and there pick the Open a Sample file tab.
- There, you would have to opt for the File from the list of sample company files.
- If you still come across the same error message, then you definitely require to repair your software installation.
- Whereas, if the file opens smoothly, then you probably are facing issues with the company file, which can be resolved using a bunch of other methods.
Solution 4: Getting QuickBooks company file backup restored
Your current company file might face issues, in case you have made any recent changes that aren’t working according to the plan, and so you can get access to your company file backup, as it might help you to get a company file without any error.
- Start the process by simply fetching the QuickBooks File menu.
- Later, go for Open or restore company option there.
- You would also have to tap on to the Restore a backup copy option.
- Post which you need to tap on Next and find the Local backup option.
- Pick the Next tab.
- And also, later on search for the system to identify the backup version of the company file.
- The last step is to pick a folder that you wish to save the file you just restored.
- The Open and Save options needs to be picked in this step.
- If you experience any messages indicating overwriting data, then you would have to go for the preferred option and avoid overwriting the data.
Solution 5: Turn off the hosting
This process is something that you can opt for the file over a network. In such case, you are supposed to simply turn off the hosting using the process shared below:
- You simply have to go for the Product information window and navigate to the F2 key.
- Post which, you need to verify the hosting status in the Local sever information section in order to ascertain that it is not turned on.
- If it is not, then you probably need to turn it Off.
Solution 6: Close all QuickBooks processes
If none of the methods above helped you in rectifying the error 6138 1005 in QuickBooks, you probably need to turn down all QuickBooks background processes.
- This process requires you to simply sign in as the administrator on the server.
- Pick the Ctrl + shift + Esc in order to access the task manager.
- The user is then required to pick the users option and further go for a right click on each of the process.
- Towards the end, you probably need to tap on to the End task and after all of this is done you need to open QuickBooks and pick the company file in multi user mode.
Conclusion!
Of course, fixing the error 6138 in QuickBooks is way more exhausting as it seems to be, but we conclude this segment hoping that the information shared via this guide would be of some help in terminating such errors. However, there are situations when you fail to fix the error like QuickBooks error 6138 1005 even after using the discussed solutions, in that case you definitely require technical guidance and we are here to help. Dial our toll-free support number i.e., 1-800-761-1787, and get instant fixation to all your QuickBooks issues.
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